“The facilities of the chalet and location of holiday park could not be faulted.”
However upon arrival ,apparent mis-communication had led to the chalet not having been cleaned , following the departure of the previous guests.
A call to the owner was responded to, in approx half an hour ,just as the cleaners had just arrived.
A £10 refund was made and accepted, as after a 350 mile, and 5 hour journey, conversation on my phone between the owner and cleaner, I was not prepared to argue the point.
The owner was insistent that the chalet was to be cleaned thoroughly, but we had already unpacked and stored groceries in the fridge, as not sure of any forthcoming response.
I don’t think £10 was sufficient , I was on holiday , and not prepared to be the go between of owner and cleaners.
A very disappointing start !