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"Issues- toilet seat was broken, beds were not very comfortable, bedding felt damp, there was rubbish left in cupboards, shower was very slow, plugs didn't fit in correctly so we were unable to have a bath and had to wash with taps on as plugs in sinks also didn't fit, there was loads of plates bowls etc but no spoons to use in saucepan, knifes were blunt."
And the main issue was no Internet connection not even mobile data, which caused issues for us.
Otherwise it was cheap.
Reviewed by Anne2.2★Aug 2024
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"We will not return to this property"
Reviewed by Steven2.2★Aug 2024
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"Enjoyable enough stay, but no privacy with lack of window coverage at kitchen."
Also beds felt damp and still no working TV. My understanding is that this has been an ongoing issue for months re other reviews. Apart from that ot was OK but not great.
We're pleased to hear you had an enjoyable stay. Thank you for taking the time to highlight these issues, they are in the process of being resolved for the upcoming season
Property Owner
Reviewed by Gail2.8★Aug 2023
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"We had a lovely stay at this bungalow."
It was quiet and enjoyable. However, I was extreme disappointed considering I had read a review which someone wrote last September stating that the TV was not working. I totally expected this to be fixed by now, but to my utter disappointment, it still was not working. To be honest, I think it was the remote that has been broken all this time and still has not been replaced. Definitely the TV should have been working by now. They should also have been a curtain at the kitchen window,
no privacy, especially because we had the end bungalow and everyone passed that way to get to the gate for the exit. On the whole, it was a lovely area and I had a very relaxing time.
We're pleased to hear you had a lovely stay. Thank you for taking the time to highlight these issues, they are in the process of being resolved for the upcoming season and we look forward to welcoming you in the future.
Property Owner
Reviewed by Sophia3.1★Jun 2023
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"Overall a nice property in a great location ."
Good onsite facilities. The property ,however, seemed to be lacking some basic maintenance. The TV remote did not work . The dining table was at the point of collapse and needed propping up for safe use. There was no storage or shelving in the bathroom ,both plugs , sink and bath ,did not function and the shower was only adequate. These are only minor things but if they are not mentioned then will not be remedied. The cottage was larger than expected and very comfortable for a weeks , home from home , stay.
We're pleased to hear you had a comfortable stay and enjoyed the on-site facilities. Thank you for highlighting these issues, they are in the process of being resolved for the upcoming season and we look forward to welcoming you in the future.
Property Owner
Reviewed by Clive3.1★Jul 2022
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"Our over all experience was very good, once we had put our own things in the accommodation we felt at home."
However, i did have to secure the wobbly glass table, tighten screws on the TV stand and tighten up the toilet seat(this also made me feel at home
We're pleased to hear you felt at home in Manorcombe 20. Thank you for fixing these issues, we look forward to welcoming you in the future.
Property Owner
Reviewed by Julie3.8★Jun 2022
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"Booking our visit we were informed we could not use the pool."
We presumed this was because of Covid. On arrival other holidaymakers were using the pool and activities and we were Informed it was because our cottage didnt subscribe to use the facilities. As we had a 6 and 8 year old this was disappointing. We found many places to go and the beach at Looe very pictursque but did not take dogs. The beach at Seaton does take dogs but parking limited. We had a lovely stay.
Thank you for taking the time to write a review, we are very pleased that you had a lovely stay.
The pools and gym are not included when booking Manorcombe 20, this is advertised within the marketing of the property.
We do hope that you will come and stay with us again.
Property Owner
Reviewed by Christine3.4★Aug 2021
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"The cottage is in need of some attention there are holes in walls the bottom of the front door is rotting,and also there is mould in all of the bedrooms."
The main bedroom has black mould which is infallibility seat is broken the shower the temperature keeps changing the towel rail doesn't work and the heater on the third bedroom doesn't work.so the cottage needs work done.
Thank you for taking the time to leave this feedback, we are sorry that you experienced these issues. We are pleased to say that the property is now fully refreshed, having been refurbished during spring 2021. Also, a new housekeeping company will now be looking after the property. We look forward to welcoming future guests to Manorcombe 20.
Property Owner
Reviewed by Kevin2.8★Sep 2020
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"The marks are accurate with the cottage, everything you said about the cottage was 100% correct."
I could not fault the price but I will be going for a cottage that does not accept pets next time. Thank you Sykes
Reviewed by Peter4.4★Aug 2020
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"The place could be better the bungalow was damp smelt musty."
