2 Rockmount

30 Customer Reviews

• "We thoroughly enjoyed our stay at 2 Rockmount, we were lucky to have a lovely weather."

  The accommodation was spotless, well equipped and home from home with fantastic views, the owner has thought of everything. A great addition to the property having a parking space and having the electric car charging which we did use very easily. Very well situated for walking into Salcombe around 10 minutes down hill. We loved Salcombe, all the local pubs are dog friendly and offer a good range of delicious food although a bit pricey but you expect it in Salcombe. Lots to see and do around the area without having to drive too far. Absolutely fabulous I could have stayed forever.

  Reviewed by Sandra5.0★Sep 2023

• "My husband and I had a wonderful stay with our 3 month old baby at Rockmount."

  The house was clean and had everything we needed apart from a travel cot which we took with us. The sofa and beds were very comfy with a beautiful view to the estuary from the front balcony seats. The location was great for walking into town and very beneficial having a parking space- albeit very steep, but we always remembered to leave it in gear and got used to the steel steps to the house. We would stay here again and recommend.

  Reviewed by Lottie5.0★Sep 2023

• "Lovely bungalow with views."

  Steep parking spot, but convenient for the town. Lots of steps (as described), difficult when loading and unloading the car. Very happy with our choice.

  Reviewed by Barbara5.0★Sep 2023

• "Lovely place, great view."

  Everything as described. Very happy

  Reviewed by Neil5.0★Aug 2023

• "The property could do with some modernization and polish."

  There were numerous cracks in the plaster, including a large one in the bedroom ceiling. The repair which had been done on previous damage to the bedroom ceiling also looked poorly finished. The paintwork around the property was also poorly finished in places, including paint on door handles and light fixtures. The extractor fan in the bathroom was also pretty well clogged with dirt and dust, and rust was visible around the edges of the mirror too. These may seem like minor issues, but combined it makes the property feel tired and old. The garden could have done with some grass in it too, as opposed to the stone chippings, I understand this is a personal preference, however, with the property welcoming dogs, grass is certainly more welcome to them. While I appreciate nothing can be done about the parking situation, it should be made very clear in the listing about the angle of the slope. With an older car like ours, we struggled to safely park, putting stress on the handbrake and running high on the clutch. We had to put bricks under the wheels, to stop the car slipping down the slope. This could be dangerous if people are trying to unload the car and the vehicle starts to slip. There was not much storage space for our food, so we left it out on the countertop, however, should the property be renovated I'm sure this is something that could be addressed. The house is in a really good location, with a great outlook too.

  Reviewed by Tom3.1★Jun 2023

• "Nice clean, comfortable bungalow, with lovely views."

  Steep parking spot but we got used to it and lots of steps but very convenient for the town with lots of nice walks around.

  Reviewed by Heather5.0★Jun 2023

• "Fairly dated decor with basic furniture and fittings."

  Good location Seems expensive for what it is compared to other Salcombe properties we have stayed at in the past.

  Reviewed by Nick4.1★Apr 2023

• "Really enjoyable stay in Salcombe, at 2 Rockmount."

  Great views from the living room, and a great base from which to explore. We were lucky to have beautiful weather during our stay, making exploring the area even better. The welcome treats from the bakery were a lovely surprise - thank you.

  Reviewed by Laura4.7★Sep 2022

• "The owners have clearly listened to feedback from previous guests and all the repairs and changes have been made."

  We had a great week here, the house was spotless, bright, comfortable and had everything you need for a family. I would stay there again. The steps and parking are a little painful but overall didn't put us off.

  Reviewed by David5.0★Aug 2022

• "The property was as described."

  The decor and cleanliness was very good. Plenty of cutlery and crockery. Everything you would need for eating inside and out. Glad we knew about the steps. Lovely property. Short walk to the harbour. Perfect for us. Thankyou

  Reviewed by Helen5.0★Jul 2022

• "Overpriced for how outdated the apartment is."

  We are sorry to see your comment. You might like to know we have invested considerably in updating the property; most recently new flooring, new furniture and new equipment in various rooms - and the house was fully redecorated for this year. Re "outdated", clearly you and we have different taste - everyone is different. As for the price, we ensure we compete keenly with comparable houses in Salcombe. I hope you enjoyed your holiday. Property Owner

  Reviewed by Clare3.1★Jun 2022

• "Great location but the steps as rightly described were testing by the end of the week and difficult when loading and unloading the car."

  The house although very clean is tired and desperately needs money spending on it to bring it up to a modern standard. (“ (Look at the house on both sides) The shower is however amazing. Salcombe is lovely and we will stay again but sadly not at this house.

