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Valley Lodge 11

Callington, Cornwall (Ref. 1067098)

4.6

Very good

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  • Sleeps 6

  • Bedrooms 3

  • Bathrooms 2

  • Pets Yes

  • Show on map

Features

  • Hot tub
  • Swimming pool
  • Off road parking
  • Ground floor bedroom
  • Garden / Patio
  • Cot available
  • Highchair available
  • Pub/shop < 1 mile
  • Washing machine
  • Dishwasher
  • Broadband / WiFi

Reviews & Ratings

Accuracy of the listing
Cleanliness
Comfort
Facilities

14 Customer Reviews

  • "Valley Lodge 11 was a lovely place to stay in a well situated holiday village."

    Ours was a party of 5 (4 teenagers and one in his 50's). The levels of comfort were good, the balcony was a tranquil place to sit and watch the world go by, the kitchen was well-stocked and lacked nothing, and the lodge was warm during inclement conditions with the hot tub was the star of the show! The one minor complaint was the WiFi. It struggled to reach 1Mb at times, which was difficult when you have teenagers who live online. The owner kindly raised a complaint with EE, but nothing much was done. If reliable WiFi is important, it's worth checking with the owner if it's been fixed before you book. Worth noting the site itself is undergoing renovation in some areas. But it didn't interfere with our holiday, and we'd definitely return. Special mention to the staff in the on-site shop & pub, especially Teri, who were welcoming and friendly, and (Teri again) provided us with fantastic coffees and cheerful conversation every morning. Overall, highly recommended and a very happy stay.

    Thank you so much for your feedback, we are sorry that you experienced issues with the wifi during your stay. The owner did contact EE, who confirmed they were experiencing issues with their lines, as you can appreciate this was out of the owners hands. We are pleased you enjoyed your visit despite this hiccup. Property Owner

    Reviewed by JasonApr 2022

  • "The code we were given to get access to the cabin was the wrong code - we had to phone Sykes to confirm and they gave us a different code."

    The dishwasher was full of clean dishes when we arrived however we were expected to empty it out before we left. The hosepipe outside did not work. Everything else was great.

    Reviewed by NeilMar 2022

  • "Valley Lodge 11 was very comfortable, clean and well equipped."

    We had a lively time. I had taken some Christmas decorations so it was a lovely surprise and nice touch that the lodge was already decorated with a tree and lights. The welcome pack was also so nice and well appreciated by our young adults. We used the gym, games room and pool a few times and the hot tub was used twice a day - what a treat. Thanks, we will definitely recommend this place to our family and friends.

    Reviewed by SamDec 2021

  • "We have just returned from a wonderful holiday at Valley Lodge 11."

    I cannot speak highly enough about this property, and this site. Firstly the lodge - we have never stayed in such a clean, quirky, well equipped holiday home. Quite literally this is a home from home with everything you could possibly need including a dishwasher and a washing machine (and we even discovered on our last day, a slow cooker in the cupboard). The stair gates at the top and bottom of the stairs were really useful in containing our little dog whilst we were in and out with luggage etc and allowed us to keep her out of the bedrooms. The lodge is extremely comfortable, stylish and beautifully decorated. The three bedrooms are spacious and well furnished. The hot tub is a dream. All information you could possibly want is available in the information pack provided. The owners have really gone the extra mile and thought of everything to ensure a safe, well informed and happy stay. Now the site - very hilly - but you feel right in the middle of nature. The on site bar and restaurant is great - with lovely food. The on site swimming pool and small gym are a real advantage - we made use of the pool every day. The changing facilities are not the best but it didn't stop us having a great time - with the lodges so close, we simply walked back up in our towels and showered at home. The on site staff were fantastic. They could not do enough for us and were really friendly and welcoming. Overall a brilliant holiday - we will definitely be back - and would not hesitate in recommending this lodge. I should add I am quite a fussy holiday maker and have rarely been this enthusiastic! Thank you very much for a lovely time.

    Reviewed by PatriciaOct 2021

  • "Lodge is a bit tired and could do with a good clean."

