Snowdrop

25 Customer Reviews

• "As already mentioned to the owners there are several things which require urgent attention."

  Specifically one of the doors to the property does not lock so we were unable to secure the lodge when we went out. Others being faulty cooker and dishwasher and light bulbs missing.

  Reviewed by Melody4.1★Aug 2023

• "Lovely house, well appointed & spacious."

  Couple of niggles, heating came on when switching hot water on &, although available on request, basic instructions for washing machine, etc, would be handy.

  Reviewed by Ian4.1★Jun 2023

• "The place was immaculate and very nice ."

  We were so impressed with the place and we will visit again. Kids loved it and it’s a good place for family vacation

  Reviewed by Kumbirai5.0★Apr 2023

• "There was only one hair dryer."

  The welcome pack was very nice thanks. The location was perfect for us.

  Reviewed by Jayne5.0★Apr 2023

• "Really lovely place, perfect for a large family holiday, had a great time, the welcome box of goodies just topped it off."

  Only 1 little negative of flies in and around the velux windows of the top floor bedroom. Thanks for the memories

  Reviewed by Michael4.7★Oct 2022

• "Tennis court not fit for purpose ( very old and needs resurfacing)."

  Lighting in table tennis room inadequate. Restaurant in hotel over priced. Grounds not properly maintained.

  Reviewed by Graham3.4★Jun 2022

• "Lovely property in very pretty surroundings."

  The pool was very nice and appreciated by my family. The property was very well equipped and the welcome package was lovely. The only slight problem we had was turning the heating down and the bins a bit small for a family of 6.Overall we had a lovely stay.

  Reviewed by Linda5.0★Apr 2022

• "Lovely property, well laid out and thought – the owners have clearly thought of everything a family may need during their stay."

  The highlight of course has to be a lovely jacuzzi and sauna, beds are comfy, a nice supply of heating and hot water. And if that's not enough, then a 2 minutes walk over for the gym or swimming pool / hot tub, steam room and sauna. A good array and quality of pots and pans, crockery and kitchen utensils, nice big smart TV, decent wifi connectivity considering you’re in the middle of nowhere. And some board games on top! What else do you need? There was a little confusion over the keycode entry to the property and no bedding for the sofa bed, but the on call management services were excellent and resolved my issues quickly. Overall would recommend.

  Reviewed by Jawad4.4★Dec 2021

• "Absolutely the best place I have ever stayed So clean and perfect Thank you ..."

  Absolutely the best place I have ever stayed So clean and perfect Thank you Would recommend and would definitely stay again xx

  Reviewed by Sara5.0★Oct 2021

• "Very comfortable and spacious cottage It was well equipped and even Netflix We really could not fault anything"

  Reviewed by Gwen5.0★Oct 2021

• "Cottage and location were fantastic, excellent facilities in the hotel."

  Garden was a little overgrown probably due to difficulties during the Covid pandemic but did not take away from a brilliant week.

  Reviewed by Alastair4.7★Sep 2021

• "We thought the cottage was fantastic and hotel facilities and access to them were ideal."

  The reviews we had seen did not do the cottage justice. The management company communicated well to fix a shower head broken on arrival. Absolutely brilliant accommodation. Would definitely book again.

  Reviewed by Jenny4.4★Aug 2021

• "The lodge was extremely quiet and peaceful and the facilities - fitness centre and pool with sauna and jacuzzi were great and easy to access."

  The two bedrooms with double beds are very dark as there are trees right next to them. We felt that there were too many agencies dealing with the cottage/ lodge so it was hard to know who to get in touch with when we needed to be in contact. We had been contacted by the owners and Sykes before coming so when we got there and couldn't find the tokens for the sauna (the information hadn't been updated and was out of date) we contacted the owner but they didn't respond. Finally Flint (the management company) got back to us with the updated information and we were able to use the sauna but a lot of time could have been saved. It also wasn't clear where dishwasher tabs and sponges/ cloths were - they turned out to be under a pile of complimentary biscuits in a box from Flint - by which time we had bought some ourselves. It would be very helpful for all the instructions to be in the house on laminated sheets which can easily be washed down. The shower head in the master ensuite was broken (but useable) and Flint said they would come and see to it on the Monday but didn't come at all. The downstairs floorboards are very squeaky - not really a problem except that two of our group were sleeping on the sofa bed in the living room so if anyone went into the kitchen as it's open plan, it was hard not to wake them up.

