The Long House

15 Customer Reviews

• "The cottage itself was utterly delightful."

  So much character and originality and set in the most wonderful position. It’s a shame therefore that it is not maintained better. The kitchen fire had a do not use sign on it - it was very cold in side the cottage (despite being May and beautiful weather),especially the first day/night and this would have improved things greatly. The bottom oven did not work, the top oven just about did but cooking-proper was not an option. A warm croissant was all it managed. The shower over the bath did not work One ring on the job out of order and a note left to say do not use - safe?? Spent £25 on coal ‘brickettes’ for the fire (only there 5 nights!) in the living room as the heating is inadequate - kindling provided but no logs or fuel and a cold hose!! Bedroom heater did not work Several lights did not work / had bulb issue Very poor lighting throughout Windows would not open Step down to living room is a trip hazard and hard to see especially in the evening (see poor lighting comment!!). Ice box in fridge - door falls off and difficult / impossible to put back on Bedside table collapsing Poor hot water - took an age to fill the sink just to wash up. Perhaps consider a dishwasher?? It’s a shame that tho dear old cottage isn’t looked after better. The cleaning was good, just the general maintenance is lacking. The beds were super comfy and the living room was lovely(not quite cosy but getting there), once we got a fire going each evening. We don’t mind quirky, we quite like it but we did feel a bit disappointed with the number of things that were not right about this old house. It’s a bit presumptuous to allow people to pay for the pleasure of staying in a cottage (where there are so many to choose from) but then have the issues we did. I feel disloyal to the little house writing this, it’s not you, your wonderful, it’s the people entrusted to care for you who need to have a rethink. North Wales however is spectacular and is definitely to be visited again.

  Thank you for your comments. For guests unfamiliar with electric cookers there is a laminated illustrated guide to using the cooker which shows how to engage the main oven. This is in the Information Pack along with other useful info which is placed on the kitchen table to be seen as you enter the cottage. To comply with safety regulations the switch to the over-bath shower heater can not be in the bathroom itself but is located next to the light switch, immediately outside the door to the bathroom. Only a starter pack for fire lighting is supplied, as a courtesy to guests. I understand this to be common practice. Not all guests want a fire, and if logs etc were supplied the letting charges would have to be significantly higher. Yes the cottage is beautiful and has been allowed to retain its character, having been cared for by my family for over the last 80 plus years and now 4 generations. Thank you for your comments. Property Owner

  Reviewed by Anna2.8★May 2025

• "House is lovely but very cold."

  Kitchen especially (no heating in the area at all). Lovely sitting room with plenty of chairs. Would have been ideal to have a small enclosed area for dogs. Please look at plug in bath as have to use a plunger to get it to open. Games supplied is a nice touch and thank you for coffee bags, milk and biscuits on arrive - these little things are appreciated thank you

  Apologies for delay in replying. Sorry you were cold. I've checked and made a correction on the heating system. I hope overall you enjoyed your stay. All the best Jane C Property Owner

  Reviewed by Amanda3.8★Oct 2024

• "We had a wonderful week in this character cottage."

  The location was really peaceful- close to the A5 and quick access to all the famous peaks, but in a little visited valley off a quiet lane. We loved the building which oozes quirky, rural and cosy charm but with all the modern comforts you need. Some minor maintenance issues caused no upset for us but may do for those who want 'sterile perfection'. Hope we're able to be welcomed back in the future.

  Thanks for your great comments about the cottage and its surrounding. Of course you'll be welcomed back for further visits! Thanks very much Property Owner

  Reviewed by Martin4.7★Oct 2024

• "Lovely stay in the Long house, plenty of room and warm and cosy Love the location."

  . Will be back next year.

  That's really good to hear Nigel and thanks for your review you left in the cottage. Hope you come back next year then! JC Property Owner

  Reviewed by Nigel4.4★Sep 2024

• "Had the most splendid week in August in this lovely cottage."

  Absolutely beautiful situation with great views at the front from the large garden. Lots of original features and also modern facilities ( two bathrooms handy) Comfortable and attractive lounge, loved the easy to light open fire. Very well equipped kitchen and utility room as well as comfortable beds. Everything spotless. Lots of places to visit nearby and .Penmachno itself is a lovely village with great local walks and picnic spots. We are booking for another holiday! Thank you Jane.

  Thank you so much for your lovely review. I'm so glad you liked the cottage and the area and had a good holiday. Yes. come back again!!! Jane C Property Owner

  Reviewed by Helen5.0★Aug 2024

• "Very beautiful, rural location"

  Thanks for your great comment.. There'll be a welcome in the hillsides if you choose to return!! Jane C Property Owner

  Reviewed by Chris5.0★Jul 2024

• "Lovely stay at this cosy house."

  The owner was responsive to initial enquiries and also throughout our stay. The property is in a fairly rural location but just a short drive from Betws-Y-Coed and surrounding areas. The access, which someone else mentioned in a previous review, was a bit bumpy and difficult for our campervan but we managed it and on the last day of our stay the owner was doing lane maintenance so future guests shouldn’t have a problem. The house itself is very cute, with a games room and a spacious living room. It is obviously an old property which comes with its share of quirks and issues, but nothing which detracted from our experience. We had a fire going every evening which kept the place cosy, and the blankets and quilts provided meant we were very warm in the night. The bathrooms were spotless, the showers hot and the kitchen was well stocked with pots and pans and all the utensils you might need. Some constructive criticisms: the second shower (over the bath) should have a shower curtain as you can easily flood the place when using it! The bottom right hob switches itself on continuously even when not in use (as soon as you flip the power switch for the oven and cooker) which is dangerous so should be looked into. The living room fire has quite a small fireguard around it and on one evening sparks flew over the top onto the carpet. We put them out straight away but we were concerned what would have happened if the dog had been lying there. I would suggest putting a higher one in place. Finally, the towels provided - although lovely and soft - were all the same colour and after about 2 days of hanging them on the towel rails to dry we were all mixing them up! I would recommend getting different colours or embroidered towels to help with this. Overall the four of us and our dog really enjoyed our stay. We would recommend staying here and would happily stay again if we were in the area. Thank you Jane for a lovely week!

