Archive for the ‘British Travel Awards’ Category

British Travel Awards 2016: We need your vote!

Tuesday, July 12th, 2016
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Dear Sykes Cottages customers, owners, staff and friends,

We are absolutely delighted to announce that for the fourth year running, we’ve been nominated for a British Travel Award. In fact, this year we’ve been nominated for two British Travel Awards! The first category we’re up for is Best Large Holiday Cottage Booking Company- a title we’ve been honoured to win for the past three years in a row- and the second is Best Large Holiday Company for Customer Service. You can read about our win last year here.

British Travel Awards

We’re so proud to have been recognised by the British Travel Awards again this year. They are often known as the Oscars of the UK travel industry and are highly coveted. What means the most to us though is that they’re voted for by the public- by our customers and our owners and those who’ve come into contact with Sykes Cottages. We’ve been humbled by your support for the last three years and are hoping we can count on you to help us make it four years in a row!

To vote for Sykes Cottages for either of these awards, please click here and fill in the short form.

British Travel Awards

Every person who submits a vote (for any of the nominees in any of the categories) will be entered into a prize draw with a chance to win fabulous prizes including a seven day tour of China, a seven night ski holiday in Puy St Vincent and of course, £500 Sykes Cottages vouchers!

Thank you in advance to anyone who’s taken the time to vote for us. From everyone at Sykes, we’re so grateful for your support.

Sykes Cottages staff


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Louise O'Toole

By Louise O'Toole

Louise loves reading, shopping, baking and cosy country pubs with log fires. A nice cup of tea will never be turned down. She has spent many childhood summers on the beach in Cornwall and walking the hills of the Lake District.

A Night at the British Travel Awards

Saturday, December 5th, 2015
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Last week we were thrilled to announce that Sykes Cottages had won at the British Travel Awards for the third year in a row and that we now hold the title of Best Large Self Catering Holiday Booking Company for 2015. The award was presented to us at a glitzy London awards ceremony, which a small team of Sykes Cottages representatives attended.

Choosing who would represent the company at such a prestigious event was a difficult task, but in the end we decided to put it to the vote! We asked everyone here at Sykes Cottages HQ to vote for who they thought deserved to go to the awards, someone who goes above and beyond, someone who we could name Sykes’ unsung hero. After a few days of intense voting Sally, Helen and Ali where chosen to represent Sykes Cottages and we must say they did a fantastic job!

Sykes Cottages representatives for the 2015 British Travel Awards

Sykes Cottages representatives for the 2015 British Travel Awards

Marketing Assistant Sally has been with us here at Sykes Cottages for over 9 years and during that time has held a number of different roles within the company. Now part of our successful marketing team Sally is a much loved member of staff.

Helen has been part of the Sykes Cottages team for three and a half years, working as a team leader on the reservations floor. Helen is a real favourite here at Sykes and always runs a happy shift.

Alison is a highly prized member of our owners department and a jack of all trades. She’s been working here at Sykes Cottages for seven years and in that time she’s made some fantastic contributions to the company.

After their exciting night at the awards we couldn’t wait to hear all about their evening, so we sat the ladies down to ask them a few questions about the night…

How did it feel to be named one of Sykes’ unsung heroes and be invited to attend the British Travel Awards?

Sally: “It was very flattering, especially given that I was in a category with some very strong candidates and well-represented members of staff”

Helen: “I was overwhelmed that people had even voted for me, so when I found out that I had been chosen it was an amazing feeling!”

Alison: “I was very flattered as I’m just doing a job I love. I was extremely excited to be given the opportunity to go to one of the industry’s biggest award ceremonies and to come away a winner.”

What was the event like and did you enjoy the New York theme?

Sally: “It was a lot of fun to be part of, the whole atmosphere was very exciting. The function room had been set out and decorated beautifully, and the theme worked really well”

Helen: “The whole experience was amazing, very glamorous and the New York theme was fantastic”

Alison: “The event was very glamourous and exciting, the comedian Hal Cruttenden was hilarious and the live band was fantastic. The New York theme was great, especially the hot dog stand, I enjoyed two of those!”