  Reviewed by Sophie4.4★Jul 2021

• "The floors creaked upstairs and downstairs."

  The only places that did not creak were places with tiled floors. The problem was severe. It became nerve shredding as the week passed. The grounds of the holiday let and the hotel were neglected. I understand why but the price charged did not reflect this. I asked for an invoice and was refused, poor business practice. The road into Wadebridge, and anywhere else, is a nightmare. Much of it is single track with so called passing places, these are small and infrequent. Much reversing took place! Having said all of this I would recommend the let to others making clear the issues. The cottage is spacious and very well appointed. Needs some attention in places. The towels and bedding are 5* standard.

  Reviewed by John5.0★Jul 2020

• "The cottage was just amazing."

  It’s been tastefully refurbished and the pictures on website don’t do it enough justice. From the lounges, bedrooms, bathroom suites and gardens, the cottage just took our breath away. On arrival it was easy to check in though we arrived late in the night. We loved the newly fitted kitchen which had any cutlery imaginable, and we even managed to do some baking which the kids loved. We enjoyed the bathroom suite so much, spent long hours just soaking in the modern tubs. The creaking floor on the downstairs bedroom was only on a small section and didn’t inconvenience us at all. We loved our stay at the cottage and the kids are looking forward to visit again.

  Reviewed by Peter5.0★Jul 2020

• "We were happy overall and have posted an honest review on trip advisor however ..."

  We were happy overall and have posted an honest review on trip advisor however we felt that the property was marketed to a high standard and the property was dated and needed refreshing We paid more than what we should have which is upsetting really Amenities were there however the standard of cleaning was awful I had to clean when I got there due to having two under two There was an awful smell outside the property and the fridge didn’t work properly The estate was lovely and the grounds too but the hotel was dated also and reflected in their facilities and lack of customer service sometimes

  Reviewed by Thanalaxmi2.5★Aug 2019

• "Beautiful cottage close to hotel stunning grounds peaceful."

  Only down of cottage floor boards creeking the whole of downstairs hard to keep quiet when kids are sleeping. Sauna not working bit disappointed. Emailed owners twice to say sofa bed will be required but no response. So no bedding left for it. But brought spare quilt and pillow forgot sheet. Bedroom and bathrooms are beautiful but downstairs area need to be updated. Apart from the few negatives, I would still recommend Sykes cottages we will stay in same cottage with the flaws at much lower price. One of the couples priced it to go back in the summer but it was over priced and could get much more luxury cottage for same price. No cushions on garden furniture and that needed cleaning but overlooked due to weather conditions. Weather overruled all the negatives.

  Reviewed by Gail4.1★Apr 2019

• "We had a fantastic time and with the unusual warm weather for February even managed to enjoy the garden and have a BBQ whilst there!"

  The cleaner who was there on our arrival had told us the site had recently been sold by the management company and that some of the facilities were no longer in use, there is evidence of this with the restaurant being closed and no bar being on site! We did have use of the onsite pool which is great even if you are unable to swim as the depth is only waste deep all the way across, so great for the kids, there is also an onsite "play area" which could do with a little tic. The property itself was lacking in some amenities! Perhaps we've just been spoilt by other bookings with Sykes as there's generally a welcome gift from the owner, games, toys for the kids, selection of dvd's etc. The property had none of this and only basic TV so no Sky or Netflix either! The kitchen could also do with a few pots and pans and other little bits and bobs, the large sofa which I'm assuming doubles as the sofa bed is a little worn and you can tell it's had some use! The floorboards in the dining room creek with every step "loudly" so anyone who is sleeping in the downstairs bedroom will have issues! That being said the downstairs bedroom with it's own ensuite is very spacious and comfortable! The upstairs is the real golden nugget of this property though which is ideal for all the family twin room for the kids who would even have their own bathroom right next to the room with shower facility! But just across the hall is the real Gem and semi private master bedroom with private hallway and this is where the steam room is along with master bathroom that boasts a shower along with it's own bath too, along a short hallway to the master bedroom equipped with it's own safe! Wadebridge is a short drive away, you'll find all the supermarkets here Lidl, Aldi and Tesco there's also a large B&M but not much else barring bike hire shops for the Camel Trail. Newquay Zoo is well worth a visit and only 30min away from the property! There wasn't really many of the main "attractions" open, castles in repair or just not open till end of March so be mindful of this if booking between November and March.