  Many thanks for leaving us your feedback. We were disappointed to read that there were issues with your stay here at 2 Rockmount. We have passed on your suggestions to the owner who we’re sure will be saddened to read such. We hope that despite these issues you were still able to enjoy Salcombe and what it has to offer. Property Owner

  Reviewed by Richard3.8★Jul 2021

• "Sadly the house was dirty, dusty, dated, basic & overall unloved."

  Unsure when the property was last cleaned as the dust was thick, the number of bugs in the bathroom light was disgusting & the spider webs in every corner of ever room looked well established. The cleaner had left a cloth on one of the beds which was well dry so guessing it’s been a while. Also the bedsheets were dirty! The house is tired, clearly the owners don’t care about it & have done nothing to it since they came into ownership of it. It is dated & basic. The TV doesn’t work, there is no DVD player as advertised and no sound system. The properties either side of 2 Rockmount are stunning, which makes this house look even worse! The access via stairs isn’t bad, but the over grown bushes which hang over the steps at the back & the front of the property are! This house hasn’t seen TLC for a long time. I reported the TV not working on our 1st day & my concerns regarding the property’s hygiene etc, no one got back to me! Overall, I would not recommend this property to anyone!

  Thank you for taking the time to leave us your feedback. We are terribly sorry to read that your stay here at 2 Rockmount wasn’t perfect. We have passed on your comments regarding the cleanliness and presentation of the property upon your arrival to the housekeeping team. Please be assured that this is not usual standard. Thank you for bringing the overgrown garden to our attention, we will pass this onto the maintenance team to ensure that this path is accessible. It was distressing to read that your effort to contact our Salcombe office was not followed up. Please be assured that this is not usual protocol and we can only apologise for any inconvenience this caused to you holiday. We hope that despite these concerns, you were still able to thoroughly enjoy Salcombe and its amenities and look forward to welcoming you back to the coast sometime soon. Property Owner

  Reviewed by Hannah1.6★Jul 2021

• "Our first visit to Salcombe and wow what a gorgeous place !"

  ! Rockmount was a great place to stay views were great the steps let’s say keep you fit parking isn’t the best on a very steep hill in front of the garage but we managed …. I would definitely return very nice bugalow very well equipped had a lovely happy relaxed holiday

  Thank you for leaving us your feedback. We were really pleased to read that your stay here at 2 Rockmount was thoroughly enjoyable and that the bungalow was accommodating for your party. We look forward to welcoming you back to Salcombe sometime soon! Property Owner

  Reviewed by Tracey4.7★Jul 2021

• "In need of a bit of TLC ie a lick of paint, a new hoover that doesn't smell of wet dog, a TV that has channels on it, the curtains in the twin bedroom were hanging off the rail, the large blind in the living room didn't work, the smaller blinds in the living room were rusty and a new washing line with some pegs would be helpful."

  Many thanks for leaving us your feedback. We were concerned to read that there were a number of issues during your stay. We understand that this is frustrating and can only apologise for any inconvenience caused. We have passed on your comments regarding the presentation of the property to the owners. We hope that despite this you were still able to enjoy your visit to Salcombe, the stunning views on offer and choice of amenities. Property Owner

  Reviewed by Michelle4.1★Jun 2021

• "We had a lovely time in Salcombe but had enough of the hills after a week."

  The description talked about the amount of steps up to the cottage and it really is! We gave up going into town after a couple of days the hills were one reason and it all just seemed too much hassle after a while you could never book into the pubs for meals. We just used the spar shop around the corner and used the” cook” meals

  Reviewed by Jackie3.8★Sep 2020

• "The house is quite run down including items such as the mattress/bedding."

  There are things you could do that would really improve a guests stay, for example providing basic necessity items such as an oven glove, as well as items such as shampoo/shower gel / more than 2 loo rolls/ salt and pepper etc. It feels a little strange to be asked to bring some items. Also, the listing says their is a bbq which isn’t quite true, given disposable ones were provided (and they’re not the same!) I called ahead to ask about this 4 times and eventually was told there was a bbq and we wouldn’t need to bring anything. Having a bbq was key to our booking and we were disappointed.

  Thank you for your feedback on your recent stay at 2 Rockmount. It is disappointing to read that you felt the property is run down. The owner takes feedback seriously and has maintained the property, ensuring necessary items are replaced when needed. The mattresses were new two years ago so it is a shame you felt these were not up to the standard you would expect. As you will know our properties are all self-catering and the necessities are there for your arrival however it is then for you to provide your own once these have been used. Shampoo/Shower gel is not provided due to personal preferences, we do advise guests to bring their own oven gloves to this property as stated in the property description. We are sorry if you were given the incorrect information regarding the barbecue, this year the owners have provided disposable ones due to the previous coal barbecue not being looked after by guests however they have said they will be providing a coal barbecue again next year along with the disposables. We hope you still managed to enjoy your stay and hope to welcome you back to the area again soon. Property Owner

  Reviewed by Sophie1.9★Aug 2020

• "The holiday cottage was listed as dog-friendly but only if they were kept indoors - there was nothing to prevent them from wandering into the gardens of both neighbours."

