Isfryn

Rating
Sleeps 22
Bedrooms 7
Bathrooms 7
Pets Yes
View on map

Features

Sauna
Garden / Patio
Cot available
Highchair available
Pub/shop < 1 mile
Washing machine
Dishwasher
Seaside
Broadband / WiFi

Reviews

49 Customer Review(s)

Mr Umar
August 2020

“Wifi deffinetly need upgrading it's like 10 year old router and very slow.”

Lighting could get better as house look bit dark in night even with lights on.new smart tele would be great addition as old one is on his way out and not much you can watch on it. Other than that good experience.

- Mr Umar, August 2020
Mrs Davies October 2019

“Fabulous location in gorgeous town and great property size, but needs some TLC.”

Tired decor and many things not functioning (TV restricted to 3 channels, light bulbs blown, curtains falling from poles) Kitchen not suitable for catering for large groups and disproportionate in size to the amount of bedrooms. Would benefit from a little investment (which would justify an increase in rent) - lots of potential! Beds however very comfy and bathrooms look fairly new. Should add a few pictures of outdoor space and gorgeous sunset views from raised garden terrace - a definite easy sell. Car parking tricky but free at marina if you get lucky with a spot, or £4 a day at the estuary car park. Situated in the perfect spot for exploring northern Wales which is full of things to do, places to visit and stunning scenery, regardless of weather.

- Mrs Davies, October 2019
Mrs Smithies October 2019

“We celebrated our wedding anniversary at Isfryn with our friends and children.”

The house was a fantastic size (it's like the tardis!). We had a lovely afternoon sat in the sun on the terrace until we watched the sunset - the photos on the Sykes website don't really show the terrace so it was a nice surprise to find this outdoor space. In the evening, all 20 of us sat round the enormous dining table to have a meal. Caernarfon is an interesting town, with the fantastic Castle, quirky shops and loads of places to eat and drink. We'll definitely be back! The owners were also really helpful when we'd realised we'd left something at the property.

- Mrs Smithies, October 2019
Mr Thompson September 2019

“I found it very disappointing that a property in that condition was on your list of properties to let as it was actually a health hazard.”

My wife and I stayed in another property as did other members of our group. My daughters only stayed because it was to late to find anywhere else as there was 22of us and some had small children. We were treated very poorly and compensation offered was an insult to stay in this disgusting property (isfryn) we all paid to stay on a caravan site rather than stay another night.

- Mr Thompson, September 2019
Mr Wiles August 2019

“Although this house is advertised as basic, for £2000 we still expected clean and this was grubby!”

the upstairs toilet did not flush without my husband removing the top and fiddling with it! the shower in the room with the sauna leaked through to the living room and we have this on video! the tvs did not work and we called out mrs wilson who was very nice and got them going but it did not always work. the fridge door did not close properly so food was cool not cold and milk went off. the router was at least 20 years old so wifi did not always work. lots of lights without bulbs. generally not very clean. one chair cushion on a green couch was shredded at the back as if it had been chewed by an animal. pillows in one room were old, yellow and lumpy. the glass kitchen door looked as if it had been chewed by a n animal that was kept in a kitchen. carpets dirty so that our feet were black when walking about. no general waste bin.we would not go back and the only positive was the position as the sea view was lovely. first family holiday with all of us for many years so disappointing.

- Mr Wiles, August 2019
Mrs Daniels April 2019

“We had a great time, the property was well equipped everything worked the beds were comfy.”

As we had 4 young children with us we were happy that it was ‘lived in’ and did not have to worry about kids touching things. There were puzzles games etc supplied and the place was clean and a brilliant location so we couldn’t have asked for more.

- Mrs Daniels, April 2019
Mr Fennell February 2019

“The house was great and pretty much exactly as described.”

A couple of things to consider if you’re going to stay here: This house is right in the middle of town and is great for getting out on foot. We had a relatively easy time parking three cars on the street over the week. The WiFi only supports a certain number of devices so there’s no way all guests can be on it at once and it only really works downstairs. The heating was on a timer and came on at very peculiar times with no instructions as to how to adjust it. The instructions for recycling and bins were very unclear and as a result we ended up making several trips to the bottle bank and even taking a load of recycling home with us. We had a great time here and will definitely consider going again but it won’t be for you if you’re expecting ‘all mod cons’.

