“After looking forward to coming to the Kocha, we were extremely disappointed in the property, it’s was not clean, cobwebs on all the beams throughout, dead flys on kitchen windowsill, blinds were dirty, the settee was very old and uncomfortable, going upstairs the stairs and floor upstairs was creaking and not good, bed in the eaves was not good, you need an helmet it’s that low.”
There was building work right behind the cottage which we were not informed about. With us paying over £800 for a week we expected a lot better. It needs decorating looking tired and in need of a revamp, hot tub was good but very little outside space for the price. Compared to other cottages we have stayed in this was the worst, minimal items in the kitchen compared to others, fridge was rusty and cooker hob was hot and not good to use.Would not recommend this cottage at all.
- Mr Whitelam, August 2020
Thank you for taking the time to leave this feedback. We are sorry that you felt the property was not clean as we are paying particular attention to cleaning in the current times. Had you let us know of any issues, we would have been happy to re-clean and provide you with items you felt were missing. The mezzanine bedroom and outside space are shown in the photographs on the website, so we are sorry if these did not suit your needs. The property has been redecorated this year and we have checked the ceramic hob and it is working well. Apologies if the building work disturbed you, it should not have done as this was only carried out between 9am and 4pm, with no use of machinery. If guests have any issues they only need to let the owners know, as they live on the premises and they will take action as necessary.
Sykes owner relations