    Slight smell of damp in wardrobes and bedroom next to front door. Having access to heating controls would be an advantage for those who aren't tech minded downloading app and registering just to change temperature is a pain. Apart from that lodge is well located onsite to offer a peaceful stay, would stay again.

    Reviewed by AnthonyOct 2021

  • "Location was great to travel out to - lodge was lovely very homely with great facilities added bonus of the hot tub"

    Reviewed by ColinOct 2021

  • "Nice holiday had :) I'm happy with what I paid for the holiday but I wouldn't of liked to pay more ."

    It was a bit odd the wifi and t.v went off when using one of the showers but this was noted . A couple of things I would say as being a lodge there was a bit of dampness in the air. Also the floorboards and house is very creakey so rather loud . I don't have any dogs so the strong smell of dog in the lodge wasent great . Especially when ypu sit on the sofa it really smelt . Better than most places I've stayed but I expected that . Hot tub was lovely at night ! Thanks

    Thank you for your feedback. As you mention, when the en-suite shower is used the plug sockets in the bedroom and sitting room turn off. This is meant to happen as a safety precaution. We ae surprised to hear of issues of damp and smells of dog. The furniture is brand new and a damp survey has been carried out. The property is fully heated and ventilated so shouldn't smell. This will be followed up. Property Owner

    Reviewed by LisaSep 2021

  • "An excellent property."

    Really enjoyed our holiday very peaceful setting. Clean and tidy property.

    Reviewed by SharonAug 2021

  • "The Accommodation was excellent, very clean and comfortable, which far exceeded what we found at Hope Cove last year (we were very disappointed there)."

    The Honeycombe site was also very attractive with pleasant staff and we were very much at our ease. One suggestion, however, a stair rail is needed for safety on one side of the steps leading up to the Chalet. My wife, who uses a walking stick, tottered from the top step and rolled down the bank. Fortunately she was not hurt but shaken. A safety rail is definitely needed. This was no distraction from our enjoyment though.

    Thank you for your feedback. We are glad to hear that your wife's tumble did not detract from your stay. I wish to assure you that the issue with the lack of handrail is being chased with the holiday park, however in the meantime, there is an alternative way to access the property round the back that doesn't have steps. Property Owner

    Reviewed by PeterAug 2021

  • "We could only use 1 shower as if we used both the electricity went off ."

    And hot tub was not clean and then didn’t heat up

    Thank you for your feedback. Regarding the two areas of concern, the electric shower and the hot tub. When you use the electric shower in the property, you lose power to the sockets upstairs, this is supposed to happen as it's on a switching system that prevents overload, this is clearly outlined in the guest information file together with the telephone number for housekeeping, who will attend if required. Once the power to the shower is turned off the supply returns to normal. The hot tub does have some staining around the top near the waterline, this is caused by the reaction of the chemicals with the minerals in the water, it is not dirt, and again this is fully covered in the guest information in the lodge. We are unable to comment on the hot tub not heating up but can confirm that the water was still warm when it was emptied on Saturday morning. There are numerous reasons for the water not being up to temperature, the two most common are that the lid has been left open, or the tub has been switched off, again this issue could have been easily rectified with a call to housekeeping. Property Owner

    Reviewed by RuthJul 2021

  • "The cottage was very clean, comfortable and very well."

    Presented. Kitchen was very modern and well equipped. Hot tub was great.I would stay again. Ivwolld

    Thank you for taking the time to review our lodge, we are so pleased that you enjoyed your stay and hope that you will visit us again. Property Owner

    Reviewed by QuentinJul 2021

  • "There were numerous issues with our holiday."

    Firstly the TV reception was so poor that most of the popular channels were missing. Secondly the Wifi is provided via an EE box which is using a SIM card...for most of the stay this was mainly unusable due to the very slow speed. More importantly, whilst we had a fair bit of poor weather we had hoped to enjoy the indoor pool and the games room on site. The pool time had to be booked and availability was poor and available in 1 hour sessions. The games room was closed completely. Covid is not a reasonable excuse to restrict such key facilities from families. Other resorts and establishments are able to maintain full access to swimming facilities, games rooms and other activities. It all just felt somewhat lazy in my opinion.

