Hafod Heli

34 Customer Reviews

• "We had an amazing time at this cottage and Rhosneigr, decent size well furnished double bedrooms especially the downstairs bedroom."

  Well maintained bathrooms. The cottage itself is very spacious with 2 lounge areas. Wonderful wood fire in the main lounge. The hot tub is huge and relaxing. Just a few snags which I think have already been highlighted in previous reviews is that the Freezer needed a major defrost, the cooker/oven and outside bbq could do with a deep clean. We did have to rewash crockery as some looked like they had been put away dirty but I don't think this is the owners fault. Overall great location near the beach and small high street of shops and eateries. Would really recommend sandy mount house for a meal and the oyster catcher which is on an amazing dune beach both short distances away and walkable in more pleasant weather. Newborough forest and beach is amazing for everyone, such a lovely place where the forest meets the beach, and the walk to the lighthouse its well worth the views and walk. I would definitely return and visit other parts of Anglesey.

  Reviewed by Trishna4.7★Mar 2024

• "Lovely stay."

  House a delight and plenty big enough for all ten of us. Would highly recommend.

  Reviewed by Rae5.0★Mar 2024

• "We loved the house, it was beautiful and in a great setting."

  Fantastic for our party of 4, we had 2 bedrooms unused but like big spaces. Great for the dogs, close to town, great pubs, shops, places to eat snd beaches and walks on your doorstep, house is beautifuly decorated. Comfy beds. Would highly recommended and you won't be disappointed. Garden is also great for the dogs. Couple of things for the owner to note which they probably font know about. Freezer needs defrosting as top shelf is unusable. No bin bags in any bins cooker needs a good clean. BBQ outside needs a deep clean. That said there minor snagging issues and probably unknown to the owner, and should not takeaway its a fantastic property. Would 100% go back we loved it and would highly recommended it. Thank you for letting us stay in your beautiful accommodation

  Reviewed by Trish4.7★Mar 2024

• "Beautiful rugged beach with loads of walking routes."

  Brilliant views over RAF Valley. Plenty of room for the whole family, facilities top drawer, comfortable and welcoming. Ideally situated for staying in but also as a base for exploring.

  Thank you, Mr L, for your glowing review of Hafod Heli & Rhosneigr! So glad you enjoyed your stay. Property Owner

  Reviewed by Alan5.0★Feb 2024

• "We had a fabulous week and the house was lovely."

  I have already raised with the owner that the crockery and glassware need a review but that is only a minor issue that did not distract from a lovely break. Even with a raging storm the house was warm and welcoming. Would love to come back.

  Thank you for a lovely review. There is now additional cutlery, crockery & glassware so your feedback was much appreciated. Property Owner

  Reviewed by Sue4.7★Jan 2024

• "We enjoyed the break ,the property was exactly what we wanted ."

  to enjoy my 80th birthday with my family.

  So glad you enjoyed your stay at Hafod Heli & thank you for your review Property Owner

  Reviewed by John5.0★Dec 2023

• "Just arrived home today after our weeks stay at Hafod Heli."

  We have stayed in Anglesey many times but this is one of the nicest homes we have stayed in. Super comfortable beds, lovely showers, so much space and the snug was great to settle in with the log burner and the big tv in the evenings. Great location too, it was lovely just to be able to walk into the centre for great cafes and restaurants and our dogs loved the beach! Hope to come back at some point, thank you

  Aww that’s a fantastic review! Thank you so much … we’re absolutely delighted that you had such a great week & look forward to having you back at Hafod Heli Property Owner

  Reviewed by Catherine5.0★Nov 2023

• "Gorgeous property."

  Everything was perfect. Great set out for us as a family, and our dogs. Near the beach, hot tub. We all loved it and can't wait to go back.

  … can’t wait to have you back! Property Owner

  Reviewed by Joanne5.0★Sep 2023

• "The house was as expected."

  .fabulous. Beautifully furnished. The garden furniture sadly did not reflect the photograph and some was in need of replacing. Plus, this was the first time ever we had an extra cost added for the use of the hot tub. Never, ever had that before always been covered in the cost of the property we have rented. However, this did not stop us having a fab time. Almost everything we required was catered for (I did have to purchase some oven gloves but who cares it’s a minor thing) lovely location for beaches, pubs and cafes and a short walk into Rhosneigr. We had the best family time , all 9 of us, staying at Hafod Heli. Thank you

  Thank you, Mr F, for your feedback. I'm over the moon that you & your family had the best time & thought HH to be fabulous. We do work extremely hard to make & keep it so. It's true that some of the garden furniture has taken a bit of a battering over the winter & has now been removed. I hope this didn't detract too much from your enjoyment. As for the hot-tub; it's now not uncommon, given the significant rise in energy costs, to make it an option at the outset for guests to choose whether they want use of it or not. There is a significant cost in the service and heating of a hot tub each time a new group wants it, and some guests don't actually want it; it seems fair that those that don't want it can opt out and those that do can opt in. It would be not only costly but also negligent, in my opinion, to supply a heated tub during the stay of a group that doesn't want to use it; and it also saves them the cost. For this reason, we offer it as an added optional extra. This is clear at the booking stage, so I'm a little confused as to your comment regarding this as I'm assuming you knew about it when you booked. Property Owner

  Reviewed by Stephen4.4★Aug 2023

• "We had a fantastic stay at Hafod Heli."

