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Cleanliness has always been one of the most important factors of welcoming guests to your holiday let, however in the aftermath of the Coronavirus pandemic, it is now more essential than ever.
We have put together a list of guidelines and recommendations that property owners, contractors, cleaning suppliers and guests can follow in order to reduce the risk of spreading the virus. These recommendations are intended as guidance only and do not reflect a minimum level of requirement.
Discover below what we recommend in order to safely welcome holiday let guests during COVID-19.
During these times, cleaning, disinfecting and sanitising your holiday let is vital when welcoming guests to ensure a stay in an environment they know is clean and safe. Here are some guidelines to cleaning your holiday let that you should consider following:
Other tips that are likely do reduce the risk of spreading Coronavirus include:
Now that you are once again welcoming guests to your holiday let, additional attention should be given to items and areas which receive frequent use, such as:
Some other actions that you could take to improve the safety of you and your guests during COVID could include:
If these additional tasks do mean that you require more time in between your changeovers, you can amend your check-in and check-out times on the Sykes Owner Portal.
It is not only your responsibility to keep your holiday let clean, it is also the responsibility of your guests to ensure the cleanest environment possible. Here are some tips for you to follow to ensure that your guests enjoy a safe and comfortable stay:
We highly recommend that you and any other staff that regularly enter your holiday let such as cleaners, housekeepers and contractors use Protective Personal Equipment. This may include gloves, aprons and masks which should be discarded and changed after each use.
It is also recommended that anyone cleaning the property regularly washes their hands and uses hand sanitiser when possible.
It is imperative that bed linen and laundry is changed and properly cleaned in between uses during the coronavirus pandemic. Some of our recommendations regarding bedding, linen and laundry include:
We recommend using key safes rather than handing over your keys in person. This reduces the risk of spreading COVID-19 by limiting contact with others
There is no evidence to suggest that Coronavirus can be spread to people through the water in swimming pools, hot tubs or spas if the correct maintenance and disinfecting has been carried out, as this should kill the virus in the water.
Despite this, we do not recommend sharing hot tubs, pools are spas with guests staying in other properties.
To follow the official guidance regarding maintaining your hot tub in between changeovers, head to the BISHTA website.
We recommend that maintenance during a guest’s stay it kept to a minimum. Ideally only essential maintenance should be carried out in order to limit contact with other people.
If urgent maintenance is required, we advise that any external contractors wear essential disposable PPE and maintain social distancing appropriately.
Your holiday let may have been unoccupied for a large amount of time during the COVID-19 pandemic, which could lead to water system stagnation – this increases the risk of Legionnaires’ disease.
Water systems must be reused before your guests arrive. This means opening each tap and shower for at least 5 minutes, and flushing each toilet to reduce the risk of Legionella.
*Sykes Holiday Cottages does not take responsibility for the cleanliness of a property. We encourage all our property owners to review this guidance and consult the references provided to create a cleaning plan which is relevant to their individual property.
*Based on a 7 bedroom property in the Lake District with bookings between October 2017 to September 2018.
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