Midhurst

7 Customer Reviews

• "The accommodation was very well equipped for our party of ten across three generations."

  It was warm and comfortable, provided plenty of scope for a game of hide and seek on a wet afternoon, was convenient for the short walk into town and also convenient for several National Trust properties, tourist attractions and coastal walks. We had a very enjoyable family holiday and would recommend the property to anyone seeking a holiday in this area. The travel instructions from Sykes Holidays were rather strange, there is no need to go across the ferry from Dartmouth to Kingswear to get to Brixham wherever you are coming from!! Once in Brixham, the property is easy to find and has ample parking for two cars and other parking available on the road outside.

  Reviewed by Bob5.0★Apr 2024

• "We had a great stay at Midhurst."

  Perfect location for walking down into the harbour area.

  Reviewed by Lauren5.0★Oct 2023

• "Midhurst is a beautiful property and we have had the best stay."

  All the rooms are lovely and big and the beds were extremely comfortable! Location of the property was perfect, within walking distance of Brixham and all its lovely pubs and restaurants. There’s a bus stop just outside of the house to get the bus to Paignton and Torquay every 10-15 mins which was perfect. The only slight negative we found was that the garden was overgrown which impacted on the space for 10 of us to sit out, also there wasn’t enough garden furniture to seat us all, but this wouldn’t stop us booking again, overall it was brilliant. Thanks for a great week.

  Reviewed by Stephen5.0★Aug 2023

• "We were extremely disappointed with our stay and had to raise issues from day one."

  Kettle was dangerous as it just kept boiling, no washing bowl and no plug in sink. They were the small issues. Radiators broken and one on permanently which was unpleasant with it being warm outside! Not cleaned properly, crisps and dust found in drawers, balloons and dirt under sofa. Don’t get me started on the mould! In the kitchen under the sink, in the lean to, in the boiler cupboard and in the wardrobes. We couldn’t even hang our clothes (had to live hour of a suitcase). There is clearly a problem that needs addressing to stop the mould long term. Owners say they have cleaned it but unless treated properly this will come back! Facilities - there might be enough sleeping facilities for 11 but downstairs does not accommodate this. The kitchen is not big enough, table cannot seat 11 even if using the breakfast bar. No cupboards to put food in and only one small fridge (not enough space for 11). The pictures are deceiving and make this property look better than it is. For the amount we paid we would not come back and would not recommend this for families or anyone with health problems.

  We are really sad to read this feedback and are sorry to read that your time at Midhurst wasn’t as you had hoped. We are glad to have the opportunity to respond - your feedback needs to be put into context so as to give an accurate picture and reassure future guests that Midhurst is actually a wonderful holiday let. Of most importance, we would like to stress: Midhurst provides ample space for 11 guests. There are 2 sitting rooms and a kitchen/diner that has seating for 11. There is also an additional table and some chairs in the utility. Sykes is a reputable company and they would not advertise the house for 11 f it wasn’t possible for 11 to sit down to eat, and they would not provide misleading photographs of the house either. We regularly have groups of up to 11 guests and we have not ever had anyone complain about the accommodation. It is exactly as you’d expect from the description - it is a semi detached townhouse! If you want an enormous dining room you’re probably going to have to pay quite a lot more for a much larger, detached property. Other issues: The kettle and washing up bowl were sorted within hours of your arrival. 2 radiator valves were broken by previous guests. We offered to get the mended immediately but you were happy to leave it until you left. You didn’t raise the issue with the radiator that was on, if you had we could have helped. As it turns out, it wasn’t broken, it only needed to be turned off. The Electrian mended the broken 2 valves after you left. We have never been aware of any mould in the property and you did not raise this when you were at the house. If you had told us, we would have sorted it out immediately. We have now given all the wardrobes a thorough refresh and have treated the back of the cupboard under the sink. We work very hard to maintain high standards of cleanliness at Midhurst. We are committed to customer service and can assure you that if there is ever a problem we will resolve it as soon as possible. Midhurst is a lovely holiday let and it is very reasonably priced. We are sorry you didn’t enjoy the house as so many others have. It’s a shame you didn’t think to reach out to us, Sykes or our housekeeper during your stay - if you had we would have helped. Despite your review, you chose to remain at the house for the week and so we are glad you didn’t lose out on your holiday. Best wishes Lucy & Mark Property Owner

  Reviewed by Margaret1.3★Jun 2023

• "Our stay at Midhurst was brilliant."

  The house worked perfectly for us. Clean, bright, garden space, comfy rooms and beds. Nice play lounge for the children. We didn’t want to leave. Thank you so much.

  Reviewed by Angela5.0★May 2023

• "Midhurst cottage was clean, comfortable and in a great location only 15minute walk to Brixham harbour."

  Ideal property for a large family or two families wishing to share.

  Reviewed by Sheila5.0★Aug 2022

• "We had a nice time stayed, Midhurst is a lovely property very spacious and in a very convenient location close to town and Brixham harbour."

  Nice kitchen and dining room however we were struggle to to fit 8 of us sitting down on same table and kitchen utensils could have been provided a bit more.

  Reviewed by Van4.1★Jul 2022

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