  The house is stunning and has everything you could imagine! The location is great, a short walk to the beach and centre of the town. Also, great for our children to watch the planes at RAF Valley! The garden and outdoor furniture could use a bit of TLC, but the space is great and private. We will return!

  Really appreciate your feedback, Ellie ... and will be replacing/upgrading garden furniture in the near future. Look forward to having you back. Property Owner

  Reviewed by Ellie4.4★Jul 2023

• "An extremely well laid out property."

  Plenty of room for everyone. The 2 large televisions were great for the older and younger generations. Kitchen had plenty of utensils, although a knife sharpener would have been useful. Great range of glasses, plates and large mugs. Well equipped with domestic appliances although the dishwasher was falling away from its housing when we arrived and got worse after a couple of days. We did a temporary fix and reported to Lorraine.Hot tub was great, however some jets were not working and the filter cover was floating around in the hot tub when we arrived. The gas bbq was really good but we had to clean it before use has it was dirty when we arrived. The locks to the dog house,back door and front door could do with some attention has difficult to lock.These were minor issues and did not detract from a lovely time we had in the house but thought it would be helpful for you to know. Thank you for a great week’s holiday in Hafod Heli.

  Thank you, Mrs E, for your really helpful comments. There is an ongoing & never-ending maintenance programme to keep the standards high at Hafod Heli and these issues are certainly among the actions that will be addressed in the near future. Property Owner

  Reviewed by Lynda4.4★Jun 2023

• "Lovely house, plenty of space for a large family group."

  Great walks for the dogs and close to amenities. Outside area could do with a little TLC.

  Thank you for your feedback, Mrs S. There are plans afoot to freshen up the outdoor areas. Property Owner

  Reviewed by Lisa4.7★Jun 2023

• "We really enjoyed staying in Hafod Heli."

  There was plenty of space as we are a big family. The outside space was a god send as we had 4 dogs. The whole layout has been really thought about. We will definitely be back.

  So glad you (& the dogs) had a good stay, Rose & really appreciate your feedback - please come back soon! Property Owner

  Reviewed by Rose5.0★May 2023

• "We loved the house and locations."

  The house was very well equipped and we had a great family holiday.

  Delighted that you had a great family holiday, Abigail … & thank you for your comments Property Owner

  Reviewed by Abigail5.0★Apr 2023

• "Fantastic holiday home."

  We stayed as a large family group of 3 generations with our dogs. Beautifully decorated, very spacious, walking distance to a quiet sandy beach. The snug room was brilliant for a large family to play games together with a huge curved sofa. ( The only very small point we would make, is it would have been great to have small bins in the bedrooms. )

  Thank you Dr K for your wonderful feedback & I will arrange for some small bedroom bins next time I'm there. Property Owner

  Reviewed by Katherine4.7★Apr 2023

• "We had a fab week here in April 23 and loved it."

  Very spacious for the 9 of us there and a dog. With 2 young children the garden was great, and hot tub and added bonus for us adults. The beach was a short distance walk away, which was beautiful and even on the wet a windy dy days, we had games in the cupboards to enjoy which was a lovely touch. Highly recommended and will defiantly return.

  So glad you had a fab week, guys! And thank you for the kind words .. come back soon! Property Owner

  Reviewed by Francesca4.7★Apr 2023

• "Fantastic stay at Hafod Heli."

  My family have been coming to Anglesey for years and have stayed in many houses across the island so we have high expectations! Hafod Heli has been done to a great standard with some thoughtful touches! Super comfortable beds, modern kitchen and bathrooms (all cleaned to a really high standard too), hot tub outside under cover, enclosed garden for dogs and a living area suitable for a large group. There was also a cinema type room which was great for watching a family film! The location is also perfect, walking distance to the beach and to Rhosneigr where shops, restaurants and good coffee can be found! Thanks for a great stay!

  Delighted that you had a great week, Mrs D! There’s certainly nowhere quite like Anglesey. Thank you so much for your kind words about Hafod Heli - very much appreciated! You can come back again please!! Property Owner

  Reviewed by Amy5.0★Mar 2023

• "Our 2nd visit to Hafod Heli."