The door didn't fit properly it banged and rattled with the wind .luckily it was warm weather.tv was not good kept going out of tunning no welcome pack so no info about facilities. It wasn't clean we had to Wash things in kitchen before using there were no dish cloth or tea towels .there were no toilet rolls at all we had to go shopping straight away after a long journey we were disappointed . In the middle bedroom on the carpet it was obvious smell of urine from a patch on floor. Also hair in one of single beds all the beds felt damp .there was cobwebs everywhere toilet had a bad smell like rotting cabbage.in the shower the hose wasn't long enough and unless you are very tall could not turn on as it was so high.I would not recommend no 20 .to anyone for holiday.I Think you should inspect it before you put it under your company name because it is a Big let down for you and the site as the main reception and restaurant and bar and other facilities were very good apart from a few dropped kerbs needed as being disabled using mobility scooter was difficult.we have booked with Sykes holidays before without any problems so such a shame this one was so poor .
Reviewed by Tracey1.3★Sep 2019
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"The holiday park was lovely."
Staff were very helpful and friendly. The apartment was a bit of a let down. Needs a bit of TLC.
Reviewed by Mark3.4★Aug 2019
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"I found our holiday cottage to be a complete let down, the whole cottage is dirty, it has black mould in the rooms, the carpets are full of horrible dirty stains, there are dirty marks on every single wall (not to mention the suspicious brown stains on the toilet wall) and the whole cottage has a horrible smell to it."
Overall a disappointing experience for the money you charged us!
Reviewed by Zoe1.3★Aug 2019
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"Well on arrival cottage situation was lovely we walked in to find dirty stained carpets in most rooms ( it wouldt cost much to get cleaned properly)."
Marks on the walls and curtains shabby and falling down. We tryed finding the cot and high chair witch we booked so i looked in the cupbord to our shock probably the most untidy cupbord iv ever seen both were chucked in there with loads of other rubbish( u may find it a bit tidyer now as my mother in law started to tidy). Plugs looked like they wernt put on properly. Nice to have towels provided but think these ones have seen better days tell you the truth. We had to rewash most of the crockery and cutlery as food was still on this. No glass at the top of door frames just opening. Smell of damp of what i thought cat urine in one of the rooms. And what happand to our complementry tea, coffee and buiscuits. Sorry but the person who owns it obvioisly dosent care aboult the property any more and if i knew the full state of this would never of paid over 700 for our holiday sorry but your asking to much there more like a 500 max for august time of the year. P.s if these things were sorted it would be a lovely spaciouse property witch people would think aboult comin back to again and pearsonally it wouldt cost much. And pps maybe add the swimming membership to
Reviewed by Dominic1.9★Jul 2019
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"When we got to the bungalow we found the inside clean and tidy but outside could ..."
When we got to the bungalow we found the inside clean and tidy but outside could be more cleaner as there was dog poo on the pebbled area along the front window this attracted flies we had to douse this in disinfectant i know it is dog friendly but the people who were in before didn’t find that cleaning up after their pet was part of their job but the ground staff should also have come around to check if they knew the previous occupation had dogs but overall the stay was alright may think twice of going back though staff around the bar etc were very friendly also
Thank you for taking the time to complete your feedback following your recent stay at Manorcombe 20. We will make sure that on changeover days that the cleaner checks around the property, however as it is a public walkway and out of our control we are unable to stop any dogs going onto the property. We are pleased to hear that despite the points raised you enjoyed your stay at Manorcombe 20.
Property Owner
Reviewed by Paul4.1★Jun 2019
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"Cleaning of place was generally good however no towels left in one of the bedroom plus toilet roll was practically finished thankfully brought our own plus place was rather dusty and could of done with airing as felt musty on arrival."
Could of had details on how to use facilities within the place.
Area was great to explore and a lot of places to visit.
Reviewed by Amanda4.1★Sep 2018
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"Did not use facilities on site so cannot comment on those but did look ok, ..."
Did not use facilities on site so cannot comment on those but did look ok, apart from that all Good pet friendly as described, comfy, clean, and plenty of room, nice welcome note on arrival along with couple small bottles of wine and some biscuits and sweets (nice touch) and dish washer (must get one of those) just couple niggly things tap on sink in toilet could do with repositioning as it makes contact with wall when ya turn it on, no wifi available, and when its windy the TV goes all pixelated because aerial getting blown about (lol just me being picky )
Reviewed by David5.0★Sep 2018
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"Spent first day cleaning ,
The park is run down and depressing"
Reviewed by Martin2.8★Aug 2018
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"Excellent area to stay for a number of local easy to reach attractions."
Food at the hotel was excellent too!
Reviewed by Elizabeth4.6★Oct 2017
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