- Mr Fennell, February 2019
Ms Teal November 2018

“Great location for a family holiday.”

House well equipped. Dishwasher not working when arrived but fixed by Thursday. Fridge needs replacing not working correctly food all wet. House was always lovely and warm when returning from a day out. Home great forca large family with children you don’t feel you can’t touch anything. Would go again. Hosts responded quickly if a problemn

- Ms Teal, November 2018
Richard W August 2018

“Tired, smelly, not terribly clean. Unloved and un armed for property in a wonderful location.”

This property seems not to have had any love or attention for years. It smelled musty, the soft furnishings were stained and smelt musty, it was not “deep clean” although the carpets had been vacuumed. The beds were mostly comfortable but others were broken or rickety, and many of the pillows and duvets were stained, although the bed linen was clean. The garden was a mess, with weeds and dead trees and debris everywhere, there was a filthy bbq, dirty plastic seats and uncut grass. The dishwasher didn’t work all week, although someone did come one day to mend it, but didn’t. The owners were incommunicado throughout our stay. The kitchen was far too small for the size of house, and completely disorganised. We had to wash most things before we used them. All in all, a very substandard property. Aserious complaint has gone to the agent, who assured us that all would be well. It wasn’t. DO NOT BOOK.

- Richard W, August 2018
Johnson July 2018

“Fifteen of us rented this cottage for 3 nights.”

The first thing we found was poor kerb appeal, weeds, windows needed some repair and the first thing that met us when we walked in was a musty smell. Seeing as the house had recently been occupied 6th-13th July there's no reason it should have smelled musty. As the days went on the smell never went and we realised it was the soft furnishings and carpets that must have emitted the odour. Outside the back door was rubbish in bags which had been torn open by seagulls. There was a blue bin which we worked out was for recycling and not nearly large enough for a house of that size. In the alleyway where a green bin was kept stank to high heaven, the bin bags had been torn open and rotting food everywhere. A pair of socks was found in a bedroom drawer, and a box of 4 stale (June 10) apple tarts were found in another. I found a miniature empty bottle of whiskey under the radiator in our room. I phoned the owner and had to leave a voicemail. They never returned my call. We found the house wasn't very clean. Most of the bedding had yellow stains. The unkempt back garden was full of weeds including dead plants, mess everywhere and the BBQ could not be used as it was unclean and rusty. I think I'll leave it at that. None of us would ever recommend this house to anyone. On the plus side there were lots of toilet rolls. And we loved the location.

- Johnson, July 2018
Mrs Venables June 2018

“Isfryn provided us with an excellent base for a family holiday.”

16 of us managed to stay, without being under each others feet. The location was excellent for a short stroll into the town centre. The only real issue was parking, or the lack of, especially if you arrive after 7pm. There is limited free parking, in front of the property, & on the small mariner car park, a short walk away. There is a larger car park in the other direction, where you can leave your car overnight, but you cannot enter this car park after 7pm. Other than this, it was a brilliant place to stay. The roof terrace proved to be good as a viewing platform for the sea and the birds. The owners were very pleasant, when providing information about gaining entry to the property, and providing parking information.

- Mrs Venables, June 2018
Mrs Badley December 2017

“This is a fantastic house with lots of space and lots of beds.”

It is clean and tidy but a little dated. We were a party of 16 who stayed at the house over Christmas and the large table is fantastic for seating everyone. We have also stayed in this house over bonfire night and the mezzanine floor in the garden is great for watching the fireworks and enjoying the views of the straights. The house is well placed for walks into town and is only a short drive from the mountains and Anglesey. This is a great house for the price paid. Dont go expecting luxury go expecting clean and tidy. Some updating would be beneficial but that would also be reflected in the price. There could do with a floor plan to help bookers understand the diversity of the house. It sleeps a lot of people but sharing is likely. There are four double rooms but one is very small with the bed pushed up against the wall so is quite claustrophobic. One is a straight double tucked away and shares the bathroom with the sauna which is a great addition. There is also a jacuzzi bath but the hot water supply means the hot water has run out before the bath is full or there is not enough for two baths in a close space of time. The other three doubles and the room with 5 singles in are all en suite but the showers need a bit of attention to improve the water supply / temperature stability. All in all a great basic house that takes large groups for a reasonable price.

