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  • Rivergarth - Cornwall - 1024788 - photo 1
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Rivergarth

(Ref. 1024788)

Malpas, Cornwall, Cornwall Show on map

Sykes rating

  • 10 Guests

  • 5 Bedrooms

  • 4 Bathrooms

  • Pets Yes

Features

  • Off road parking
  • Ground floor accommodation
  • Ground floor bedroom
  • Garden / Patio
  • Pub/shop < 1 mile
  • Washing machine
  • Dishwasher
  • Broadband / WiFi

Reviews

1 Customer Review

  • "The house is beautiful and we enjoyed staying there."

    It did feel like we were one of the first people staying at the property as there were quite a number of things that were strange: - there were no coat hangers in the property - despite the property being for 10 people there were only 7 mugs (and none in the annex despite you telling us there were) - the heating was very low / not on at all in some rooms even though it was the coldest day of the year, and no instructions for how to use. In one room the thermostat needed a code and programming which we couldn’t do so we had to sleep in a cold room - the fire in the lounge had no control to be able to turn it on - the TV in the lounge has no aerial connected so unable to use terrestrial TV - all towel rails needed switching on by the fuse switch which we shouldn’t have to work out the problem - ditto the wines fridges were also not switched on - the dishwasher had dirty dishes in it which isn’t nice at all. Also the dishwasher door inside was dirty - no shower gels in bathroom or bins - one other thing, you should check the outside shower as when we came back on day it was spurting water as the pipe had come off (I assume because of the frost). Fortunately one of our guests was a builder and was able to reconnect it but you should have it checked and potentially lagged in this cold weather. - although a nice touch re milk and other products being left, they were all off on the day of arrival Our main comments relate to your service. We had to phone about a number of things and on three separate occasions you just didn’t get back to us, and that is unacceptable.

    We are glad you enjoyed your stay. The house is very recently completely refurbished, and much of the contents (towels, etc) are brand new, as you will have noticed. It is the first time we have rented the property out, so we welcome any feedback going forward. There are separate thermostats in the annexe and top floor, and individual settings for each room on the ground floor. We checked these prior to your arrival and have checked again since your stay, and can confirm these are operating as expected. The one you were accessing that needed the code (we left the code with Sykes) was just for the underfloor heating for the bathroom, not the thermostat for the entire upper floor. In future we will leave instructions for the heating next to the welcome pack. All TVs (there are 9 around the house, as well as the ones fitted in the bathrooms) were tested and should have broadband connections, so you should be able to watch anything you can watch on a smart TV - Netflix, BBC iPlayer, ITV x, etc. We note this week we appear to be missing a remote. We will look at the aerial and whether re-tuning is simply necessary on the one for which you report an issue with the aerial. Please note towel rails are on a timer, not a switch. There are 2 large fridges (and a third in the annexe) and 3 wine fridges, and a wine cooler. We can ensure the extra wine fridges are on going forward. We will check the outdoor shower. We take your point on lagging. We thought the outdoor shower would be a nice touch to wash off dogs/boots after muddy walks. We will check it's not leaking - thanks for pointing out and fixing! It is a very recently refurbished house, as you will have seen, so apologies for any snagging issues. We checked with the cleaning staff, and understand you were provided with a comprehensive pack including wine, fresh fruit, scones, cream, milk, etc as a gift on arrival. We are surprised to hear these were a disappointment. We did get a call from the agent (at 18:24 on the day of your arrival), and tried to call back numerous times (from 18:26), but they failed to answer the call, even on the out of hours number that they provided us with. We apologise for this and have taken this up with them. As soon as we heard the recorded message from them regarding mugs and hangers, we arranged for our cleaner to drop extra mugs and hangers off to you the next morning. There are sufficient mugs, plates, kitchen utensils, etc for everyone; we have confirmed in cupboards, including annexe. We are more than happy to offer you a discount should you choose to stay again. Property Owner

