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"Pentreath was a lovely house in a great position."
It was spotlessly clean. The house was well equipped with everything you need. The only issue we had was that the downstairs radiators didnt come on the first evening. Would definitely recommend and stay again.
Reviewed by Janet4.7★Feb 2024
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"Great stay here, perfect for families!"
Reviewed by Laura5.0★Nov 2023
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"Our second visit, excellent value for money, great location!"
Reviewed by Gary4.7★Nov 2023
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"We had a wonderful week at Pentreath - simply walking to the beach with our dog, getting the late train back from St Ives, etc."
We had read the previous reviews and saw a couple about cleanliness and some of the furnishings. But for our stay anything that needed actioning had been done. The decor is lovely, the kitchen has everything you would need to cook a big meal, outside there's room and a house to rinse wetsuits. Would stay again.
Reviewed by Huw5.0★Oct 2023
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"Food in cupboard from previous visitor
Mini cheddars between baking trays
Cobwebs in kitchen
Dirty toilet main bathroom
Rusty towel rail
Bit tired looking
Similar review drom someone else on dykes site so not isolated
Sent photos - we didnt do anything apart from clean toilet - didnt remove cobwebs or food from cupboard."
Reported tuesday of stay but aparrantly because we didnt want to waste holiday time waiting in - we thought other things apart from toilet - (which we did ) - would be done on changeover - the owner cant be approached for good will gesture !
Poor customer service and disappointed with response we received by email.
Thank you for your feedback. We are saddened to hear that you didn't find the property up to our usual standard, please accept our apologies, this has been passed on to the housekeeper of the property to ensure it does not happy again. We are pleased that you were offered us to rectify however unfortunately declined us the opportunity to do so.
Thank you again and We hope to get the opportunity to welcome you back in the future.
Kind Regards,
The Carbis Bay Holidays Team
Property Owner
Reviewed by Deborah2.2★Sep 2023
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"Have been using Sykes for a good couple of years now and have recommended them to many people."
Although the house was in a great location and was modern and well equipped, it seemed like it was a bit unloved the carpets had stains on and the bathroom cabinet and towel racks were rusted the toilet also smelt and was brown like it needed bleaching . The curtains in the front bedroom were hanging by threads to the rail so we left them shut rather than open and closing each day. The fridge wasn’t very good either and the food I bought with us for breakfast and lunches went in the bin by Tuesday along with the dogs food.
The cleaning wasn’t great down stairs either the kitchen floor had crumbs on it and the floors looked like they needed mopping ( I would have done this myself but there was no mop ). The down stairs toilet hadn’t been flushed either. All in all very disappointing after the beautiful property we stayed in last year we thought it would be of the same standard. I would be reluctant to book this property again.
Reviewed by Tracey2.5★Sep 2023
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"Very happy with our stay, house was in a great location and was ideal to use as a base for visiting other parts of west Cornwall, would be more than happy to stay there again."
Thank you for your comment, we are pleased to hear you were happy with your stay and we look forward to the opportunity to welcome you back again in the future. Kind regards, The Carbis Bay Holidays Team.
Property Owner
Reviewed by Anthony5.0★May 2023
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"A lovely stay in a wonderful house."
We will definitely be back!
Thank you so much for your lovely feedback! We are looking forward to welcome you back! With Kind Regards, The Carbis Bay Holidays Team
Property Owner
Reviewed by Sonia4.7★Apr 2023
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"This is our 3rd stay the property is clean, plenty of equipment and very comfortable."
We are pleased to hear you enjoyed another lovely stay at Pentreath and we look forward to the opportunity to welcome you back again in the future. Kind regards, The Carbis Bay Holidays Team.
Property Owner
Reviewed by Karen5.0★Mar 2023
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"We really enjoyed our stay, the only reason it lost marks was the problem with the heating and having to use some of my holiday waiting in for a plumber."
I hope it was successfully sorted as I will recommend the property and will return.
Thank you very much for your comments and we are pleased that you enjoyed your stay your stay at Pentreath. We can confirm that the problem with the heating has been resolved and we are very sorry that you were not advised that there was no need to wait in for the Plumber to attend. We look forward to welcoming you back again in the future. Kind regards, the Carbis Bay Holidays Team.
Property Owner
Reviewed by Gary4.1★Oct 2022
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"We had a lovely stay in Pentreath, it is really home from home and very comfortable."
The location is perfect and Carbis Bay is beautiful.
