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"Excellent location and more space than we expected."
A couple of facilities are a little tired but we still plan to return next year.
Thank you for taking the time to share your feedback with us. We are very happy to hear that you enjoyed your stay at the property and its surroundings. We are sorry that you found some of the facilities to be tired and will raise your comment to our property quality assessor. We will look forward to welcoming you back in the future - John Bray Cornish Holidays on behalf of the owner. Property Owner
Reviewed by KevinOct 2023
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"Perfect, looking at booking again next year"
Thank you for taking the time to share your feedback with us. We are very pleased to hear that you enjoyed your stay at the property and look forward to hopefully welcoming you back next year - John Bray Cornish Holidays on behalf of the owner. Property Owner
Reviewed by StephenSep 2023
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"Stradav is in a great location, is spacious and has many facilities."
I would just comment that it is looking a little tired internally and the drive is a nightmare.
Thank you for taking the time to share your feedback with us. We are happy that you enjoyed the property's surroundings and facilities, but are sorry to hear that you found the inside to be tired. Your comment will be raised to our property quality assessor - John Bray Cornish Holidays on behalf of the owner. Property Owner
Reviewed by DavidSep 2023
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"This house was perfect for us."
Some of the listings do not do it justice. Yes the furnishings are tired but the space is huge, the kitchen brilliantly well equipped and the view magnificent. Location wise 5 mins and you're in the sea.
Thank you for your feedback. We are pleased you enjoyed the property so much, especially its location. We do hope that we get the opportunity to welcome you back to Cornwall in the future. John Bray Cornish Holidays on behalf of the owner. Property Owner
Reviewed by WendyAug 2023
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"The property is a fantastic size, great location, and well stocked for self catering."
It is tired, that’s okay for a beach rental, what is not acceptable is a dirty property and mould on walls. We had to call when we arrived due to the poor cleanliness, filthy behind loos, dirty carpets and skirting, mould on walls. I also took pictures and sent them to John Bray. One room smelt so bad we couldn’t actually use it, it smelt of cabbage and despite us also cleaning I wasn’t going to let children stay in the room. John Bray still haven’t apologised, simply thanked us for the feedback! This is the 4th and last time I will book through John Bray. There is a minimum acceptable standard when hiring a holiday home, clean and hygienic. This is not the first time John Bray have been given this feedback.
Thank you for taking the time to feedback on your stay. We're very sorry that you had to experience these issues during your visit but thank you for your patience and understanding whilst we tried to sort them out for you. We attended to fix the loo as we felt that was the issue with the odd smell but we apologise this was not the case. All your other comments have been passed on to the team here at John Bray Cornish Holidays. We hope we get the chance to welcome you back to north Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner
Reviewed by HollyAug 2023
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"We had a wonderful holiday and the house is in a beautiful location, it offers a great space and wonderful views."
The kitchen was well equipped which was much appreciated and my boys loved the outdoor cold shower after surfing! There were a few downsides, but nothing that would stop us from visiting again. The general cleanliness of the property wasn’t great, with particular note to the internal windows, they could really do with a clean. The top bedrooms had an unusual smell, wondered if they were a little damp? Weather was pretty wet during our stay. Also the hot water tank didn’t give enough water for us all to shower but the immersion was always on so we just staggered the showers :)
Thank you for your feedback. We are sorry for the inconvenience caused by these issues. Your comments have been passed on to the team here at John Bray Cornish Holidays. We are glad that you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. - John Bray Cornish Holidays on behalf of the owner. Property Owner
Reviewed by MelissaAug 2023
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"The property has a lovely deck area with great views and great location for the beach."
The house is basic but has everything you need, although the water tank doesn’t have enough hot water for the number of people at the property. The utility room was full of clutter and made it difficult to use the washing machine/dryer.
The biggest disappointment was the furniture on the deck, it was absolutely filthy, we had to scrub the table twice to get it clean and we had to clean all the chairs, there were also cigarette butts left all over the deck which was horrible.