- Mrs Badley, December 2017
Mr Cochran September 2017

“The property is in an excellent location.”

We were walking 100 miles of North Wales coast and used it as a base. Loads of room, good facilities.

- Mr Cochran, September 2017
Miss Rutland September 2017

“There was a big group of us travelling up for the Man Vs Mountain running event, the house location was perfect for this as it was a short walk to the start line and a short drive to the finish.”

Very close to the town centre for shops, bars and restaurants! Excellent house with plenty of room and the views from the terrace where absolutely amazing. Would definitely recommend

- Miss Rutland, September 2017
johnfergliv June 2017

“A very disappointing property”

This house had a lot going for it. Located inside the city walls of Caernarfron. With a wonderful dinning room and plenty of bedrooms and bathrooms. It was described as "superb" on the Sykes website. Unfortunatly it wasn't clean, smelt and was very run down. The balcony that overlooked the Menai Straights which should have been the best feature of the house had two benches with flaking paint, a rusty barbecue and a few dirty plastic chairs. As we had 4 children under the age of 8 in our party,we were concerned about the glass in the doors in the rear lounge which came down to the floor an wasn't safety glass. With a good clean and a modest amount of money spent on it this could be a "superb" property, but at the moment it certainly isn't.

- johnfergliv, June 2017
Mr Waller June 2017

“We had an excellent stay in Caernarfon.”

Isfryn was the perfect location for us ( a group of 11) as a base for our planned trip to Mount Snowdon. It had everything we needed, plenty of space and was very conveniently located. We would definitely consider coming back again. Many thanks.

- Mr Waller, June 2017
Mr Nicholson April 2017

“Lovely location and the parking was not as challenging as the details or the owners had suggested.”

The house suited our mixed group of ages and having two dogs with us. It was quite dark but tall Victorian properties are like that as those of us who live in them know well.

- Mr Nicholson, April 2017
David P October 2016

“Great Family House”

Plenty of space for everyone. Great views of the Manai straits from from the wall and some bedrooms. Handy for the town and harbour areas. Dog friendly

- David P, October 2016
Mrs Forrestill September 2016

“The furniture and fixtures where somewhat dated but the location was first class .”

It was very good value for money . We went as a family of twenty , ageing from two to eighty and the accommodation met our needs. One highlight was the viewing platform/ decking in the garden with a view of the Menai straits over the castle walls ... Stunning !

- Mrs Forrestill, September 2016
Mrs Earnshaw June 2016

“This is a fantastic house for a large party.”

It is in a good location with stunning views over the sea.

- Mrs Earnshaw, June 2016
Mrs McLaughlin December 2015

“Isfryn was fabulous, warm and welcoming with a friendly owner.”

We liked the variety of bedrooms, bathrooms and sauna. We particularly liked the location, amenities, local shops and tourist attractions amazing and so close. All perfect.

- Mrs McLaughlin, December 2015
Mrs Morgan December 2014

“Excellent value for money!”

Lovely thick walls so couldn't hear a thing when in your own room. Fab Christmas tree to feel more festive. Nice little touches with shampoo, etcetera in the rooms. On the whole a great place to come and spend time with loved ones.

- Mrs Morgan, December 2014
Mrs Wrigglesworth August 2014

“We had a wonderful time at this house, it was large and spacious with plenty of room for our family and 2 dogs.”

We loved the small garden where we enjoyed a barbecue and the dogs could sit on the decking. The views and sunsets across the bay were breathtaking.

- Mrs Wrigglesworth, August 2014
Mr Kennard April 2014

“Plenty of space for our family which ranged in ages from 9yrs to 70+ with a viewing platform feature which was thoroughly enjoyed by all ages with its stunning views of Menai Straits etc.”

Bike storage was particularly appreciated and it might be worth mentioning this in the property description.

- Mr Kennard, April 2014
Mr Dunstan December 2013

“House has lots of space kitchen; well equipped with large saucepans good cooker etc.”

