"Bathrooms in the lodge were quite tired and could do with modernisation."
Steps and pathway th accommodation were not the easiest covered in slippery leafs and arriving at 5pm in the dark meant quite a hazard when getting to lodge as poor lighting from main road, note that reception did get someone to clear the pathway once highlighted. Hottub was really nice but very slimey feel when getting in, almost almost film which wasn't great. General comments on site facilities are that games room, shouldn't really be called a games room as apart from pool table the 2 games were out of order and table tennis ball s missing. Liked the booking system for the pool, but did have to raise that tiles were hanging from the ceiling. In summary for the price paid I would expect a but more and the site in general could do with freshened up. Saying that the location was really really nice as not previously stayed in this part of Cornwall
"It would be helpful to have instructions on how to use hot tub."
After 24hrs we were told not to press the 'mode' button, this would have been helpful to know on arrival, this meant we couldn't use for the first 24hrs.
The dishwasher is broken on both racks. More cutlery and plates would be helpful as having to take back out the dishwasher.
Locks broken on both bathrooms-rather awkward!
Shame no Christmas decorations since 27th Dec? Also just a suggestion, somewhere to put shoes near entrance would be good (8 people with 2 pairs each=mess)
Great location, site facilities and overall a nice property.
Thanks so much we all had a great time!
"Accommodation was of a good size and had most things needed for our stay."
Access to the property was via steps, as stated, but the pathway around the lodge to front door was quite uneven and not well maintained.
Some aspects of the property are looking tired and would benefit from updating and there appears to be evidence of damp, in the downstairs rooms.
However we really enjoyed the hot tub and found the site facilities very good and the staff were very helpful and friendly.
"For what we paid this was excellant value The hot tub was a big hit and the kitchen lacked nothing having had a new washer/dryer fitted."
The freezer and fridge were in need of a defrost and for some reason the doors dont hang right. The toilet door with shower unit does not shut and the toilet seat needs refitting.The single parking space does not really exist but not critical as ample parking on site. This is not for the elderly or infirmed as some of the steps and climbs are too much I only include these for the benefit of the owner as this was generally clean and well stocked with all you would need and will go back as its ideally placed to explore cornwall.
"After reading some negative reviews I was a bit apprehensive, however myself and my family found the lodge clean and comfortable and had all the necessities required, the large kitchen was very well stocked with crockery, cutlery and pans etc the only negatives would be the slight damp smell in the main bedroom which we assume is caused by the water when it over spills from the hot tub, apparently there is one parking space allocated to the lodge however other residents decided to park there even going as far as putting a traffic cone in the spot when they moved!"
Think it would be an idea to put lodge number on allocated parking spot. The on site pub provided nice bar meals and the staff were very friendly. All in all we very much enjoyed our stay.
"Having just returned from valley lodge 58 from a lovely week in Cornwall."
Ideal base for a stay. Lodge was spacious enough for 8 in the 4 rooms but the bedrooms are a tad cramped. Hot tub was amazing. Kids loved both pools. Pub onsite was nice and not bad value with a great selection of gin. Reception was really helpful. The management company were not the easiest to get hold of before our stay but Were great and really helpful while we were there. The lodge itself could do with a few tweaks but it didn’t stop us enjoying the stay, neither bathroom doors locked, one didn’t shut at all, carpets could use a deep clean as they are really good quality. Not convinced the bathrooms got cleaned prior to our stay as the cubicle was filthy (I’m not a neat freak and I found it grim! Anyone with high cleaning standards would hate it!) and both bathrooms full of cobwebs. That said the kitchen was spotless. Enough of everything Crockery, glass wear, towels etc for 8. Comfy beds, were offered clean towels mid stay. Will def return
"The ease of booking and communication from Sykes was great."
Key lock entry made it really accessible at check in. The lodge location was perfect and we found the space to be clean and tidy. There were some improvements required for example, the washer did not work and the sink plug in the main bathroom was broken. I think the lodge would benefit from a little upgrade! But despite this we had a fantastic holiday, we were comfortable, hot tub amazing, facilities on the park were great and we would absolutely return!
"Awful from the start, stained carpets, dirty babies dummy left, dirty sofa cushions, marks on the walls, bathroom door unable to close or open,TV and washing machine not working, broken wardrobe door handle, badly stained mattresses , toilet flush broke and fixed but then the toilet leaked and flooded the bathroom and carpet, smelt damp in the down stairs corridor, must I go on."
The maintenance team did respond, but honestly the amount we paid , will be looking for compensation!!
"Lovely lodge, spacious rooms, and great kitchen/diner."
Hot tub was amazing. Washing machine/dryer didn't work and when you've used towels after showering or hot tub it was difficult to get them dry. Also lodge is located on a hill so along with the steps to get to the lodge, not really suitable for people with mobility issues
"Washer didn’t work but fella offered us laundry service if we needed it but we found plenty of laundrettes."
Hot tub was amazing
"When we arrived the Dishwasher was full of pots."
