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"Brilliant holiday home exceptionally lean and well equipped."
Loved the outside space especially for the dog. Great location for shops and beaches. Highly recommended. Thanks for a great stay x
Reviewed by Philip5.0★Sep 2023
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"Location was superb."
Close to Newquay, Perranporth and Crantock. The right side to visit Falmouth and St Ives. We didnt visit Holywell as the weather limited us to only a couple of beach days.
We didn’t eat in the village, apart from a pop up Pizza van that parked one evening at the village hall. Doughlicious - it was amazing, we went back for more. Gorse Bakery is a must and only a couple of minutes drive.
The house felt like a home. Had everything you'd need. Beds very very comfortable. The bottom bunk is understably a tad small for bigger teenagers - he managed 1 week, just. The kids loved it.
The biggest downside was it felt a bit grubby. Maybe we stayed end of season? But it needed a good clean. Orange discoloured bathroom seals. Super slow drainage in bathroom. Smelt a bit "drainy"
Outside was lovely - just needed a good clean especially the small canopy and windows. Patio door glass was filthy - from previous dogs paws(?)
Upstairs was fine. Downstairs let it down. The sofas needed a hover - the cushions haven't been lifted for a while and it smelt bad (I appreciate its a dog friendly home, a good vacuum and a spray of fabric freshener would be good) There were clumps of dog hair around the feet of the sofas. Skirting boards were dirty. I took a small dog and appreciate this is the downside of dog friendly accommodation, however these small details matter to me. I want to stay somewhere that's at least as clean as my own home.
The dishwasher was welcome as was the washing machine, however the clothes airer only had 2 legs so had to make do with it propped on the dining chairs. We didn't use the tumble function as we weren't in long enough to wait for it to dry. The "floor boards" were super noisy- no quietly going to the loo in night. The fridge was over the top noisy too. (Don't say I didn't warn you!)
I'd consider staying again if it were cleaned properly and they'd not added a further £700 to the price for the same week.
The cleaning conditions you described are unacceptable. We expect a high standard from our property manager and cleaners - they had maintained an overall 100% rating this season up until this point. We’ve taken steps to re-dress this disappointing decline. We hope you accept our apology.
We’ll look into the fridge noise. We spent time there in the off season and it wasn’t causing us any disturbance. Perhaps it’s been dislodged somehow over recent months, if so, we’ll fix it.
We’ve asked our PM to replace the clothes rack. However, there is a clothes’ line in the garden and drying racks in the downstairs toilet. The property manager is on call if anything is not up to standard.
The comment about the rental fee being £700 above previous years is not correct. This year’s price was just over £1000 and within £100 or so of last year’s prices. Our prices are set by Sykes’ own algorithm - based on the average rental costs in Cornwall for the time period and property size. Property Owner
Reviewed by Natalie3.8★Aug 2023
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"Really great location, shop and chip shop nearby."
everything we needed for our stay. Lovely welcome pack, thank you. Only negative, top floor bedroom really hot with the great weather we had. We would definitely stay again.
Reviewed by Ann5.0★Jul 2023
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"We had a wonderfully weeks holiday at the Dunes in Cubert, Lovely house,
Facility’s first class."
Beds very comfortable, Saranne our our Grandaughter
loved her bedroom, parking for one car although we had 2 was not a issue
as plenty of free parking nearby, nice little touches = welcome pack left by
The owners Olga and Ian, lovely quiet garden to sit with a coffee in the
Morning. Thank you Olga and Ian for a great weeks holiday in your house
Anthony , Jackie, Sally, Dan, and Saranne.
Reviewed by Anthony5.0★Jun 2023
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"Great week !"
The dunes was excellent, lovely house would go back again .
Reviewed by James5.0★Jun 2023
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"We had another lovely stay at The Dunes ."
It is a beautiful house , well equipped, clean and ideal for a family holiday .
The beds are very comfortable and is dog friendly.
It is central to a number of places , Newquay, Perranporth, Padstow and we went to Truro Christmas Market .