    Thank you for your feedback which is much appreciated. You are quite correct the WIFI is supplied via EE on a sim card, we only have mobile options as BT does not cover the site/lodges. I have contacted EE this morning with regards to speed and they have assured me that it is operating at the level it should. TV reception- this can be a little variable due to the position of the lodge and being surrounded by trees, I will make inquiries to see if there is a better option available and so alleviate this issue. Sadly the facilities are still having to be operated in line with government guidelines for the safety of all guests and staff members. Property Owner

    Reviewed by DarrenJun 2021

  • "Balcony is a suntrap from 3pm."

    Some nice walks nearby.

    Reviewed by JimJun 2021

  • "There is a couple of recommendations I would put forward."

    1. Absorbent runner mat in the hall to help with wet dogs feet. 2. Hooks to hang towels round hot tub. 3. I have 2 dogs, 1 being Malamute, and the other one is a husky. What I always find is that the vacum cleaners supplied in the properties are not very good at sucking up the hair. I think it is something the owners need to think of.

    Thank you for taking the time to leave feedback online and in the visitors book. Pleased to hear you had an enjoyable stay and found the property to be of a high standard. The Owner has taken note of your suggestions. Property Owner

    Reviewed by HilaryMay 2021

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This property is part of the Cornish Cottage Holidays collection.
Over 500 carefully selected and perfectly located Cornwall and Devon properties, helping you create your perfect holiday.

Summary

  • Reverse-level accommodation
  • Three bedrooms: 1 x ground-floor double with Jack-and Jill en-suite bath, shower over, basin and WC, 2 x ground-floor twins, one with 2 3ft twins that can be zipped link, the other with 2 2ft 3inch twins that can be zipped link on request
  • Ground-floor shower room with walk-in shower, basin and WC
  • First-floor open-plan living space with a kitchen, dining area and sitting area
  • Electric central heating
  • Electric oven and ceramic hob, microwave, slow cooker, fridge, freezer, washing machine, dishwasher, music system, TV with NOW TV, WiFi (mobile EE), a selection of books, games, and DVDs
  • Fuel and power inc. in rent
  • Bed linen and towels inc. in rent
  • Travel cot, highchair, and stairgate available on request
  • Off-road parking for one car
  • Private balcony
  • Patio with hot tub and outdoor furniture
  • Shared use of on-site facilities
  • Two well-behaved medium size dogs welcome
  • Sorry, no smoking allowed
  • On-site shop and pub
  • Note: This property has a private water supply which is tested regularly
  • Note: Seasonal opening times may apply to all facilities
  • Note: Outdoor pool is open from mid-May – mid-September (weather dependent)

The property

Valley Lodge 11 is a well-appointed property situated within the countryside setting of the Tamar Valley and within striking distance of the bustling town of Callington.

This ideally placed accommodation enjoys a tranquil setting but is within close reach to the famous Cornish coastline and the majestic Dartmoor National Park, ensuring something to suit a family of all ages and tastes.

The interior enjoys a refreshing colour palette, plush furnishings and outstanding features to ensure a relaxing break at any time of the year.

The ground floor houses three well-presented bedrooms, comprising a double bedroom and two twin bedrooms, designed to ensure a flexible sleeping arrangement.

Spend your wind down time within the open-plan living room, where the large patio door filters the room with natural light and a cool summer breeze.

The kitchen comes with everything you could possibly need to cater for yourselves during a week-long break, in addition to a washing machine for convenience.

Choose to tuck into your home-cooked meals within the dining area or venture to the balcony area to enjoy a spot of alfresco dining to soak up the woodland surroundings.

After dinner, sink into the sofa and tune into the TV before dipping into the bubbling hot tub to truly unwind after an action-packed day.

Alternatively, make the most of the superb on-site facilities, including a swimming pool, a gym, a friendly bar and takeaway service.

