Victoria House

27 Customer Reviews

• "Place was dirty, not just stained but actually dirty - cutlery, cups, toaster, microwave to the point that we had bought food to cook and took it home as wouldn't use the kitchen."

  Carpet on stairs filthy and badly fitted coming away at end of stairs dangerous given how steep stairs were - fraying at bottom too. Two people couldn't sit settee at same time to watch tv as soil pipe in the way so had to pull settee out to be used. BBC channels don't work properly - this has been given as feedback by previous guests. Parking is difficult and expensive - not as advertised (even taking into consideration time of year) . Windows filthy inside dogs nose kids hands clearly visible. Front door rusty and looks very unattractive although works ok. Bathroom showers acceptable. Toilet had not been cleaned properly in the room to the left as you walk in and seat was loose. Windowsills dirty - not just form them being open for a few minutes before our arrival - overall just uncomfortable to stay in due to lack of cleanliness. Felt like the cleaners had gone in and looked to see what they could get away with. Glasses in cupboards greasy some had food stuck on - kettle has food splatter on side as did sink in kitchen and large bathroom had grime in sink. Beds comfy and bed linen smelt clean thankfully. We had a fabulous time in Rhosneigr and didn't let the accommodation spoil our short break but very overpriced for what you get. Would not recommend.

  Thanks Justine for all your detailed feedback. I am very disappointed to hear that the house was not cleaned properly ready for your arrival and have taken this up with the cleaners who have apologised profusely for the fall down in service which should not have happened. Usually the house is very well presented and I receive alot of positive feedback on this - I wish you had contacted me on your arrival as I would have immediately rectified the situation as I love to give guests a really great holiday experience in Victoria House. Contact details for myself and the cleaners are always left in the house in case of any issues and Sykes are always available to contact me also. Rest assured there is not a soil pipe in the living room - it is a feature maritime pole. I would love to have the opportunity to welcome you back to Victoria House sometime in the future to show you how the house is usually presented to guests. Property Owner

  Reviewed by Justine1.9★Jul 2024

• "Very convenient main street."

  Location and a very short walk for the beach, bars and shops. Comfy beds and nice bathrooms and bright airy living room space with lovely views.... Unpacked the car at the front of the cottage then parked by the public carpark which was 2 mins walk away....overall a great stay

  Thanks Jane for your feedback. I am really pleased that you enjoyed your stay at Victoria House. We would love to welcome you back again in the future! Property Owner

  Reviewed by Jane4.7★Jul 2024

• "We could not get radio or BBC 1 or BBC2 on the television."

  - No signal Also we think the batteries in the remote could have needed changing. Disappointed that there wasn't a welcome pack as advertised. On reading guest comments many other thanked the owner for the generous welcome pack !! The sink in the bathroom was virtually blocked. Best feature was the balcony with the lovely views.

  Reviewed by Margaret3.1★Jun 2024

• "This was an amazing little cottage."

  The balcony sold it for me . So nice to sit outside in the sun and overlook the sea . Facilities in the cottage were fine . My husband did not like it that there was no coffee caffeteirre . However there was some kind of coffee thing. (I ain’t a coffee person ) . The staff failed to provide enough towels for 6 guests . However this was raised and Skye’s gave us a small refund. I would stay here again and would highly recommend it . Nice location .

  Reviewed by Teresa4.4★May 2024

• "It’s a wonderful house, amazing sunset views from the outside deck, great location, clean comfortable with great facilities, The stairs were much more awkward/steeper than we expecting even though that was flagged."

  Communication with the booking agents to change dates was really poor though. We would definitely visit again.

  Reviewed by Isobel5.0★May 2024

• "Lovely property and location."

  Owner very helpful. Would highly recommend it and would certainly stay there again.

  Reviewed by Gerard5.0★May 2024

• "Fantastic location and lovely set up!"

  It was perfect for a family of 4 with two dogs. Would definitely visit again. Thanks Kate

  Reviewed by Kate5.0★May 2024

• "Lovely cosy home with a wonderful relaxing deck with beach views."

  Accommodation was spot on, very clean and everything you need for a break away. Perfect location for strolls around Rhosneigr , our favourite place for over forty years! Only slight issue was parking, a couple of locals were a bit sniffy about where we parked around the corner and actively angled their cars to block us returning there for the rest of our stay. Further down the road where we ended up parking the people were lovely and very chatty , hey ho you can’t win em all ! We hope to return and soon.

  Reviewed by Tracey5.0★Apr 2024

• "3rd stay in this beautiful holiday home Ours for the week."

  Bliss Central location with an amazing view from the terrace. Everything you could possibly want and such views from upstairs Love it here and will return for a fourth visit soon Lovely gift upon arrival, bottle of wine, Welsh cakes and milk. Very thoughtful Ann

  Reviewed by Ann5.0★Mar 2024

• "This is a beautiful house with lovely views of the sea from the living room."

