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Available Opportunities

DevOps Engineer

  • Chester
  • Between £45k and £50k DOE

Our passionate Tech Department are expanding, adding an experienced DevOps Engineer to our multi-skilled team. You will be an advocate for all things DevOps and cloud-based infrastructure and will be crucial in providing the infrastructure, deployment pipelines and automation tools required by both modern micro-service-based applications and existing legacy codebases.

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Developer

  • Chester
  • up to £35,000 DOE

Our passionate Product Department are expanding, now requiring a Developer to join their ranks working directly on our optimising the company online browsing experience for Property Owners and Customers, ensuring that they have the best experience possible and achieve the maximum conversion from web session to enquiry/ booking

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Credit Control Manager

  • Chester
  • up to £30,000 DOE

Sykes Cottages are expanding, adding an experienced, passionate Credit Manager to our fast-paced and dynamic Finance Admin Department. You will be responsible for leading on and carrying out the proactive recovery of customer and owner debt, ranging from completion of debt reports and solicitor packs to attendance at court and implementing process improvements going forward.

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PHP Developer

  • Chester
  • up to £40,000 DOE

Sykes Cottages are expanding, adding an experienced, innovative and passionate PHP Developer to our award-winning Technology Department. Lending your skills to our flagship Property Management Software, you will be working towards directly improving the functionality of our back end systems depended on by the entire Sykes brand and 12 partner brands.

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Owner Retention Specialist

  • Chester
  • £18,500 per annum

Sykes Holiday Cottages are expanding, adding an Owner Performance Specialist to our fast-paced Operations Department. The aim of the Owner Performance Team is to ensure we develop strong relationships with our property owners allowing us to maintain high owner retention rates and control and improve the quality of our property portfolio.

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Travel Expert

  • Chester
  • up to £17,000 DOE (OTE £23,000 per annum)

Sykes Cottages are entering our busiest year to date and as such are now adding our newest batch of Travel Experts to our fast-paced Operations department. You will be responsible for taking customer holiday bookings over the phone and ensuring customers find their perfect property and have a fantastic holiday experience.

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Live Chat Sales Expert

  • Chester
  • up to £17,500 (OTE £23,000 per annum)

Sykes Cottages are entering one of our busiest years to date and as such are seeking our next batch of Live Chat Sales Experts to support our fast paced team. You will be responsible for offering customer support via our Web Chat functions. The ideal candidate will have previous commercial experience within a busy sales team and experience in meeting and exceeding sales targets.

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Agile Facilitator

  • Chester
  • Between £30,000 and £40,000 per annum DOE

Sykes Cottages are expanding, adding an Agile Facilitator to our award-winning Technical department based at our Chester HQ. As our newest addition, the role of Agile Facilitator will act as coach and mentor, responsible for guiding the teams into the Agile methodology and providing employees with feedback and means of improvement and catalyzing organizational growth.

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Customer Support Assistant

  • Chester
  • up to £16,500 per annum DOE

Our fast-paced Customer Support team are adding an autonomous, detail orientated Customer Support Assistant to their team to support our fast-paced Operations department during their busiest period. This role sits at the forefront of both customer and owner interaction, right at the heart of our fast paced and dynamic sales floor. You will be involved in answering inbound telephone calls and responding to emails from both our property owners and customer.

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Technical Trainer

  • Chester
  • up to £35,000 per annum DOE

Sykes Cottages are recruiting for a brand new vacancy within our award-winning Technical department. Our newest Technical Trainer will be not only a pivotal role within our wider tech team but will be a driving factor in the success of our brand new Graduate Scheme. As our Technical Trainer you will take the reigns training, coaching and supporting our latest cohort of graduate developers, inducting them into our Sykes culture and shaping the curriculum during their academy completion

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Senior UX Researcher

  • Chester
  • between £35,000 and £45,000 per annum DOE

Sykes Cottages are expanding our ever-growing UX team with the addition of an experienced and collaborative Senior UX Researcher to our ranks. As our newest addition you will play a crucial role in our team, conducting research and analysis into user behavior to improve existing on site features and create new ones as well as acting as immediate line manager to two UX Researchers .

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Head of IT Infrastructure and Services

  • Chester
  • between £60,000 and £70,000 per annum DOE

Sykes Cottages are seeking a pivotal role to our Technology Department. As our newest Head of IT Infrastructure and Services, you will be crucial in creating and implementing key strategies within our IT Infrastructure team, managing all desktop support services of all key regional offices globally.

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Quality and Performance Executive

  • Chester
  • Between £18,500 - £20,000 per annum DOE

Our Property Recruitment team are adding a Quality and Performance Executive to our rank who will be a dedicated point of contact for our new owners during the first couple of months of going live. You will be responsible for reviewing property pricing, addressing feedback and monitoring property booking performance against our performance trackers. A great role for those who want to get into Account Management!

