“While the web description and photographs of the property were entirely accurate, we were disappointed that the proximity of the owner's house to the holiday accommodation was not very explicit.”
There was no privacy whatsoever which was disconcerting. It was clearly a converted garage. The bedroom on the upper floor was well provisioned and attractive. Everything else felt cramped and claustrophobic. We are small, slim people but anyone larger than us would have struggled to climb the stairs and get into the shower cubicle. The heating was sporadic, wi-fi intermittent, shower water temperature not consistent and kitchen equipment was very basic. We expected at least a little freezer capacity in the fridge but there was none. Overall, a disappointing short holiday. We left early.
Many thanks for your feedback, we have fed your comments back to the owner in order to maintain our property standards. Your views are as valued as your initial booking so that we can keep providing the best UK holiday experience.
Your points will also be reviewed to ensure that our property descriptions are accurate and not misleading.
If you feel that you'd like to discuss your points further, please don't hesitate to call on the details below.
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Sykes owner relations