“The cottage was quite cold, it would have nice to have had more efficient heating.”
The kitchen was dark, insufficient lighting, also one of the lights wasn't working, in fact, a lot of the lights had no light bulbs. The cleanliness was average. Wifi would be beneficial. Probably wouldn't stay there again, unless these points were rectified.
The kitchen was dark, insufficient lighting, also one of the lights wasn't working, in fact, a lot of the lights had no light bulbs. The cleanliness was average. Wifi would be beneficial. Probably wouldn't stay there again, unless these points were rectified.
- Mrs Sewell, September 2020
Thank you for taking the time to leave this feedback. We do take this very seriously and have given careful consideration to the points you have raised. We have now replaced all the heaters in the property and the light in question has been repaired. We are also pleased to say that we have a new housekeeper, who is keen to ensure that all our guests experience a high standard of cleanliness in the property. A close eye will be kept on the lightbulbs following your comments. With regard to the WiFi, we understand that Kenegie Manor are in the process of providing WiFi around the site, and we hope to provide this in the future. Notwithstanding, we hope that you enjoyed your time at Long Barn Cottage.
- Sykes owner relations