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"I have got to say the reviews were pretty accurate, the place really could do with some TLC as there is mould in quite a lot of areas."
I think it would be a good idea for Sykes to visit the property to check for themselves things that have been flagged up in the past and clearly have not been addressed.
The third bedroom does not have a proper duvet it was just a mattress cover! There wasn't any hanging space so everything has to be left on the floor, you could easily put in a rail similar to bedroom two.
The garden was a good size and secure for the dogs but a few less brambles would be nice.
The property was close to the beach which we all enjoyed especially the dogs.
Reviewed by LyndsayJun 2022
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"Generally the property was very good but there are a couple of things that need addressing, ie the rear utility room, the gardens need a general tidy up and maybe a second television in the kitchen/dining area."
The location is great, so close to the beach but why has the local council made a one-way system, which by the way isn’t completely working. Would I consider going to Monarfon again. Yes, we all enjoyed our stay.
Reviewed by MarkJun 2022
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"Damp,dirty,cockroachs on the doorsteps ,a rat ran out of the brambles on the back garden."
I think you yes you SYKES really ought to inspect the cottages that you let for clients.
Thank you for your feedback. We have planned maintenance to deal with the condensation at the end of this season.
We are not been aware of a current rodent issue and will instruct our sub-contractor to assess immediacy.
Kind regards,
Monarfon Property Owner
Reviewed by IanJun 2022
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"The property is well position however there are some issues that need to be addressed."
The lounge is particularly large and comfortable as is the en- suite bedroom. The other two bedrooms lack storage furniture i,e .Drawers and wardrobe. The single room has no drawers only a small bedside cabinet and only a portable rail to hang a few coats. The rest of the clothing had to be stored in the floor. The double bedroom only had corner cubby hole that was hard to enter, the inside was dirty and there was black mould growing on the wall has there was was in the adjacent corner. The whole room smelt damp .The annex to the kitchen was also full of black mould and very dirty also the area just outside the side door. The outside toilet was unusable, full of rubbish and the door off the hinge.
This property is well below expectable standards. There are many things that need attention. I am disappointed that Sykes has allowed this to be rented. We packed everything back in the car and left on Wednesday morning as we could not put up with it any longer. We may never use Sykes again.
,
Reviewed by BrianMay 2022
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"Returned from a great holiday at Monarfon."
The property is exactly as described but could really do with some TLC to tidy it up a bit. Some damp areas in the utility room, debatable DIY here and there and a broken blind in the master bedroom. That said, this would not deter us from staying here again. The property is very spacious, has a great size enclosed garden which was perfect for the dogs, and the location is just perfect - just a 5 minute walk down to the beach and a 5 minute (uphill!) walk to the nearest pub. Beds were super-comfy too. Some instructions on the door code & locking it would be useful, as would easily accessible instructions for the appliances & heating; these had all been put away in the bench cupboards with a load of books & games so we had to go hunting for them. No visitors book left in the property, which was a shame as we always like to fill in & look back at previous comments too. Wouldn't prevent us staying here again though
Reviewed by JaneApr 2022
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"Ideal location near the Beach,Spacious Accommodation."
Very comfortable Ideal for families with children and dogs ..
Reviewed by SueSep 2021
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"The house was very nice ,in a nice area, utility room the walls had black mould and cobwebs."
the veranda had 2 broken chairs on it and the house was for 5 people.
That is not all but I think the owner need to look at this property,
We only ever book with Sykes and have two more properties to go to this year, and this is the first one in years that has let them down in our view.
Reviewed by BerylSep 2021
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"There was no sea view
Due to overgrown trees
It had very steep hill
Around property"
Reviewed by GerardAug 2021
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"Monarfon is well positioned for the local beach and shops of Benellech, it has a lovely big dog friendly garden and the is very spacious."
However we do feel that Monarfon has sadly been neglected over the years. Both the Double beds could do with new mattresses as neither offered real support, nightmare if you suffer from a bad back. Also one of the patio chairs had a broken seat, either replace it or remove it as it certainly wasn’t safe to sit on.
The Kitchen was reasonably well equipped, however a baking tray wouldn’t have gone a miss, far better than having to use the grill pan all the time. Would we book Monarfon again, for location definitely, but having looked at the price for the same week next year, and somehow not expecting any improvements to be made by the owner, definitely not.