Caernarfon is a lovely town and the house is well situated in the town within walking distance of lots of amenities. Bedrooms are very comfortable and lots of hot water for showers, sauna and whirlpool bath a bonus. Good wi fi connection

- Mr Dunstan, December 2013
Fitzmurph August 2013

“Excellent accommodation, very well equipped & central to town”

We stayed here for a week in August with 3 other families. In total there was 20 in our group ranging from 7 to 55 yrs old. Everyone was catered for - playstations for the younger as well as free WIFI for the teenagers. There were televisions in most room. The kids had great fun in the Jacuzzi and the adults enjoyed the Shauna. Overall the house was very well equipped. The house itself is a little dated but suited fine to the rough and tumble of all the age groups. The bedroom were very comfortable. Lovely small garden out the back with a large BBQ. As the previous person said there was a fantastic view from the back wall. Would highly recommend staying here. We will definately return.

- Fitzmurph, August 2013
Mrs Lalande August 2013

“This is a very good place, great for large groups.”

It has some very nice features like the spa bath and sauna. It is very well placed in the town, nowhere is that far a walk and it is on a wonderful cobbled street within the old town walls. All in all we were very pleased with this property, and would definitely go there again for a family get together and I would recommended it to anyone.

- Mrs Lalande, August 2013
Mrs Cullen January 2013

“Great location, huge house, plenty of facilities.”

Sauna was brilliant. It worked well for a family get together.

- Mrs Cullen, January 2013
Mrs Pine August 2012

“The viewing platform looking over the sea to Anglesey was wonderful.”

The sauna and whirlpool bath were a real treat. The children really loved the whirlpool bath.

- Mrs Pine, August 2012
Mrs Dunbar July 2012

“The dinning room was wonderful - all of us could gather in one sitting to have our evening meal, the heated cabinet was great.”

Seven bathrooms meant everyone from great gran to baby was happy, no queue.

- Mrs Dunbar, July 2012
Ms Dinsmore August 2011

“The house is really spacious with plenty of room for 12 adults and 7 children.”

The family rooms are lovely and the location is great, with lots to do in the surrounding area. The view from the viewing platform is amazing, especially in the evening.

- Ms Dinsmore, August 2011
Dr Murphy October 2010

“Excellent property.”

Easily accommodated 18 adults without feeling like a tight squeeze. It was nice that the Wilsons had left a welcome pack of cake, tea and coffee Nice central location and able to easily explore other areas

- Dr Murphy, October 2010
Dr Frost September 2010

“Very spacious house with plenty of bathrooms suitable for large groups.”

Excellent views from garden.

- Dr Frost, September 2010
A FlipKey verified reviewer May 2010

“Holiday success”

We couldn't go to our original choice cottage due to the property being unavailable close to our holiday date. Sykes cottages were fantastic at offering an alternative, giving us time to consider and change our arrangeements and helping us, making the significant disappointment and problems much easier. The owner was clearly very understanding and that was our experience once there. The house suited our needs, the 'balcony' had a fabulous view and was used even in March. Sauna was enjoyed by the younger members of the party. The beds were particularly comfortable, views from upper rooms stunning, nearness of shops, cafe's pubs etc excellebt. the morning walks to the nearby swing park exercised the dog and kept the toddler happy. Kitchen very well equipped. Our only issue was the weight of the self closing doors (obviously fire regs) caused the older members of the party problems and presented an interesting challenge to the catering members of our large group when transporting food/cutlery/drinks etc from kitchen to dining room. loads to recommend it and very accurately described. We would all book with Sykes again. Also, we felt it was well priced and we had value for money.

- A FlipKey verified reviewer, May 2010
Mrs Young March 2010

“Whirlpool bath great and sauna excellent.”

Fantastic view from platform on the wall. Lots to do nearby for all ages.

- Mrs Young, March 2010
Mrs Roberts February 2010

“Excellent value for money.”

Excellent facility to view the estuary.

- Mrs Roberts, February 2010
Miss Bulmer October 2009

“Value for money - very large property and dining table to seat all guests.”

- Miss Bulmer, October 2009
Mrs Russell August 2009

“Plenty of room at the property.”

Some of family members enjoyed the sauna and also the bath. The view from the garden terrace was spectacular.

- Mrs Russell, August 2009
Mr Fach July 2009

“Lots of space.”

Fantastic view from the platform to the sea, best place to sit in summer. Only 100 yards from the castle.

- Mr Fach, July 2009
Mr Helander June 2009

“It was in a very good position to the seafront,the town itself and to the castle.”

We had a fantastic holiday as we visited lots of nice villages in the Snowdonia area. Good public transport system too. Local people were very friendly indeed.