We will definitely back in 2023 .
Reviewed by Teresa4.7★Dec 2022
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"Second year we have stayed here didn’t disappoint."
Great location to travel around especially to dog friendly beaches which are available all year round. The village has a friendly bakery, shop and chip shop Shane the local pub has closed
Reviewed by Jill5.0★Sep 2022
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"We stayed for a week in The Dunes in August 22 and the property was exactly as described - everything was great from the welcome hamper on arrival to the dog bed/bowls to use for the duration of your stay."
The property is clean, modern and welcoming, we had a family of five and the property is big enough with the added bonus of a master suite on the top floor - the beds are very comfortable!
Highly recommend the property and the area is fantastic with some lovely local beeches - we will be back!
Reviewed by Sonya5.0★Aug 2022
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"Generally a basic rental advertised as for 6 people, but only 2 slice toaster."
The first floor bathroom lacked a shower mat in the bath.
The exit to the garden requires a step for easy access from the house.
More parking space is required as 6 people would arrive in more than 1 car.
For the purpose of clarity, we aim to keep our property summary as accurate as possible, which clearly states: suitable for 5 adults or 6 guests including young children and off road parking for one car - (our welcome email gives directions to additional parking spaces nearby).
The property is a new build and adheres to strict building regs. There is no requirement for an additional step to the patio, unless a special request needs to be met.
We comply with strict cleaning guidelines supplied by Sykes and Cornish Tourist Board; shower mats are not recommended as they quickly become unhygienic. Property Owner
Reviewed by George3.4★Aug 2022
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"Lovely property, very comfortable with everything we needed and some lovely extra touches too."
The owners have thought of everything. Fantastic little sun trap garden for sunbathing and drying clothes or having a quiet read. Lovely location, quiet little village but you definitely need to use the car every day for visiting places. The local beaches are amazing. We would stay here again and would recommend to others. Our dog loved it too. Thank you!
Reviewed by Elizabeth5.0★Aug 2022
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"A really lovely property to stay in, which was exceptionally clean and had great facilities."
It was definitely ‘home from home’ and had everything that we needed for a fabulous holiday. Our small dog felt very settled there too! The ‘welcome pack’ was the perfect gesture! A super location to explore Cornwall, with some fantastic beaches close by. A great week!
Reviewed by Sarah5.0★Jul 2022
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"Couldn’t wish for better accommodation."
Everything was just how you would want a holiday home. Exceptionally clean, very modern, well maintained and little extras added for extra comfort which were very much appreciated.
Reviewed by Norma5.0★May 2022
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"Great location for exploring this part of Cornwall."
Set in a village with lots of amenities. Dunes is very well equipped and very comfortable - pity about the poor state of the small garden.
Thank you for your generous rating. We are sorry the garden wasn’t at its best in March. Between the long winter months and the building work done in the garden before your arrival, the grass had suffered. We have made significant improvements since your stay to include a covered outdoor seating area and better garden drainage. Property Owner
Reviewed by Leslie5.0★Mar 2022
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"We had a lovely stay at the Dunes during the February half term."
The house is well equipped with everything you need for your stay.
The garden is enclosed and safe for both children and your four legged friend.
The beaches near by are great (Holywell and Crantock being the nearest). The village has a well stocked Londis and there is a village bakery, which serves coffees and teas and has an array of cakes as well as breads, pasties and local goods.
Due to it being low season the local pub and restaurant were closed and the fish and chip shop was only open on Friday.
Sadly the village pub & restaurant has not reopened since closing during Covid. Property Owner
Reviewed by Kathryn5.0★Feb 2022
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"All in in a lovely property, clean and comfortable."
The garden is pretty secure but towards the end of the garden, up the slope the fence is very low and having two inquisitive dogs meant you had to keep an eye on them! It would of been nice to know that the local pub had been closed but other than that the local shop is very well stocked and the chip shop is a must! Well located for the local beach at Holywell Bay and for exploring the rest of Cornwall.