Reviewed by RoyJul 2021
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"We loved the cottage, the garden and the location."
Absolutely no complaints whatsoever and we would certainly be happy to stay there again. If there was anything I'd add to the cottage at all it would be a radio in the kitchen!
Reviewed by DianaApr 2021
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"The instructions to access the property do not mention the fact that the entry code needs to be entered on to the pad on the front door (just below the handle) and do not relate to the key safe (which is also on the wall like most rental properties)."
This omission caused us great confusion when we first arrived and took us 15 mins to discover that the key safe was actually redundant.
The house itself is fairly basic but pretty functional and homely. The kitchen cupboards had a musty smell which remained on the plates and glasses. We found it better to leave cleaned kitchen items out on the side when not in use. There were no baking sheets at all for use in the oven with only the base for the grill available to cook items, which was fiddly and time consuming. The lack of a dishwasher is also a little frustrating.
Aside of these issues, that could be very quickly remedied, the house was clean and warm. The bedrooms were a decent size with comfortable beds and efficient showers in both the en suite and family bedrooms. Very fast and effective Wi-fi and a good size TV. The addition of a cheap set top box would provide additional access to on-demand services not currently available. Great location for the beach and, overall, a pleasant stay.
Reviewed by StephenApr 2021
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"This is our second time visiting Monarfon with our two dogs."
The house is a fabulous size and the layout works well. Lovely en-suite to the main bedroom with a large walk in shower.
The garden is large and I expect very pretty in summer. Sadly we experienced strong winds and lots of rain during our stay so only the dogs ventured into it briefly before running back to the warmth of the house.
Tall fridge/freezer in the kitchen which is great if you feed your dogs raw food as plenty of room to keep it frozen and I believe the Benllech pet shop sells some raw food as well.
Ideally situated for the wonderful Benllech beach with a nice pub just up the road (sadly restrictions in Wales meant pubs had to close at 6pm while we were there). We really enjoy everything Monarfon has to offer as a holiday
Reviewed by CarlaDec 2020
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"The house was exactly as described and perfect for those with dogs."
A large enclosed garden. The facilities were modern and in great working condition.
During our stay we had a minor water issue but contacted the owner of the house directly who was appreciative of the information and willing to help.
Would definitely recommend.
Reviewed by JodieOct 2020
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"House and location were excellent."
Minor points just to help people would be some instructions regarding bins, and local information, however we realise this may not have been possible at this time due to Covid 19
Otherwise a very enjoyable week, with great walks and fantastic views and places to visit
Reviewed by RichardSep 2020
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"In these difficult times since Covid then some things are understandably difficult."
Although the accommodation met our needs it would have been good to know in advance that most of the things like books, games, dvds had been removed from the lounge area. Presumably to help with cleaning and contamination. I know this property has had some bad reviews and my view on this is that they are largely unfounded. It didn’t smell bad at all and all the bathroom facilities were very good. It’s obviously an old house but we were happy enough with it. The outside area could do with a good tidy up , it’s a big garden. The location is great and we enjoyed our stay. I would hesitate in recommending this property.
Reviewed by DougSep 2020
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"The weather wasn't kind to us and I imagine that would be the case for many others, so it would be really useful if the property had an airer for drying clothes."
There is a washing line in the utility area but it wasn't long enough for wet clothes from 5 people and they all slide to one end on it anyway as it's such a steep incline.
Also, a dishwasher would be appreciated as I was gutted to realise that our holiday was going to include a tonne of washing up through the week (you are also then contending with how well other users wash up before you, a machine is much more hygienic).
The front door needs to be fixed as we couldn't get in initially and we had times where it was making random announcements.
As far as Sykes go, I was a bit disappointed and frustrated there was no communication on where we stood with our booking in the event it needed to be cancelled due to COVID, we had to wait for months once we had paid the full price I feel like it was only common courtesy that there should have been something sooner to explain "In the event of...". We were asked for the balance when it still looked uncertain the holiday could go ahead and I feel there should have been some reassurance provided at that point at the very least.
However, the property was lovely, very comfortable, pretty well-equipped and an excellent position for the beach. Shops were close by for the essentials and a great chippie.