- Mr Helander, June 2009
Mrs McQueen August 2008

“Very well thought out with plenty of space and equipment for every one.”

A perfect base for seeing Wales and spending time together as a family. We were most impressed that we could all eat together around the enormous dining room table. Thank you, we all enjoyed our stay!

- Mrs McQueen, August 2008
Mr Carter July 2008

“Plenty of space for two families.”

Most bedrooms bright and airy. Excellent location in the middle of Caernarfon - easy shopping etc. Private "gallery" on the town wall with great view over the Menai Straits. Easy reach of wide range of north-west Wales attractions - beaches, Welsh Highland Railway, mountains, castles etc.

- Mr Carter, July 2008
Mrs Tower December 2006

“The rooms suited our needs and were very comfortable.”

Ideal location, loved being in the Castle Walks, it was peaceful. Ideal for our 16 people family get together. Would go again and would recommend to others.

- Mrs Tower, December 2006
Mrs Rustage August 2006

“It was a great house and well located for different activities in Wales.”

We all enjoyed using the viewing platform the views were amazing. Our holiday was a success.

- Mrs Rustage, August 2006
Mr Kedward August 2006

“House was in excellent location with many great attractions within easy reach.”

- Mr Kedward, August 2006
Mr Hall December 2005

“The property offered everything I had looked for.”

It's difficult to find a property that can accommodate 16-18 persons but Isfryn passed with flying colours. There was ample room for all in bedrooms, dining room and general living space. The property was very well 'kitted out' and it was a joy not to have to buy little extras. I would certainly recommend this property to anyone wanting to cater for a large group. Thanks also to Sykes Cottages for offering a hassle free booking system with helpful and well informed staff.

- Mr Hall, December 2005
Miss Parkes September 2005

“The size of the house exceeded expectations, leaflets about local attractions were very helpful, as was the dishwasher.”

- Miss Parkes, September 2005
Mrs Moss April 2005

“The property was excellent for a big party.”

It is difficult to get anywhere to sleep so many and be of such high standard. Everbody was catered for even the young children. The view from the garden was beautiful. The property was in a fantastic location for touring North Wales. All 14 of us had a brilliant time and hope to come again.

- Mrs Moss, April 2005
Miss Taylor April 2005

“I found booking the cottage very easy to do online.”

The house was ideal for family gatherings and provided us with more than enough space. The location of the house within the castle walls was brilliant and all local amenities just yards from the front door, Isfryn had everything we wanted and more especially the raised look-out in the garden had lovely views over Caernafon. We all had a wonderful time and will definatly be recommeding it to family and friends.

- Miss Taylor, April 2005
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The property

This Grade II listed Georgian townhouse (c.1823), stands in an attractive cobbled street 400 yards from Caernarfon town square.

Isfryn offers bright and spacious accommodation in a traditional style.

Boasting a majestic dining table seating 20, large sauna and whirlpool bath, Isfryn is ideally suited to groups of family or friends!

A particular feature of the patio is the raised viewing platform, which provides access to its own section of the 13th century town walls and commands stunning sea views over the Straits, towards Anglesey.

Summary

Seven bedrooms: First floor: 1 x family room with double, single with pull-out stacker bed and en-suite (shower, basin & WC), 1 x family room with double & single bed with en-suite (shower, basin & WC), 1 x double with en-suite (sauna with walk-in shower, basin & WC), 1 x double with basin
Second floor: 1 x family room with 3 single beds, one with pull-out stacker bed & room off with single bed & en-suite (shower, basin & WC), 1 x family room with double & single bed with additional pull-out stacker bed, walk through dressing room & en-suite (shower, basin & WC), 1 x adult bunk with basin
First floor bathroom with whirlpool bath, WC & basin
Ground floor shower room with shower, basin & WC
Well-equipped kitchen
Dining room with hostess trolley & mini-fridge
Large sitting room (seats 12) with folding breakfast table & entry to kitchen
Second sitting room (seats 9) with sofa bed.
Electric storage heaters
Large 4 oven & 6-ring electric cooking range, microwave, fridge/freezer, washing machine, tumble dryer, dishwasher, 2 x TVs with Freeview in sitting rooms, 5 x TV/DVD in bedrooms (no reception, for DVD use only)
DVD player, video, stereo/CD player, WiFi
Fuel & power inc. in rent
Bed linen inc. in rent
Cot, highchair and stairgates available
Small enclosed sitting area with patio, BBQ & raised, decked viewing area
Limited roadside parking, small free car park 200 yards away and a further pay and display car park (free overnight parking) 500 yards away
2 well-behaved pets welcome
Shops/pubs & sea front 2 mins walk
Note: One of the double rooms has a bed that's accessed from one side only
Note: Check-in time is 5PM

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About the location

CAERNARFON

Llanberis 8 miles; Bangor 9 miles.