  We had a really comfortable time staying there, the location was perfect and we were able to take long walks on the beach directly from the house. Would definitely stay again.

  Reviewed by Mark5.0★Mar 2024

• "Great location, very close to shops and pubs."

  Two minutes and you are on the beach. Loved the outside area with views of the sea. Would highly recommend, would love to stay again.

  Reviewed by Rachel4.7★Nov 2023

• "We loved the house and had a great stay."

  The view from the balcony was great. Even though it was cold, we sat with the door open to listen to the waves. It was perfectly situated. We loved the upside down layout and didn't want for anything. The only issue was that the smoke alarm starting beeping regularly. As I am only 5 ft I was unable to reach it to change the battery and l was unable to get someone to come and sort it. We would love to come back though and would recommend Victoria House.

  Thanks Claire for your positive feedback. I am really pleased that you enjoyed your stay at Victoria House. I am disappointed to hear you could not make contact with someone to attend to the smoke alarm. The Housekeepers number should have been left for any emergencies and Sykes should be available too. I will follow this up with them. Many Thanks and we would love if you would come back again as you mentioned above so that we can offer you a gift to make up for the alarm. Many Thanks again! Property Owner

  Reviewed by Claire4.7★Nov 2023

• "Victoria House was lovely and clean, well equipped with the nice touch of Welsh cakes, milk and a bottle of wine to welcome us."

  The description was very accurate of the house (yes the stairs are quite steep but this is clearly stated), its location could not be better to the beach, shops and pub. We are really sorry we broke a wine glass, we did leave £5.00 to replace it. We will definitely be back next year and would highly recommend. Thank you so much.

  Thanks for your lovely positive feedback. It is much appreciated that you took the time to let us know how much you enjoyed your stay. Yes please do return. We would love to welcome you back again! Thanks Helen Property Owner

  Reviewed by Bonnie5.0★Sep 2023

• "Only negative was the noise from people in the early hours going past the property from the pubs."

  It would disturb any occupants as the bedrooms are downstairs but other than that we thoroughly enjoyed are stay.

  Thanks for taking the time to provide feedback on your stay. It is much appreciated. I am glad you enjoyed your holiday and sorry to hear you were disturbed. We would love to welcome you back again! Thanks Helen Property Owner

  Reviewed by Simon4.7★Jul 2023

• "Victoria House provides the perfect holiday location in the centre of Rhosneigr with everything you could want right on the doorstep (shops, restaurants, ice cream, bars, water sports) and a minutes walk from the beach."

  The house is well equipped, spacious with gorgeous sea views in 2 directions and spectacular sunsets from the large balcony - perfect for al fresco dining. The beds are comfortable and 2 large modern bathrooms gives plenty space for everyone. The outside store room is well equipped with beach paraphernalia to borrow as well as providing safe storage for bikes, golf clubs, paddle boards etc Everything was presented very clean and in good working order with tasty welcome gifts so we had a really great holiday and will definitely come back!

  Reviewed by Mark5.0★Jul 2023

• "Absolutely loved our stay, it’s a lovely cottage, just right for us and one we will certainly return to!"

  Many Thanks for your positive feedback! I am really pleased to hear you enjoyed your stay at Victoria House. Please do come back again - we love to have return visitors! Property Owner

  Reviewed by Peter4.7★May 2023

• "We had a lovely weekend stay here with our two dogs."

  The cottage was clean and comfortable and had all amenities required. Location was amazing, a 2 minute walk onto the beach and only 2 minutes from the bars, restaurants and shops in Rhosneigr. We would definitely stay here again!

  Many Thanks for taking the time to leave positive feedback for Victoria House! We are really pleased that you enjoyed your stay and that you made use of all the great amenities close by! Please do come back again - we love to have return visitors! Property Owner

  Reviewed by Alexandra5.0★Apr 2023

• "This is partly to mention a breakage (pt 1), partly to provide feedback for the listing (pt 2) 1a) We broke a cereal bowl, please let me know if/how to reimburse the owner."

  1b) A torch found its way into our luggage, we'll post it to the property 2) We can't recommend Victoria House highly enough - photos on the listing really don't do justice to the light, spacious first floor living room with stunning views of the setting sun from the terrace. The cottage is about a minute's walk from the beach and was extremely comfortable throughout with excellent facilities, absolutely no sign of the damp/dirt referenced in a previous review. Also thanks for the wine, Welsh cakes and milk. Wish we could have stayed longer!

  Many Thanks for your really positive feedback! Its great advertising for us when visitors take the time to leave reviews for future visitors and we really appreciate it! We are so glad to hear that you loved the features of the house and the location so close to all that Rhosneigr has to offer! Please don't worry about the breakage - we understand that accidents happen! Its kind of you to offer to reimburse but your lovely feedback more than makes up for it. Please do come back for another visit in the future! We would love to welcome you back again! Property Owner

  Reviewed by James5.0★Apr 2023

• "Our second stay in this beautiful cottage."

