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Valley Lodge 31

Callington, Cornwall (Ref. 1050692)

4.4

Very good

Sykes rating Icon/Rating/Sykes Icon/Rating/Sykes Icon/Rating/Sykes

  • Sleeps 6

  • Bedrooms 3

  • Bathrooms 2

  • Pets Yes

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Features

  • Hot tub
  • Swimming pool
  • Ground floor bedroom
  • Sauna
  • Garden / Patio
  • Cot available
  • Highchair available
  • Pub/shop < 1 mile
  • Dishwasher

Reviews & Ratings

Accuracy of the listing
Cleanliness
Comfort
Facilities

26 Customer Reviews

  • "Comfortable with nice view."

    South facing balcony is a suntrap!

    Reviewed by KatrinaApr 2022

  • "Just perfect."

    Reviewed by CarlyApr 2022

  • "The property was fine however when we booked the cottage we chose to spend well over a £100 more to have a hot tub."

    Upon usage of the hot tub we noticed a brown grime all around the edges and on the filter and once turned on you could see brown grimey bubbles all over the top. We used the phone number provided on the email confirmation and got through to Kevin, the maintenance person for the hot tub and he told us that the reason for the brown grimey filth in the water is due to the fact that the hot tub is filled with water from a bore hole and not from water from South West water. So we couldn't use the hot tub once as it was filthy and disgusting. What a strange thing not to fill it with proper water! If we had known this we would NEVER have booked this cottage. To be totally honest we would like our money back for the difference between a cottage with a hot tub and one without as we could not use this hot tub. With the exception of the hot tub the cottage was okay. It was quite dirty on the outside, balconies not swept and windows thick with green grime. Things that are quite easy to rectify. We have numerous photos to back up what we are saying and we were so annoyed we left early. Please let us know where to send the photos and we look very forward to hearing your response!!

    Thank you for completing your feedback, we have spoken with both the owner of this property and the maintenance man, who is certified with BISHTA enabling him to ensure all hot tubs on the site are up to HSG regulations. It has been reported that the reason for the brown bubbles following your usage of the tub is due to your party using the facility without showering first. The hot tub guidance book left at the property for all customers states that each person must shower before using the hot tub. The water for the site is a Private water supply which is tested annually (as advertised on the property description) .You will see the feedback for Valley Lodge 31 is very positive and anyone who stays here has a fantastic time. Property Owner

    Reviewed by LouiseApr 2022

  • "We were a group of 4 senior, but youthful."

    The accommodation was very clean and the beds extremely comfortable, an added bonus was the hot tub which was well placed for privacy. The food available at the restaurant was ample, hot and delivered with friendly service. The only downside was that there were bulbs missing from some of the lights downstairs. This is our 2nd time with Sykes holidays and we’d book again.

    Reviewed by MarionMar 2022

  • "Everything was good but no Internet connection and no WiFi in home it's should have WiFi"

    Thank you for your feedback. The property is not advertised as having WiFi. - The Cornish Cottage Holidays Team Property Owner

    Reviewed by AliMar 2022

  • "The accommodation was clean and ell equipped."

    The beds were very comfortable. In the past we have been left instructions for heating, recycling etc but there were none this time. It would have been useful to have these when we arrived as the villa was cold and the thermostat is not easy to locate.

    Thank you for your feedback. We have taken your comments on board and have updated the instructions. Property Owner

    Reviewed by JoDec 2021

  • "Amazing holiday for last days of 2021."

    Very clean, warm and fantastic hot tub which we enjoyed our stays. Hope we could book it for next holidays.

    Reviewed by SanazDec 2021

  • "It was a lovely stay with all You need for a big family."

    The cottage was clean and comfortable, hot tub was ready to use for all 5 days we stayed. The cottage was very cold when we came on first day, but my husband found how to switch the heating on and we got cosy. Swimming pool, gym, restaurant - all were open despite of the time of the year which was a pleasure. Would definitely recommend this accommodation as the price was affordable too.

    Reviewed by OksanaOct 2021

  • "The lodge was lovely."