    Reviewed by Scott3.4Jan 2024

Summary

  • 5 bedrooms, 4 with en suite bathrooms
  • Large open-plan living space with kitchen, dining area and sitting area
  • Second kitchen
  • Utility
  • Sitting room
  • Central heating with underfloor heating
  • 4 x electric ovens and hob, microwave, 2 x fridge/freezers, 2 x washing machines, tumble dryer, dishwasher and 3 x wine chillers
  • 7 x Smart TV, WiFi
  • Fuel and power inc. in rent
  • Bed linen and towels inc. in rent
  • Off-road parking for 4 cars
  • Enclosed gardens with lawn, patio, furniture
  • Two well-behaved dogs welcome (charges may apply)
  • Sorry, no smoking
  • Shop and pub 0.3 miles, Truro River 0.1 miles
  • Note: Check-in from 4pm and check-out by 10am

The property

Rivergarth, resting in the small, Cornish village of Malpas, just off the banks of the tranquil Tresilian River, is a fantastic, five-bedroom holiday home.

A large and contemporary property boasting off-road parking for up to four cars, a collection of immaculate living spaces, and bedrooms that enjoy river views and a glimpse of the pristine surrounding landscapes, this marvellous stay welcomes a large family or a group of friends, along with their two well-behaved dogs, to enjoy a memorable escape to Cornwall.

Park up, and step into your lovely new home-from-home, where you'll discover an array of bright, elegantly-decorated interiors, on full show in the home's open-plan living space.

Here, you will find a fully-equipped kitchen complete with sleek appliances to help you rustle up delicious home-cooked feasts, a breakfast bar, and a sizeable dining table for you and your loved ones to savour your meals upon.

On warmer days, take your food and beverages outside into the idyllic garden space, where you can enjoy some alfresco dining on the courtyard with the help of the barbecue, or even just sip a glass of your favourite tipple as you gaze out upon your serene new setting.

Indoors, you can kick back and relax in one of two sitting rooms, each featuring Smart TVs, before your head to refresh with an indulgent shower or bath on your way to settling down for a much-needed rest in one of the four sumptuous double bedrooms.

In the morning, take a cup of coffee out onto the balcony, which is accessible from your bedroom, to soak in your calming scenery, before you get ready to set out to explore your local area.

A short walk from your new lodgings brings you to the Heron Inn, and Farm & Coffee Shop, where you can load up on essentials or enjoy a coffee or tea overlooking the local birdlife, pontoon and slipway.

There is boating and kayaking activity and a seasonal ferry to Trelissick Gardens and Falmouth.

The Heron Inn is a well-renowned, award-winning gastropub and serves snacks and meals.The property has close accessible hiking and dog walking trails and village slipway for kayaks.

A brief car trip west will take you to Truro, where you can spend time roaming the historic grounds of Truro Cathedral, brush up on history at the Royal Cornwall Museum, or even just meander through the serene greens of the Victoria Gardens.

Make your next visit to Cornwall unforgettable by booking a stay at Rivergarth.

Note: This property has a Good Housekeeping bond of £400.

View on map

About the location

MALPAS, CORNWALL

Truro 2.8 miles; Falmouth 13.3 miles; Mevagissey 17.1 miles.

Malpas is a riverside village resting between St Clement and Truro. Its location offers access to a wealth of attractions including National Trust sites, historical tourist attractions and museums, and scenic gardens. With many restaurants, cafes, pubs, farm shops and convenience stores to select from, you'll have everything that you’ll need to stock up and enjoy the local produce. Within easy reach of the village is Truro, a popular cathedral city, where you’ll find further attractions, amenities, and retail parks including the boating lake, Cornish themed exhibitions, and walking trails. Also, closely situated to the coast, you can head down towards Falmouth, Towan beach or Maenporth for a relaxing beach day, all offering great experiences.

This property offers the following short breaks:

  • Winter
  • Off-season
  • Last minute
  • Christmas