Mole Cottage

37 Customer Reviews

• "Lovely cottage, tastefully decorated and furnished."

  Nice welcome with scones and biscuits. Wonderful location. Really loved it there.

  Reviewed by Rachel5.0★Apr 2024

• "This was our 3rd visit to Mole Cottage, absolutely fantastic, In the very heart of Mousehole."

  Beautiful cottage with lovely walks and views. We will most definitely be back, Thanks for having us !

  Reviewed by Samantha5.0★Mar 2024

• "A lovely cosy cottage with good quality amenities."

  The TV gave us a few issues whereby it had to be returned every time we turned it on as it would lose certain channels, but this was no big issue. Location couldn't be more perfect for the village. Tucked away up a side street so hardly any passing pedestrians or noise. Very close to parking area. I agree with some other comments with regards to the stairs, if you're not physically fit or have mobility issues, the stairs would be a problem as they are quite steep.

  Thank you for taking the time to complete your feedback. We are sorry to hear that you had some issues with the TV, The TV is actually only a month old but it seems that there are some issues with losing channels when the TV is turned off after being automatically tuned. We are going to manually tune the TV, so this will hopefully stop this from happening again. It does mention on the website that the stairs from the ground floor are steep, so the property may not be suitable for the infirm or elderly. Aside from the above we are very glad that you enjoyed both the cottage and its amenities and the location of the cottage and hope to maybe welcome you back at a future date. Property Owner

  Reviewed by Amanda5.0★Dec 2023

• "Whilst we appreciate the warnings about suitability for senior and junior occupants, a rail or rope grab at the main entrance might provide some security, and the same for the upper staircase on the wall side."

  Lovely accommodation, well maintained, and very well presented. The villagers were very friendly and helpful. The welcome pack was much appreciated.

  Reviewed by David5.0★Jul 2023

• "The cottage is well positioned in Mousehole, it’s very comfortable and has everything you need for a perfect getaway."

  The owners have obviously put a lot of care and thought into making Mole cottage a real home from home experience. It’s our 2nd time staying here and we will definitely be back!

  Dear Samantha, we are incredibly grateful that you took the time to leave us a lovely review. We take pride in knowing our customers are happy with their experience and thank you for your support, we really appreciate it! Looking forward to seeing you again soon. Property Owner

  Reviewed by Samantha5.0★Mar 2023

• "Cottage was ok but needs car parking or st least a permit as parking became expensive."

  Wouldn’t recommend Mousehole as nothing there, nowhere for dog to run around and locals extremely rude.

  I'm sorry you've had this extremely unusual unfriendly experience in Mousehole. We've never heard this before from any of our previous guests (in fact, very much the opposite). We were in contact with you during your stay - I advised that I was informed by the Harbour Master the car park around the other side of the harbour was fully open over that particular ‘festival’ weekend (also £5 per day). Our guests (and regular guests) find there is plenty to do in Mousehole, such as The Sea, Salt and Sails festival which was beginning during your stay! Property Owner

  Reviewed by Paul3.1★Jun 2022

• "Beautiful cottage, excellent condition, accurate description."

  The owner has clearly taken time and expense to present the cottage to a very high standard. The cleanliness was spot on, great job. We would definitely come back to Mole cottage.

  Thank you for your lovely feedback and for taking care of Mole Cottage during your stay. You will be most welcome back in the future. Property Owner

  Reviewed by Samantha4.7★Apr 2022

• "Mole Cottage was delightful, however the directions to the property need updating as they are inaccurate."

  The welcome tray, including milk in the fridge was much appreciated after a long journey. The cottage itself was furnished to a very high standard with very good quality bedding and towels. Mousehole is a great place to stay although make sure you have lots of change as the card payment system for the car parks wasn’t working for most of our stay! Communication from the owner and Sykes Cottages was helpful and much appreciated.

  Thank you for your feedback and comments which are much appreciated. We are quick to update our direction changes (shop closures etc) but unfortunately are unable to do this ourselves. All requests are submitted to Sykes where we must wait for these to be actioned. We will look further into this and apologise for any inconvenience. Property Owner

  Reviewed by Angela4.4★Mar 2022

• "Lovely cottage in a lovely place, great restaurants within walking distance, excellent bus service."

  The negatives were no parking ( imagine this is more of a prob in the summer) and no garden or outdoor seating area but all this is made clear in property description and the positives definitely outweigh the negatives. Many thanks for a lovely week.

