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"100% recommend, clean and tidy for our arrival, very modern and so cosy."
The hot tub was amazing and the area is perfect if you are wanting to explore other places. The reception staff are very welcoming and helpful. Will definitely be returning.
I am absolutely delighted to read your wonderful feedback Darcy and hear that you had such a lovely time staying at 11 Meadow Retreat. Thank you so much for leaving us your thoughts and also for recommending our beautiful resort! Hurry back!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Darcy4.7★Aug 2024
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"Everything was top notch!"
We was really happy with our experience at 11 meadow retreat. Everything was super clean and tidy. My girlfriend absolutely loved it and vows to stay here now every time we come down to Cornwall. She can be fussy at times with accommodation but she did not have one bad word to say about your property.
I only have one tiny little niggle and some may think it’s silly but I want to mention it to you only for you to be able to improve all you can. That being the pressure of the shower wasn’t the strongest. Although, I understand there is a lot that goes into water pressure and it may not be your fault if you don’t have the best provider or your area suffers from poor pressure. However, this didn’t affect my stay what so ever, it was just one tiny little thing.
We look forward to staying with yourselves again!
Thank you so much for your incredible feedback Jamie, I am so pleased to hear that Southern Halt will become your home-from-home! With regards to the water pressure, unfortunately, this is not something we have been able to resolve, although our maintenance manager is still looking at various possibilities. We can't wait to see you again in the future!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Jamie5.0★Aug 2024
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"Just perfect we will be back soon"
I am so happy to hear that you loved your stay Steve! Please do hurry back!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Steve5.0★Aug 2024
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"The mainstance was non existent when we needed them Stayed got a few hours in ..."
The mainstance was non existent when we needed them Stayed got a few hours in darkness with no light / electric what so ever therefore no hot tub
When we tryed to call there was seccuritu man only we could speak too whom did not come to our aids
Thank you for your feedback Paul, we appreciate your time. I'm sorry once again for the frustrations caused by your lack of electricity, we really hope despite this isolated situation you will come back and stay with us again in the future.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Paul3.4★Jun 2024
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"It was our first holiday in a lodge and we weren’t disappointed."
The location was perfect for the peace and quiet which we wanted. The layout and cleanliness of the lodge was exceptional. Everything was provided and ready to use prior to our arrival. We have already recommended this location to others in our family and friends circle. We will be looking at returning next year.
There is one minor point but may be an owners issue, but there was no shade for us to sit in as at one point it became really hot and my wife had to retreat from the hot-tub and seek refuge back in the lodge. Perhaps a pull out awning or umbrella on the decking near the hot-tub would help.
I am so happy after reading your lovely feedback David, thank you so much for letting us know how much you enjoyed your stay at 11 Meadow Retreat and also for recommending us to your friends and family! We are now able to provide parasols on request, so hopefully if you return, which I hope you do, you will be able to enjoy your hot tub without discomfort.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by David5.0★Jun 2024
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"It was perfect."
Everything in the lodge was well presented and well stocked. We relaxed as soon as we entered the property and looked forward to returning after a long day out and about. The whole complex was beautifully laid out and well maintained.
Thank you for your wonderful feedback Neil, I am so happy to hear how much you loved your lodge and the beautiful setting in which it is situated. Hopefully, we will be able to welcome you back to stay again in the very near future.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Neil5.0★Jun 2024
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"We stayed here for a week and the whole experience at this site was brilliant."
The lodge was clean and tidy for our arrival. Wifi is pretty good for a secluded area and the heating/hot water comes through very quickly
Hot tubs are cleaned at topped up daily which is a nice touch.
I am so happy to hear that you had an amazing stay with us at 11 Meadow Retreat, Liam. Hurry back!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Liam5.0★Mar 2024
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"I have stayed at this accommodation three times before and we have never had any problems before but at our recent stay last week I contacted Charter Oak Reception and left them a voicemail message to contact me (reception is not open on a Sunday) as we had some ‘loud banging’ from the lodge which kept us awake on Saturday night."
I awaited a phone call first thing on the Monday re: the problem but received a courtesy phone call and email in the afternoon instead to ask how our stay was going. I replied to their email explaining what had happened but I got no response. We ended up resolving it our selves and they did not check up on us. Quite disappointing.
I am so very sorry that you feel disappointed after your stay with us at 11 Meadow Retreat, Andrea and that you had issues with a noisy unfastened gate. I hope despite this issue you were still able to enjoy your holiday and that the lodge was everything you hoped it would be. I know that the Guest Services Administrator at Southern Halt did try to contact you, but was unfortunately unable to and that you did manage to rectify the issue yourselves, which we are grateful for. I sincerely hope that you will come back to stay with us for a fifth time in the future, as we really do value our returning guests.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Andrea4.4★Feb 2024
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"Absolutely loved staying here, have and will continue to recommend to friends and family it was the perfect getaway for my partner and mysel, the property had everything we could have wanted in."
We would be more than happy to come again.
It was really lovely to read your thoughts after your stay at 11 Meadow Retreat. I am delighted that you had a fantastic time and would love to say a big thank you for your recommendations! Hurry back!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Clair5.0★Nov 2023
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"Very nice
Shelf in shower would be helpful
More toilet roll
More dishwasher tablets
Instructions for hot tub
Temperature of water was too high for us
Didn't find washing machine till last day lol !"
