Rock Lobster

10 Customer Reviews

• "A stunning property with amazing views."

  Only criticism is that the cleanliness wasn't great and we arrived to a dishwasher full of dirty crockery, some so stained that we had to wash it several times. Also many tumblers were chipped. Other than that we had a fantastic holiday and would return.

  Thank you for taking the time to share your feedback with us. We are so pleased that you enjoyed your stay and the lovely views at the property, but are sorry to hear that you experienced some housekeeping issues. Your comments will be raised to our housekeeping team - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by D3.4★Oct 2023

• "Excellent property with stunning views out to sea…."

  Breathtaking ! All the comforts of home and more…we will definitely be back .

  Thank you for taking the time to share your feedback with us. We are very happy to hear that you enjoyed your stay at the property and its surroundings. We look forward to welcoming you back in the future - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Clare5.0★Oct 2023

• "The mattress on the double on the top floor is well past its best."

  The matress protectors are tired and need replacing. Especially when you have super king cover on a king size bed

  Thank you for your feedback, this has been shared with the owners to consider replacement bedding. We do hope you otherwise had a great stay and that you choose to book with John Bray Cornish Holidays again. Property Owner

  Reviewed by Peter4.4★Sep 2023

• "Property was awesome, better than described with views to die for."

  Loads of thoughtful touches with games for the kids to play with etc. The only down side was the cleaning company who let themselves into the property before we were scheduled to check out. They loaded all their cleaning chemicals into the hallway where the kids shoes were situated and stood around until I asked them to leave. Very unprofessional letting themselves into the property before the allotted time and without our permission. Left a small sour taste on and amazing break. We would definitely book with the owners again

  Thank you for taking the time to share your feedback with us. We are pleased you enjoyed your stay at Rock Lobster. We are sorry you experienced a problem with the cleaning team; we shall take this up with them to ensure there is no misunderstanding in future. We do hope that we get the opportunity to welcome you back to Cornwall in the future. John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Dave5.0★Jul 2023

• "A beautiful well positioned home only issue wàs the showers had black mould which smelled, we cleaned the shower trays to remove the mould and subsequent smell before use."

  Otherwise good.

  Thank you for taking the time to share your feedback with us. We are pleased you enjoyed your stay at Rock Lobster. We are sorry you found mould on the showers and apologise this was not picked up on changeover. We do hope that we get the opportunity to welcome you back to Cornwall in the future. John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Henry4.7★Jul 2023

• "We had a lovely week ."

  The property is lovely everything you need for you stay . Lovely location. We looked for booking up for next year bur could not see it available.

  Thank you for your fantastic feedback. We are pleased to hear you had such a great stay. We hope you choose to book with John Bray Cornish Holidays again as we would love to welcome you back to Cornwall in the very near future. Property Owner

  Reviewed by David5.0★May 2023

• "Thank you for such a great stay."

  The house is beautiful and furnished and equipped to a high standard. The views are amazing and the house is convenient for walking into Port Isaac and coastal walks to Polzeath and Tintagel. There are plenty of options for eating in Port Isaac and a small Co-Op nearby. This was one of the best holidays we have had in Cornwall.

  Thank you for your lovely comments, we very much look forward to welcoming you back very soon. John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Debby5.0★May 2023

• "We have stayed at a few John Bray rentals in Castle Rock and this was the worst experience we have had."

  The property had an end of season feeling; a window lock broken, bulb out, carpets filthy and stained with wine. The housekeeping was poor with a blocked shower drain and a significant number of kitchen utensils dirty and requiring washing. The properties are also now showing their age. The master bedroom bed was soft as were the dining area chairs. Most of the symbols on the cooker have worn off so using was trial and error. Worst of all was the positioning of the bed in the master bedroom. It was side on against a wall which is completely unacceptable. On the positive side we enjoy staying in the development. The views and village location are great and the parking a real bonus. This was our first disappointing stay in a John Bray property.

  We have been reviewing all of our feedback for the past few seasons, we just wanted to say a massive thank you for taking the time to feedback on your stay. Your comments were noted by us here at John Bray Cornish Holidays and were raised to rectify. We hope you still managed to enjoy your visit despite these issues and would love to welcome you back to North Cornwall in the future. John Bray on behalf of the owner. Property Owner

  Reviewed by Nicholas2.8★Sep 2021

• "We have stayed at Rock Lobster a number of times and really enjoy it's location, Views and comfort."

  This time though the carpets needed a clean but otherwise a thoroughly enjoyable stay.

  Reviewed by Ian4.7★Sep 2021

• "We had a fantastic stay at Rock Lobster, house was perfect for our big family group and just loved the views"

  Reviewed by Julie4.7★Jul 2021

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