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Verified booking
"We have stayed at Pendra Loweth many times but this was our first visit to Rosemary Cottage."
We love the location. The cottage was well equipped but as per the previous review there were issues with cleanliness and maintenance. We also put all crockery etc through the dishwasher before use, and cleaned all kitchen surfaces. The microwave had a large spillage inside and one set of bedding was stained - our children shared the twin room rather than using the other bedroom as a result. Not ideal. Some lights didn't work inside and out. Grateful for milk left in the fridge and biscuits. Also a couple of dishwasher tablets were provided and (I think) a couple of laundry capsules. We didn't use the laundry capsules due to not knowing what they were for sure. Coffee sachets were nearly a year past their best before date and 3 random teabags were left. Take your own. We would have appreciated some washing up liquid. Luckily we took some with us.
It could have been lovely but a thorough deep clean of the whole cottage is needed. We dealt with many of the issues rather than having someone come in during our stay but chose to leave the cobwebs etc for the cottage housekeeper.
Thank you for your feedback. The cleanliness issues have been reported to our housekeeper, some of which she disputes. She also states that the coffee capsules were not placed in the cottage by her. We apologise for the two lightbulbs not working. We were previously unaware of this. Finally, these issues could have been speedily dealt with if you had allowed our housekeeper access to the cottage when the deficiencies were first discovered.
Property Owner
Reviewed by Sarah3.0★Jul 2025
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Verified booking
"The house was lovely, well furnished and comfortable and the surroundings were beautiful and well kept."
Also appreciated little touches like leaving milk and a dishwasher tablet.
There were hairs in one of the beds, which made for discomfort and remaking the bed with sheet opposite way round. Also all Crockery and utensils were put through the dishwasher prior to use, as they were not as clean as they could have been.
The bar/restaurant area was ok, but closed before 8pm on most days, so that was a little dissapointing. Also we chose to have a meal there one evening and dissapointed with the quality of service (very very slow despite a limited number of guests) and food quality for the rather high prices charged. (more than £70 for three drinks and three one course meals, one of which was a child's meal) Would not recommend this facility at all,
Thank you for your detailed review. I have passed your comments to our housekeeper about the bed. Regarding the cafe, the proprietor has sincerely apologised for the shortcomings disclosed by you. She has promised to make the necessary improvements. Her reply is very detailed and I can forward the complete response to you by email. I am sorry your holiday did not match your expectations.
Property Owner
Reviewed by Kay4.0★Jul 2025
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Verified booking
"The Cottage was well maintained and in impeccable condition."
Everything was there ,
nothing was missing.
Thank you for your kind feedback. We are pleased that our cottage fully matched you expectation.
Property Owner
Reviewed by Jürgen5.0★Jun 2025
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Verified booking
"We had a lovely holiday here in Aug 2024."
Was very impressed with the amout of equipment in the kitchen, there were plenty of utensils and pots and pans etc. The only 2 very slight issues were, that despite arriving at allocated time, the property hadn't been cleaned yet so had to wait around 45 mins, but used this time to explore the facilities. The other is that the beds are a little on the softer side but I am used to an orthopaedic mattress so this is purely a personal preference. Would happily book here again.
Thank you for your feedback. We are sorry the cottage had not been cleaned before your arrival. We have informed our housekeeper who apologises. Thank you for your very positive comments and we would be delighted to have you return to Rosemary Cottage.
Property Owner
Reviewed by Claire4.0★Aug 2024
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Verified booking
"Lovely property which is well maintained and has good facilities including a washing machine and dishwasher which made things much easier."
The only downside is the double beds are very small. I appreciate the rooms probably don’t allow for a king but if at least one room could accommodate a larger bed that would of made our stay a 5 star. Neither me or my husband are large but it still felt very snug! The only other downside is I have messaged via the Sykes app regarding two items left in the property and they have failed to get in touch. One of them is a photo of my daughter’s graduation (the reason we were in Cornwall).
Thank you for your feedback.We understand the items left by you have since been returned.
Property Owner
Reviewed by Natasha4.0★Jul 2024
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Verified booking
"Absolutely brilliant - we loved our stay in Rosemary Cottage, for a family Christmas."
It was so peaceful and beautiful - very well equipped, spotless and extremely comfortable. Plenty of space and storage, comfortable beds and sofas, excellent facilities. Would love to stay here again in the future - we didn't want to leave at the end of our week! Thank you so much for a perfect visit! We highly recommend this lovely property.
Thank you for your positive and kind feedback. Hope you may return to Rosemary Cottage.
Property Owner
Reviewed by Sue5.0★Dec 2023
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Verified booking
"Although cottages was lovely and clean we cope not drink the water as it tasted metallic and chemically even after running the tap."
We therefore had to buy bottled water for the whole holiday for 6 people which cost a substantial amount
Was also disappointing that only two people could have a shower then the water ran out so 3 people had to have cold showers therefore we had to stagger and some shower in the evening
Thank you for your feedback. We have checked with the site manager and there were no reports of problems with the taste of the mains water from other residents at Pendra Loweth last week. Regarding the showers, there is a boost button under the immersion switch which extends the usage of the hot water, explained in a brochure downstairs.
Property Owner
Reviewed by Andrea3.0★Aug 2023
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Verified booking
"Lovely home in a semi rural setting close to the beaches, perfect for families"
Thank you for your kind comments. I hope you will stay at our cottage again.
Roger Chamberlain.
Property Owner
Reviewed by Claire5.0★Jul 2023
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Verified booking
"Rosemary cottage was well equipped and very clean."