This was advertised with a washing machine too, well that wasn't even working and having two.kids and it raining most of the time during our stayed, that washing machine/dryer was much needed but was out of order.
"I had no problem with Sykes or the booking itself."
the issue was the lodge. it was so dirty really mouldy and smelt very bad of mould and damp.alot of things were broken and it's clear it needs alot of attention.
Sykes was great very informative the app is great. it was purely the lodge we were disappointed with.
"Run down and unclean."
Damp issue and mould that could easily of been wiped left all over. Radiator leaked and lots of the light bulbs didn't work. Disappointed overall. Stated free WiFi but that's a lie. No WiFi available on the site atall and signal isn't great, no 4G. Left it cleaner then when we arrived. Parking is far away and hit and miss, only space for 3 cars, long and steep walk to the cottage. It was ok as a base, had the bare minimum to make it functional.
"Car parking was not very good when we went out and came back our space had been taken."
We didn't think lodge had been deep cleaned as it should have been. Both showers were very poor, the fridge was not very clean inside, and the door racks had been screwed back with woodscrews and would not hold any bottles. Settees and beds were uncomfortable. All in all this lodge needs a thorough overall to get it back to the standard we have always had booking with Sykes. We will continue booking with Sykes as one as we have always had very good holidays in the past.
"Very happy with the accommodation, the downstairs level where bedrooms were, was bigger than anticipated, lovely decor."
Everything you need in the kitchen
My favourite part was the sitting room with a beautiful large french door leading to the balcony, comfortable, warm, plenty of sofas for the family to gather.
Also our first private hot tub holidays, and think it will be difficult to go without on our next holidays, because that was such a plus !
"The only thing i would advise people that is not in any listing, I have now stayed in two Lodges at Callington , just remember the upside down house/lodges seem to be a really good idea , but not in the morning when you have early risers all you can hear is the creaking floor and I mean its so loud you definitely can't get back to sleep, something to think about if you want a nice relaxing non early rise holiday."
"We had a lovely time in lodge 58, The whole place was clean and tidy when we arrived and the hot tub was ready to use straight away."
There is not a lot around so i would advise doing a shop on your way otherwise its a drive to Callington but even that is not that far once you find the way!!!
(we may have got a little lost!!!)
There is no wi-fi in the lodge but there is up in the main house so its not like we couldn't get online when we needed and after all we were on holiday to relax and get away from it all, So we sat in the bar every night and checked in with email etc . . . What a shame we had to do that with a large Gin !!!!
All in all we had a lovely time I would recommend booking Pentillie castle near St Mellion for an afternoon tea and walk around the grounds also the old steam fair was amazing.
Thank you for a lovely holiday, We will be booking again.
"We had a lovely time at this cottage, it was comfortable and had all that we needed."
The hot tub was especially good. However there was a few bad points, the first being the cottage needed a thorough deep clean. We needed to clean the majority of the kitchen before we used it and the cottage was in a general state of disrepair which is a real shame because it would be beautiful with a bit of TLC. If this was sorted we would definitely stay again !!
"Lodge needs updating and new beds and settees
Couple of issues we had were rectified asap by the owner and the maintenance staff (who was very friendly and helpful) but the main problem was damp downstairs in the bedrooms."
"General comments -
Bed mattresses very uncomfortable.
2. Indoor Decoration poor.
3. Outside ground floor patio in need of repair.
4. Outdoor paintwork needs attention.
5. General state of the cottage run down for start of the season.
6. Not withstanding the above we had a good holiday and would return to the site, but likely to request a different cottage.
7. On site staff very friendly and very helpful.
8. General site clean and tidy.
"The issues we had with the cabin was the car park was so far away and with the steeps paths to the cabin this was a problem, the advert said about steeps paths and steps but a photo would of been handy."
I wouldn’t have booked this cabin if I would of known this. The trees nr the balcony need pruning as the view was looking into a dead tree and another tree which would of been nice if this had been pruned so we had the view of the valley.
The main issue of the cabin was it smelt very bad once we came back every day. I think the carpet upstairs smelt like wet dogs, my personal opinion get rid of the carpet and put down a wooden floor with a rug.
"Valley lodge 58 provided us with a fabulous central base for our holiday."
The property was clean and ready for us on arrival (including hot tub temperature). A very relaxed and dog friendly site including pub and entertainment . The kid loved the pool, tennis courts and games room. The information we recieved before arrival was very helpful, especially road closures.
"No way did it say in the brochure that is WAS not suitable for people with mobility issues."
...the steps up to the lodge were very very steep and very uneven, especially trying to carry all the luggage and it was almost impossible for some of us with leg problems...I really think you should have said more about the accessibility up to the lodge, and when it was dark there was no lighting round back, could not see all the pot holes....this was just awful ....you should have checked this out ....the table could not be used as it was impossible to cook and eat at the same time....it was a really horrible holiday...we all hated the thought of going out and coming back...you needed to be a mountain goat, why did you not say all this in your brochure .....we paid a good money for this few days a way....don’t think we will use you again.