  Thanks for your kind comments Olivia. So glad you enjoyed yourselves. JC Property Owner

  Reviewed by Olivia3.8★Jun 2024

• "We were only there for 2 nights and out during the days but very nice stay and lovely area."

  A bit cool in the evenings (not keen on open fires so didn’t use them). Should have taken a hot water bottle to take the edge off. But nice to have plenty of wraps/blankets though.

  Thank you for your nice comments! JC Property Owner

  Reviewed by Linda4.4★Jun 2024

• "What a beautiful old house!"

  Easy to find, peaceful with plenty of room for the 2 of us. Loved the comfortable lounge and the spacious bedrooms. Perhaps the owners could think about installing some hooks with hangers in the longer bedroom as there wasn’t a wardrobe. Although plentiful with drawer space as many different seating options in both bedrooms. Handy to have 2 bathrooms. Plenty of car parking . The views were spectacular. Perfect base for the outdoor activities we booked (nearby Zip World and Go Below). Loved Betswy -Coed itself. Would highly recommend

  Thank you very much for your lovely comments about the cottage and its surroundings. Your idea re hanging space is a good one and I'll get on with it! JC Property Owner

  Reviewed by Annette4.7★Jun 2024

• "Nice location ,easy access to cottage , Cottage full of cobwebs dead flies ,cleaned it up before I left,but bed was comfy place was warm ,I would stay again ."

  Lol

  Thanks for your review of your stay at my cottage last June. My cleaners are dismayed by your comment about cobwebs as they are usually rated in the mid 90's, if not 100% and keen to maintain their standards. Glad you were warm and comfortable. Regards. J.C. 13/12/2024 Property Owner

  Reviewed by Kevin2.8★Jun 2024

• "Just what we’d hoped for."

  Rustic charm combined with all the comforts. Clear instructions provided re key collection. All kitchen utensils provided, plus bin bags, towels, bed linen . Helpful info re catering for the dog in our group. The barn was clean and warm, with plenty of space for the 4 of us. Milk and luxury biscuits waiting on arrival - much appreciated. Beautiful location, so peaceful. It was just perfect sitting outside at the picnic table soaking up the idyllic surroundings with our cuppa. Wonderful to have a real fire after our wet walk up Snowdon and swim at the end. Couldn’t have asked for more. Would love to return

  Thank you so much for your lovely comments. It's so good to hear you enjoyed the cottage and its surroundings. Yes do come back for another visit! Property Owner

  Reviewed by Christine5.0★May 2024

• "We were very satisfied with the accommodation - beautiful location, beautiful views of the countryside, wonderful starting point for trips."

  And incredible weather. We can only recommend it.

  Thank you for your kind comments. I'm so glad you had a good time. JC Property Owner

  Reviewed by Alena5.0★May 2024

• "We absolutely loved our stay here, the cottage is cosy but in no way small, with outstanding views across the valley and just a short distance away from Betws-y-Coed it served as a central hub for our adventures."

  Comfy beds and a warming open fireplace, we'll be back later this year, hopefully.

  That's so good to hear!! Thank you. Youll be very welcome if you are able to come back! JC Property Owner

  Reviewed by Chris5.0★Apr 2024

• "We had a lovely stay in the Long House."

  It is in a beautiful location and well-situated for exploring Snowdonia. The cottage is clean, a good size and feels homely so we felt relaxed being there with our young son (climbing the ladder to the floor with the football table was a definite highlight). The rooms are large and the kitchen is particularly well-equipped with everything we needed. We visited in April with wet and windy weather but the cottage felt cosy in the evenings with the open fire lit. We had a couple of minor issues but the owner was very responsive and we would definitely stay again.

  Thank you for your kind comments. So glad you liked the cottage and its surroundings. Do come again! Property Owner

  Reviewed by Vicky4.4★Apr 2024

• "The Long House was very cold and damp during our stay, the electric storage heaters aren't up to the job of heating this cottage, we were unable to complete our stay here."

  There was also no hot water and no mention in the house details of how to turn this on and required a call to the owner to find out. The website details make no mention of the challenging access to the property, which it should, as you will easily bottom out an average family car on the potholed and very basic track to the property. This property is only fit to be let in the height of summer when heating won't be an issue.

  Thank you for your useful review. I’ll take your points in turn. My neighbours and I share the lane and have agreed plans and have a contractor to restore the lane where it meets the public road. A very wet winter and spring have delayed work but I can assure you it remains our priority when conditions permit. Over the winter the whole electrical system. has been checked and upgraded so I am unhappy to hear you were cold. The storage heaters are turned on at the wall and adjusted by the top dial. And when on the house gets toastie. The hot water cylinder is heated for 2 periods of 7 hours per 24 hours. (The showers are heated via their control panels). Unfortunately for reasons I dont understand the cylinder had been turned off at the switch. This will now be checked between each set of guests. I value your comments and thank you for them. Jane Clyde Property Owner

  Reviewed by Averil1.9★Apr 2024

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