The market town of Callington offers a further selection of amenities, as well as opportunities for picking up the famous Ginsters Cornish pasties.

To keep you busy whilst staying here, spend some time exploring the Tamar Valley, where you will find a magnitude of walks amid the natural wonders, as well as friendly donkeys, pigs and goats, or spend some time at the National Trust owned Cotehele for a taste of history.

Swing through the treetops at Tree Surfers Tavistock, or uncover the breath-taking cascading waters of Lydford Gorge.

Spot colourful fish at the National Marine Aquarium or hop in the car and head for Bodelva to see the Eden Project.

Stop off in the town of Saltash to see the luscious greenery of Churchtown Farm Nature Reserve and Sand Acre Bay, or delight in a scenic walk along Warleigh Point Nature Reserve and admire views of the River Tamar.

Valley Lodge 11 is an outstanding base for exploring this part of Cornwall with your loved ones.

Note: This property has a Good Housekeeping bond of £250.

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About the location

CALLINGTON

Tavistock 9 miles; Launceston 11.5 miles, Plymouth 14.6 miles.

Callington is a Cornish market town, rich in mining heritage and overlooked by Kit Hill, the highest point in the area, donated to the people of Cornwall by Prince Charles to celebrate the birth of Prince William. From the top of Kit Hill there are fabulous views across south-east Cornwall as far as Plymouth Sound. Callington is set in the heart of the Tamar Valley, an Area of Outstanding Natural Beauty, and offers a good selection of shops, inns and cafes, as well as being the home of Ginsters Cornish pasties. A few miles away, the quaint village of Calstock clings to the steep banks of the river Tamar and is dominated by the splendid Calstock Railway Viaduct, a giant 11-arched stone construction supporting one of Britain’s most picturesque branch lines running through the Tamar Valley. Other interesting places along the river are Cotehele, a beautiful historic house and gardens owned by the National Trust with a small quay and inn, and Morwhellam Quay, a theme park that staged a living history production for the BBC and where visitors can explore the rich mining heritage and watch blacksmiths, potters and craftsmen at work. The pannier market town of Tavistock is only nine miles from Callington and is well worth a visit on your way to a day’s walk on Dartmoor. A splendid base to explore south Cornwall and West Devon.

View more holiday cottages in Callington

Region Information

Note: Barbeques are NOT permitted at this property.

Note: A booking system is in operation for the swimming pools & gym. Bookings are accepted once you are onsite via reception.

Note: The basic games room is open 9am to 8pm daily, charges apply for some games (all of the above is susceptible to change at short notice in line with government guidelines).

Note: The pub and all facilities are closed on Christmas day.

Note: Mini convenience store is open 9am - 5pm daily.

Note: Tennis courts are open from Easter until October half term.

Note: Outdoor pool is open from mid May - mid September (weather dependant).

Note: The property is not owned or operated by the holiday park so any issues with it need to be directed to Sykes or the property housekeeper.

Note: Holiday park restrictions prevent workers/contractors staying on site

Note: Dogs are welcome, however breeds listed under the Dangerous Dogs Act 1991 are not permitted.

Note: This property has a private water supply which is tested regularly.

Note: Site Gym and Pool Rules - No under 16's permitted to use the gym. Pool - under 16's must be accompanied by an adult, two children max per adult. Under 8's/Non-swimmers should always be accompanied by a competent adult in the pool. No balls except beach balls. There are no lifeguards on duty.

Please note:
Upgrading works are currently undergoing in the holiday park to modernize underground sewage piping system.
No disruption will occur in the properties and the piping system will be in use without any restrictions.
The works are planned to end by the end of March 2022.
Heavy machinery and trucks could use the internal holiday park roads and could possibly not adhere to the one-way system due to the large turning circle.

Book with confidence
If your booking can't take place due to a COVID-19 lockdown in the UK or Ireland, you can request a change of date or receive a full rental charges refund.

Owners may request any evidence that they reasonably require before making a refund. Sykes Holiday Cottages is not agreeing to pay or guarantee any refund from the Owner to you under this Book with confidence.
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