“This is the first rental from you that disappointed us.”
We like Menai and Sykes, all other rentals have been great. The picture is very deceiving, a small front garden was not expected and the parking space was a joke, a bad one. If we had had a saloon or above it would be impossible to park. The directions were terrible. We had to ask 3 locals how to get there after following the instructions to the letter which brought us to a dead end lane. We had to park up and walk in to find the house. If we had Arrived in the village In the dark we would have ...
We like Menai and Sykes, all other rentals have been great. The picture is very deceiving, a small front garden was not expected and the parking space was a joke, a bad one. If we had had a saloon or above it would be impossible to park. The directions were terrible. We had to ask 3 locals how to get there after following the instructions to the letter which brought us to a dead end lane. We had to park up and walk in to find the house. If we had Arrived in the village In the dark we would have been very lucky to find our way around.
The outside windows had not been cleaned since......which spoiled the view..... and there was a layer of dust on the big box in the fireplace, the sofa armrests were covered in grime, the bath did not drain, the oven trays were filthy and there were no cloths or soaps to wipe round any surface.
There were no garden chairs or table???
To all who read this AVOID unless changes are made. The village is fine, as is the area, as are the agents who have been brilliant during the Covid mess with our other rentals. The 10 rating is for the agents.
Thank you for your feedback and I am sorry you feel the cottage did not meet your personal standards. However, I have checked the photos & description on the website, in particular with regard the garden, parking and directions and feel they more than adequately reflect a true picture of the cottage and facilities we offer. I will of course address the cleanliness issues but would like to point out that they paint a very different picture to those presented by the guest who stayed in the cottage the previous week who described Tegfan as " a lovely cottage & very homely". Although this is a self catering cottage we do usually leave cleaning items such as cloths & soaps however, due to the current pandemic our guests safety is paramount and we are following Government guidelines to leave
as little in the cottage as possible which could transmitt the virus. Unfortunately we do not provide garden furniture and the website does not advertise this but our guests are welcome to bring folding chairs etc to use in our lovely front garden with the fabulous sea views!
- Sykes owner relations