Thank you for your feedback. We are so sorry for the inconvenience caused by these issues. Your comments have been passed on to the team here at John Bray Cornish Holidays to inspect as to why the outside was not checked or inspected before you arrived. We hope you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future! - John Bray Cornish Holidays on behalf of the owner. Property Owner
Reviewed by AmeliaJun 2023
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"We have stayed at Stradav more than once and it works very well for our extended family holiday, with the large all in one room working especially well."
This year there were spectacular views over the beach and to Pentire Head as Storm Noa raged.
Small point that could be fixed, the toilet flush in the bathroom on the landing sticks very easily (without people noticing so likely to be wasting water).
Thank you for taking the time to share your feedback with us. We are very pleased to hear that you enjoyed your stay at the property once more and that the space suits your needs well. Thank you for informing us of this, your comments will be raised to our maintenance team. We look forward to hopefully welcoming you back in the future - John Bray Cornish Holidays on behalf of the owner. Property Owner
Reviewed by BarbaraApr 2023
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"The property is getting quite tired and needs some TLC."
Some relatively minor improvements would make a big impact.
It is in a great location and still feels comfortable and homely.
Many thanks for taking the time to feedback the Property Stradav. We are currently in the process of looking at all the properties with our new Quality Accessors. The quality accessors are going to be looking at any work that will need doing to improve the properties. We look forward to inviting you back to North Cornwall very soon. John Bray on behalf of the owners. Property Owner
Reviewed by GeoffOct 2022
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"Not happy with he way my lost jacket was dealt with"
Thank you for taking your time to leave your feedback. We are sorry to hear you had problems with lost property. We have a new system in place to make sure our lost property is handled in a more efficient way. We hope to invite you back to North Cornwall again soon. John Bray on behalf of the owner. Property Owner
Reviewed by JonathanOct 2022
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"Stradav is so well positioned for the beach, SPAR, easy access to all our favourite walks and has a good view towards Pentire Point."
We had a lovely stay in April (slightly too cold to really take advantage of the lovely balcony). It is a lived in holiday home but has everything you need. The water tank is not big so you have to spread out showers to get enough hot water.
We would be more than happy to stay here again!
Thank you for taking the time to feedback on your stay. It's great to hear that you had such a lovely stay. Property Owner
Reviewed by KatherineApr 2022
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"We have returned from another fabulous week ."
. we had some issues with the hot water and this was addressed when we contacted the agent, though not entirely rectified. The boiler is not adequate for the needs of the house to allow everyone hot showers and the odd bath but hopefully this is being addressed. some new non stick saucepans/frying pan would make all the difference... hope this is useful feedback? Otherwise such a comfortable and lovely house.
We have been reviewing all of our feedback for the past few seasons, we just wanted to say a massive thank you for taking the time to feedback on your stay. Your comments were noted by us here at John Bray Cornish Holidays and were raised to rectify. We hope you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. John Bray on behalf of the owner. Property Owner
Reviewed by SarahAug 2021
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"Great location and space for teenagers."
Decor and facilities a bit tired-I flagged up a lot of maintenance issues and I think the cleaner was overwhelmed by the size of the property. She hadn’t started it until the afternoon and was still cleaning at 4.30pm. I had to defrost the freezer and clean filters on the dryer and dishwasher. A lot of hair still on the floors. Hot water issues, falling off curtain pole, light bulbs need changing, broken cold water tap. Very friendly maintenance Is it at the door
We have been reviewing all of our feedback for the past few seasons, we just wanted to say a massive thank you for taking the time to feedback on your stay. Your comments were noted by us here at John Bray Cornish Holidays. We are glad to hear you enjoyed your visit and would love to welcome you back to North Cornwall in the future. John Bray on behalf of the owner. Property Owner
Reviewed by SarahAug 2021
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"Yes we had a fab time the weather was very kind to us."
The house was fabulous it has everything you need. We ate in both the Oyster catcher and the crackling crab both were good value for money.
Mr. Leslie JordanJun 2018
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