Reviewed by Nicola3.8★Oct 2021
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"Beautiful, comfortable home from home."
Stunning house. Thankyou for allowing us to share your home. We had the best time.
Reviewed by Marianne5.0★Sep 2021
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"A lovely modern property with good facilities."
Reviewed by Paul5.0★Sep 2021
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"Excellent all round … house perfect & everything needed was there to hand, cleanliness was fantastic, location for local beaches was second to none, supermarket just 10mins drive away too, secure garden for dogs made a big difference to our time spent at the house, able to relax more knowing they were safe."
Couldn’t fault any of it at all, thank you
Reviewed by Gayle5.0★Aug 2021
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"Fantastic location and accommodation."
Thank you
Reviewed by Clare5.0★Aug 2021
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"I think it should have been clearer in the description that the walk to Holywell is very long with children."
Alot more than 25 minutes described.
Reviewed by Sharon4.1★Aug 2021
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"Well appointed house very well situated to access lovely beaches."
Would visit again.
Reviewed by Janet4.7★Jun 2021
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"We thoroughly enjoyed our holiday and
The Dunes was a lovely house but didn’t find Sykes particularly helpful when we were trying to rearrange holiday dates and price rises."
We eventually discussed our issues with the owner of The Dunes who resolved the problem for us.
Reviewed by Margaret4.4★Jun 2021
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"Ideal location to lots of local beaches."
A modern house in a small village location, close to shop, bakery and chip shop.
Reviewed by Nigel5.0★May 2021
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"Great property in a great location within no more than 15 mins drive to lots of beaches."
Even provided bedding and bowls for the dogs. House was lovely and clean. The only down side I would say was outside presentation front and back lawn could of been cut but saying that we have already booked this property again for next year
Reviewed by Jill5.0★May 2021
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"Brilliant location lovely holiday home and well equipped would definitely book ..."
Brilliant location lovely holiday home and well equipped would definitely book again thanks again for a lovely holiday and updates leading to the holiday
Reviewed by Colin5.0★Oct 2020
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"Very comfortable house in a great position for visiting the beaches on the North Coast."
Excellent bakery and coffee shop and great take away fish and chip shop in the village.
Reviewed by Fran5.0★Sep 2020
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"We had a lovely stay at the Dunes and enjoyed exploring all around the local coastline."
The pub in Cubert was closed but we found a nice little shortcut through the fields and public footpath that ended up at the Smugglers Den (approx 10mins walk). The pub has a dog friendly area, the food was brilliant and it has a nice beer garden to sit in. We enjoyed visits to Padstow (40mins away), Newquay, Charlestown, Perranporth and the Eden Project. It was very busy but of course during this time, you expect that.
The antibacterial gels left in the house were very welcomed. The bed was very comfortable, the house spotlessly clean, the kitchen is well equipped, the garden was secluded and gets the pleasure of the sun in the afternoon. The house was well equipped. My only feedback would be that I was unable to find a washing line. I am not sure if there is one there but a retractable one in the garden may be of some benefit for guests, especially as a washing machine is provided. The other thing would be to provide some empty cupboards in the kitchen, so guests have somewhere to put their bits and bobs.
Overall we would not hesitate to visit The Dunes, as we thoroughly enjoyed our stay and look forward to exploring more of the coastline on our next visit- whenever that may be. Thank you for Olga and Ian, you really do have a lovely home.
Reviewed by Leigh4.4★Sep 2020
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"What a brilliant holiday we had at your lovely cottage the Dunes ."
.We booked on a whim during lockdown and were so grateful to come to a home away from home and for some serious broadening of our horizons by the sea. Gorgeous house and a wonderful service from our hosts .. attention to detail and thoughtful touches for hosting small children. Highly recommended
Reviewed by Olivia5.0★Jul 2020
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"Every thing about the cottage was first class, it was spotlessly clean and had all the equipment necessary for a relaxing holiday."
A nice welcoming touch was the cream tea. The village shops and facilities were just a few minutes walk and the beautiful beach easily accessible by foot or by car. We hope to return soon.