All in all though was a lovely chalet would recommend !!
We really appreciate you leaving us your thoughts John, it is always so helpful to get feedback. Unfortunately, as the lodges are self-catering, we only supply an emergency amount of toilet rolls and dishwasher tablets, to keep you going for the first night, so apologies if you were not aware of this. We have now received instruction signs for all our hot tubs, which we are in the process of fitting, so thank you for your comment. I am really happy that despite these issues you still enjoyed your stay with us and hopefully you will be back to stay again soon.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by John4.7★Oct 2023
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"We had a fabulous week, loved the lodge, had everything we needed."
Great shower, bed and lovely big TV We particularly loved the outdoor hot tub (probably one of the reasons why I chose the lodge) after a day walking or cycling it was a real treat to take a dip in the hot tub. Also we were extremely impressed that the hot tub was checked everyday. The Southern Halt site seems extremely well organised and would definitely return, in fact we will probably book number 11 Meadow Retreat again, we loved the large outdoor space/ decking and although you can see the other lodges you feel very private because of all the bushes and trees. Five star accommodation
Thank you for your amazing feedback Hayley, we are so grateful to you for leaving your thoughts for us! I am absolutely delighted to hear how much you loved your stay at 11 Meadow Retreat and that you hope to return to visit us again in the future. Hurry back!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Hayley5.0★Sep 2023
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"This was our first time at these lodges but we'll definitely be back."
The lodge was very well equipped with good quality utensils and we even had a nice welcome pack with tea/coffee and milk. The location is great for visiting different beaches as it's quite close to the A38 but you wouldn't know as it was really quiet and peaceful. The only negative if I'm forced was they could do with some sort of fan as it got really hot inside despite opening the windows and skylights. We'll definitely visit again.
I am so happy to hear how you enjoyed your first visit to Southern Halt and that you loved 11 Meadow Retreat! Thank you for your suggestion of a fan for the lodge in the very hot weather; we do have fans available on request from the reception, so I am so sorry you were not aware of this. We can't wait to welcome you back for a second visit in the future!
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Steve4.4★Sep 2023
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"Everything we needed was in the lodge ."
Hot tub was amazing . The site was very peaceful which is what we needed . The little box of goodies was unexpected and the pint of milk in the fridge was very thoughtful. Nice little touch in the bathroom was 2 robes.
Thank you so much for your amazing feedback Jason, I am so happy to hear that you loved your stay at 11 Meadow Retreat and enjoyed the hot tub! We look forward to welcoming you back to see us again very soon,
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Jason4.7★Aug 2023
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"Booked for our 25th Wedding Anniversary hot tub was perfect for a relaxing weekend and everything was spotlessly clean."
Made extra special as we were left a bottle of Prosecco on arrival we will definitely be going back and highly recommend if your thinking of booking.
I am delighted you enjoyed your Anniversary break with us at 11 Meadow Retreat, Angela. It was lovely that you chose to come to us to celebrate your special occasion!
I look forward to welcoming you back to stay with us again in the very near future.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Angela5.0★Apr 2023
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"Absolutely fabulous"
Thank you for your lovely feedback Hayley. I am delighted you had a wonderful stay at 11 Meadow Retreat and hope you will be back to see us again very soon.
Sally, Guest Services, Charteroak
Property Owner
Reviewed by Hayley5.0★Apr 2023
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"What a wonderful cabin."
When I arrived it was absolutely pristine. I did spend some days in the cabin and watched a film on the fantastic TV. The hot tub was lovely and so relaxing, I spent a couple of evenings in there and saw a few shooting stars. The facilities in the cabin were excellent. I look forward to returning. If you're thinking about booking this cabin just book, you won't be disappointed. Thankyou for a wonderful holiday.
EmilyOct 2022
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"Lovely contemporary lodge very clean hot tub was fabulous"
LindisOct 2022
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"No washing machine in the facility, which I do not feel is good for £300 per night stay!"
Check out at 10am, understandably during Covid 19, but that has now passed. Having to strip beds also is not really what I want to do on holiday, Covid 19 is here to live with... not really acceptable. It was OK stay, not worth £300 per night! Hot tub no matter what, was far too hot to sit in, made you feel dizzy!
DaineAug 2022
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"Lovely property."
Thank you.
JulieJun 2022
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"Absolute perfection!"
Number 11 Meadow Retreat far exceeded our expectations. From the moment we arrived to the moment we left we loved every minute of our stay. Would not hesitate to recommend this lodge to anyone, just wished we lived just a wee bit closer! Would love to return for another wonderfully situated holiday. Thanks to all concerned.
NigelMay 2022
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"We had a really wonderful stay in this lovely lodge where you couldn’t fail to relax."
It was so comfortable and immaculate. The hot tub and spa bath was an added bonus. There were numerous places to visit within easy travelling distance. The only small drawback was there wasn’t really anywhere that you could walk to for an evening meal, we tried the village pub but although very friendly staff , it didn’t meet our expectations for food and was rather tired looking.
SusanMay 2022
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