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"Quality accommodation."
Had some minor issues when arriving due to a booking error which in no way was the owners fault. The owners sorted the problem swiftly with minimal fuss.
The accommodation was impeccably clean and spacious.
The location is great for a chilled break and the hot tub is also a nice way to relax at the end of the day.
Highly recommended
So glad you enjoyed your stay Craig. Many thanks, Iain and Jackie. Property Owner
Reviewed by Craig5.0★Sep 2023
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"We had a lovely holiday and the property was really clean and well stocked with every appliance etc."
you could need. It was also so nice to be able to sit in the hot tub and see the stars. Lovely peaceful location and only 10 minutes to a great wee beach (which we even had all to ourselves when we went) or a lovely walk in the woods at Gatehouse of Fleet. Both our dogs are rescues so we like to take them places they can go loads of nice walks and enjoy themselves and they loved it here. The enclosed garden space was fab as we've been to dog-friendly properties that didn't have that before and it makes it much less relaxing when you have to worry about a dog wandering off! Here we could sit in the hot tub and let the dogs just potter about the garden to their heart's content. We also got engaged during our stay so that made it even more special. We'd recommend this place to anyone looking for a quiet, relaxing break to enjoy some nice walks, cooking some nice meals and just chilling out!
Wow what a fantastic review. Thank you so much for your kind words. We are delighted you had a nice time staying with us and many congratulation on your engagement. Hope to see you again soon. Iain and Jackie. Property Owner
Reviewed by Kirsty5.0★Oct 2022
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"Accommodation is in no way a “4 tick” property."
The beds/mattresses are old and really uncomfortable. So much so that we only stayed 2 of the 3 nights booked. In general the accommodation is tired and in need of refurbishment. The surrounding area (especially at the rear) is untidy. All-in-all disappointing.
Thank you for your feedback.
We are saddened to learn you did not enjoy your stay and extremely disappointed you did not raise any grievances with us when you were staying with us.
As i'm sure you would agree, the comfort of a bed is very much subjective and the mattress was renewed less than two years ago. I apologise if the comfort of the bed was not to your specific requirements. If you had reached out to us when you were here then perhaps we could have done something to alleviate the problem.
The accommodation was fully refurbished in 2018 and further work was carried out in November 2021. The Barn was re-evaluated and was rated a 4 tick property by Sykes in late January of this year. Judging by the photo's you submitted, your complaints seem to be based on a few scuff marks on the paintwork which is quite normal during a busy holiday letting season. We close for the month of November and carry out any maintenance and painting required. Since then we have hosted many guests who have enjoyed their stay in The Barn.
We are slightly confused by your comment about the rear of the property where we have our wild herb garden and freshly cut lawn. Perhaps you are referring to the farm beyond our boundary fence, which does not belong to us?.
Many Thanks
Iain Clark
Clauchan Holiday Cottages Property Owner
Reviewed by Lee1.9★Jun 2022
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"Had a fantastic time, thoroughly enjoyable in a lovely environment."
Barn was perfect and had everything we needed. Thank you.
A pleasure to host you both Lyn. Hope to see you Again soon. Iain and Jackie. Property Owner
Reviewed by Lyn5.0★Jan 2022
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"Beautiful property with a fantastic setting."
Plenty to do for the kids to keep them entertained. Lovely and rural. Would highly recommend. Looking to book our next holiday already.
Reviewed by Kieran5.0★Jun 2021
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"Beautiful area."
Lots to see and do . Very comfortable cottage and friendly owner. Hot tub was brilliant. Thank you.
Reviewed by Alistair5.0★Oct 2019
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"Amazing break away with the family."
Owner was super friendly and would 100% recommend.
Reviewed by Mark5.0★Sep 2019
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"This is a beautiful place to stay and share with family."
The Barn had everything we needed for our family stay and really nice touches such as tea, coffee, sugar/sweetener and condiments. The hot tub was lush! Thank you to Iain for your warm welcome. We will be back...
Reviewed by Nicki5.0★Aug 2019
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"Lots to like here: friendly, helpful owner, good parking space, good outside seating, nice plants."
Comfy living room, plenty useful side tables, no fiddly ornaments! Good TV. Kitchen one of the best-equipped we've been in, good sized quality pans & large choice of serving dishes of various sizes (not often the case in holiday properties). Good shower.
Only 2 minuses: nice shower curtain but FAR too long, trailed in the bath and I found the lovely chopping board to awkward to manipulate: it was heavy but with no "finger-holes" to lift it .
My only reason for not giving top rating in all 4 categories was that we had expected the bathroom to be upstairs, with the bedrooms (I should have checked); perhaps that could be made clearer in the description?
Thank you for your lovely feedback. I'm not sure why you expected the bathroom to be upstairs. In the list of features listed in the property, number 2 on the list states quite clearly "Ground floor bathroom with bath, shower over, basin and WC". Please take time to read the listing when you are choosing a property. Property Owner
Reviewed by Sheila4.4★Jun 2019
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