The Lodge

18 Customer Reviews

• "Steve and Teresa were so lovely and helpful, the cabin had everything we needed, and Steve was only a phone call away if needed!"

  The cabin was so cosy and welcoming

  Reviewed by Marion5.0★Mar 2024

• "Beautiful accommodation in a peaceful location, very well stocked kitchen and comfortable beds."

  The hot tub was wonderful on a freezing evening whilst looking up at the stars! Steve was very helpful and welcoming

  Reviewed by Cat5.0★Feb 2024

• "This lodge is absolutely lovely, had a weekend away for my partners birthday, and had the best time!"

  Got everything you need for your weekend, and enough stuff to keep you entertained! Would recommend this lodge without a doubt! Thank you so much to Steve, was there if we needed anything! HIGHLY RECOMMEND

  Reviewed by Jade4.7★Nov 2023

• "Beautiful lodge, lovely and quite very clean and tidy."

  Stayed at lots of different lodges over the years and this is by far the best equipped yet!! You literally don’t need anything other than ya food.. Hot tub is great gardens are fab. Steve and Teresa are very welcoming and always at hand if you need anything 10/10 guys. We all enjoyed our stay, thank you

  Reviewed by Nathan5.0★Oct 2023

• "We stayed here for a short weekend away."

  We arrived a little later than check in time due to work but the owner Steve was more than accommodating when we arrived showing us how to use the facilities and going through where everything was. The lodge was beautiful and well cleaned, with fresh bedding and towels for us to use. It was very quiet, we had no noise around us even when using the hot tub it was so peaceful. Thank you :)

  Reviewed by Louise5.0★Oct 2023

• "Steve was excellent."

  He made sure we felt welcome from the start. The Lodge was lovely and spacious for a family of 5. They had thought of everything, so many small things they had done to ensure our stay was perfect - from hair straighteners to kitchen roll, to a decent hoover to use! Shame the garden wasn’t quite finished for our stay so we kept the kids off it completely, but we had a lovely break. Staff (and Charlie!) at Parkside Cafe & Bar were excellent.

  Reviewed by Nichola4.4★Aug 2023

• "For our family a washing machine wasn't needed but ,for a group of 5 the fridge was very small and with no shop at site ,having find local stores ."

  Bedrooms very bright no blackouts fitted. Very Qiuet and nice places to walk . On site pub/ restaurant friendly staff and food satisfactory.

  Reviewed by Mark3.8★Aug 2023

• "This is a lovely property and is perfect for a quiet and tranquil family holiday."

  The lodge is fully equipped with everything you might need, plus some added extra things like a pair of hair straighteners, for example :) I was really happy to see a good selection of kitchen utensils and pans, trays, etc, as I love to cook. I have noticed that this often gets overlooked in such places. The beds were really comfy, the shower was excellent and everything was in good working order. Steve and Theresa are exceptionally accommodating and were on hand to offer help when we needed it. We had a small issue with the hot tub, which was not by fault of the equipment or by the owners but was likely caused by ourselves misusing it. I reached out to Steve who very swiftly responded and resolved the issue. The hot tub was a great added bonus after lots of walking on days. There's a nice little cafe/bar on site which we found reasonably priced and convenient if you don't fancy cooking or if you just want to have a cheeky gin and tonic after a day out. The lodge is surrounded by lakes and woodland and we found our stay to be very tranquil. I would highly recommend this property and we are very grateful to Steve and Theresa for being so accommodating and providing such a relaxed environment for our much needed family holiday.

  Thank you for the kind words. Teresa and I am very glad you enjoyed your stay with us. Property Owner

  Reviewed by Nalini4.7★Jul 2023

• "Really disappointed and now annoyed."

  I have never ever written a review like this but the issues and subsequent terrible customer service, have prompted me to do so. A problem with hot tub lid was advised when we arrived as the previous occupants had damaged the it. The lid had been patched up by the owner but this didn't really work, as the patches came loose when the lid was opened. The owner came to visit the hot tub after 2 days to remeasure for a new lid, that we were told would be fitted whilst we were there but it never was. On this visit the owner, said the water was cloudy and changed it. We were told that it was safe to use. When we returned from our holiday, my wife and daughter started with hot tub folliculitis. My daughter's cleared up after a few days but my wifes went on for 2 months, with several trips to the doctor, throat swabs, antibiotics etc. This has caused alot of stress, anxiety and worry. I have contacted the owner direct who has ignored my emails and I have also contacted Sykes who told me to go through a third party i.e. solictor. Absolutely disgusting...AVOID!!

  Reviewed by Matthew2.5★Jul 2023

• "Lovely lodge, owners very welcoming, would recommend"

  Reviewed by Charles5.0★Jul 2023

• "Very nice property, clean and modern, well stocked and supplied."

  Nice area and owner was very helpful. Looking forward to returning in the future.

  Reviewed by Samuel5.0★Jun 2023

• "Lovely stay, thank you Steve and Teresa"

  Reviewed by Clare5.0★May 2023

• "Great property, considerate owners making sure we knew exactly what we were doing and where everything was."

  We had a great weekend and are already looking to book again!

  Reviewed by Phoebe5.0★May 2023

• "All perfect, would recommend"

  Reviewed by Richard5.0★Dec 2022

• "Bit more toilet roll for 4 people - otherwise a fantastic property, we had a ..."

  Bit more toilet roll for 4 people - otherwise a fantastic property, we had a beautiful relaxing time and the surrounding community were helpful and kind

  Extra now available. Thanks for feed back. Property Owner

  Reviewed by Jack5.0★Nov 2022

• "We had a lovely stay in this well equipped and cosy lodge."

  The kids loved the pool table and we all enjoyed the hot tub. The owners were charming and helpful and have really thought of everything for their guests - we will definitely be back!

  Reviewed by Harriet4.7★Oct 2022

• "We had such a lovely week staying here."

  It was very peaceful and well equipped. Steve & Teresa were very helpful and no more than a text away.

  Reviewed by Fiona4.7★Oct 2022

• "We had a great few days away."

  Loved our lodge,owner was very welcoming.we give 5 star's all the way...would definitely stay again.

  Reviewed by Tracy5.0★Sep 2022

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