  Reviewed by Alison4.4★Mar 2022

• "We really enjoyed staying at Mole Cottage and thought that it offered good value for money for the week in February that we chose."

  It is furnished nicely and described quite accurately on most counts and well provided with kitchen equipment. It had evidently had a decor refresh through the preceding weeks and was in great condition and very clean. Quite small and possibly could be challenging space-wise having 4 people in the property. A few thoughts; 1. The welcome pack with Scones and Shortbread was a nice gesture and much appreciated. 2. It might be worth having someone switch on the heating (or at the very least leave it on 14 celsius tickover) ahead of guests arriving in the Winter mpnths - it took two days to get the place reasonably warm, thereafter it was fine and warm. 3. Parking - We think the issues around car parking in Mousehole should be made more conspicuous in the listing as even in Winter we had trouble getting parked some evenings. In Summer it must be an absolute nightmare and we would have been very disappointed if this had not been made clear beforehand. The prospect of having to use the Mousehole bus and park in Penzance would not have been well received. 4. Stairs - I think greater emphasis in the listing should also be given to the steps, the lower stairs and their steepness. The listing does mention this but it needs greater emphasis. The stairs from the living area down to the kitchen / bathroom are very narrow and steep, as are the entrance steps. We are both very fit, able bodied people yet we felt that anyone who was in any way limited in their physical confidence or mobility would really struggle to cope with these stairs and front steps, this should be very clearly highlighted. There is no way to avoid the lower stairs as they are the only access to the kitchen and bathroom. Likewise if we had had young children these stairs would have presented a considerable risk. This needs to be explicitly clear in the listing. However, Mole Cottage is in a great location in Mousehole, quiet, comfortable and very clean. Taking the above points into consideration we would recommend but only to able bodied guests or those with children aged perhaps 8 upwards. It is not suitable for anyone with any mobility issues or who is not confident about using steep stairs or steps.

  Thank you very much for your feedback, we are happy that you found Mole Cottage to be in a great location in Mousehole, quiet, comfortable and very clean. Most of the buildings here, being a historical village do not have private parking, but guests can use the public car parks, of which there are three in the village. As a traditional fisherman’s cottage, we are especially careful to highlight within the description that there are three floors within the property, and that there are steep access and internal steps that may not be suitable for the infirm or elderly, as noted, children under the age of 6 are not permitted at the property. Regarding the heating, there is also a wood burner, which is made up ready for guests’ arrival off peak. In addition to this, we have electric heaters in each room however we like our guests to arrive to a fresh, clean and well-ventilated cottage. We’ve not had any previous concerns over a party of four guests staying, but we are in the process of making it even more comfortable for a family of four with two new sofas and we hope that you will return to visit again. Property Owner

  Reviewed by Ian4.1★Feb 2022

• "A lovely cosy cottage in a beautiful location."

  Very clean throughout and loved the scones, clotted cream and the biscuits

  Reviewed by Neil5.0★Dec 2021

• "We have just spent a wonderful week in the beautiful Mole Cottage in the equally beautiful village of Mousehole."

  The cottage itself is a traditional fishing cottage that is wonderfully well equipped. Yes there are a few stairs to negotiate but it’s a fantastic place to unwind and chill out in. If it’s exploring the wider area, popping to the Ship for a cheeky afternoon drink or buying fresh fish from Newlyn fish market then putting the beautiful log burner on and opening a bottle (or two!) if a relaxing week is what your after then Mole Cottage is a place to visit! Thank you for letting us stay in your cottage we had a truly peaceful and relaxing week and it’s just what we needed!

  Reviewed by Marc5.0★Nov 2021

• "Our second stay at Mole Cottage (no building work next door this time) and the cottage is lovely."

  Cream teas left got us upon arrival and the cottage was very clean and tidy. All utilities functioned properly and the information pack was very helpful in explaining how everything works plus local tips on eating/days out/etc. All four of us (plus hound) felt that the cottage was really good for our needs plus the heating was excellent and even only had the living room and bathroom radiators on when it was a bit colder outside. Thank you Anne-Louise and Ian and we hope to return again some day.

  Reviewed by Kevin4.1★Oct 2021

• "Unfortunately the directions are out of date so it took us a couple of circuits of the area to actually find it - thank goodness for sat nav!"

