“Cottage was lovely and very well equipped with excellent games room for the children but by the end of our week some walls in main bedroom were bladk with mould.”
***Owners Response*** Thank you for taking the time to complete your feedback following your recent at Saffron Cottage. We've spoken with the owner who assures us that this is the first instance that they have been made aware of this issue. The internal bathroom requires the extractor fan to be on when using the shower, the only explanation we can think of was that the extractor fan was not used during your stay causing moisture to build up during the week. We have now placed a sign asking guests to ensure the fan is used at all times when occupying the bathroom. We are pleased to hear that despite the point raised you enjoyed your stay at Saffron Cottage.
- Mr Roberts, October 2018
Thank you for taking the time to complete your feedback following your recent at Saffron Cottage. We've spoken with the owner who assures us that this is the first instance that they have been made aware of this issue. The internal bathroom requires the extractor fan to be on when using the shower, the only explanation we can think of was that the extractor fan was not used during your stay causing moisture to build up during the week. We have now placed a sign asking guests to ensure the fan is used at all times when occupying the bathroom. We are pleased to hear that despite the point raised you enjoyed your stay at Saffron Cottage.
Sykes owner relations