The Coach House

46 Customer Reviews

• "We loved the property, great peaceful stay, nice village, lovely pub lunches and walks, we wasn’t a fan of the low back sofas, but that is us not you, dogs loved the big safe garden."

  We loved our stay, thank you

  Reviewed by Anthony4.7★Nov 2023

• "Perfect property for our needs."

  It was spacious and the enclosed garden was brilliant for the dogs. Would definitely stop again.

  Reviewed by Francesca4.7★Oct 2023

• "We had a lovely relaxing weekend break at the Coach House which we found to be very well equipped, very clean and warm."

  The large garden provided amble space for our two dogs to explore with secure off road parking making it perfect for all our needs. Would happy look to return if visiting the area again in the future and can recommend to others fully.

  Reviewed by Antony5.0★Oct 2023

• "Grass uncut making it difficult to clean up after dogs to find where they had done their business."

  Very dark cottage dark colours and poor lighting. Toilet and bathroom on ground floor was unexpected and had to manage stairs in the night to use toilet. Wild and overgrown garden. Property was ok but from choice we would not use again. No means of keeping gates open when you went out you would find one had blown closed whilst out and entrance being on junction it was risky stopping part way in entrance.

  Reviewed by Brian2.8★Sep 2023

• "Absolutely gorgeous spacious, spotlessly clean, perfect for the dogs with the large garden totally enclosed, situated in a good location, some road noise but soon got used to it."

  There was a lovely welcome pack upon arrival and although we took our our duvets etc, bedding and lovely towels were provided. Would definitely book again.

  Reviewed by Marjorie5.0★Sep 2023

• "The washing machine was disgusting."

  ..dirty.smelly.you could not use it.we had to find a laundrette which cost us £16.The grill wasn't cleaned after the last use.The sheets on the double bed needed to be deeper they came off all the time.The hot water for shower upstairs was not good.And of cause you know about the dead lock being on the front door and we didn't get into the cottage over 2 and a half hours later than allowed. Had to eat outside thank goodness it wasn't raining.

  Reviewed by Thomas2.5★Aug 2023

• "A beautiful place to stay."

  Reviewed by Helen5.0★Jul 2023

• "Comfy, quiet, clean and a great base for getting to North Worcestershire and Shropshire."

  I found it well priced too. It's particularly good if you have dogs. There are a couple of good walks. The pub up the road is OK, but I'd advise going along the road to Cleobury where there are a couple of decent establishments.

  Reviewed by Paul5.0★Jul 2023

• "The property was a great size with a large garden."

  Secure for a larger dog. Near a road but it is a quiet road. Lots of lovely walks near by. Good value food at the pub near by and the weather was great which made a great holiday. Adelle answered are queries straight away and the property was lovely and clean. Highly recommended

  Reviewed by Susan4.7★Jun 2023

• "On arrival we experienced a clean comfortable and welcoming feel."

  A welcome pack was much appreciated & thoughtful.Adele kept in touch with us regarding any issues arisen. Loved it.

  Reviewed by Jayne5.0★May 2023

• "We had a fabulous stay at the coach house would definitely recommend and would stay again"

  Reviewed by Stuart5.0★May 2023

• "We were really pleased with our experience."

  The facilities were excellent. The welcome pack left for us was much appreciated, and Adelle, who looks after cottage was extremely helpful. Carole

  Reviewed by Carole5.0★May 2023

• "Really lovely property, road v busy and noisy which is a shame."

  Nice walks from the door, garden nursery next door also lovely. A couple of clocks needed new batteries.

  Reviewed by David4.4★Mar 2023

• "The heating controller is hard too work"

  Reviewed by Ian3.8★Mar 2023

• "This was a very good place for us for our mini break."

  The garden was perfect for our dog as it was enclosed with plenty of grass. The house was warm and snug. The welcome pack was sweet. There were a couple of tiny niggles - the blind in one of the bedrooms didn't work and the deep freeze needed defrosting but nothing spoiled our enjoyment of our holiday.

  Reviewed by Gill4.4★Feb 2023

• "A lovely, comfortable cottage for a weekend break."

  Lots of space for the family and facilities we're great. The treats were much appreciated.

  Reviewed by Natalie5.0★Feb 2023

• "Cleanliness: Surface Cleaning was adequate however Needs a deep clean, lots of cob webs ,dirty skirting , windows and carpet deeply matted with hair."