  There was no key to open the kitchen windows, the duvet was stained, and the paved area immediately outside was littered with roof moss. There was no access to the fuse box so a call was necessary for someone to help when the lights went out. The parking space was on a steep slope potentially causing damage to cars that do not have a high road clearance.

  Thank you for your feedback on your recent stay at 2 Rockmount, all feedback positive or otherwise is of great benefit to the agency and our property owners. The owners have taken all of your points on board and changes implemented to ensure a better holiday experience going forward. Dogs can enjoy the terrace immediately outside the property freely as this is secured by enclosing railings with bolted gates to the front and rear and the website has now been updated to reflect this however the remainder of the garden is not enclosed. The owners have now sent a kitchen window key to us but unfortunately, it did not arrive during your stay and the duvets are being replaced immediately. We have asked the cleaners to keep an eye on the moss from the roof but we are sorry if this was an inconvenience to yourselves. The owners will also be fitting an emergency key box with access for the fuse box for customers should this happen again however over the last four years there have only been a couple of cases and we have amended the parking description to be clearer. We hope that regardless of these issues, you still enjoyed your stay and we hope to welcome you back to Salcombe in the future. Property Owner

  Reviewed by Ken3.1★Jul 2020

• "Beautiful little cottage."

  Albeit we weren't expecting the amount of stairs to get to the front door. Everything was there that we needed, the cottage was clean and tidy and well located for access into Salcombe and the surrounding areas. Thank you so much

  We are pleased you enjoyed your time at 2 Rockmount, and that you found it a great base for your time in Salcombe. We hope to see you again soon! Property Owner

  Reviewed by Laura4.4★Sep 2019

• "The terrace garden was not as accurately described and should made clearer that there is very little grass for dogs."

  Also the mains lights failed half way through our trip and despite contacting C and C nobody fixed them so we were living by lamp light! Also the cottage has several marks on the walls and a damp patch on the bathroom ceiling which should probably be attended to.

  We were concerned to hear of the issues you experienced with the lighting during your stay and that on this occasion we did not meet our high standards of getting it fixed within a reasonable time. We are looking into what happened in this instance and we will be in touch with you shortly regarding this. We do not advertise the property as having grass and the photos do reflect this however we apologise if this was not clear, we will be taking steps to ensure no future confusion. We have had our maintenance team look at the bathroom ceiling and they were unable to see any damp patches however we will be monitoring this going forward. We hope you enjoyed your time in Salcombe and hope to welcome you back in the future. Property Owner

  Reviewed by Claudia3.8★Jul 2019

• "Fabulous location"

  Reviewed by Patrick4.7★Jun 2019

• "The bed was extremely comfortable!"

  A pleasure to go to bed each evening and the kitchen was so very well equipped that it made cooking a doddle (I had brought my own utensils and slow cooker only to find everything I needed). I cleaned the apartment on arrival, the bathroom wasn’t clean and I don’t really think The rest of the house was, but I do have high cleanliness standards so this could be me having high expectations. We bought towels as it said they were not provided but they were as was a tea towel! Very nice cottage, builders next door very friendly - we would revisit!

  Reviewed by Greg3.8★Apr 2019

• "Great place to stay near the centre of town"

  Mrs Charlotte BaggottSep 2017

• "Really enjoyed our stay."

  The bungalow had everything you could want ( apart from a knife sharpener) was comfortable and nicely decorated. On a nice evening, great to sit out on the patio and take in the view. To get this lovely view, do note Rockmount is at the top of a very steep hill , steep steps leading up the property, with a very steep car parking space not for the faint hearted ! That said would still highly recommend staying there and you will be a little fitter by the end of you stay !

  Jun 2017

• "Lovely cottage."

  Clean, comfortable and well equipped with everything needed for a self catering holiday.

  Oct 2016

• "Fantastic accommodation."

  Very clean, everything we needed. Location was good for us,

  C PeelAug 2016

• "Great location and views."

  Modest little bungalow but perfect base for exploring Salcombe and beyond as long as you're ok with the steep steps up to the front door. If it had a dishwasher we'd be giving 5 stars!

  JanAug 2016

• "Lovely, well equipped cottage."

  Single beds were a little uncomfortable.

  SAMANAug 2016

• "Lovely spacious bungalow, fabulous views, perfect base for a week in Salcombe."

  Previous reviews complained about the number of steps - you can only have such a view if you are high up and it was definitely worth the few steps. Only thing I would improve would be to have thicker curtains in the main bedroom as the early morning light came straight through the curtains - I know that's being picky!

  DBJul 2016

• "Lovely property and have stayed thee before"

  ANDREWApr 2016

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