  The Tremayne Guest House and the Post Office no longer exist so apart from The Ship Inn there were no other landmarks to help. It would be more helpful for future guests to have edited instructions. Other than that we had a very enjoyable holiday and the cottage was very comfortable and clean. We had been warned about the stairs - they were indeed steep (especially up to the front door) and a long way down to the toilet from the bedroom!!! We appreciated the cream tea on our arrival and milk in the fridge. Mousehole is a lovely village with excellent restaurants, deli and picturesque harbour. Lots of walks along the Coast too.

  Reviewed by Val4.7★Sep 2021

• "Mole cottage is situated in such a beautiful fishing harbour, it's literally a few moments walk down to the harbour & beach area plus some beautiful cafés & shops."

  The cottage is clean & cosy with a fully functional kitchen, bathroom plus a place to hang wetsuits after a day at the beach ⛱.

  Reviewed by James5.0★Jul 2021

• "Car parking the harbour car parks were always full so we had to park in the main ..."

  Car parking the harbour car parks were always full so we had to park in the main car park which was 9 pounds each day instead of the 3 pounds each day you stated apart from that everything else was excellent

  Thank you for taking the time to leave your feedback. Mousehole is an historic fishing village, most of the buildings do not have private parking and guests must use the public car parks. The village has three car parks and the road out to Newlyn has several lay-bys for parking. Closest to the property are the two harbour car parks: North Quay and South Quay. These are owned by the Mousehole Harbour Authority and currently cost £3 per day to park. If these are full, and this varies throughout the day, The Parade car park is privately owned and currently costs £9 per day. We are pleased to hear that everything else was excellent and look forward to welcoming you again at Mole Cottage. Property Owner

  Reviewed by Nathan4.1★Jul 2021

• "We came home after one night."

  The accommodation is totally unsuitable for older people or those with young children. The stairs are treacherous and steep. This is not made clear in the advertisement.

  Thank you very much for your feedback, we are very sorry that you struggled with the property. As a traditional fishermans cottage we are especially careful to highlight within the description that there are three floors within the property, that there is steep access and that it may not be suitable for the infirm or elderly. Children under the age of 6 are not permitted at the property. As you can see by the many positive reviews, most people feel the description is accurate and have a great time here. We are sorry though that you missed this and we will review the descriptions to see if we can make it even clearer moving forward. We’re sorry you were disappointed on this occasion and hope you will return to Cornwall in future. Property Owner

  Reviewed by Jane1.9★May 2021

• "Mole cottage is like a home from home."

  It is furnished to a high standard, spotlessly clean and has everything you could possibly need during your holiday. The little touches make a difference. We were really grateful for the cream tea, biscuits and fresh milk left for us, thankyou very much. It’s a lovely cosy and welcoming place to stay, we had a fantastic stay in mole cottage and Mousehole.

  Reviewed by Martin4.7★Sep 2020

• "Excellent location, cosy, little touches"

  Reviewed by Stephen5.0★Sep 2020

• "A beautiful house set in the heart of Mousehole."

  Would definitely recommend !

  Reviewed by Joanne5.0★Aug 2020

• "Our holiday in Mousehole Cornwall was just what we needed & added bonus was the beautiful cottage we were staying in, cosy, clean with everything we needed plus only few steps to the harbour, a handful of shops & places to eat & have a drink."

  Reviewed by James5.0★Aug 2020

• "We had a lovely holiday in Mole Cottage which was quirky, cosy, very clean and well stocked with all the essentials."

  The owners had even left us a really tasty cream tea which was a wonderful touch. Highly recommended.

  Reviewed by Natalie5.0★Jul 2020

• "Mole cottage was a character filled, cosy and impeccably clean."

  Located 2 mins walk from the harbour and pub. We would definitely book the cottage again.

  Reviewed by Erika5.0★Dec 2019

• "Mole cottage is lovely - perfect for a couple's week away."

  We very much appreciated the complimentary Cornish scones, jam and cream ready for us when we arrived!! We really loved being in Mousehole too. Great pub and café and parking wasn't too difficult, certainly in October anyway! The view across the harbour was stunning in any weather. The perfect base to explore the South West Coastal Path - some incredible scenery around Porthgwarra and Gwennap Head towards Land's End and around Kynance Cove towards the Lizard.

  Reviewed by Theresa5.0★Oct 2019

• "Beautiful and quirky cottage, amazing location and super helpful owners immediately on hand to help with any issues."

  A great week away!