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New Property Expert

  • Chester
  • up to £18,500 per annum DOE

Sykes Cottages are adding our newest batch of New Property Experts to one of our longest standing departments in our business. Joining our passionate Property Recruitment department, you will be responsible for advising potential new owners on our range of products and services in order to guide them through their journey.

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Premium Account Development Manager

  • Chester
  • up to £35,000 DOE

The role of Premium Account Development Manager is a highly autonomous role which will require the individual to support, manage and grow our high value and most profitable owners by delivering exceptional service and pro-active account management. The role requires the creation and delivery of Joint Business Plans plus the ability to quickly form trusting and mutually beneficial commercial relationships with our owners for long term growth. The delivery of OKRs and strategy plans are the key to success in this challenging and commercially focused role. The Premium Account Development Manager must have proven key account management experience with an excellent history in delivering results and industry leading customer service. The role requires high levels of self-motivation and energy, the ability to influence stakeholders at all levels internally and externally, robust problem solving capabilities and excellent conflict resolution skills. The role will include time spent visiting owners across the UK (predominantly in the north of England and Wales) and significant time speaking to owners via conference call. This will also require a minimum of one day per week in head office liaising with internal departments.

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Operations Director

  • Chester
  • up to £100,000 per annum DOE

Sykes Cottages are adding a newly formed Operations Director to our Senior Management team, responsible for all customer and owner facing roles across the Sykes business including all sales and service functions. You will also be responsible for leading, developing and driving performance of over 140 of our colleagues based at our Chester operations department.

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Senior Business Intelligence Developer

  • Chester
  • up to £50,000 per annum DOE

Sykes Cottages are expanding, adding a passionate and experienced Senior BI Developer to our dedicated Data and Analytics Team. You will be responsible for working with the Data, Tech and Testing team as well as our wider cross-functional squads to help the business to achieve its strategic goals.

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Human Resources Administrator

  • Chester
  • up to £18,000 DOE

Sykes Cottages are expanding, adding a HR Administrator to our small but successful People and Culture Department supporting the HR Business Partners, Recruitment Manager, Head of HR and Director of Human Resources as required, ensuring that the team delivers a high quality, efficient service to colleagues across the business

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Graduate Developer

  • Chester
  • between £25,000 and £27,000 per annum DOE

Sykes Cottages are opening our doors to our next batch of Graduate Developers for our award-winning Technology Department. We are keen to welcome the best and brightest Graduate and Junior Developers to our ranks and as such are looking for those with experience in PHP, OOP, JavaScript and Laravel to get in touch!

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Lead Developer (Managed Services)

  • Chester
  • up to £45,000 per annum DOE

Sykes Cottages are now opening our doors to our newest Lead Developer to sit within our hugely successful Technology department. You will be joining our dedicated ‘Mission Squads’ comprised of a talented mix of Developers specifically working towards one of our areas of the Sykes business. We are looking for a Lead Developer to head up our Managed Services area of our Operations department.

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Operations Analyst

  • Chester
  • up to £25,000 per annum DOE

The role of Operational Analyst involves creating and delivering bespoke reports created around the customer journey with the primary focus around NPS and improved property performance. You will also be responsible for delivering OKR's and strategy plans so a keen eye for detail and the ability to think outside of the box is essential. Candidates should also have commercial experience in SQL, Data Visualization tools (Qlik, Tableau) and a Data-Driven mindset.

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Senior IT Support Engineer

  • Chester
  • up to £40,000 per annum DOE

Sykes Cottages are now adding our newest Senior IT Support Engineer to our ever-growing IT Operations department. You will be responsible for the company’s network, servers and workstations and which provides desktop support to circa 800 end users.

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IT Support Engineer

  • Chester
  • up to £25,000 per annum DOE

Sykes Cottages are now adding our newest IT Support Engineer to our ever-growing IT Operations department. You will be responsible for the company’s network, servers and workstations and which provides desktop support to circa 800 end users.

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Business Development Manager

  • Chester
  • up to £30,000 per annum DOE

Sykes Cottages are now seeking a Business Development Manager to our Property Recruitment department. you will play an integral part in the growth of the business at an exciting time for Sykes Cottages.

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Property Consultant

  • Hereford
  • TBA

Our Property Consultants are the “local face” of Sykes – responsible for building and maintaining the Sykes portfolio in their local region. This involves meeting potential owners to Sykes, impressing them with our expertise to ensure that the owners sign up to Sykes whilst also ensuring that all properties are a good match with the Sykes brand and will ensure our customers have a fantastic holiday.

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Senior UX Designer

  • Chester
  • from £35,000 to £45,000 DOE

Sykes Holiday Cottages are expanding, building out our passionate Product Department with the addition of a Senior UX Designer to our ranks. As our newest addition to our senior team you will be responsible for coaching, mentoring and overseeing our dedicated team of UX designers on all aspects of our mobile and web application

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