Thank you very much and we are so pleased to hear you had a lovely stay and we look forward to welcoming you back again. Best wishes the Carbis Bay Holidays Team
Property Owner
Reviewed by Tina5.0★Oct 2022
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"A comfortable house containing all the facilities that are essential for a self catering break."
It is a great base for walking to the various beautiful beaches nearby, and the picturesque coastal walks.
Thank you for your wonderful feedback. We are thrilled to hear that you loved your stay! Thank you so much again for your comments and we look forward to the opportunity to welcome you back in the future.
Kinds Regards,
The Carbis Bay Holidays Team
Property Owner
Reviewed by Alan5.0★Sep 2022
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"What a great place."
....spacious, clean and so close to the beach. It also has the best stocked kitchen in town. Would definitely stay again and would recommend this property and the area.
Thank you so much for your wonderful feedback! We are very pleased to hear you enjoyed your time at Pentreath and Carbis Bay and hope to welcome you back soon. Kind regards, The Carbis Bay Holidays Team
Property Owner
Reviewed by Lorraine5.0★Jul 2022
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"Great holiday in Carbis Bay, property was clean and comfortable and provided a great base for days out visiting Cornwall."
Thank you so much for taking the time to leave us your feedback. We are very pleased you enjoyed your stay. We hope to welcome you back in the near future. Kind Regards, The Carbis Bay Holidays Team
Property Owner
Reviewed by Trevor5.0★Jun 2022
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"Great cottage with everything needed for a lovely week."
Dog treats and milk in fridge was well received on arrival.
Thank you for your feedback. We are pleased to hear you had everything needed for a lovely week. Best Regards The Carbis Bay Holidays Team.
Property Owner
Reviewed by Robert3.8★May 2022
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"We really enjoyed our stay here, the house is in a fantastic location, close to Carbis Bay beach, not far from a supermarket and some lovely restaurants."
It is clean and comfortable and has everything you need and more, games, buckets and spades etc. We have been recommending it to friends and family and can't wait to book again! Thank you
Thank you so much for your wonderful, positive feedback. We are thrilled to hear that you enjoyed your stay and love the property just as much as we do!
We hope to welcome you back in the near future.
Kind Regards,
The Carbis Bay Holidays Team
Property Owner
Reviewed by Christine4.7★Apr 2022
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"This is the 2nd time we have stayed at Pentreath and love the cottage."
It is in a great location for visiting family and sightseeing.
Thank you so much for your positive feedback. We are so pleased to hear that you had such a lovely stay! We hope to welcome you back in the near future.
Kind Regards,
The Carbis Bay Holidays Team
Property Owner
Reviewed by Karen5.0★Mar 2022
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"A lovely house in a quiet road."
We spent Xmas here,it was nice that a few Xmas decorations were put up. The accommodation is well laid out,kitchen is very well equipped, however just a couple of things there was an iron but no ironing board, requested the ZIP bed but it was not done, and nothing to put hot plates/baking trays on when come out of the oven… however this did not ruin our holiday and would definitely recommend.
Dear Mrs Luton,
Thank you for taking the time to submit your feedback.
The items you have raised as missing we will ask the housekeeper to look into this on changeover and approach the owner to replace if necessary.
We apologise for the zip-link bed not being made up as you requested.
Thank you again and we hope to welcome you back in the near future.
Kind Regards,
Owner Relations, Carbis Bay Holidays.
Property Owner
Reviewed by Hayley4.1★Dec 2021
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"Beautiful property, carbis bay holidays are excellent"
Reviewed by Steve5.0★Dec 2021
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"Would be good to provide t towels."
We were advised to bring oven gloves but not t towels. Fortunately I had packed one anyway. Otherwise great property. Comfy bed and well equipped kitchen. Had a lovely stay thank you.
Reviewed by Paula4.7★Oct 2021
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"The cottage was in a fabulous location, really clean and more than adequately equipped."
The weather was superb and we had a wonderful holiday in Carbis Bay.
Reviewed by Caroline5.0★Jul 2021
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""We spent Christmas 2019 at this lovely house with our dog Molly."
The accommodation was excellent and spacious. Very comfortable with everything you need. We would certainly recommend this house."
Avril MacLeod
ReviewJan 2020
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"A lovely stay in a very comfy home."
Loved the extra touches on arrival and treats for Domino the doggie. Weather slightly mixed but fine, enjoyed exploring the area.
TestimonialFeb 2019
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"Another lovely stay."