Reviewed by CandiceAug 2020
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"Good break in a house that’s a little tired but with a very efficient central heating system which was ideal for a winter break!"
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Reviewed by PaulineFeb 2020
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"Main reason for visit was to meet up with family who live in Anglesey."
Cottage was surprisingly roomy. We managed to fit 9 round the dining table - although two of our number were young children. Well enough equipped although we improvised with a few kitchen implements - my late mother in law would be proud. Enjoyable week’s holiday. Weather not bad for November which allowed us 4 walks with the dog. Very likely that we will visit again.
Reviewed by HilaryNov 2019
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"Monarfon needs updating downstairs toilet bathroom utility room mold in bathroom ..."
Monarfon needs updating downstairs toilet bathroom utility room mold in bathroom upstairs the beds were lovely comfortable needs a lot of tlc Anglesey it's self is lovely and only 4 mins walk to the beach
Reviewed by CarolAug 2019
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"I’ve already sent my feedback to you yesterday and I’ve also sent an email to the owners and copied info@sykescottages in."
I’ve raised a number of issues which need looking into!
Reviewed by BarbaraJul 2019
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"Storage in bedrooms inadequate."
A bread bin would be useful and the toaster needs replacing.
Reviewed by BrianJun 2019
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"Great location, lovely garden, nice bathrooms and all the facilities you need."
Reviewed by GrahamMay 2019
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"We really enjoyed it at the cottage, the layout was very good and it was lovely to be near the sea."
The dogs really enjoyed it, Cadbury was in the sea every day. We would go back again, as the area was beautiful and not far to the shops, could walk there.
Reviewed by KarenMar 2019
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"Good time had"
Reviewed by SusanDec 2018
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"Monarfon is a comfortable place with nice touches and in a great location."
Very spacious and clean, with little goodies left for you to enjoy whilst staying there. Good size garden for our two little dogs to explore. Would definitely recommend and we will definitely be returning.
Reviewed by LindaNov 2018
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"Monarfon is a spacious well presented house close enough to walk down to the beach or you can take the car and park on the sea front ir in the car park ."
The beach is dog friendly between September and March but not in the summer. You can get in some good walks along the beach at low tide. We had a very good holiday x x
Reviewed by JoanNov 2018
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"Very pleased with holiday cottage it matched the description well."
Very comfortable beds & short walk to beach. Nice to have the WiFi included too.
Reviewed by TraceyJul 2018
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"The enclosed garden was excellent and large, our dog Jasper really loved it ."
The owners made us feel very welcome
Reviewed by DavidJun 2018
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"Lovely cottage - very comfortable and excellent garden for our dogs."
Couple of negatives - veranda being repaired? looks as though this has been ongoing for many weeks. Dustbins overflowing when we arrived - obviously hadn’t been emptied and looking at the comments in book does not look as though this is unusual! These couple of problems did not spoil our holiday - we loved Bennlech and would definitely return at a later date.
Reviewed by HelenJun 2018
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"Close to lovely beach."
Layout of accommodation was good. Excellent facilities. Friendly and very helpful owners.
Reviewed by ColinJan 2018
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"Fantastic location nice big house but downstairs needs updating and lots of cobwebs on beams and in utility area the owners are really nice and nothing is too much trouble but they need to either check after the cleaner has cleaned or think about hiring a new one as I had to clean quite a few things before used."
Reviewed by DonnaDec 2017
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"Warm,comfortable and well located."
Good sized rooms and a spacious private garden for our small dog , so good we booked again before we had even left to come home
Reviewed by PamelaNov 2017
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"Great location."
Lovely garden, ideal for dog. Nice House with plenty of space.
Reviewed by RoyMay 2017
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"The cottage was very spacious, warm and comfortable."
It's proximity to the beach and the town of Benllech was fantastic and it was also a great base to explore the rest of Anglesey.
Reviewed by MichaelApr 2017
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"A clean and comfortable cottage which was a very good base for a visit to Anglesey."
Local facilities were very good and the local beach provided our dog with plenty of exercise opportunity.
Reviewed by GeorgeMar 2017
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"Fantastic location and cottage was lovely."
We would highly recommend
Reviewed by SusanDec 2016