    Clean and generally very well equipped. Only a couple of grumbles, as a group of girls together there were not enough sockets in the bedroom. Each room had just one double socket at one end of the room and the mirror the other end

    Reviewed by RachelAug 2021

  • "Rooms were decent in regards to bed comfort, wardrobe/drawer space."

    Kitchen well equipped. The hot tub was amazing! Property a good size for my family of 5. I was shocked to pay £1600 for 7 nights to find there’s no WiFi. Mostly given reception/service in Cornwall is pretty much none existent this was quite surprising. It would have been a nice gesture to provide a weeks worth of bin bags, hand soap, toilet roll and dish washer tablets in my opinion given the price we paid but you can buy all these at the Tesco approx 10 minute drive away. The speed bumps on site are not kind if you don’t drive a 4x4 so be warned of the scraping on your exhaust even at 1mph.

    Thank you for taking the time to complete your feedback following your recent stay at Valley Lodge 31. We are sorry you were shocked to not find wifi at this property, however we do not advertise wifi being available and due to the location of the property it can be hard to secure a good connection. Property Owner

    Reviewed by DawnAug 2021

  • "Had a amazing time ."

    Hot tub was great kids loved it . Baby said she wanted to keep the holiday home lol . 14 and 16 year old loved the 2 swimmpools. Only down side there was no entertainment on site but the was due to covid not the site . Site shop was surprisingly cheap

    Reviewed by KarenJul 2021

  • "A lovely quiet site but also plenty for two small boys to do."

    The staff there were amazingly helpful and friendly. Beautifully clean accommodation and park.

    Reviewed by CeliaJul 2021

  • "The park was lovely, tennis court, swimming pool, and play areas kept the kids entertained."

    Food was lovely and friendly service. Bed could have been softer but loved the extra of a hot tub at the lodge. A very pretty place to stay and a fab holiday had by all.

    Reviewed by SarahJun 2021

  • "Own transport is needed."

    Reviewed by MargaretJun 2021

  • "Really lovely clean lodge with the added bonus of the hottub ."

    Two nice balcony areas to sit out on and was perfect for our dog . Nice pub restaurant on site too , good location to visit all main resorts all Around an hours drive away . Nothing much around without driving though .

    Reviewed by AnthonyMay 2021

  • "Lodge was very clean and well stocked in kitchen etc only small feedback would be having WiFi this would have been helpful to be able to check weather and plan day trips etc Other than that we had a lovely holiday."

    Staff on reception and pub were lovely, helpful and very welcoming.

    Reviewed by LornaMay 2021

  • "No apart from no wi-fi I would give this property 10/10 otherwise."

    Clean, friendly staff, hot tub and number of beds for the price is brilliant.

    Reviewed by ArranMay 2021

  • "I was upset to have to sleep on a broken bed which caused me to have severe back pain."

    The care taker looking after this property was very helpful and professional. I would like to say thank you to Him. Mrs N Haddock

    Thank you for your feedback. We apologise for the inconvenience, unfortunately the previous guests damaged the bed during their stay. We confirm the bed frame has now been replaced with a new one. We hope you will visit Valley Lodge 31 again in the future and have more lovely holidays Property Owner

    Reviewed by NualaApr 2021

  • "We were not allowed into the pub and restaurant on site because we were Welsh."

    Yet no temperatures being taken as people entered which happened in Wales when the pubs were open.

    Reviewed by HazelDec 2020

  • "Having travelled from Suffolk we arrived in the dark after a long journey."

    We could not find number 31 & found a lot of the lodges had no numbers at all. Had to ask the man in the pub if he could help us which he kindly did. It would have been a great help if the lodges were numbered. Apart from that everything else was as expected. Thank you.

    Reviewed by DouglasOct 2020

  • "We had a great time with my son and his wife and grandson."

    Beautiful place and the hot tub was our first experience and we loved every minute

    Reviewed by RichardOct 2020

  • "Only point, broken outdoor furniture was still in the property on arrival !"