  Fabulous holiday property with everything we needed for a wonderful family stay. Having the main lounge & the kitchen snug were ideal for everyone to enjoy - especially with the new supersized TV & sofa. We absolutely loved the hot tub (even in February). A little issue with the heating was resolved immediately by the owner. Overall a perfect place to celebrate with our family & make beautiful memories.

  Thank you for your comments, Debra & hope to see you back at HH soon Property Owner

  Reviewed by Debra4.4★Feb 2023

• "We had a wonderful break away at Hafod Heli."

  The property is extremely spacious and was plenty big enough for everyone to have their own space. The beds were super comfortable. Being a stone’s throw from the beach, it was brilliant for the dogs. The owner was extremely attentive and checked in to ensure all was okay. We hope to return soon!

  Thank you so much for your lovely comments, Mrs D!! Come back soon!! Property Owner

  Reviewed by Michelle4.7★Dec 2022

• "We had a brilliant stay here last weekend."

  The house is lovely with plenty of space for everyone to spread out. The kitchen facilities are excellent, although not all of the bathrooms had soap which we had to buy. The bedrooms are gorgeous and the beds are really comfy which is the most important thing in a holiday home in my personal opinion. If you don't get a good night's sleep it's not really a restful holiday! The beach is only a short walk away which is fantastic for the dogs and plenty of places to eat a ten minute walk away. Overall a really lovely stay and we will definitely book again!

  Thank you, Mrs G, for your feedback .. so glad you had a brilliant stay and really appreciate your comments about the beds! You're absolutely right about getting a good night's sleep. Apologies that some of the bathroom soap dispensers had not been topped up at the previous changeover but thanks for letting us know. Look forward to welcoming you back to Hafod Heli at some point in the future! Property Owner

  Reviewed by Emma5.0★Nov 2022

• "A lovely property very comfortable and excellent facilities."

  Thank you so much for your kind comments - I’m glad you enjoyed the property Property Owner

  Reviewed by Julie5.0★Oct 2022

• "This is a beautiful house, clean and welcoming."

  The kitchen, dining and family area was fantastic for family gatherings. The snug is beautifully presented with two picture windows and a log burner which we lit every night. The ground floor bedroom is stunning. The family enjoyed the hot tub. Welcome bottle of wine and cake waiting for us on arrival. The owner is very proud of his property and is eager for his quests to enjoy their stay. He wants to know of any hiccups and the housekeeper can be contacted at anytime if you need help or assistance. If I win the lottery I would put in an offer for this house!

  Thank you for this review, Mrs R! Let me know if you ever win the lottery! Property Owner

  Reviewed by Sheila4.7★Sep 2022

• "The house was perfect for all the family and our dogs."

  Great space and very comfortable. Short walk to the beach and we felt very secure and slept well at night, we would 100% book again for the location and the house. Downstairs bedroom too for the older members of the party, it’s just a all rounder good holiday home. Thanks for a great stay

  Thank you for your feedback, Mrs R! Very much appreciate your comments & am delighted you & your family had such a great week! I look forward to welcoming you again to Hafod Heli at some point in the future Property Owner

  Reviewed by Laura5.0★Sep 2022

• "Highly recommend"

  Reviewed by Susan5.0★Sep 2022

• "The property wasn’t clean."

  We arrived at 4.30pm and the cleaner was just leaving. We entered the house to find wet floors. Once we got into the property we found: The kitchen cupboards had not been cleaned inside. Crumbs and stuff in the cutlery tray The extractor was thick with grease The oven needs a professional clean The toilet in en-suite had vomit around the bowl Skirting boards were thick with dust Dishwasher tray was broken - we found the wheels in the cupboard The hot tub had not been cleaned - sand in the bottom Pizza oven wasn’t emptied Table tennis net was broken and only 1 squashed ball! Garden not cleared of leaves and rubbish The list goes on…. This was extremely disappointing considering how much we paid for the week. Such a shame as the location was great and the layout of the property was perfect. It just needs some care and attention.

