The Cornerstone

20 Customer Reviews

• "Lovely, cosy property with all home comforts."

  Property in a lovely peaceful location, walking distance to all that Bourton-on-the-Water has to offer. Only problem we had was poor reception for TV, but wasn't a major issue for us as we were out most of the time. Hot tap of sink in bathroom needs attention. Front garden is secure, but not the little patio area. Despite the few issues mentioned above we would definitely consider staying again. We had an enjoyable stay.

  Reviewed by Julie4.4★Apr 2024

• "Great cottage to say, close to all amenities/attractions, just a few minutes walk away."

  At the same time, very quiet neighbourhood. Would recommend.

  Thank you for your feedback with regards to your stay at The Cornerstone. We are so pleased to hear you enjoyed your stay with us, it's in a great location to explore the Cotswolds and we would love to welcome you all back again soon. Kind regards Manor Cottages. Property Owner

  Reviewed by Vinayagam5.0★Mar 2024

• "A lovely 2 bed property, extremely well equipped, clean and comfortable, it was ..."

  A lovely 2 bed property, extremely well equipped, clean and comfortable, it was a pleasure to reside for the week, central to everything in the town, easy walking distance, we are hoping to return in due course - you will not be disappointed

  Thank you for your wonderful feedback. We are delighted that you enjoyed your stay and hope we can welcome you back again soon. Best wishes Manor Cottages Property Owner

  Reviewed by John5.0★Feb 2024

• "Cottage was very convenient for Bourton centre, well appointed and nicely furnished."

  It was very clean and only criticism is that there wasn’t any recycling instructions. We had a problem with the heating on our first day and when reported it was quickly rectified. A very enjoyable stay.

  Thank you for your feedback with regards to your stay at The Cornerstone. It's wonderful to hear you enjoyed your stay with us and thank you for providing feedback. We will look into updating the recycling details. We hope to welcome you back again very soon. Kind regards Manor Cottages. Property Owner

  Reviewed by Peter5.0★Feb 2024

• "We loved our stay and would definitely want to come back."

  It’s a beautiful cottage, located in one of our favourite towns in the UK. It was the perfect place to spend new year. The only area you could improve on is the shower, it is very difficult to regulate the temperature. This did not impact our stay though and we would recommend the cottage to others. On another note, it did say in the book to let you know if repairs are needed. This was just to make the owner aware it is not a complaint, I just wasn’t sure how to report this. The towel rail in the bathroom needs re-securing, the plug is coming out of the wall, the one that is in is too small for the hole. The handle on the middle draw of the bedside table, in the master bedroom, on the left hand side came loose, it needs glued back on again.

  Thank you for your feedback with regards to your stay at The Cornerstone. It's lovely to hear you spend the New Year with us and thank you for your feedback, we will pass this onto our Managed Services for review. We hope to welcome you back again very soon. Kind regards Manor Cottages. Property Owner

  Reviewed by Matthew4.4★Dec 2023

• "The property was in a great location and was a perfect size for 4 guests with ample room for everyone."

  However, it needed more attention spent on the cleanliness of the property, which is not what you expect with the price you pay. The windowsills were very dirty with cobwebs on the inside and outside. They had green and dirt on the outside of the sills which just needed a good clean. It could have done with some more coffee, such as decaf and maybe some varieties of teas? Usually when booking accommodation you get left some milk in the fridge, but this place did not provide this. Overall it was a nice place to stay but was just let down by the lack of attention when cleaning. I probably wouldn't pay the money to stay there again because of this.

  Thank you for taking the time to provide this feedback. We're sorry if the cleanliness was not up to our usual high standards. Thank you for bringing this to our attention and also for your suggestions and recommendations which have been passed on to the Property Manager. Best wishes Manor Cottages Property Owner

  Reviewed by Harriett3.8★Oct 2023

• "Our stay at The Cornerstone was really enjoyable."

  The cottage itself was tastefully decorated and extremely clean The owners should be congratulated in providing such a lovely and homely place to stay. There is a smart TV but no matter where I looked I just couldn't find any instructions on how to watch the beeb or ITV.

  Many thanks for the wonderful feedback, we're so pleased you had an enjoyable stay. Thank you for mentioning the instructions for the Smart TV, we will check to make sure they are in place.We do hope to welcome you back again, Best wishes, Character Cottages Property Owner

  Reviewed by Victor5.0★Jun 2023

• "The Cornerstone was a lovely place to stay for our first family break with our baby."

  The cottage had everything we needed and was very comfortable with friendly neighbours. The location was fantastic and allowed us to explore all that Bourton-On-The-Water had to offer on foot while being able to quickly pop back when needed.

  Reviewed by Kimberley5.0★May 2023

• "Lovely cottage in a lovely location, right in the heart of the village and lots of walking trails from the door."

  Kitchen wasn't as clean as the rest of the cottage so I am assuming it was an oversight. The sink was dirty and stained, dirty cups in cupboard and dishwasher and side not clean, but the cleanliness every where else was great (hence the oversight comment). TV reception very bad and a shame no tv in the bedroom, Parking for a large car also a bit tight. having said that its a lovely place and I would happily recommend.

  Thank you for taking the time to provide this feedback. We're glad you loved the cottage and location but sorry to hear you encountered some issues. We wish you had contacted us during your stay as these could have been resolved but please be assured that the housekeeping team have been made aware of the standard of cleanliness in the kitchen. TV reception can be sporadic in that area unfortunately and we hope that this didn't impact your stay too much. Best wishes Character Cottages Property Owner

  Reviewed by Susan4.1★Apr 2023

• "Lovely property in a great location."

