18 Polvella Close

3.6★

Good

Sleeps 8
Bedrooms 4
Bathrooms 2
Pets No
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Features

Off road parking
Garden / Patio
Cot available
Pub/shop < 1 mile
Washing machine
Dishwasher
Seaside
Broadband / WiFi

Reviews & Ratings

Accuracy of the listing

Cleanliness

Comfort

Facilities

* Based on a combined average customer score

10 Customer Review(s)

“We arrived at the property after driving for 7 hours.”

We began to look around the house only to find a half pint of used milk in the fridge, one piece of toilet roll in each toilet, a used razor in the en suite shower, dead flies on every windowsill, stains on the bed and an overall bad smell - to the point where all of our clothes smelt when we arrived home. If you were to touch any of the carpets, your hand would have a layer of hair on it. We tried to iron our clothes, however the iron let out a stench of fish so bad it filled the house and ...

We began to look around the house only to find a half pint of used milk in the fridge, one piece of toilet roll in each toilet, a used razor in the en suite shower, dead flies on every windowsill, stains on the bed and an overall bad smell - to the point where all of our clothes smelt when we arrived home. If you were to touch any of the carpets, your hand would have a layer of hair on it. We tried to iron our clothes, however the iron let out a stench of fish so bad it filled the house and left our clothes fishy. The neighbours were unwelcoming by giving bad looks every time we left the property. The beds in the twin rooms were too uncomfortable for us to sleep in as the springs would drive into your back. We were left with no cleaning products, not even disinfectant spray which we 100% needed. The decor is so outdated and the house is just overall filthy. As a young group we are usually able to see past a bit of dirty however this was as if the only cleaning done here was a quick change of towels, baring in mind we paid £1000 for this holiday. Upon leaving, we tidied every single room, cleared the fridge and freezer, took out all of the recycling and even stripped the beds, yet I received a rude text at midnight from the owner stating how unhappy he was and demanding £30 from us as the cleaner had to stay extra time to apparently clean our "mess". The only positive I have from this holiday is being out of this house and on Fistral beach with my friends.

- Miss Knight, September 2021
Mr Edwards August 2021

“The location was great, just a few minutes walk to the beach but away from the busy centre.”

Very spacious house and lovely garden. Fully equipped with everything you could need.

- Mr Edwards, August 2021
Ms Quirk July 2021

“Comfortable family house, nothing fancy but everything you need.”

House was immaculately clean on arrival and hosts had thoughtfully provided a pint of milk and pack of biscuits so we could have a cuppa after our long drive. Great location a couple of minutes walk from Fistral and the river Gannell. Lovely garden too. The house was ideal for our family group of grandparents, grown up kids and small grandchildren.

- Ms Quirk, July 2021
Mrs Beaumont July 2021

“We had a lovely stay at the house, there is plenty of space and ideal for families.”

The house is close to beaches and local attractions. It could do with some updating in areas and a little tlc but we would stay again.

- Mrs Beaumont, July 2021
Mr Barnes May 2021

“The location was excellent, for Fistral beach and walking into town.”

We are a 3 generation family and the walk was no problem. The garden was lovely and a nice Sun trap.

- Mr Barnes, May 2021
Mr Heaton April 2021

“Before we settled in, we had to spend some time cleaning, including kitchen surfaces, table tops, and even the kitchen window!”

In fact when we left the house it was cleaner than when we arrived. As a property being commercially marketed as a holiday let, we were not impressed with the overall condition of the house. Outside it looked quite shabby, especially the conservatory, and all the windows were dirty. Inside, there was black mould in all the bathrooms and showers, and around most of the windows, so consequently we only used the bath and toilet in the main bathroom. The furniture looked tired and dated and the mattresses looked very old, with the layer of foam laid on the top not looking very nice. I contacted the owner directly to give him our honest opinion of the property, and told him we would not consider staying at the property again in its current condition. Unfortunately there was no positive acknowledgement of addressing the issues we raised, and this was at the beginning of the 2021 season !

- Mr Heaton, April 2021
Mr Tonkin October 2020

“Spacious house in an ideal location and surprisingly quiet.”

Inside there is plenty of room for everyone to spread out and do things on their own or equally choose to do them together. This was perfect for us with Grandparents and teenagers who need their own space but also enjoy each others company. It was only a short walk to the beach in a wetsuit for a bit of surfing or swimming and a similar distance to the town centre. When we wanted to go a bit further a field then it was simple to get on the main road out of town. We thoroughly enjoyed our stay and highly recommend this property for a group or family of 6-8 people.

- Mr Tonkin, October 2020
Mrs Lake September 2020

“Everything was lovely, had good contact with owner and any queries we were able to talk to owner who sorted asap!”

- Mrs Lake, September 2020
Mrs Barton September 2020

“The house was perfect for our needs well equipped and in a great location we will definitely be booking again”

- Mrs Barton, September 2020
Cole August 2020

“I’ve already done this review!”

