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"I think it should be noted that the path to the property is not ideal for people with limited mobility as the path is slippy."
Also there was a lot of dirt between the cushions on the settee
Hi! I’m very sorry that the settee was dirty! This is the first complaint I’ve had as the cleaners usually very good but I let them know.
I do feel 50% for cleanliness for 1 area of dirt is rather harsh!
Ref the path the pictures clearly show steps up to the property & stepping stones through the garden & I agree it’s not suitable for people with limited mobility. I will have a statement written in for next season. I hope despite these 2 comments you enjoyed your stay!
Property Owner
Reviewed by David3.8★Sep 2024
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"Excellent holiday,couldn't fault Andrea our hostess,unfortunately the driveway is very tight and you must reverse out."
Overall a great location,10min to beach and a great beach bar.
Reviewed by Anthony5.0★Sep 2024
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"Excellent, lovely and clean, everything you needed was there."
Two little niggles, the coffee table need coloured corner protection glued on, & better lighting for the stepping stones, now the nights are getting darker. Otherwise Excellent.
Reviewed by Nigel5.0★Sep 2024
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"Owner very friendly, lodge very clean."
Great location as we could walk to the beach and 2/3 places to eat. Reliable bus service which saved having to drive to and park at places such as Marazion and Penzance.
We hope to return!
Reviewed by Rebecca5.0★Aug 2024
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"It was a lovely lodge just a couple of niggles
The glass coffee table could do with corner protectors as we caught our legs several times on them as the glass protruded past the base."
Also the stepping stones to Palm lodge were uneven. Apart from that it was lovely and clean and comfortable with everything you needed.
So sorry about the glass table corners! The corner protectors had been removed by a previous guest & the cleaner had not noticed!
Property Owner
Reviewed by Linda3.8★Jul 2024
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"The accommodation was great and had everything we needed and more."
Evenings were spent reading and sunning ourselves on the deck, perfect at the end of the day! The location couldn’t have been better for all the things we wanted to see and do, the Minack theatre, St Michael’s Mount, lots of other National Trust properties, wonderful beaches and coastal walks.
On arrival we were also pleasantly surprised by the afternoon tea provided for us after our long journey. Excellent!
Reviewed by Annette5.0★Jun 2024
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"Amazing property."
In an ideally situated position to explore Cornwall. Clean, well maintained, can't think of a downside.
Reviewed by Grant5.0★May 2024
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"Super clean and cosy lodge in a lovely setting ."
Just perfect in every way , there is absolutely nothing I could fault ….. A credit to Sykes name and to themselves .
Thank you !
Reviewed by Cara5.0★Apr 2024
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"We had a lovely week at Praa sands despite the weather!"
The cabin was clean and ready for our arrival. The bed was comfy and there was everything we needed including a cream tea and flowers on arrival. The owners were pleasant and chatty. The parking was a bit of a squeeze, particularly as people in another let had a large car, parked in their space alongside ours.. we would recommend this cabin for a couple wanting a quiet break in Cornwall. It was within reach of many sites of interest.
Reviewed by Elisabeth4.7★Sep 2023
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"Palm Lodge is in a lovely location and has the potential to be really something."
However, the lodge has now reached the stage of needing some TLC and renovation. It was very damp even when using the dehumidifier provided. The bedroom and bathroom doors were sticking and unable to close properly. Several of the windows were difficult to open and close due to the affects of the skin of the structure being damp. Even our clothes in the bedroom drawers and wardrobe were feeling damp after a couple of days. There was mildew on the shower head and in the grooves of the shower doors and walls. The bathroom is in desperate need of a regular size sink with proper running hot and cold water (no timer tap for cold / no small side boiler for hot - this gave lukewarm water at best and sometimes there was no pressure and nothing came out - not good when you're wanting to wash your hands after having been to the toilet particularly) Fridge needs looking at - didn't feel like it was holding the temperature and we lost freshly bought food and milk within a couple of days. Lounge area ceiling is in need of repair - looked like it had had a previous leak and with the rain we had we were constantly worried that this was going to happen again with a very obvious visible split in the ceiling. Unfortunately we came away feeling very disappointed and that we'd paid way too much.
I am very sorry you were disappointed with your stay! I have had excellent marks by all my previous guests! Maybe the fact you arrived in the rain & had some wet days in your week clouded your judgement!
If you felt the unit was damp the use of the dehumidifier & heaters in every room should have dealt with it! You need not have worried about the roof leaking as I had it replaced earlier in the season! The fridge is working 100% it just needed turning up as required! I was always here if needed
Property Owner
Reviewed by Dave1.9★Sep 2023
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"The lodge was a lovely place to stay for a few nights!"
Secluded and comfy, me and my partner loved staying here! We had the best night sleep we’ve had in months cos the bed is so comfy! Thank you for having us
Reviewed by Abbie5.0★Jul 2023
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"Had an amazing stay fantastic location, everything was perfect."
Great touch with the welcome pack. Would definitely recommend to others.
Reviewed by Rebecca5.0★Jun 2023
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"Lovely chalet ."
Great cental location for aneading off to the Lizard or over ST Ives way.
Two good bars to walk too on beach.Although in the garden of the owner it was very private. Had a very enjoyable stay.
Reviewed by Allison5.0★May 2023
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"The property had everything we needed and the owner was very helpful."
Reviewed by Jim4.4★Oct 2022
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"Very comfortable and well equipped, lovely quiet location with the host always available if needed."
Great value for money
Reviewed by Timothy5.0★Sep 2022
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"Palm lodge was very comfortable and well equipped."
Andrea was very helpful and welcoming
Reviewed by Lindy5.0★Sep 2022
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"We stayed at this property for 5 nights and it was a lovely stay, the place is well equipped and has a nice holiday feel to it."
