"We had a great time in the Willow Lodge."
The welcome gift was super lovely. The lodge was clean and hot tub amazing. Really helpful and sorted out an issue with the hot tub really quickly. Will be booking again soon for next year. Made my birthday weekend a treat. Thanks very much
Lindsey and Keith
"Absolutely stunning very luxurious."
Quality of the build of the lodge is to a very high standard. Perfect place to relax and the location is fantastic, plenty of greenery and stunning village's you can walk to in-between.
Only one small request, having some instructions to use the hot-tub temperature as it's pre-set. I found instructions on the website, when you change temperature the hot-tub can stop the pump for it to allow to heat up before using pump etc.
Other than that everything was tip top. Will definitely be back.
"The lodge is just wonderful!"
As soon as we walked in it had the wow factor. We were shown to our lodge by a very nice man and he showed us how to use the hot tub. Inside there was lovely welcome goodies which were much appreciated thank you! Everything we needed was there and the hot tub was a fabulous addition. The lounge could benefit from a lamp, as there are only the main overhead lights which can be a bit harsh at night times so we used a lamp from our room for the week. The handsoap in the kitchen had been refilled with water to make it look full which is a bit tight for a 5 star property! But we had bought our own so used that. The kettle is a little tired now so needs replacing. The lodge area is gated off so felt very safe and it was lovely and quiet. The only noise is of children playing on the campsite park which made us smile. The entrance of the campsite could be tidied up a bit as it looks a little forgotten. However there was a gardener every day tending to the lodge gardens which is a nice touch. Every single person we spoke to was so friendly and polite to us it was a real pleasure. We will miss the lodge! We would love to come back and recommend it to anyone!
"I think luxury means different things to different people!"
We hadn’t had a break for a very long time as we have worked through the pandemic. So the good things were that the lodge was large, well equipped, airy and close to good walks and nice pubs. However uncomfortable beds, no wi fi and office staff although friendly didn’t seem to know much about the lodge. We got the feeling that the ‘luxury’ lodges were 2nd to the caravan & camping side of the business.
"Very spacious, nice high fence for privacy, lovely area, and the village is only 5 minutes away"
"Had a nice time at this lodge for a weekend away."
Lots of space with everything we needed. Site was lovely and the staff were very friendly and helpful.
Main issue for us was the beds; we didn’t sleep very well over the weekend as the main bedroom bed was too firm and the twins too soft. The pillows were very firm and the duvet was far too thick and rustled every time we moved. Also the bed in the main bed is a double and not a king as advertised. The bedroom curtains would benefit from blackout linings. The people in the lodge next door to us were noisy and you could hear them playing music late at night and early morning so this needs monitoring by the site better or some soundproofing installed in the bedrooms.
Didn’t get chance to use the swimming pool as it was booked at the times we wanted to use it - including for most of Sunday afternoon for private swimming lessons.
"The cabin was wonderful and the hot tub fantastic could not fault the cabin a home from home we felt it would benefit from better internet service it wasn't very good at all ."
Also we felt that the site needed a club house as the local pubs were extremely expensive and lacked entertainment. We realize that this could be down to the covid 19 virus but something to break up the day without using the car would have made the break for us.
"A great place and 5 star"
"The lodge was lovely."
There was a water leak fron the kitchen tap.
The sauna didnt work.
The wifi facility is too complex and when you/if you log in the signal is awful. When asked for assistance not very helpful.
The kitchen hob is extremely slow to cook anything.
The instructions for appliances needs to be looked at and simplified.
The information booklet needs updating. For example there are menus in there for a lounge bar but when talking to workers there has never been a lounge bar.
For the price it wasnt good enough. Would not book again at this site.
"The property was very clean, spacious and nicely decorated."
Everything we needed was there, staff were friendly. Would definitely book again.
"Had very mixed feelings as should have been going to Lanzarote but due to Covid 19 decided to holiday over here."
Any sense of disappointment quickly evaporated on arrival, the lodge was fantastic,very spacious and well equipped. Loved the private hot tub and sauna in a very private garden which also had a barbecue. Rutland is a beautiful area, with lots of beautiful villages and the lodges are about 7 miles from Rutland Water. This rates as one of the best holidays we have ever had and we did not want to come home. Highly recommended.
"The house was so comfortable the staff where at hand anytime you needed to ask anything and always friendly."
The facilities where amazing from the sauna to the hot tub and also the swiming sessions where per each family so it was nice to have the pool all to ourselves . You get movie dvds to watch in the house , also cds to listen to which is nice . The wifi is very slow and theres trouble getting reception however it encouraged us to interact more. We also enjoyed the rutland farm visit with the kids we booked for the afternoon tea there which was really nice. I definately would recommend to any family we took out 20month old and he had a cot bed and high chair provided .
"We loved our stay at Rutland Park."
The lodge itself was extremely clean and well maintained. We loved the little private garden with the hot tub, sauna and barbecue. The area in which the park is situated is absolutely stunning and allowed for some very memorable walks. Had it not been for the Coronavirus we have no doubt we would have been in the on-site pool every day. What a wonderful park
"We will definitely be booking again in the future!"
We absolutely loved it.
"The hosts were extremely friendly and helpful, making us feel very welcome."
The accommodation was well maintained and spacious as well as being cosy. We had a wonderful weekend.
"Upon arrival staff were more than accommodating to get us settled in considering we were slightly late on arriving."
We also had a complimentary welcome basket with essentials which was really thoughtful. Lodge was warm and clean with loads of books, games however the first thing we used was the hot tub which made the holiday along with the sauna at the end of the garden. Also we were allowed to use the main swimming pool for 30mins per day during our stay which was nice. Shame we had to leave early on the Sunday night but the staff were helpful. Would definitely be visiting again with groups of friends.
"Me and my better half stayed here for 3 nights in oct 2019, it was a year we had ..."
Me and my better half stayed here for 3 nights in oct 2019, it was a year we had been together, our experience here as a couple was fabulous, great value for money, and set in a good quiet location, will be staying here again this year for 7 nights would highly recommend rutland lodges to anyone wanting a relaxful weekend break or even a week
thank you for our experience
"Would highly recommend this lodge - we had a fabulous time."