  Quite overlooked and not enclosed at the rear which maybe should be explained more in the details. Didn't bother me too much but could others. Parking space a great bonus, would be very tight with a larger car. Property was very clean and I would definitely return.

  Thank you for your feedback and we're glad you loved the property and location. We appreciate your comments and will note them for future guests. We hope to welcome you again. Best wishes Character Cottages Property Owner

  Reviewed by Rachel4.4★Mar 2023

• "Lovely clean property."

  Well maintained. The fact that it is slightly overlooked may be an issue for some. The recycling options need to be clearly explained. We couldn’t work out what went where. We were grateful for the private parking space. The location was ideal as it was a short, flat walk into the picturesque village of Bourton on the water. There are many walking routes from the door so we didn’t need to use our car for the time we were there. Thank you for the lovely welcoming pack.

  We are pleased you liked the Cornerstone. We have passed your comment about the recycling onto the housekeeping team. We are glad you enjoyed the location. Best wishes Character Cottages Property Owner

  Reviewed by Geraldine4.1★Feb 2023

• "Beautifully kept cottage in an ideal location just a couple of minutes walk to the High Street."

  Well equipped with all you would need. 6pm check in is a little late,

  Thank you for this lovely review. We're glad you loved the cottage and also the great location. We're trying to gradually amend the check in times following the pandemic - thank you for bringing this to our attention. Character Cottages Property Owner

  Reviewed by Rosemary5.0★Nov 2022

• "Lovely cottage."

  Clean and comfortable and in a great location.

  Thank you for your feedback, it's always nice to hear how much guests have loved staying. We hope to welcome you again very soon. Kind regards Character Cottages Property Owner

  Reviewed by Martin5.0★Nov 2022

• "Lovely cottage in perfect location."

  Very clean and comfortable. Only picky thing for us was the summer duvet needs to be changed to winter as its now November.

  Thank you for your feedback with regards to your stay at The Cornerstone. It's lovely to hear how much you enjoyed your stay and i hope you have enjoyed the wonderful sites of the Cotswolds. Thank you for your feedback with regards to the duvet togs, this has now been addressed by our Housekeeping department. Kind regards Character Cottages Property Owner

  Reviewed by Fiona4.7★Nov 2022

• "Lovely cottage."

  Everything was clean and tidy and the cottage was even prettier than the pictures. 2 minute walk from the village centre, although in a quiet road. We will be back.

  Thank you for your lovely review, we are pleased you had an enjoyable stay and look forward to welcoming you again soon. With best wishes Character Cottages Property Owner

  Reviewed by Nuno5.0★Aug 2022

• "Great place to stay, set in a lovely village."

  Only wish there were more hooks to hang the bath towels as only one rail provided for 4 people.

  Thank you for your review and we're delighted you enjoyed your stay at The Cornerstone. We hope to welcome you again. Property Owner

  Reviewed by Annette4.7★Aug 2022

• "What a wonderful house we loved it, very well furnished, comfortable beds, fresh and clean throughout, perfect location."

  That's so great to hear, I'm so pleased you had a lovely stay. We hope to welcome you back again. Property Owner

  Reviewed by Katherine5.0★Aug 2022

• "Beautiful place to stay within the lovely village of Bourton on the water."

  Owners quick to reply to my text regarding facilities at property. I was contacted by yourselves as well as soon as we entered property to check all was ok. Will certainly recommend without hesitation and hopefully will return sometime in the future.

  Amazing you had a lovely stay in The Cornerstone and you received great service from the owners and ourselves. Thank you so much for the feedback and the recommendation. Best Wishes Character Cottages. Property Owner

  Reviewed by Diane5.0★Aug 2022

• "We absolutely loved our stay at the Cornerstone."

  It was bright, clean, welcoming and in such a great location. We slept really well and the facilities were perfect for our family of three. We've already recommended it to our friends and family and wouldn't hesitate to stay again. The only comment we'd make is that check in was on the later side when you have young children but apart from that it was perfect.

  Thank you for the lovely feedback. We are delighted to hear that you were so happy with the property, amenities and location. Late check ins are standard now due to Covid (and properties requiring more thorough cleaning) and we apologise for any inconvenience. Where possible we allow earlier check ins if the property is ready but we can only do that on the day of check in if a guest requests earlier check in. Best wishes, Character Cottages Property Owner

  Reviewed by Laura5.0★Jul 2022

• "Our family party of 4 were pleasantly surprised at The Cornerstone and its well kept condition."

  We understand we were only 2nd set of visitors. Overall the experience was really delightful. However, we would highly recommend the installation of well placed 'grab bars' in the Bath & bathroom though. For health & safety reasons alone. As senior citizens we felt the risk of falling by the more elderly of the populace would likely cause unwanted incidents. A Free standing Floor fan in the lounge might be sensible for the hotter weather. We certainly appreciated the hosts buying two small desk fans for the bedrooms during our stay. Overall ''brilliant" and we would consider staying again . Price wise we felt the cost a 'tad on the high side' as Pensioners and with inflation hitting our pockets as I write we would need to reconsider budgets in future. Thanks and well done.

  We are so happy to hear that you found your stay delightful. Your comments on how we can improve on making all our guests feel more comfortable and secure have been noted. Best wishes, Character Cottages Property Owner

  Reviewed by Tony3.8★Jul 2022

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