One thing that surprised me was how private it was. We had minimal face to face contact with the owner, but kept in contact by text throughout our stay and he was lovely and very helpful, he even notified us that the cleaner was due a few days after our departure and so allowed us to check out a bit later on the day, allowing the whole morning on the beach!
The walk to and from the beach is very manageable, and there's a good amount of shops nearby, there's a handy Co Op just 5 minutes down the road. Everything was just very easy on this holiday, and there was nothing we felt the place was missing. Would definitely recommend and would happily stay there again!
Reviewed by Joshua5.0★Aug 2022
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"Great stay at Palm lodge, it has everything you could possibly need and is extremely well equipped and clean."
Only a short walk to the beach and within easy reach of other places, makes its location ideal.
Had an Amazing time. Thankyou for much
Reviewed by Michelle5.0★Aug 2022
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"Wow! Fantastic stay in this superb lodge, Andrea has put so much thought and effort into this place, beautiful and comfortable decor and fully equipped with everything you could possibly need, highly recommend and will definitely be booking again"
Reviewed by Liz5.0★Jul 2022
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"Palm lodge is set in a private part of a topical garden which catches the sun in the evening, perfect for relaxing."
Andrea goes that extra mile to make you feel welcomed.
Reviewed by Shane5.0★Sep 2021
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"Lovely decking area for relaxing in afternoon"
Reviewed by Toni5.0★Aug 2021
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"The chalet was disappointing."
Plants have grown up around it so it is very dark, there is no outlook at all.The parking is very restricted and involves either reversing in or out of a steep drive with a bend onto the road to the beach.These aspects should be mentioned in your holiday house details.
Reviewed by Diane2.2★Jul 2021
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"Had a fantastic stay at Palm Lodge, greeted byAndrea on arrival and a lovely welcome pack."
The Lodge was tucked away, you felt you was high up in a tree house, lovely peaceful ambience. Great location to the beach and surrounding areas. Would certainly return.
Reviewed by J5.0★Jun 2021
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"A lovely location just off the A394 Penzance to Helsdon Rd very secluded and open to the sun most of the day,sun lounges provided to laze and sunbathe till late evening."
The owner Andrea is the most wonderful And helpful lady u could wish to have for help and advice.
Reviewed by Roy5.0★May 2021
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"Such a beautiful place!"
Both Palm Beach and Praa Sands.We've had a fantastic time here. Andrea is The Best Host in The World!!!:)We had everything we needed and even more.We hope to back soon:) Joanna&Wojtek
Reviewed by Joanna5.0★Apr 2021
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"The description is from 2014 - so the Post Office / shop is not open in 2020 neither is the Beachcomber restaurant."
The Sandbar restaurant is looking tired in 2020.
However the Coach and Horses and the Queen's Head are nearby (on the main road) and are very good.
Reviewed by Trevor5.0★Sep 2020
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"What can we say."
...fantastic lodge. Lovely surroundings and everything you need.Very comfortable and cosy. Thank you Andrea for a lovely welcome pack. The scones were delicious. We would certainly recommend PALM LODGE thank you Phil and Grace xx
Reviewed by Philip5.0★Aug 2020
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"My wife and I have just returned from a wonderful weeks holiday staying at Palm Lodge."
Praa sands 14/8/20-21/8/20.
Firstly we want to say a big thank you to Andrea for making our stay just perfect, what a lovely welcome a bottle of bucks fizz , scones jam and clotted cornish cream, cornish biscuits and a vase of flowers.
Palm lodge surpassed our expectations it has every thing you could've possibly wanted. It's spacious comfortable well equipped kitchen immaculately clean throughout and even has a BBQ and sun loungers on the decking.
It was such a wonderful relief to finally get away after months of lockdown and to have a bit of normality in our lives.
And palm lodge was just what we needed
It is a ideal place to stay for a couple.
and is close to the beach and perfect base to explore Cornwalls beautiful beaches quaint fishing villages
We highly recommend palm lodge and will certainly be returning again ourselves in the near future.
Reviewed by Terence5.0★Aug 2020
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"Good location for exploring cornwall"
Reviewed by Bert4.7★Aug 2020
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"We loved the place so much have already booked it for next year palm lodge is beautiful inside and out !"
beach 5 min walk loads to do not far to drive to get to anywhere and lots of lovely walks we had a fantastic time and great weather lovely welcome pack of scones clotted cream jam and Buck’s Fizz Andrea the owner is a lovely lady very friendly and helpful we left some items by accident and she has kindly sent them back to us
Reviewed by Richard5.0★Jul 2020
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"Both the lodge and our hosts made this a very special holiday for us."
Would recommend to others.
Only disappointment was coming home
Reviewed by Peter5.0★Sep 2019
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"We had a fabulous break."
The owners were really friendly and nothing was too much trouble. They welcomed us with a cream tea and a bottle of buck fizz, a lovely touch!! They had thought of everything, took my own iron but there was no need as they provided everything. We would highly recommend the lodge to others as there in nothing we can fault!!! We would love to go back at some point. Plenty of places to explore and loads of walking. We look forward to returning :)
Reviewed by Vincent5.0★Sep 2019
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"This lodge was one of the most luxurious and well equipped self catering accommodation we've stayed in."
The owners are really friendly and catered for every need, including a very nice welcome basket. There was a top sheet on the bed so we could dispense with the duvet, there were more than the usual number of towels and even flannels provided Although we used our own the kitchen cannisters contained tea, coffee and sugar. It was immaculately clean and as the owners haven't owned it for very long everything was new. It is well situated, just 10 minutes stroll from the beach at Praa Sandsa and very near to many tourist attractions such as Helston and St Michael's Mount.
We have already recommended it to friends.
Reviewed by Terry5.0★Jul 2019
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