British Travel Awards

Our three British Travel Awards

What was the reaction like when Sykes Cottages won?

Sally: “Elation, excitement, relief, delight; just a few of the words that spring to mind! To have been in the room when our name was announced as the winners for the third time felt amazing and I personally felt really proud to be a part of the company”

Helen: “It was very exciting and brilliant to win for the third year running”

Alison: “It was really amazing, especially as we are now triple winners!”

Other than winning what was your favourite part of the night?

Sally: “The host, comedian Hal Cruttenden, was hilariously funny. The after party with a live band and DJ was also great fun. We had a wonderful time dancing before heading to the chill zone with chocolate fountain and vodka luge!”

Helen: “To be honest I can’t single out one part that was my favourite, the whole evening was good. A great evening with fab people”

Alison: “I loved getting glammed up and meeting three of the company’s partners, who were great company. I also bumped into some old colleagues which was nice”


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Nicole Jones-Gerrard

By Nicole Jones-Gerrard

As a food lover Nicole can often be found in the kitchen, covered in flour and experimenting with new tastes! When not making a mess she loves to explore her Celtic roots by roaming the Scottish countryside or exploring the bays along the Anglesey coast with her husband.

2015 British Travel Awards: Sykes Cottages Win For Third Year!

Thursday, November 26th, 2015
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There are more than a few happy faces here at Sykes Cottages today as we’re absolutely delighted to announce that we’ve won a British Travel Award for the third year in a row! Yes, we are the proud owners of a shiny new trophy after winning the award for Best Large Self Catering Holiday Booking Company last night at a glittering awards ceremony in London.

British Travel Awards

Our three British Travel Awards

The British Travel Awards have been described as the ‘British travel Oscars’ and are the most prestigious event of the year for the UK tourism industry. Over a million votes were cast in a record-breaking year for the awards and it’s truly been an incredible event to be a part of.

We received this award in recognition of our excellence within the holiday cottage sector and it was voted for by you- the public- which makes this accolade even more special to us.

British Travel Awards

Trinity Mirror Commercial Director, Andy Atkinson, and our Chief Executive, Miles Hill, at the British Travel Awards 2015

We are incredibly proud to have won for a third year, after winning in 2014 and 2013, and would like to sincerely thank everyone who took the time to vote for us over the past few months. It means the world to us that we have your support and we promise to continue striving to be the best at what we do and provide you with fantastic cottage holidays for many more years to come.

Thank you all, from all the team at Sykes Cottages.

Sykes Cottages Staff

The Sykes Cottages Team

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Louise O'Toole

By Louise O'Toole

Louise loves reading, shopping, baking and cosy country pubs with log fires. A nice cup of tea will never be turned down. She has spent many childhood summers on the beach in Cornwall and walking the hills of the Lake District.

5 more reasons to vote for us in the BTAs!

Thursday, September 24th, 2015
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You’re probably aware by now that we’ve been nominated in the 2015 British Travel Awards- we may have mentioned it just once or twice! We’re very excited to be in the running for “Best UK Holiday Cottage/ Self Catering Booking Company” and we’d greatly appreciate your help in securing this prestigious award for the third year in a row. If you still need a little convincing, here are five more reasons to vote for us; you can see our first five reasons here.

British Travel Awards

Our two previous British Travel Awards

1. We’re open 7 days a week

Here at Sykes, we’re here whenever you need us. Our fantastic team are on hand seven days a week from 9am until 9.30pm to answer your calls and emails. We aim to get back to any enquiries or questions as soon as possible and if it’s a question that we can’t answer, we will ring the cottage owner straight away to get a response for you.

2. We work hard to bring you helpful and interesting content

We do our best to make sure that the Sykes Cottages blog is a fantastic resource for both our customers and owners, offering advice, ideas, news and holiday inspiration. Updated several times a week, the blog has covered everything from dog friendly days out to Britain’s best coastal views. We’ve also created in-depth guides to some of the UK’s best holiday spots including our Discover Cornwall hub and our Visitor’s Guide to Norfolk which is a tourist guide compiled from the responses of over 1,000 holiday-makers and locals, who told us what they love most about the county.

