Clarence Riverside, Royal William Yard

10 Customer Reviews

• "A great place to stay and relax loved watching the boats go by not far to shops ..."

  A great place to stay and relax loved watching the boats go by not far to shops and bars bus runs from outside into town very private for some peace

  Hi Fran, really pleased to hear you thoroughly enjoyed your stay and were able to relax over the Christmas break. We hope to host you again in the future. Property Owner

  Reviewed by Fran5.0★Dec 2023

• "We had a lovely stay."

  The property is stylish, comfortable and well equipped. Enjoyed having easy access to all the restaurants and other facilities at RWY.

  So pleased to hear you had a great stay and that the apartment lived up to your expectations. We’d be delighted if you were to return. Property Owner

  Reviewed by Alison5.0★Sep 2023

• "Really enjoyed our stay at RWY with an excellent apartment and views Beautiful ..."

  Really enjoyed our stay at RWY with an excellent apartment and views Beautiful location and well worth it We hope to return

  Hi Mark, thank you again for booking with us. We’re delighted to hear you enjoyed your stay at Clarence Riverside and look forward to hosting you again in the future. Anna Property Owner

  Reviewed by Mark4.4★Sep 2023

• "Superb apartment in fantastic location."

  Very peaceful yet lots to do within walking distance. Royal William Yard has lots of places to eat and drink.

  Hi Mark, thank you for taking the time to leave a review. We’re really pleased to hear you very much enjoyed your stay. The British Firework Championships were on whilst you were there and I hope you were able to watch them from the residents garden in the Yard that overlooks Plymouth Sound. Thank you again for booking with us. Property Owner

  Reviewed by Mark5.0★Aug 2023

• "We really liked the apartment, spacious and good view from the lounge."

  Good facilities including games for a rainy day. Couldn't find a bottle opener though and coffee pods all decaf. It would've handy to have a caftiere as the pods aren't available in shops. We found it easy to go into Plymouth and enjoyed using the Cremel ferry across to Edgecombe. Makers canteen was fab for a breakfast stop. Would stay here again very happily

  Hi Sarah, we’re really pleased to hear you enjoyed your stay and what the apartment has to offer. Great that you made it over to the Rame Peninsula and discovered the creative hub at Maker Heights. We usually leave a selection of coffee pods so I’m sorry this wasn’t the case when you stayed. The bottle opener/corkscrew should be in the sideboard drawer in a little black box, next to the cocktail utensils; we’ll double check. We look forward to welcoming you back in the future. Property Owner

  Reviewed by Sarah5.0★Jul 2023

• "Loved our four night stay."

  Well appointed apartment with great view across The Hamoaze - can sit in the window too! Royal William Yard itself is a great place to stay. Moor, South Hams, Tamar Valley, Mount Edgcombe and any number of beaches easily accessible.

  Thank you so much for taking the time to leave a review of your experience. Great to hear you had a super time at Clarence Riverside and enjoyed what the apartment, Royal William Yard and the wider area has to offer. Really pleased that you appreciated the view from the living room over to Mount Edgcumbe across the Hamoaze, that part of the Tamar is particularly special isn’t it? Property Owner

  Reviewed by Guy5.0★May 2023

• "Lovely flat and position good."

  Bathroom and kitchen floors were in need of washing. Four mugs were put in the cupboard dirty as were the saucepans and frying pan.Another hand towel would have been useful as would kitchen utensils for example a tin opener!There was no provision to enable preparing any food other than a sandwich or breakfast which is not ideal when self- catering.

  Thank you for leaving a review. We are sorry to hear that we didn’t fully meet your expectations, which we have addressed. Regarding the kitchen equipment, having undertaken a full inventory today, all of the utensils remain in the drawer in the cupboard to the left hand side of the fridge, including the can opener. Perhaps we need to signpost where they are kept. We hope you still managed to have an enjoyable stay. As ever, we encourage guests to make contact should they need assistance whilst at the apartment and Danielle is able to attend at short notice, if required. Property Owner

  Reviewed by Graham2.8★Mar 2023

• "Brilliant place to stay."

  Decorated to a very high standard . Kitchen and bathroom very functional for a holiday stay. Stovetop needs a good clean but not a lot more.

  Hi Theo, thank you for your positive review. I’m pleased you enjoyed what the apartment has to offer. I’ll ensure the hob gets the attention needed. Kind regards Anna Property Owner

  Reviewed by Theodore4.7★Oct 2022

• "We enjoyed our stay at 41 Clarence, the location of the apartment was lovely and the contact we had with the owner prior to our stay was very caring."

  There were however a few niggles with the apartment. As it is at the top of the building there were limited ceilings which was understandable due the type of building but meant that any sound carried throughout the apartment which was awkward at times. Some of the equipment seemed tired. The television did not have an aerial and only gave access to 'catch-up' programs. The coffee machine used capsules which we could not find and was controlled by a mobile phone app which of course we did not have. A coffee table in the seating area would have been helpful. Despite these niggles 41 Clarence was a comfortable place to stay.

  Hi Sue, thank you so much for your feedback, really pleased to hear you enjoyed your stay. We’ve addressed the TV viewing options to include live TV, in addition to Netflix etc and two coffee tables have been delivered today. I’m sorry that you had trouble operating the Nespresso coffee machine. I think the use of an app must be optional as we’ve used it without this. We supply coffee pods for guests as part of the welcome pack; they are located in the tray underneath the coffee machine - we’ll make this clearer for future guests. We hope to host you again in the future and I’m on hand at any time to help with queries; Danielle, our property manager can also come to the property if needed. Kind regards Anna Property Owner

  Reviewed by Sue3.8★Oct 2022

• "I was losing confidence in Sykes but this property is fantastic and back to the high standards we’d come to expect."

  The listing was very accurate and everything was clean and usable. We loved being in this converted building which has retained a lot of its original character but with a very new & modern twist inside the apartment. It also overlooks the water and the views are amazing. The area of Royal William Yard is great with many restaurants and bars, you can even get ferries across to the Barbican or all the way to Cawsands/Kingsands (good day out). Communication with owners/argents was very easy and always friendly, would definitely like to stay here again.

  Hi Julie, thank you so much for taking the time to write this review. We are delighted to hear you had a great stay and enjoyed what both the apartment and Royal William Yard has to offer. We look forward to hosting you again in the future. Kind regards Anna Property Owner

  Reviewed by Julie5.0★Sep 2022

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