    Should have been removed even if not replaced, was totally un useable ......... such a shame....... other than that was a lovely place, site, venue and surroundings. Would happily rebook. But will ask if Any outdoor Furniture is useable and not broken in the future!

    Reviewed by CatherineSep 2020

  • "Lovely place, very chilled site with friendly staff in both reception and the pub."

    Great food and service in the pub as well. The lodge itself is clean comfy and well equipped. We learned from a previous review that the furniture on the balcony was broken so we took a couple of chairs of our own and it worked out fine. The hot tub was simply the best and great to use in all weathers. Would definitely come back again. Only downside was that there is no Wi-Fi at lodges 30 - 32 although Wi-fi is advertised in the listing so this should be removed. We had a family crisis occur at home while we were away and had to go and ask someone else on site of we could use their Wi-Fi which was not ideal, but we managed. Given how dependent many people are on Wi-Fi, I think Sykes need to be clear about this to avoid customer disappointment and complaints.

    Thank you for sending us your feedback. We are glad you enjoyed your holiday and appreciate your kind remarks. Regarding the Wifi, it is stated in the marketing that wifi is available adjacent to the pool area, not in the property itself. We look forward to welcoming you back in the future. Property Owner

    Reviewed by CarolSep 2020

  • "The accommodation was clean and had all the items required for our week long break."

    Thought that the actual lodge building needed some maintenance - as the wooden balcony was a bit slippy and at least one board was beginning to break. Two of the outside seats were broken and couldn't be used, which seemed to have been previously reported but not removed. It also felt quite cold downstairs in the lodge. Could use some better signage as it was hard to locate the right building when we arrived in the dark.

    Reviewed by ChristineSep 2020

  • "The balcony furniture was broken so could not sit out as s family."

    In I bedroom stool to dressing table was broken. In bedroom 3 a drawer was broken. Hot tub lid didn't close properly although maintenance sorted it. Patio door to hottub didnt lock. All reported to.maintenance

    Reviewed by KarenAug 2020

  • "We had a lovely week here on holiday with 4 children and a dog."

    Restaurant/bar dog friendly. Kids loved the pools especially the outdoor pool. We loved the hot tub and made use of this every day! We will hopefully be back next year!

    Reviewed by LauraJul 2020

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This property is part of the Cornish Cottage Holidays collection.
Over 500 carefully selected and perfectly located Cornwall and Devon properties, helping you create your perfect holiday.

Summary

  • Over two floors
  • Three bedrooms: 1 x double
  • 2 x twin (one is a Zip/Link which can be a double with prior arrangement)
  • Bathroom with bath, shower over, basin and WC
  • Shower room with shower, basin and WC
  • Open plan living area with kitchen, sitting and dining area with balcony
  • On-site facilities available
  • Electric heating
  • Electric oven and hob, microwave, fridge, dishwasher, TV, DVD
  • Fuel and power inc. in rent
  • Bed linen and towels inc. in rent
  • Cot and highchair available on request
  • Allocated parking for 1 car
  • Patio area with garden furniture and hot tub
  • One well behaved pet welcome
  • Sorry, no smoking
  • On-site shop and pub within paces
  • Coast less than 10 miles
  • Note: Sorry, no washing machine in the property however, laundry service can be offered via reception at cost
  • Note: This property has a private water supply which is tested regularly
  • Note: Seasonal opening times may apply to all facilities
  • Note: Outdoor pool is open from mid May - mid September (weather dependant)

The property

This villa-style accommodation with private hot tub at Tamar Valley Resort in Callington is in an Area of Outstanding Natural Beauty.

The on-site facilities include indoor & outdoor heated swimming pools, bar, shop & reception.

Arranged in small clusters along the valley stream, these typical lodge-style family holiday homes are arranged over two floors with upstairs and downstairs terraces to enjoy the outside space.

The ground floor has a double, a twin and a bunk bedroom and two bathrooms.

The first floor has a welcoming sitting room with dining area and patio doors to the decked balcony with rural views and garden furniture, plus kitchen.