3. We offer great value for money on all of our properties

Everyone at Sykes Cottages is committed to giving our customers great quality cottages at great value for money prices. We consistently offer a selection of special offers with late deals, fantastic discounts and we also post properties with the largest discounts on our social media pages. This year, we’ve also introduced Flexi Breaks which allow you to start your holiday on any day of the week, making it even easier for you to get the best value for your getaway.

4. We have a dedicated owner team

If you let your cottage with us then something you’ll know is that we have a fantastic, dedicated owner team who are always on hand to help. Whether you’re a potential new owner or an existing owner with us, our team will be more than happy to take the time to speak to you and answer any questions or queries that you may have.

5. We’re always actively working to improve

We’re never complacent. We know that to be the best, we need to ensure that we’re always upping our game and improving. We’re constantly adding new properties, recruiting more staff, evaluating the processes that we use, and updating our app and website. Last month, we wrote a whole blog post on what we’ve done to improve since we won our British Travel Award last year, which you can read here.

Sykes Cottages staff

Some of the Sykes Cottages team.

Please vote for us!

We really hope that we’ve persuaded you to vote for us, if you haven’t already. We’d be absolutely thrilled to win a British Travel Award for the third year in a row but we need your help to make it happen! If you’d like to vote for us, you can do so by clicking here. Thank you from everyone at Sykes Cottages.

British Travel Awards

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Louise O'Toole

By Louise O'Toole

Louise loves reading, shopping, baking and cosy country pubs with log fires. A nice cup of tea will never be turned down. She has spent many childhood summers on the beach in Cornwall and walking the hills of the Lake District.

An Interview with our CEO on the BTAs

Friday, September 11th, 2015
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Today on the Sykes Cottages blog sees another British Travel Award special as we speak to the CEO of Sykes Cottages, Miles Hill. Miles kindly set aside a few minutes of his time to talk to us, so read on to get an insight into the awards and what they mean to the company.

What has winning the British Travel Awards over the past two years meant to the company?

Winning the BTA Awards for two years running has been immensely flattering and also a great recognition of the Sykes success story. It is also great to see the hard work and efforts of our energetic and committed team here, who work so hard to provide a high quality service to both our cottage owners and holidaymakers, recognised within our industry.

What changes have been made at Sykes since we won the 2014 award?

We remain the UK’s leading independent holiday cottage company, and our commitment to great service and great holidays remains unchanged. What we have done is expanded our portfolio of cottages to over 6,000 properties, which means we will be able to offer an even bigger range of choices to our customers, and we hope to continue that growth over the next couple years. We are also working hard and investing heavily in our technology to help us to offer more useful information to our cottage owners, which we hope will make renting cottages via Sykes even more rewarding than it already is.


We’d love to make it three out of three

Why do you think we should win for a third time?

A third BTA award would not only recognise the hard work we have put in over the last year, but would also recognise that we absolutely don’t take excellence for granted. Rather than becoming complacent, every year we look to push ourselves and keep getting better at what we do. In addition, we are continuing to come up with new innovations and ideas to continue to improve the Sykes experience for our owners and customers.

How important is it to have the BTA winners logo on the Sykes Cottages website?

As the largest and most influential measure of consumer opinion, winning a BTA award confirms to our new customers that we are not only committed to high standards but are achieving them ahead of others within the industry.  Whilst we would hope our existing customers and cottage owners don’t need to be told how good we are, it’s always nice to confirm that you are working with the best in the business!

So you can see how much winning the British Travel Award for the third time would mean to everybody here at Sykes Cottages and we’d like to take this opportunity to say thank you to everyone who has voted for us so far. Alternatively if you would like to cast your vote in our favour all you have to do is click on the button below:

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Jamie Tomkins

By Jamie Tomkins

Jamie is a big fan of long weekend walks with the dog, especially when there is the chance to refuel with lunch in a country pub. Living in Lancaster for three years gave him the perfect opportunity to spend a lot of time in the Lake District.