2nd visit to Tremenheere Sculpture Gardens in Penzance. A dog friendly garden, well worth a visit. Lovely food book a table outside if the dog comes too for lunch! La Casita is a lovely sea food restaurant and dog friendly. A short walk from the house. We will be back!
TestimonialJul 2018
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"This was our first time here and we simply loved it!"
Fabulous facilities and perfect location for the beach, both at Carbis Bay and our fantastic place St Ives. The only room for improvement would be a few more recycling bins as we got through a lot of bottles of wine! Looking forward to coming back next year! Thank you.
TestimonialJun 2018
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"We had a lovely stay at Pentreath and especially enjoyed the walk to Porthkidney beach."
Should we come back to Cornwall, we would like to stay here in ‘our’ house again!
TestimonialMay 2018
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"Its very warm and nice."
It’s the best place in whole world, even better than my normal home and that’s nice. Age 5
TestimonialApr 2018
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"Nice welcome from Lisa."
We had another lovely stay at Pentreath house very clean and comfy. Beds and linen lovely and cosy. We had lots of meals with our grandchildren who live in Penzance. Radford liked the garden as did we. See you next year!
TestimonialApr 2018
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"It has been a lovely house to stay in."
It had everything we needed! Also, due to the winder winds hanging on in there it was very cosy and warm to come home to. We have enjoyed Carbis Bay. We usually stay in St Ives itself, but we have enjoyed our walks in and walk back along the coastal path. Thank you for a lovely stay & adding to our fantastic family memories.
TestimonialMar 2018
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"Another lovely stay."
Thank you to Lisa for a lovely welcome upon arrival. Looking forward to returning in June.
Christine, John and little Flossie
TestimonialMar 2018
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"Loved the house, so comfy and well equipped."
Fabulous location. Looking for to returning next March.
Christine, John and little Flossie
TestimonialNov 2017
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""Both accommodation and services were 5*, Pentreath was a delightful house to stay in with everything we needed."
"
Michelle King
TestimonialSep 2016
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""We had a fantastic holiday and although we have been to Cornwall many times, the little extras Carbis Bay Holidays provided, made it a bit more special!"
It was a very long journey and to be welcomed with a cream tea was a lovely surprise. The house was amazing and very clean, and everything you could possibly need was provided. Our favourite walk was to pick up fish and chips at St Ives harbour, then walk through the back streets until we came to the little church perched on top of The Island. It’s such a breathtaking place to sit and have a picnic, we really didn’t want to leave. We loved the little shops in the High Street especially the one that sells the most amazing curry sauces and pickles. The shopkeepers were extremely friendly and urged us to think about coming back for the New Year. (Something we hadn’t considered before). This is the first time in many years that everyone in the family wanted to stay longer. The house had a lovely feel to it and is very well placed near the train station and for walking to the shops. We really can’t wait to come back and would definitely recommend ‘Carbis Bay Holidays’ and ‘Pentreath’."
N. Fettah
TestimonialAug 2015
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""Pentreath was superb holiday accommodation, excellent location, beautifully presented, well equipped and clean."
The house is probably one of the best holiday properties we have used over the years."
S. Ash-Edwards
TestimonialJul 2015
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""We thought Pentreath was a lovely modern house,it was very clean,and everything in it was to very high standards."
It was a bonus to have our own parking space as well,getting into St.Ives was easy on the train.Definitely worth a visit,would definitely return again."
S. Doyle
TestimonialJul 2015
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""I think we were the first guests at Pentreath and I have to compliment both yourselves and the owners for making this a great base for our Easter holiday."
The cleaning was exceptional and the property beautifully prepared for our arrival, all the furnishing has been carefully thought out by the owner and provides a lovely holiday feel. We entertained our grandchildren for some of the time so the games and toys for indoor and outdoor use were appreciated. It was a pleasure to return to the property after long days out exploring the area. We would strongly recommend Paradise Park, managing to amuse the kids for over 5 hours, the beach is of course just a short walk away from Pentreath so that provided daily free entertainment. We had a takeaway from Becks, had a lovely brunch at Godrevy Cafe with a refreshing walk on the beach afterwards, what stunning views to Godrevy Lighthouse. Another trip to recommend was to the Seal Sanctuary at Gweek, again this kept the kids amused for a long time - educational as well! All in all, it was great holiday and Pentreath suited us as an ideal base to look around the area, loved the rear garden, quite a sun trap great for a bbq."
A. Straw
TestimonialJul 2015
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