  Right in the centre of Rhosneigr and a short step to the beach New balcony and beautiful shower room It’s perfect I wish I lived there

  Thanks so much for your lovely feedback! Its great to hear that you have returned and approve of the upgrade work we have done over the Winter! We love to make the house even better for visitor's holidays and are always looking for ways to improve your experience there. Many Thanks again and please do pay us a visit again soon! Property Owner

  Reviewed by Ann5.0★Mar 2023

• "Excellent location …."

  Few little niggles… Toaster only half side works .. outside light not working… disappointed no Christmas decorations at all … had numerous rentals over last 15 years and this was a first … would not put off booking again though

  Thanks for your feedback. Its much appreciated. I will replace the toaster promptly. Sorry about the lack of Christmas decorations this year - I had it decorated beautifully in previous years but due to illness could not make it down there this December. I will make sure the cleaners have them in plenty time for next Christmas! Property Owner

  Reviewed by Jane3.8★Dec 2022

• "A really tidy and spotless cottage and only 2 minutes from the beach which was perfect for a lazy dog!"

  The living room/kitchen area was upstairs & leading onto the terrace and the bathroom & bedrooms downstairs which was fine and made sense for the lovely sea view, Stairs are steep as noted in the description so maybe not the best for my 75yr old mum, my fault though as I should’ve read the description properly! We walked in to find a bottle of wine & a pack of Welsh cakes on the kitchen table which was a lovely touch. A lovely cottage and throughly recommend.

  Thankyou for your kind feedback. Its much appreciated and I am glad you enjoyed your stay in the house. Property Owner

  Reviewed by Claire5.0★Oct 2022

• "Arrived after a long drive to find a nice bottle of wine & Welsh cakes left for us & milk in fridge which was lovely."

  After settling in we discovered damp patches in both double bedrooms .As both double beds were against the walls we moved the master bed away from wall to gain access from both sides to find litter behind the bedside cabinet and flaked paint from damp walls ., this made our sleep very unpleasant. Smell of dampness was extreme despite opening windows & air freshener. The dampness was also in Livingroom and flaking paint from wall at French door 2 chairs in Livingroom were dirty under the throws that were placed over them Nice balcony, however furniture needed updated and again bench padded seat dirty so didn’t use it I washed the floors after 2 days and water was filthy . Feel the house wasn’t cleaned as expected For the price we were charged we expected a higher standard.

  Thank you for your feedback, there may have been some slight water ingress from in the winter, but this has been rectified by my builder during building the new balcony. And the house will be completely repainted from the inside after the busy summer season. I am sorry to hear about the litter behind the cabinet, I will make sure that the cleaner will be fully aware of this. Property Owner

  Reviewed by Audrey2.8★Jul 2022

• "We had a wonderful week at Victoria House."

  It is a really lovely property with everything you need to enjoy your stay. The property is right in the heart of things and the beach, cafes, restaurants, pubs, etc are right on the doorstep. The beautiful newly refurbished balcony which is large and spacious is fabulous with sea views and you can sit in the evening and hear the sea. We had a lovely welcome pack of wine and Welsh cakes and the added thoughtful bonus of fresh milk in the fridge, great for a cup of tea when you arrive. We will definitely stay in this property again.

  Thanks for your kind feedback. I am really pleased you have enjoyed staying at Victoria House and will look forward to hosting you again! Property Owner

  Reviewed by Kim5.0★Jun 2022

• "Wonderful location and such lovely views all around."

  So close to the beach and shops and eating places. A wonderful base. Loved the decor, it was perfect. A perfect holiday home and will most certainly stay again.

  Thanks Ann for your lovely feedback - it is much appreciated! Please do come back again - we have updated the house again over this Winter with an extra bathroom for the convenience of guests. Property Owner

  Reviewed by Ann5.0★Mar 2022

• "The TV was not tuned in."

  There were very limited channels once we did manage to tune it. Although we were very lucky with the weather and didn’t need to stay in and watch TV it would have been a different story had it rained all weekend. The property has WIFI and the TV really needs updating to a Smart Tv with access to many more channels. Other than that we had no problems at all and the property was well appointed.

  Thank you for your feedback, we have now installed a new Smart TV with all features you have outlined. We appreciate you taking the time to let us know. Kind regards. Property Owner

  Reviewed by Emma4.7★Mar 2022

• "Liked the gift pack from housekeepers that was a nice touch."

  Great property perfectly situated for the beach and village.

  Reviewed by Lee4.7★Aug 2021

• "Lovely balcony for the sun"

  Reviewed by Lisa5.0★Jun 2021

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