“The property was on a 'camp' albeit an upmarket one.”
The property was marketed as a cottage where a description as an end-terraced house in a holiday development would have been more accurate. The price we paid would have been more appropriate to an actual holiday cottage in a rural setting.
The kitchen cabinets were coming apart meaning that the cutlery drawer wouldn't shut. This wasn't a show-stopper but indicated that the property was tired.
There was only cutlery for three people, some had apparently been lost as there were more forks than knives, not a problem to us, but there were 6 bed spaces including the bed settee so presumably some families would struggle, and there was only outside seating for two people.
That being said, the location was good and the bar staff on site were very good.
We wouldn't want to book this property again.
Whoever actually manages this property (rather than the letting agent), needs to buck their ideas up - the decor is good quality but the place needs attention to bring it up to scratch.
Thank you for your feedback and I am sorry that the property did not meet your expectations.
We feel that the description is accurate as it does refer to being a terrace on the Kenegie Manor Holiday Park and the pictures do reflect the property and facilities. We are unsure why some of the cutlery has gone missing as there should be plenty available for more than 6 people. We will ask our cleaners to check this and the other items you mentioned as we do not live locally. We hope that you enjoyed your stay otherwise.
Sykes owner relations