There is a terrace accessed from the master bedroom, again overlooking the valley with table and chairs for alfresco dining and very own hot tub.

The communal grounds are well maintained and are ideal for children to play ball games.

Valley Lodge 31 is well placed for guests looking to explore both Cornwall and Devon and has some fantastic local attractions nearby.

Within a short drive is the National Trust property, Cotehele, a Tudor house and valley garden estate set above the River Tamar.

A little further afield you can visit the glorious sandy beach at Whitsand Bay with dramatic scenery and sheer cliffs.

Equally accessible are Bodmin Moor and Dartmoor National Park with undulating moorlands and a myriad of historic sites and monuments - a rambler's dream.

Valley Lodge 31 makes a comfy retreat for country and coastal escapades.

Note: This property has a Good Housekeeping bond of £200.

View on map

About the location

CALLINGTON

Tavistock 9 miles; Launceston 11.5 miles, Plymouth 14.6 miles.

Callington is a Cornish market town, rich in mining heritage and overlooked by Kit Hill, the highest point in the area, donated to the people of Cornwall by Prince Charles to celebrate the birth of Prince William. From the top of Kit Hill there are fabulous views across south-east Cornwall as far as Plymouth Sound. Callington is set in the heart of the Tamar Valley, an Area of Outstanding Natural Beauty, and offers a good selection of shops, inns and cafes, as well as being the home of Ginsters Cornish pasties. A few miles away, the quaint village of Calstock clings to the steep banks of the river Tamar and is dominated by the splendid Calstock Railway Viaduct, a giant 11-arched stone construction supporting one of Britain’s most picturesque branch lines running through the Tamar Valley. Other interesting places along the river are Cotehele, a beautiful historic house and gardens owned by the National Trust with a small quay and inn, and Morwhellam Quay, a theme park that staged a living history production for the BBC and where visitors can explore the rich mining heritage and watch blacksmiths, potters and craftsmen at work. The pannier market town of Tavistock is only nine miles from Callington and is well worth a visit on your way to a day’s walk on Dartmoor. A splendid base to explore south Cornwall and West Devon.

View more holiday cottages in Callington

Region Information

Note: A booking system is in operation for the swimming pools & gym. Bookings are accepted once you are onsite via reception.
Note: The basic games room is open 9am to 8pm daily, charges apply for some games.
(all of the above is susceptible to change at short notice in line with government guidelines).
Note: The pub and all facilities are closed on Christmas day.
Note: Mini convenience store is open 9am - 5pm daily.
Note: Tennis courts are open from Easter until October half term.
Note: Outdoor pool is open from mid May - mid September (weather dependant).
Note: The property is not owned or operated by the holiday park so any issues with it need to be directed to Sykes or the property housekeeper.
Note: Sorry, no washing machine in the property however, laundry service can be offered via reception at cost.
Note: Holiday park restrictions prevent workers/contractors staying on site.
Note: Dogs are welcome, however breeds listed under the Dangerous Dogs Act 1991 are not permitted.
Note: This property has a private water supply which is tested regularly.
Note: Site Gym and Pool Rules - No under 16's permitted to use the gym. Pool - under 16's must be accompanied by an adult, two children max per adult. Under 8's/Non-swimmers should always be accompanied by a competent adult in the pool. No balls except beach balls. There are no lifeguards on duty.

Please note:
Upgrading works are currently undergoing in the holiday park to modernize underground sewage piping system.
No disruption will occur in the properties and the piping system will be in use without any restrictions.
The works are planned to end by the end of March 2022.
Heavy machinery and trucks could use the internal holiday park roads and could possibly not adhere to the one-way system due to the large turning circle.

This property offers the following short breaks:

  • Winter
  • Off-season
  • Last minute
  • Christmas
Book with confidence
If your booking can't take place due to a COVID-19 lockdown in the UK or Ireland, you can request a change of date or receive a full rental charges refund.

Owners may request any evidence that they reasonably require before making a refund. Sykes Holiday Cottages is not agreeing to pay or guarantee any refund from the Owner to you under this Book with confidence.
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