Caernarfon (county town of Gwynedd) has much historic and cultural importance in North Wales. It is a popular tourist spot with its impressive 13th Century castle, well preserved town walls and delightful water front. During the season there are guided tours of the castle and special events including historic pageants. There is also a station for the Welsh Highland Railway, which passes through dramatic scenery, the village of Beddgelert and onto Porthmadog. Fishing trips are available from the harbour and another attraction within walking distance of the town centre is Segontium, a Roman fort and museum, housing many important finds. Caernarfon offers a wide selection of shops and places to eat and is close to the lovely beaches of the Isle of Anglesey and the Lleyn Peninsula as well as the mountains and rivers of Snowdonia, including the renowned mountaineering town of Llanberis at the foot of Mount Snowdon.

Region Information

Anglesey Cottage Holidays

This property offers the following short breaks:

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Features

Reviews

“Wifi deffinetly need upgrading it's like 10 year old router and very slow.”

“Fabulous location in gorgeous town and great property size, but needs some TLC.”

“We celebrated our wedding anniversary at Isfryn with our friends and children.”

“I found it very disappointing that a property in that condition was on your list of properties to let as it was actually a health hazard.”

“Although this house is advertised as basic, for £2000 we still expected clean and this was grubby!”

“We had a great time, the property was well equipped everything worked the beds were comfy.”

“The house was great and pretty much exactly as described.”

“Great location for a family holiday.”

“Tired, smelly, not terribly clean. Unloved and un armed for property in a wonderful location.”

“Fifteen of us rented this cottage for 3 nights.”

“Isfryn provided us with an excellent base for a family holiday.”

“This is a fantastic house with lots of space and lots of beds.”

“The property is in an excellent location.”

“There was a big group of us travelling up for the Man Vs Mountain running event, the house location was perfect for this as it was a short walk to the start line and a short drive to the finish.”

“A very disappointing property”

“We had an excellent stay in Caernarfon.”

“Lovely location and the parking was not as challenging as the details or the owners had suggested.”

“Great Family House”

“The furniture and fixtures where somewhat dated but the location was first class .”

“This is a fantastic house for a large party.”

“Isfryn was fabulous, warm and welcoming with a friendly owner.”

“Excellent value for money!”

“We had a wonderful time at this house, it was large and spacious with plenty of room for our family and 2 dogs.”

“Plenty of space for our family which ranged in ages from 9yrs to 70+ with a viewing platform feature which was thoroughly enjoyed by all ages with its stunning views of Menai Straits etc.”

“House has lots of space kitchen; well equipped with large saucepans good cooker etc.”

“Excellent accommodation, very well equipped & central to town”

“This is a very good place, great for large groups.”

“Great location, huge house, plenty of facilities.”

“The viewing platform looking over the sea to Anglesey was wonderful.”

“The dinning room was wonderful - all of us could gather in one sitting to have our evening meal, the heated cabinet was great.”

“The house is really spacious with plenty of room for 12 adults and 7 children.”

“Excellent property.”

“Very spacious house with plenty of bathrooms suitable for large groups.”

“Holiday success”

“Whirlpool bath great and sauna excellent.”

“Excellent value for money.”

“Value for money - very large property and dining table to seat all guests.”

“Plenty of room at the property.”

“Lots of space.”

“It was in a very good position to the seafront,the town itself and to the castle.”

“Very well thought out with plenty of space and equipment for every one.”

“Plenty of space for two families.”

“The rooms suited our needs and were very comfortable.”

“It was a great house and well located for different activities in Wales.”

“House was in excellent location with many great attractions within easy reach.”

“The property offered everything I had looked for.”

“The size of the house exceeded expectations, leaflets about local attractions were very helpful, as was the dishwasher.”

“The property was excellent for a big party.”

“I found booking the cottage very easy to do online.”