  Thank you for this feedback, Mrs W; the cleanliness of Hafod Heli for our guests is of absolute paramount importance to us & I am crestfallen and astounded at this litany of complaints ?? especially the detail about the vomit around the en-suite toilet. I am surprised you didnt walk out straight away or at the very least, contact the housekeeper or myself or Menai/Sykes immediately (all our contact details are in the folder in the kitchen). It would also have been really helpful if you had gathered photographic evidence so there could be no ambiguity. If this is what you were faced with upon arrival, I apologise unreservedly. Such a situation is completely unacceptable. I âm shocked that you did accept it without complaint or comment at the time. We would have responded immediately and rectified the situation if notified. Our housekeeping team (which includes cleaners and the hot-tub man) begin their work at 11am on changeover days and are there until 4pm cleaning, changing bedding and towels, re-stocking toilet tissue in each bathroom, putting out the Welcome Pack (which I hope you enjoyed, at least), tidying up the outside and servicing/cleaning the hot-tub (which is done at every changeover and takes several hours). This team has over a long period delivered a consistently high service in terms of ensuring the accommodation is spotless for the arrival of new guests. I have, nevertheless, referred your comments to them and they will endeavour to ensure the highest of standards are maintained going forward. If these matters had been reported at the time, we would have immediately responded and rectified them. Again, I apologise for this unacceptable situation. Property Owner

  Reviewed by Samantha2.8★Aug 2022

• "The property was lovely and we all had a great time the jets can be a bit noisy but we would definitely go back"

  Reviewed by Elaine4.1★Aug 2022

• "We were a party of eight ages ranging from 13 to 71."

  Hafod heli offered us a brilliant base for our holiday. We could not fault the facilities in the house and we all enjoyed the gas bbq, hot tub and the table tennis was a real hit with all the family unfortunately we didn't take up the opportunity to use the pizza oven because we felt it needed a deep clean! The beds were unbelievably comfortable. Kitchen offered everything we needed and having Sky TV was a real bonus in the evening We had one dog with us and I enjoyed the walk along the golf course every morning. Having a display by the Red Arrows above us on the Thursday added to this very special week at Hafod heli We would happily recommend this holiday cottage

  Thank you so much for your lovely comments, Elizabeth. I’m delighted you, your family & pet dog enjoyed your week at Hafod Heli .. & the Red Arrows display which I organised especially for you! … I’ll attend to that pizza oven right away! Property Owner

  Reviewed by Elizabeth5.0★Aug 2022

• "We all had a very enjoyable stay."

  Beautiful, spacious house. Very clean and comfortable. Private garden/seating area with welcoming hot tub.Situated within walking distance from Rhosneiger’s shops/cafes/pub/restaurants and beach.

  Thank you for your comments, Mrs Canonaco! Property Owner

  Reviewed by Gillian5.0★May 2022

• "The house was well equipped and really comfortable."

  We had a great week-end as the kids loved the table tennis and the beach and we all loved the hot tub. Lived up to our expectations and beyond. very minor points :- the website address in your book was incorrect but we found a card on the mantlepiece with the password. Dining room chairs a little wobbly and the sink in the master bathroom does not hold water.

  Thank you for your feedback, Dr T - I'm so glad you all had a great week. I have very recently become the proud, new owner of Hafod Heli and, amongst other things, have had to manage the transition from the previous internet account. The new hub and wifi has, therefore, very recently changed and I'm in the process of producing an updated guide book with the new wifi details. Thank you also for the heads-up regarding the chairs & sink .. these issues will be attended to right away. Property Owner

  Reviewed by Thomas4.7★Apr 2022

• "We had such a brilliant stay."

  Location perfect for 2 families of 4 adults and 5 children. Safe environment being at the top of a quiet caravan site, whereby the children could go out on their bikes etc. just a short walk over to the other side is RAF Valley which we loved going to sit on top of the dunes and watch the jets. House was lovely and warm, very comfortable and had everything you need. Very well equipped kitchen. Would love to come back. Thank you

  Mrs J HallApr 2022

• "A fantastic week in Anglesey staying in the superb Hafod Heli."

  The house is perfect, a real home from home with all the facilities you need and more. Lovely and clean and very well equipped. It is just a short walk to the most beautiful beach and a small selection of shops and restaurants. I know this has been said before and not a criticism of the house at all, but a small map with directions to the house would be very helpful.. it was extremely difficult to find in the dark, and very frustrating after a long drive- but once you know where it is it’s absolutely fine.

  Miss R WarboysApr 2022

• "We had a fantastic stay."

  The property is gorgeous, with attention to all the little details to make the stay that bit more special. Someone was on hand with any questions we had during the stay, which was super helpful.

  Mr D KakaMar 2022

• "We stayed here for our 50th Anniversary from Friday 4th March to Monday 7th."

  We had 5 adults and 5 older grandchildren.We went for walks in the beautiful surroundings each morning and when we got back after lunch we used the facilities which were wonderful.We all loved the hot tub ..We had tournaments playing the table tennis .Also we played on the large connect 4in the garden.We played cards in the night and listened to music.We all loved your house and hope to go agin sometime.Thanks so much.x

  Mrs K KendallMar 2022

• "Perfect holiday in a wonderful house which felt like home."

  We had everything we needed and more. It was a complete package for which we will be ever grateful.

  Mt A. LankingFeb 2022

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