“Overall very enjoyable but not without niggles.”
The layout is spot on and copes well with 4 adults and a small dog, proximity to the beach and village centre is ideal. The niggles primarily relate to kitchen items: ...
The layout is spot on and copes well with 4 adults and a small dog, proximity to the beach and village centre is ideal. The niggles primarily relate to kitchen items:
1. The pans were not clean and the ones we used had to be scrubbed before use
2. Plenty of spoons and knives but only 3 forks, which clearly doesn't work for a 4 person property!
3. The glasses were a bizarre mixture of glass and plastic, from memory there wasn't 4 of any kind that matched. Most were not clean
4. The bath screen doesn't provide a tight seal between itself and the bath side, consequently every shower taken resulted in a very wet floor, which if left could leak to the downstairs property
Thank you for your feedback, these are not issues that we have been made aware of previously and will ensure they are rectified satisfactorily.
The missing forks will be replaced immediately, as I was unware of this before your stay, we will also provide matching glassware to compliment the plastic ones as I feel they are useful.
Furthermore my cleaners have been made aware of unclean pots and pans complaint for future reference, and the bath/shower seal will be repaired.
We are glad to hear you enjoyed your holiday and again want to thank you for providing us with the information to ensure all our guests have a great stay.
Thank you for your feedback, these are not issues that we have been made aware of previously and will ensure they are rectified satisfactorily.
The missing forks will be replaced immediately, as I was unware of this before your stay, we will also provide matching glassware to compliment the plastic ones as I feel they are useful.
The sauce pan and frying pan have now been replaced and my cleaners have been made aware of unclean pots and pans complaint for future reference, and the bath/shower seal will be repaired.
We are glad to hear you enjoyed your holiday and again want to thank you for providing us with the information to ensure all our guests have a great stay.
- Sykes owner relations