Don’t know why it’s not posted & there is no reviews on this property, probably hiding the bad reviews so it still gets let out. To cut it short the place is filthy, stinks, needs major updating, furniture & curtains blinds all need replacing, owners hanging around until Sunday afternoon painting the gates & also showering in the outside shower when we’re trying to move our stuff in on the Saturday when we arrived! Shocking, even found loads of dead fly’s in the draws of the en suite room! Yuk! My advice 4 families is 2 avoid this property, probably ok for a few lads that just want 2 surf all day & go out at night as a good location at least.

- Cole, August 2020

Thank you for your comments, this is the 1st piece of feedback we have received from you. We publish all customer feedback, negative and positive and you can view our policy on this via our website. We were sorry to hear you didn't have a good stay at 18 Polvella Close, we have passed your review on to the property owner. Your comments are at odds with other positive feedback we have received for this summer, it's a shame you did not contact us during your stay to give us the oppurtunity to look into your issues . The owner takes their letting of 18 Polvella Close very seriously and prides himself on giving good holiday experiences – this is reflected in the feedback and we have every confidence this will continue to be the case moving forward. Property Owner
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The property

This large, detached house over two levels, is situated on the Pentire headland in Newquay, quietly tucked into a close, just a two minute walk from the Coast Path which leads to glorious Fistral Beach.

A comfy, relaxing family house.

From the garden, step through the front door into a roomy hall with plenty of space for outdoor gear after a bracing walk, through to the big kitchen with tables and chairs at the far end and then step out into the garden room which has comfy chairs, all the better to enjoy a cuppa in the sunshine at any time of the year.

The dining room looks out over the garden and the living room has a cosy 'living flame' gas fire.

At this level there is a WC.

Head upstairs to four bedrooms two king-size doubles, one with an en suite shower-room and one with a washbasin, a twin and a small double room, together with a family bathroom.

Surrounding the house is an informal, mature garden with garden furniture and a teeny wildlife pond.

And for those beach-lovers and surfers, there's a warm outdoor shower for sandy bodies and wetsuits.

Convenient for beach, bus, and town and just a four minute stroll from Fistral Beach you could spend the week without needing to drive anywhere as Newquay has so much to offer.

Summary

Four bedrooms: 1 x king-size double with en suite shower-room, 1 x king-size double with washbasin, 1 x twin, 1 x small double (4'bed)
Kitchen with breakfast table and chairs, through to garden room
Sitting room with living flame gas fire
Dining room
Bathroom with bath, shower, basin and WC
Ground floor WC and basin.
Central heating with gas fire
Microwave, fridge-freezer, washing machine, dishwasher, TV with DVD, WiFi, Fuel and power inc. in rent
Bed linen and towels inc. in rent
Cot available on request
Off road parking for four cars
Enclosed garden
Sorry no smoking or pets
Pub less than 1 mile from property

Note: This property has a Good Housekeeping bond of £100.

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About the location

NEWQUAY

Holywell 6 miles; Perranporth 8.5 miles; Truro 14 miles; Padstow 14 miles.

Newquay is the home of the UK’s surf scene, boasting three major beaches, the National Surf Centre and an endless supply of rolling surf, making it a watersports paradise. The town, with its zoo, sea life centre and varied selection of restaurants and pubs, also promises a holiday to remember. For avid walkers, the South West Coast Path passes in both directions along a stunning coastline of high cliffs, hidden coves and yet more beaches. The quaint harbour and fishing village of Padstow is just 14 miles away, while Truro, with its museums, cathedral, restaurants and cobbled streets, as well as the Eden Project, can be reached within 30 minutes. Picturesque St Ives and the Tate St Ives gallery is under an hour's drive or a train ride away. In fact, because nothing in Cornwall is far from Newquay, it’s the perfect touring base.

Region Information

Note: Up until the 21st September 2019 there will have been dogs at this property.

This property offers the following short breaks:

Winter
Off-season
Last minute
Christmas

18 Polvella Close

Newquay, Cornwall (Ref. 976378)

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Features

Reviews & Ratings

“We arrived at the property after driving for 7 hours.”

“The location was great, just a few minutes walk to the beach but away from the busy centre.”

“Comfortable family house, nothing fancy but everything you need.”

“We had a lovely stay at the house, there is plenty of space and ideal for families.”

“The location was excellent, for Fistral beach and walking into town.”

“Before we settled in, we had to spend some time cleaning, including kitchen surfaces, table tops, and even the kitchen window!”

“Spacious house in an ideal location and surprisingly quiet.”

“Everything was lovely, had good contact with owner and any queries we were able to talk to owner who sorted asap!”

“The house was perfect for our needs well equipped and in a great location we will definitely be booking again”

“I’ve already done this review!”