“Penlyn was a lovely property, full of character and ideally situated in the village.”
We very much enjoyed stopping there, however there were some niggles that we feel you need to be aware of: ...
We very much enjoyed stopping there, however there were some niggles that we feel you need to be aware of: 1) there was some confusion on whether there was a hot tub. We received an email to say one had been installed since we had booked our holiday (Your website also stated that a hot tub was available), however on contacting the property manager we found that not to be the case. When we reported this on arrival we expected better dialogue from yourselves and the property manager, but this was sadly lacking 2) the parking was very difficult due to the cars parked in the adjoining pub staff carpark. Moreover the tree next to the gates made it very difficult to manoeuvre our vehicle into the drive. On a slightly different topic we had guests one day and asked a member of staff from the Old Albion pub if it would be ok for our guest to park in the staff carpark in front of Penlyns back gates. They duly oblidged, however when our guest started to park their car the landlord stormed out out of the pub to tell us we couldn’t park there. I concede that it is quite clear on the signs that no guests of Penlyn should park infront of the gates, however he was very rude and aggressive, this was unwarranted. The relationship with the landlord and the parking arrangements need to be improved. 3) there was a distinct lack of a personal touch to the arrival in the property, we have stopped in a few cottages in the Devon & Cornwall area and at everyone we were provided with a welcome pack and some treats, at Penlyn there was 1 pint of milk and a pack of digestive biscuits. This was a little disappointing to say the least. 4) there wasn’t a tv signal on either the main tv or the master bedroom, fortunately the main one was a smart tv 5) the cutlery draw was sparsely equipped and what was in there was of poor quality. Ok this is a holiday let, but nevertheless it seemed to cheepen the look and feel of the top end kitchen in the property. 6) the showers didn’t drain very well and as a result the whole bathroom & shower rooms got rather wet, that said they were very well appointed with quality fittings which did give them the feeling of luxury. Moreover there was an abundance of towels, which was very useful. We did report his too yourselves and we were told someone would come out to look at it, but we can’t be certain that this took place 7) on arrival it seemed the property hadn’t been cleaned properly, things were left in bins and there was quite a bit of sand throughout Overall we would consider stopping at Penlyn again, but only if the parking situation was improved. It’s such a shame that a 3rd party has left such a negative impression on our visit. We were fortunate enough to have experienced excellent weather, which coupled with the proximity to the beach / coastal paths certainly compensated for this bad experience. However weather can’t be guaranteed and although it isn’t something you can control, we do feel that had the weather been different, we would have probably felt the need to go out in the car more often. This would have meant dealing with the pub landlord more and trying to avoid the obstructive tree.
This property is part of the Cornwall Holiday Cottages collection.
Over 35 carefully selected and perfectly located properties, helping you create your perfect holiday.
- Hot tub
- Off road parking
- Open fire
- Garden / Patio
- Cot available
- Highchair available
- Pub/shop < 1 mile
- Washing machine
- Broadband / WiFi
Penlyn is a Grade II listed four bedroom thatched house right in the centre of Crantock village.
The cottage is a family holiday home which was decorated by an interior designer who renovated the property to its high standard in a simple, contemporary style but in sympathy with its age and location.
Due to its central location, Penlyn will appeal to those who like to be within a close walking distance from Crantock village’s facilities, as well as being just a short drive from all of Cornwall’s sporting, leisure and other attractions.
Crantock beach is also just a five minute walk from the cottage, making it an excellent spot for surfers and beach lovers.
Furthermore, the two, fully enclosed garden provides a safe place to let your dogs run around without having to worry about them escaping.
Four bedrooms: 2 x king-size double, 2 x single. Bathroom with bath, shower over, basin and WC. Ground floor shower room with shower, basin and WC. Entrance hall with coat hanging. Kitchen. Dining room (seats 6). Sitting room with log burner.
- Electric central heating with log burner
- Range cooker with electric hob, fridge/freezer, dishwasher, washing machine, tumble dryer, TV with Freeview, WiFi
- Fuel, power and starter pack for log burner inc. in rent
- Bed linen and towels inc. in rent, please bring own beach towels
- Travel cot and highchair available
- Off road parking for 1 car
- Enclosed front garden with bench
- Rear garden with lawned area, patio, furniture and BBQ, hot tub
- Two well-behaved pets welcome
- Sorry, no smoking
- Shop, pub, beach 5 mins walk
- Note: Check in is 4pm
- Note: There is a charge of £40 per pet at this property
- Note: No hen/stag or similar
- Note: Use of the hot tub is available at an extra charge of £250 per booking, payable when booking the property.
Note: This property has a refundable Good Housekeeping bond of £50.
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About the location
Newquay 4.5 miles.
Crantock is a small Cornish village, just a short walk from the beach, close to the popular resort of Newquay. If you want to escape the crowds, yet still be close to the action, this is the place to be. There's stunning countryside all around and lots of pretty villages to explore; however, it is the coast that dominates. Enjoy superb walks along the coastal path over dramatic cliff-tops, or magnificent surfing on beaches stretching from Watergate Bay in the North to Fistral beach in the centre of Newquay and on down the coast. There are a number of golf courses in the area, as well as National Trust properties, traditional pubs and outstanding restaurants. Newquay itself is a visitor's paradise with a wide variety of shops, pubs and restaurants, plus attractions such as the Sea Life Centre, Newquay Zoo and nearby Dairyland and Eden Project.
Note: Use of the hot tub is available at an extra charge of £250 per booking, payable when booking the property.