Reviewed by Lauris5.0★Oct 2019
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"The property is well situated for exploring Cornwall."
We walked to Holywell Bay one day and whilst it is quite a walk my 75 year old mother in law managed it fine. Holywell Bay is lovely and well worth a visit. I would also recommend Crantock beach which is a short drive away. Both these beaches are dog friendly all year round. The property is is great with a small enclosed garden for the dog. A dog bed and bowls are provided and there is a stair gate to keep them from going upstairs. The bedrooms and bathrooms are finished to a high standard with nice furnishings. The kitchen area is small but perfectly adequate for a holiday home. Parking for one vehicle directly outside the property so no issues with trying to find a space. If you are looking for a modern holiday home then I would recommend The Dunes.
Reviewed by Helen4.1★Aug 2019
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"Lovely, clean and comfortable house over three floors."
Kitchen well equipped with cooking utensils and dishes, beds really comfortable and bathroom facilities excellent with plenty of hot water. The house is on a small new development which was lovely and quiet. Enclosed garden was perfect for the dog as we could let her out with no problem, and lovely place to chill in the evenings after days at the beach. Had even provided a bed and blanket for the dog, so she had a choice of her own which we brought or a new one which she fully took advantage of. House manager Tracey was always at the end of the phone if we had any questions, and text before we arrived to make sure we had the access code for the key box, and the owners emailed to make sure everything was to our satisfaction as well, so felt very much looked after. The house was centrally located for Holywell, Crantock, Perranporth and Newquay beaches, so my son and his family were spoilt for choice as to where to surf. Lovely shops and amenities in the village which were a 5 minute walk from the property, and plenty of places to eat nearby. All in all a lovely property which I would recommend. The O'Donnell family.
Reviewed by Hazel5.0★Aug 2019
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"The property was substandard and our woes commenced from the time we arrived."
We couldn't get in as the agent had set up the wrong code on the key safe. It was only by trial and error we finally got in. Parking was extremely difficult not helped by a skip on next doors drive which partly blocked our parking space. We subsequently found that next door was having landscaping in the rear garden which created noise throughout the mid to later part of the holiday.
The property itself was much smaller than we had anticipated with very basic facilities. The property was not as clean as it should have been. We arrived to find significant amounts of recycling left over from the previous occupants. The kitchen door had a red stain on it which we could only assume the worse. There were hairs on the bedding in one of the rooms. Two of the three bedrooms were however in an adequate state of cleanliness.
The downstairs toilet seat was broken and the standard of the kitchen equipment was extremely poor. Rusty cheese grater, knives, pans, dirty oven trays and dirty oven. The microwave wasn't as clean as it should have been, the cutlery tray was dirty and so we had to wash all cutlery, and the floor in the living room was dusty. Flimsy cheaper toaster and extremely dirty toilet brush holders.
We booked the property partly because of the "enclosed garden" however the top of the garden was only secured by a two foot piece of wood.
We certainly would never book this property again.
Reviewed by Paul1.6★Aug 2019
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"Property like new with all the mod cons."
30 mins walk (5 mins drive) to Holywell beach and 5 mins walk into the centre of Cubert. No complaints.
Reviewed by Paul5.0★Aug 2019
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"Beautiful new house tastefully decorated and quality furnishings."
Well located for exploring this part of Cornwall. I would say however the distance to beaches and walking distances are much further/longer away though well worth the short drive.
No doubt the guest book will soon be full of recommendations. Lovely property manager on arrival Tracey I believe. We would definitely recommend the property
Reviewed by Karen4.1★Jul 2019
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"Perfect location for exploring Cornwall."
Cottage was beautifully maintained and catered for our dogs. Excellent communication from owner and cottage manager re directions/access to cottage.
Reviewed by Lynne5.0★Jun 2019
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"Fabulous comfortable and very quiet house."
Crantock and Holywell Bay are superb beaches. We found the lady in the cave but not the mermaid! We will be back!
Reviewed by Glynis5.0★Jun 2019
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