The decking over the stream is lovely and I have enjoyed a really relaxing stay. My booking was very last minute as I booked the same day and Sykes were able to check and confirm with housekeeping that it was ready for me. I even had fresh milk in the fridge. I have stayed several times at Pendra Loweth and it never disappoints.
Thank you for your kind comments Kirsty.
Property Owner
Reviewed by Kirsty5.0★Nov 2022
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Verified booking
"This is the second time we have visited Pendra Loweth and we were not disappointed."
It was immaculate, well equipped and bright. Especcially loved the deck! Looked forward to visiting again.
Thank you for your kind comments.
Property Owner
Reviewed by Patricia5.0★Sep 2022
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Verified booking
"Cottage was outstanding, all the stuff was provided."
It was really nice and peaceful stay. We really enjoyed our self would strongly recommend for a stay at the cottage.
Thank you for your kind comments.
Property Owner
Reviewed by Ashraf5.0★Aug 2022
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Verified booking
"This wasn't really a holiday as I stayed here for four weeks helping out relatives."
Rosemary Cottage had everything I needed and more. I felt really at home and very sad to leave!
Thank you for your kind comments.
Property Owner
Reviewed by Rosemary5.0★Sep 2021
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Verified booking
"Very peaceful location on a well positioned site in the country yet very close to a town."
Would come again.
Reviewed by Alan5.0★May 2021
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Verified booking
"We thoroughly enjoyed our stay at Rosemary Cottage and made the most of the local beaches exploring Maenporth, Swanpool & Gyllyngvase."
Maenporth was accessible on foot either through the woods (35/40 mins) or 10/15 mins on foot via the road (although no footpaths). This route gave you easy access to the SW Coast Path. The house was simple but clean with a decking by the stream, perfect for young families.
Reviewed by EmmaAug 2020
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Verified booking
"Very very last minute holiday booking (day before) after not being able to travel to Belgium due to new quarentine measures."
We were very lucky.... Good accommodation and location. And some great weather too. We really enjoyed the local beaches. Just stunning!
Reviewed by SamanthaAug 2020
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Verified booking
"Wonderful location and a lovely cottage with the bonus of convenient on-site facilities."
Reviewed by DianaAug 2019
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Verified booking
"The cleanliness could have been better, there were cobwebs in various rooms, the washer drawer for powder was black inside, an empty coke can was found on top of one of the kitchen cupboards which had been used for drug related purposes - a "bung" for smoking marijuana."
Some photos of the above have been taken.
The dining table and coffee table had to be cleaned before use.
The freezer compartment in the fridge was thick with ice and had to be scraped out before it could be used and the freezer compartment door did not catch.
Someone, an electrician, fitted a new switch for the hot water tank whilst we were out in Truro. We were extremely unhappy that this had been done while we were out and had no prior knowledge that this work was going to be done.
The facilities on site ie the bar, shop and the laundrette were poor.
The house itself was well equipped though there were some inconsistencies.
It is located in a very quiet but remote area 2 miles from Falmouth and 1 mile from the nearest beach which is down a very narrow road. The access roads to the site are also narrow, and in places, only a car width.
What should have been a relaxing holiday wasn't totally, but this holiday homes issues will not stop us from using Sykes in the future.
Response from housekeeping team:
On behalf of the cleaning company we would like to apologise for Rosemary Cottage not being up to the guests’ standard on arrival. Some things can be overlooked on a busy changeover day and the cleaners in question have been informed of these problems. We have a policy that should anyone have a problem on arrival or during their stay it is usually dealt with the same day. If these guests had complained when they arrived we would have sorted it straight away.
Response from Andrew Endean for Pendra Loweth Management:
As a management company we only use trusted professional tradespeople to carry out any work on site, in this instance an electrician that has worked with Pendra Loweth for over six years. Due to the popularity of this property we endeavour to arrange work on the property during changeover days. The work did take place on a changeover day, but on this occasion it was an oversight that the guest was booked for two weeks. I would like to take the opportunity to apologise for the oversight on behalf of the management company.
Property Owner
Reviewed by StephenJun 2019
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Verified booking
"Appreciated the welcome pack and as we were down for Christmas the cottage had everything we needed."
We enjoyed the balcony by the stream. Our dog was also happy and enjoyed the nearby walks nearby and being able to stay with us and not in kennels. Looking forward to our next visit. Kirsty and family, Rugby Warwickshire.
Reviewed by KirstyDec 2018
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Verified booking
"Rosemary cottage was a lovely cottage well equipped, comfortable and clean."
We had a lovely time, would definitely recommend and come back again. The welcome pack of tea, coffee,milk and biscuits was a lovely gesture. Thank you for a lovely time
Reviewed by GillSep 2018
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Verified booking
"Beautifully appointed property in a beautiful location."
Everything about the booking went according to clockwork, I couldn’t fault a single thing.
Reviewed by JonathanAug 2018
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Verified booking
"Lovely stay, great location right by the stream and the decking made a lovely area to relax."
Pillows were uncomfortable and back double bedroom needs black put blinds to overcome the light on the path that’s on all night.
Great that there were tennis racquets to use which gave us hours of fun.
Quality of bath towels was lacking as they were fraying, thin and obviously old, but clean.
Would benefit from a bbq but overall a wonderful stay.
Reviewed by CharlotteJul 2018
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Verified booking
"This property is a modern house in a lovely development which is well maintained."
The on site staff were very friendly and helpful. The bar/food was good if you do not wish to leave the site.
Reviewed by KevinJun 2018
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Verified booking
"It was a lovely cottage and felt like home."
Great location to visit things and relex too. All the family enjoyed the cottage.
Reviewed by LarryAug 2017
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