  Reviewed by Martin3.8★Feb 2019

• "Great use of facilities at Hustyns."

  Although we had to pay for towels in the leisure complex (50p each) as the Snowdrop Lodge is a privately owned Lodge. The towels were basic medium sized towels. I would have bought my own had I known. The Lodge itself was a little rustic but surprisingly large and in a quiet and pleasant location and the bed linen and towels (all included) were nice quality clean and fresh and the beds were very comfortable. The fire in the lounge gave out good heat and we were cosy and comfortable throughout our stay. We had to wipe a few areas down and get rid of a few dead spiders and wasps etc a couple of places needed cleaning in the fridge. But we soon sorted it out and overall we had a thoroughly enjoyable stay. Visiting local attractions like Wadebridge, Padstow, Rock and Polzeath. It’s the best place I’ve found with such great indoor swimming facilities for the price (we stayed low season) within a reasonable distance to Padstow which is where we have always visited and gravitate to. I would recommend this location and lodge to friends and family. In fact we had a couple of friends stay with their children and they had a great time too. It’s plenty big enough for 4 adults and 4 children.

  Reviewed by Rachel4.1★Feb 2019

• "Great location (car essential), near to a hotel and although pool, spa etc up and running the bar/restaurant not yet open."

  When it is would be very convenient as it would give the driver a night off. Tip, take a hair dryer with you as we couldn’t find one in the cottage, previous ones we have stayed in always have so we didn’t bother packing one. Plenty to do, daughter enjoyed the zip wire experience in Liskeard. Lots of Cafes and Restaurants in Wadebridge, especially enjoyed the Quarryman. Always love visiting Cornwall.

  Reviewed by Jane5.0★Aug 2018

• "We enjoyed the holiday and the garden is suitable for young children as it is secluded."

  The grounds on the estate appear to be less well tended than last year.

  Reviewed by Valerie3.8★Jun 2018

• "Would highly recommend."

  Very quiet and peaceful. Lovely surroundings. Loads of space and the bathrooms were amazing.

  Reviewed by Jane4.7★Jun 2018

• "We were very pleased with the accommodation , the facilities were just great ."

  Our son and daughter enjoyed the leisure facilities . We Had an 95yr old in our party , so the down stairs facilities were just right . Heating and comfortable furnishings were just the ticket . If only it was available for the 16th of December for a week we would book it now . However we have every intention of returning in the new year .

  Reviewed by Pauline5.0★Oct 2016

• "I don't think the description or photos of the property do it justice."

  It exceeded my expectations in every way. The beds were extremely comfortable with the best linen. The garden was actually private and not overlooked at all. Squirrels came every day and knocked at our door to be fed which the children loved. The private sauna and massive whirlpool bath were a real treat. The management company left us gifts and when we had a problem they came promptly to repair it. We were fascinated with the location, the closure of the hotel did not bother us as we found the almost empty facilities a real treat, offer having the swimming pool completely to ourselves. We wanted remote, peace and quiet and we got exactly that but with the advantage of WiFi! My suggestions for improvements would be a new TV in the lounge as the guide does not work and possibly some new lamps in the bedrooms as we found them a little temperamental. Overall the place was a delight and I would not hesitate if you are looking for a secluded, peaceful freak with excellent leisure facilities.

  Reviewed by Viv4.2★Oct 2016

• "Access to the property was very narrow and quite busy at times of the day."

  The pool and gym are excellent the grounds are well maintained . It is a very quiet location

  Reviewed by Allan John5.0★Sep 2016

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