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"We have stayed in stone rush twice before in different properties but this was ..."
We have stayed in stone rush twice before in different properties but this was our best stay by far this lodge is very comfortable well equipped light , plenty of doors to open to enjoy the amazing views the decked areas was great the hot tub a great size everything was well maintained, small things like reclining sofas makes like home and a pint of milk in fridge good touch ,great to have air conditioning in bedroom a must and robes to put on when getting out of hot tub , we will definitely stay here again thank you
Thank you for such a great review we are glad you felt comfortable and enjoyed every aspect of the lodge including the hot tub, we would welcome you back again in the future. Property Owner
Reviewed by RichardJun 2022
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"Lovely property in beautiful setting."
Could have been cleaner in kitchen and lounge area.
Info folder was for your sister park up the road!!!!
Tv remote in bedroom didn’t work.
Thank you for your feedback we will pass on your comments we are glad you enjoyed the property and setting. Property Owner
Reviewed by SarahMay 2022
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"Fantastic Lodge, homely and comfortable this didn't disappoint."
Lodge was lovely and clean and the welcome pack was a lovely added touch. The wildlife at Stonerush did not disappoint having the hot tub is always a good place to unwind. We stay every year at Stonerush and will certainly look to book this lodge again in the future.
Thank you for such great feedback, we are glad you enjoyed every aspect of the lodge and surroundings, we look forward to welcoming you back in the future. Property Owner
Reviewed by NicolaMay 2022
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"The lodge is really nicely decorated and well equipped, we found we had everything that we needed in the kitchen, comfortable beds & sofa, lovely fluffy towels and handy dressing gowns."
Small toiletry pack and kitchen pack were also a nice touch. The site is extremely quiet, we enjoyed visits on the balcony from geese, birds and squirrels.
Slightly let down by a few things that could easily be rectified - green algae on the glass around the balcony and entrance gate, lots of cobwebs around the front door and inside on a high skylight, crumbs left in the biscuit container.
The biggest let down was the hot tub. It was one of the main reasons that we booked the accommodation but after 3 days usage the water was very cloudy, produced foam when we put the bubbles on and smelt. We asked for it to be checked twice - we were told it was, but nothing was done about it. So whilst it may have been checked and it was ‘safe’, it just wasn’t nice to sit in & the brochure clearly says to let them know if anything isn’t right, so disappointed that nothing was done about it.
Thank you for leaving your feedback we are glad you were able to enjoy the surroundings including the wildlife, we were assured that the Hot Tub had been sorted and can only make sure that this does not happen going forward, the decking and glass surround have been jetwashed and the cleanliness has been addressed. Property Owner
Reviewed by LisaApr 2022
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"Lovely lodge on a quiet site."
After checking in we found a couple of small issues in the lodge, i told reception and they were resolved almost immediately without question, great service and nice lodge. The restaurant on site was only partly open due to staff numbers or something so we had to eat in the bar and not restaurant and this wasnt mentioned, no big deal. would recommend the site and lodge.
Reviewed by JamesApr 2022
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"Such a wonderful property!"
We had assumed that the pictures made it look bigger and nicer than it is but the opposite is true; the pictures don’t do it justice! It feels like the owner must spend time at the property - lovely touches with the decor, well stocked kitchen (with space for your own food etc), lovely hot tub and so much private outdoor space so 2 couples could easily stay and still have private space if they wish.
The only extremely minor thing that was less than perfect was that the welcome pack was for the other Charteroak site that is a few miles away - so the nearest amenities may not be correct.
Very handy location for various tourist attractions; we visited Eden Project, Bodmin moor, Jamaica Inn, Tintagel castle, and several beautiful fishing villages. The site is also lovely, the lodges are well spaced out and the onsite restaurant is good too.
Otherwise a really lovely experience and we will be returning again (specifically to 11 Lake View though I’m sure other lodges on the site are lovely too!)
Thank you for your great review we are glad it met your expectations and were able to enjoy the hot tub in the private outdoor space. It is nice you were able to explore some of Cornwalls attractions. We look forward to welcoming you back in the future. Property Owner
Reviewed by ChristopherMar 2022
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"A wonderful stay on Stonerush Lakes."
Great location, nice and quiet site yet close enough to most places in Cornwall. Would definitely recommend and hope to stay again in the near future
Thank you for the great review and recommendation, we look forward to you staying with us again in the future. Property Owner
Reviewed by LiamDec 2021
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"We stayed 1 lake view last year and 11 lake view this year and it was fantastic."
a couple of small things that would have exceeded the expectations would have been a cot for our daughter and the tap in the kitchen started to leak quite badly.
We will definitely be back to stay again!
Reviewed by KarlOct 2021
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"I stay at stone rush lakes regularly I love it here first time in 11 lake view and I was not disappointed it’s a beautiful lodge plenty of parking and quite private little extras made life easier waste disposal air conditioning all kitchen items were quality makes and enough cutlery cups glasses plates etc just like home from home."
.had a minor issue with hot tub but googled the problem to sort it however there was a dirty brown tide mark around the tub and the en-suite bathroom was very dusty also both heads of the shower were,nt working properly on inspection I found such a build up of limescale it was effecting the flow of water again I sorted that…my biggest disappointment was the microwave was filthy it takes 3minutes to steam and wipe that out I know change overs are a rush for cleaning team but these little thing s make a difference when paying for a luxury lodge.one thing the site management need to take notice of is the limited hrs the restaurant is open this is the first yr I,ve not been able to use it as it was barely open I think the opening times change every time I come down to stone rush overall I had such a wonderful stay I,ve already booked my next stay.
Reviewed by StephanieOct 2021
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"Our accommodation and the park were both very good ."
The accommodation was well equipped and clean and the park lovely and quiet . We all enjoyed our stay and would definitely return , we had a problem with a lack of water on our last day ,but we believe this problem has been addressed now
Reviewed by AmandaAug 2021
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"There is one thing that we felt could be improved on."
When you drive into the site there is a large sign that states 10-11 Lake View with arrows, but they seem to send you in the wrong direction. When we eventually found where no 11 was there was the tiniest sign on the sleeper in the front garden and foot level so difficult to see! In you details you could advise that it is the first property on the right just down the hill! However apart from that the lodge was superb, even down to supplying robes for the hot hub (which we made great use of). The kitchen could use a few more essentials such as a grater and scales for those of us who weigh our food! All that said we very much enjoyed our stay.
Reviewed by CarolineJul 2021
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"Very peaceful location and comfortable lodge."
Hot tub fantastic.
Reviewed by SerenaJun 2021
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"Beautifully presented, clean, wonderful position, fantastic hot tub and bigger than it looks in the picture."
Also very private. Delightful, relaxing stay.
Reviewed by LouiseMay 2021