"The location was perfect for going out to explore especially with dogs and if you enjoy walking, plenty to do for a week even in winte,r nearby we visited the Eden project and St Austell, Looe and found a lovely village in the Tamar Valley called Calstock 3 miles from Honicombe Manor."
The Honicombe Manor site had everything and was open over the Christmas/New year week the only day closed was New years day. All facillites were operating, an indoor swiming pool and fittness centre, resturant with good selection of pub style food and good size portions, a bar with good selection of wines, beer and spirits. We had a fantastic New years eve here the owners and staff very friendly and welcoming, loved it even more because dogs welcome. Will defintley go back again.
I want to just say that the cabin we booked was so well stocked with pots and pans, lots of plates cups, glass ware we had dinner for 7 on New Years day which we cooked in the cabin the kitchen very well fitted out, all looks quite new with dishwasher and washer dyer in the kitchen . Rooms all freshly painted and very clean plenty of warm bedding and lovely views from the balconys front room. Hot tub was great fun and used lots by us, dogs walked every day on site and plenty of dog bins around.
"The lodge was lovely and very clean."
Few comments to make it better though. The downstairs toilet intermittently kept running and making a noise, the mattresses on some of the beds may need replacing as there were a few complaints of feeling the wires/uncomfortable, could do with a new non stick frying pan and pan in the kitchen. Finally WIFI would be helpful in the lodge- I can’t decide whether it was nice to be without it for a week or not! The comments are not complaints just touches to make it even better- we had a lovely week. The pool and staff on the restaurant were great.
"I think the lodges would benefit from a visitor guest book or feedback form in the properties."
That way we could have commented on how terrible the showers were but that they were the only thing that was a disappointment. Would also allow guests to suggest places they have visited - things to do or avoid. We had such a lovely holiday.
"Had a brilliant holiday."
Cottage was very welcoming. Special touches on arrival of tea, coffee and biscuits was much appreciated, new installation of the washer dryer was lovely bonus.
Hot tub was brill after a long day out. We had a few inquires and the owner and management team came back to us within the hour which was fabulous service.
Would higher recommend this cottage for its peaceful and quite location and a lovely restaurant and facilities within the site.
Reading all older reviews I can confirm that all the little niggles have been rectified.
I would higher recommend this cottage and would definitely return. Thank you again for a lovely holiday.
"The lodge is very tired both showers need looking at the extractor fans don't ..."
The lodge is very tired both showers need looking at the extractor fans don't work so when you have a shower the steam fills the bathrooms the locks on the bathroom doors don't work all the down stairs room are wet/damp so your clothes are damp
The hot tub needs attention as the lid lifter is broken some jets don't work and a cover over the pump inlet is missing
Honicombe manor park is very tired and is more like a residential park than a holiday park
The trees are that tall there is no view from any lodge
This is one place we would not go to again
"We loved our holiday in Cornwall and I will definitely return."
I would not go back to lodge 58 though. When we first arrived I was a bit worried when I seen the outside of the lodge. The weeds were quite high around the entrance and decked area and the wall was cracked. The outside decking and veranda area had not been swept or washed and cobwebs were everywhere. We had to buy air freshener to get rid of the musty smell in the lodge. The beds were very uncomfortable and even the kids were longing for their own beds by the end of the week. Where the park was situated was very isolated and you had to take the car whenever you wanted to venture out.
"The lodge was good value for money."
It was clean and fit up to 8 people comfortably. The hot tub was a real highlight. The holiday park itself was basic but had a warm pool and the bar/restaurant was ok.
"It was a great place to spend my sisters hen do weekend in, it had everything we needed, on the write up though it said we did not have a freezer or a dishwasher, but it did!"
!! So a big bonus for us but it needed to be on the info so we could have then ordered more frozen food etc for our stay.
We ordered a big Tesco shop and they were able to access the lodge easily too
Log in time on the generic email siad 3pm but the owners on speaking to them said 4pm, so that was a little confusing, the lodges have only had access to wi-fi in the last twelve months, so it is best to check which lodges have it installed first if that is what you need etc!
The on site bar and restaurant have wi-fi though which is only a 2 minute walk up the hill.
A very good find :-)
"We loved the lodge very nice."
People around area where friendly and such a beautiful location
"Grandchildren had a wonderful time excellent location, lodge very comfortable and warm, but a few issues in shower room tiles coming off wall and shower surround coming off light wouldn’t say on went off half way through having a shower."
Bathroom with bath full of little spiders nest toilet took ages to fill , bathroom door difficult to open from the inside. Pulled blind down in kitchen full of dead moths etc so pulled it back up and didn’t pull down again . Kitchen tap very loose sink leaked a bit put a bowl underneath. I know these are only little issues but could be put right very quickly. We was going to write a comment in the visitors book but noticed all the pages ripped out. Bar was closed for a couple of days but didn’t bother us enjoyed the pool and hot tub .