The Mill

8 Customer Reviews

• "To make future guests stay more enjoyable, it would be nice to have local information on businesses, places to visit and walking routes."

  Locked heating was more than adequate but it would have been nice to be able to turn it down. For rainy days and bad weather, board games or a pack of cards would be a nice addition too. Apart from a couple of tea bags and sachets of coffee provided on the first day, there was nothing else provided except for the empty containers. When we’ve stayed in other cottages, these have usually been filled. Milk and mince pies provided on arrival were welcomed after a long drive, as were the festive decorations and crackers. We both had electric toothbrushes and found the charging point in the bathroom would only work when the light was on. This was a bit of a niggle. Access road was poor but we accept that this is probably outside of the owners control.

  Thank you for your review. You may remember that upon arrival, I texted you to welcome you to the property and invited you to contact me at any time, should you have any queries. If the heating was too hot, had you contacted me, I would have arranged for someone to come round to rectify the situation. With regard to games, cards, information etc, we are already on this for next season. The contents of the welcome pack are as we have been advised to do, but we are looking at additional items for next season. Thank you for the information about the toothbrush charging point. We will look into this. With regard to the access road, it's nature is part of the charm of this pretty little hamlet. The shape alters depending on the weather. The Mill is only a very short distance up the track (no more than approximately 50 metres). There are a number of residences and holiday homes that use the track and have to travel further with no difficulty. Property Owner

  Reviewed by James4.1★Dec 2023

• "A lovely property in a great location."

  Very clean and well appointed.

  Thank you for your review Nicola. We are glad you enjoyed your stay at The Mill and look forward to welcoming you back some time in the future. Property Owner

  Reviewed by Nicola5.0★Oct 2023

• "Beds not comfortable and had a ridiculous hard wood surround which can bruise shins in the middle of the night."

  Your comments have been noted. Thank you. Property Owner

  Reviewed by Rod3.8★Sep 2023

• "The Mill cottage is beautiful, and was perfect for our stay."

  The kitchen is well equipped, and there is also WIFI. The yard has a bench and table with a parasol, which sadly we didn't get to use due to the weather. The cottage was lovely and clean and had crisp white bedding. The towels were lovely and thick but personally I felt they could have smelt fresher. The cottage is located near the entrance to Nectans Glen waterfall, which is a lovely walk up there. There are excellent costal walk either way from Trethevy to Tintagel or Trethevy to Boscastle

  Thank you for your review. I am glad to hear that you enjoyed your stay in our cottage and it's great location. We look forward to welcoming you back some time. Property Owner

  Reviewed by Jayne5.0★Aug 2023

• "Lovey cottage with great facilities."

  Immaculate clean and nice views and convenient for all nearby walking trails. A few points that would mention that would give this place maximum sore Outdoor comfortable seating Welcome pack very basic Mismatch cutlery and glass ware. But overall a great comfortable place to stay.

  Hello Timothy. Thank you for your review. I am so glad you enjoyed our cottage and it's wonderful location. Your comments have been noted - Thank you. Property Owner

  Reviewed by Timothy4.4★Aug 2023

• "My partner and I had a fantastic stay for seven nights and we were very happy with the lovely cottage."

  There were a couple of minor issues, however I’m sure if we visited again they would be resolved after informing the owner. Lots of lovely sights to see and interesting places to visit in the surrounding areas too!

  Hello Claire. I am pleased to hear that you enjoyed our cottage and this lovely part of Cornwall. Thank you too, for the kind words that you texted me. We always do our best to address any matters our guests raise and your feedback on minor issues has been dealt with. Property Owner

  Reviewed by Claire4.7★Aug 2023

• "The garden was not as described and it was impossible to sit there comfortably or out of sun and there were many weeds."

  Inside the bed was very low and the hard wooden edges and gaps round the mattress were annoying, nothing romantic about that. No chair or place to sit in bedroom. Said 0.9 miles to see, maybe if you were a seagull but there was no accessible beach near or information on best ones to get to, also some beaches only had a beach when the tide was right out! Needs a bit more thought put into the property to bring it up to the standard we have come to expect from Sykes.

  Thank you for your comments. We welcome all feedback - positive and negative - so that we can continually improve our guests’ experience. Of course, we already communicated at length about your concerns whilst you were staying at the property. The courtyard is exactly as described and portrayed in the photographs on the Sykes property listing. Nothing has changed except the furniture. The seating that features in the courtyard photograph was already at the property when we purchased it. After the photos were taken, one of the chairs was broken so we purchased a handmade picnic bench from a local craftsman. This new furniture is of a much better quality than the older table and chairs, and heavier, so it is better able to withstand any strong coastal winds. I have asked Sykes to remove the photograph of the old furniture. It is our intention to bring down a new parasol when we next visit. We are currently in the process of sourcing a good quality, specialised windproof parasol with a very sturdy base, again to withstand any strong coastal winds. There is a tree above the rear courtyard which drops greenery on a regular basis during May and June. Our cleaner sweeps up during every changeover. Some deposits are bound to appear during our guests’ stay. Now that the summer has arrived, we have seen that weeds do pop up between the paving blocks. We have already requested that our changeover lady keeps an eye on this. We have provided her with an outdoor broom and she has advised us that she has a special brush designed for the very purpose of removing weeds from the paving cracks. The bedroom furniture was in the property when we bought it. The bed is a standard UK double from Ikea. The brand new mattress is a standard UK double, also from Ikea, and therefore compatible with the bedframe design. The gap that you refer to is part of the design, to allow space to tuck the bedding in. The bed IS low. It is designed to be low and we are monitoring guest feedback. As previously discussed with you, we intend to put a chair in the bedroom but we are yet to find a suitable style and size that we can fit up the staircase. Being situated right on the Cornish Coast, there are lots of lovely beaches in the locality. The Welcome Folder in the cottage provides information on some of these. They can also be identified on any map of the local area or by searching on Google. The information provided by Sykes is correct - There IS a beach, less than a mile away from the property, accessible via a public footpath. I am afraid I have no control over the tides or the topography of the area. Property Owner

  Reviewed by Daphne2.8★Jun 2023

• "A lovely week in a delightful cottage."

  Clean comfortable and everything you could need. Milk sugar tea and coffee left for us on arrival. No issues parking. Well worth a walk to the falls and Glen. Within reach of many other attractions. Particulaly enjoyed the local farm shops Definately worth booking!

  Thank you for your lovely review. We are glad you enjoyed the cottage and St Nectan's Glen. We look forward to welcoming you back again in the future. Property Owner

  Reviewed by Keith5.0★Jun 2023

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