  Reviewed by Sian5.0★Aug 2019

• "Mole Cottage was not only quaint and beautiful, it was a comfortable and lovely place to stay."

  The owners had left a welcome Cornish cream tea out for us, which was a lovely touch. Highly recommended!

  Reviewed by Michael5.0★Jul 2019

• "The cottage was well and attractively furnished and immaculately clean, and a really good base for a couple for a week."

  . The stairs down to the basement (where the bathroom and kitchen are) were VERY steep, which others have mentioned. Although that wasn't a problem for us, I think this could be highlighted more in the description - it says that the cottage is not suitable for under-6s but I agree with some of the comments in the book in the cottage that it would not be suitable for anyone with mobility issues e.g. the elderly.

  Reviewed by Catherine4.7★May 2019

• "Very clean and newly refurbished cottage with a well equipped kitchen and a comfy sofa."

  Second bedroom and bunk bed was a little small for our teenage daughter but she managed! Would of liked to have extended our stay and arrive a day earlier, cottage was available but unfortunately not a cleaner which was shame. Great location in Mousehole.

  Thank you for your feedback and we’re glad you enjoyed your stay. Saturday is the set changeover day for Mole Cottage except over the Christmas period due to bank holidays. Property Owner

  Reviewed by Jane4.7★May 2019

• "The cottage, location was as expected and we had a lovely time."

  Our only 'gripe' was not with the accommodation but with the building work being carried out on the roof of the next cottage. Monday through to Friday at 08.00 each day, BBC radio 6 music was aired to all and sundry in Cherry Garden Street (and beyond) and was audible in every room at Mole Cottage. Luckily we had planned to get up around this time and did so with a nice cup of tea in bed in readiness for the day ahead. That said the music was also occasionally accompanied by the builder regularly clearing the phlegm from his lungs onto what we hoped would be some vessel of sorts (and not the roof). As you can imagine, having being woken at 8 am and then drinking our tea to the accompaniment of these sounds was, in our opinion rather inconsiderate and we wondered what other guests might have made of this if they were looking forward to getting up later or planned to stay at the accommodation during the day.

  Reviewed by Kevin4.7★Feb 2019

• "The cottage is exactly as described, however it was let down by the fact that many of the utensils, pans, plates and bowls were not clean."

  We washed most things before we used them.

  Reviewed by Derek3.8★Jan 2019

• "Definitely value for money."

  Retained the character of the village. Contact details given for any questions or concerns. Nice bright and clean . Will be returning

  Reviewed by Nicola5.0★Dec 2018

• "Just one criticism, the shower head wasn't working properly."

  Just a stream of water and no spray so making it a bit difficult to wash hair and shower generally. Other than that, the cottage was lovely. In a good position, quiet, very tastefully decorated and comfortable. Also extremely well equipped. Thanks!

  Reviewed by Lynda4.4★Nov 2018

• "We had high expectations of this cottage and they were met."

  It was well equipped, tastefully furnished but cosy. While we were there we put the wood burner to good use! The cottage is tucked away in a secluded street but within easy reach of all the local facilities. From the top floor window, on a sunny day, you can see across the bay to St Michael’s Mount.

  Reviewed by Helen5.0★Oct 2018

• "Mole Cottage was a beautiful place to stay for a relaxing week exploring West Cornwall with my dog."

  The parking was close to the cottage and there was a little pull in which meant I could unload the car before heading to the car park. The roads are as windy as you'd expect but plenty of passing places etc so easy to navigate (although I was out of high season so it might be different in the Summer). The cottage itself was exactly as it looked in the pictures so of a very high standard - plus there was a welcome of milk/tea/biscuits etc which was much needed after the drive. Highly recommend and would love to return!

  Reviewed by Claire5.0★Sep 2018

• "Great customer service."

  Easy to book and good communication. Location and accommodation perfect and as described. Highly recommended.

  Reviewed by Samantha5.0★Sep 2018

• "Beautiful cottage in a beautiful part of the country."

  Owner very helpful especially when we had to call him out the first night when we locked ourselves out. The listing made us aware that there was no parking at the cottage so we were aware of this before we booked and being Cornwall we were also ready for the small windy roads. What we were not really prepared for was how difficult it was to find parking anywhere even with it being mid-September.

  Reviewed by Julie4.4★Sep 2018

• "Beautiful cottage, tastefully decorated, everything there that was needed."

  Would definitely return.

  Reviewed by Marcella5.0★Jul 2018

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