The Granary

8 Customer Reviews

• "Nice pretty garden and cottage, and the owners have tried really hard to make it welcoming."

  ... shame about the inconsiderate neighbours. The people in Hayloft played football with their children against the bedroom wall upstairs at 6.45am for 3 mornings and the nightmare family opposite behind the tall lelandii hedge screamed and shouted and played loud music until past midnight so we didn't sleep well or relax much. Maybe it's quieter during term time? The bathroom needs urgent attention, under the paint the wood around the bath and pipe boxing is rotten and stained. We were picking small fungi off the skirting board by the toilet. Needs a decent king size double bed, and one of the single mattresses needs replacing. Oven is complicated to operate and we only found the manual by accident, some one had hidden it behind a saucepan! The site manager needs to paint the yellow car park spaces again so 4 cars can get onto the concrete in wet weather please.

  I am sorry that your stay was spoiled by some noisy guests at the neighbouring properties over the August Bank holiday. The cottages at Tregwarmond Mill are normally praised for providing a very peaceful environment for guests. Thank you for your helpful feedback and in particular for pointing out the staining in the bathroom. We have taken immediate action to check this out and found a small leak had developed in a pipe close to the toilet which has now been repaired. The skirting board has been replaced and all paintwork made good. We have also displayed clear instructions to operate the oven close to the appliance for the convenience of our guests. Property Owner

  Reviewed by Catherine3.8★Aug 2023

• "Good location for visiting surrounding area and nicely tucked away"

  Thank you so much for your kind words, we are so happy that you enjoyed your stay and would love to have you back in the future! - John Bray Cornish Holidays On Behalf Of The Owner. Property Owner

  Reviewed by William5.0★Jul 2022

• "Lovely cottage and superbly equipped with everything you would need to make a perfect stay."

  Bed and pillows very comfortable. We had excellent weather which added to a brilliant vacation. Thank you

  Thank you so much for your kind words. It's great to hear that you had such a fabulous stay and had the perfect base to explore the local area from! - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Ann5.0★Jun 2022

• "Charming cottage with well kept grounds."

  Linens very clean. Oven not working, so meal preparation limited. Most things pulled out of cabinets had to be cleaned before using: wine glasses, cutlery and pans. Sat nav sent us into caravan park. No recycling bins, which is shocking after the Cop 26 was held there this year. called head office.

  Thank you for taking your time to provide us with your feedback. I am very sorry that you were unable to get the oven working. The oven was new in 2021 and the operation of the knobs can be a little complex. We will leave instructions in a more visible place for future guests. We will also ensure that our guests are given better instructions to find The Granary as we are aware that the postcode does not give the exact location. We wish to assure all of our guests that waste from Tregwarmond Mill is recycled at the depot by Biffa Collection Services. We have been told that only 4% of the waste from Tregwarmond Mill went to landfill in 2021. Property Owner

  Reviewed by Katherine3.4★May 2022

• "The cottage was beautiful and really well laid out."

  The facilities were great and we couldn't fault the cottage for comfort, space upstairs and privacy. The courtyard garden was really convenient for drying wet suits and sitting out in the evening. Our main problem was the head height of the doors - 2 tall family members bumped their heads a few times coming in and out and the compactness of the kitchen/table area & bathroom - again a tallish family of 5 made it a squeeze to eat together or shower/use the loo without a struggle The only improvement we could see was that the cottage could do with a deep clean - areas behind the TV/lights/beds were very dusty and cobwebbed. Overall we had a lovely stay thank you

  Thank you so much for your feedback. It's great to hear that you had such a nice stay at the property! - John Bray Cornish Holidays on behalf of the owner. Property Owner

  Reviewed by Julie4.1★Apr 2022

• "The cottage was in a reasonable location, but we were familiar with the the area before arriving so that was fine."

  The draws in the kitchen were falling apart and that area needs a complete refurb before someone gets accidentally hurt on a falling draw. The directions to the place need to be clearer. Even when we rang, the person on the phone wasn’t completely sure. But otherwise it was fine for our needs, nothing plush, but at that price we would definitely consider coming back next year.

  We are sorry to hear that you had issues with the drawers in the kitchen and we will look into this as a priority. We have taken on board your feedback about directions to the house and we have now updated these. It’s great to hear you would consider coming back next year! Property Owner

  Reviewed by Rohit3.4★Jul 2021

• "Great location central to visit lots of beaches."

  Accommodation had everything we needed. Perfect holiday helped buy the perfect weather

  Thank you for your feedback. We are delighted to hear you enjoyed your holiday at The Granary! Property Owner

  Reviewed by Susan5.0★Jul 2021

• "Overall The Granary is a well equipped property in quiet surroundings with a good location for many beaches and coastal walks."

  The postcode provided does not take you to the property or even that near to it so better directions would be helpful. The house smelt very damp when we first arrived but there were no actual signs of damp and the smell lessened considerably over the first day or so - perhaps better airing would help this. The beds were comfortable with good linen and towels provided. Parking was easy. We didn’t realise from The Granary advert when booking that there were other cottages around it as this is not shown - we thought it was just attached to one other property with nothing else near. We enjoyed our stay here - it was comfortable and has a lovely enclosed patio with seating at the back.

  Thank you for your helpful feedback. We have now updated the directions to ensure that it is straightforward for our guests to find The Granary. We are sorry that the property smelt damp on the arrival of guests when the previous week had been unusually wet and cold for July. The property is regularly checked for any signs of damp and appropriate work has been carried out over the years to ensure the cottage remains damp free. Property Owner

  Reviewed by Bridget4.7★Jul 2021

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