  Mould in teapot on arrival. General maintenance: House and Garden needs some attention , the owners will already know this. Managed to just prevent an injury to my dog in the garden. Piece of wood with rusty nail lying on the path.The chimney needs sweeping the back flow of smoke when you light the fire is a real concern. Comfort: Beds fantastic. Sofa awful , we spent most of our time on it putting the seat cushions back into place. Old sock down the back was a bonus . The road noise...... not a lot the owners can do about this but it really should be mentioned on the cottage description it really is intrusive with heavy industrial traffic all day .Must be awful in summer if you want to use the garden. Lounge rug a real trip hazard as it constantly rucks up under a glass coffee table too heavy to move .Not sure how Adelle managed to move it to clean . Equipped: Considering the cottage can sleep 5 , nowhere near enough mugs/cups . 1 pint glass , no storage tins /boxes but managed to find an old takeaway container to put biscuits in, no bath mats provided, two log burners but no fire irons?? Couldn't open the freezer drawer so frosted up. Used the vaccum but had to open the doors of the cottage to ventilate it afterwards, perhaps the filter needs changing. I wouldn't return and this is the first poor Sykes review I have felt the need to leave . Sorry.

  Many thanks for your feedback, without which we couldn’t improve the service and experience we offer our guests. We’re immensely proud of our Sykes Perfect 10 award we have received for 100% positive feedback over the last 3 months, and will take on board your comments and action accordingly to keep our standards as high as we expect them to be. 

Naturally we’re disappointed we couldn’t rectify any of these points for you during your stay as this is the first we have heard of these issues, and we encourage guests to contact us if they would like to discuss anything whatsoever before, during or after their stay. We’ll always endeavour to resolve matters to the best of our ability in any given situation. 

Once again, many thanks for taking the time to give your thorough feedback. We very much appreciate it, and will take it on board to continue to improve our guest experiences in the future. Property Owner

  Reviewed by Ruth2.2★Feb 2023

• "Stunning property, clean, comfortable, lovely decor."

  Extras including family games, books, chocolates, milk and prosecco were very welcomed! The fencing around the garden for the dog was an extra bonus and peace of mind. Would highly recommend and would stay again if in the area again. Thank you!

  Reviewed by Sally5.0★Feb 2023

• "We had a very enjoyable stay."

  Cottage comfortable and clean. Great base for exploring Shropshire Hills and local forests. We particularly liked Ludlow.

  Reviewed by Duncan5.0★Feb 2023

• "Excellent property, beautifully modern decor with lovely original features!"

  Huge range of kitchen facilities, bathrooms done to a very high standard and beds were the most comfortable we have slept it. Christmas decorations and welcome gifts were a lovely touch. Adelle the liaison lady was extremely helpful, genuinely couldn't have asked for anything more. We will definitely visiting again

  Reviewed by Jade5.0★Dec 2022

• "This was the most perfect and beautiful place we have ever stayed at."

  The house is just absolutely beautiful with incredible character. We were a family of 2 adults and a teen with 2 dogs and we would have moved out and relocated to live in this property. Incredibly well cared for and the price was well worth it! We cannot thank the owners enough and most definitely will return!

  Reviewed by Sammie5.0★Dec 2022

• "Amazing place to stay ."

  .excellent value for money good local facilties Couldn't have found a better venue Would definately stay again and recommend

  Reviewed by Susan5.0★Nov 2022

• "We stayed at the Coach House for a month while our own home was being rebuilt."

  It was, simply, perfect. It had everything we needed for an extended stay with two kids and a stupid dog. It was spacious, warm, comfortable, with high quality furniture and a very high standard of decoration. We did lots of cooking in the spacious and well equipped kitchen, we cooked marshmallows on sticks in the woodburner, our dog - Wirehaired Pointer with a desire to explore the world - was completely safe in the entirely secure garden, and we played games, watched films, and read books in the lounge while rain lashed at the windows. All the rooms were big enough, all the beds were comfortable, there was loads of spare bedding and towels, washing machine, dishwasher, clothes rack, WiFi, and the showers were lovely . Pub and shop within walking distance, Bewdley is 10 minutes drive with everything you need. We had a really great time - we've rarely stayed anywhere so genuinely homely, comfortable and practical. The owner, James, and the housekeeping team lead by Adelle, were incredibly kind and helpful when - to the shock of all - our building work over-ran and our boiler at home conked out. Gorgeous area. Lots of walking in the Wyre Forest and Clee Hills. Bewdley, Ludlow and Tenbury provide the small, pretty, interesting towns. Book it, you will absolutely *not* be disappointed.

  Reviewed by Philip5.0★Nov 2022

• "We had a really wonderful stay at The Coach House."

  The log burner and the garden were great hits to out family and we all thoroughly enjoyed our stay. We will highly recomment The Coach House to other and we’d wish to return for another stay. Thank you for the wonderful scones and tea and coffe on our arrival. The Birkett family

  Reviewed by Christine5.0★Oct 2022

• "We really enjoyed our stay, and the property was clean, well maintained and decorated, and very comfortable."

  it was well equipped with thoughtful touches such as teabags and essentials and some delicious scones left for us! It was warm and welcoming.

  Reviewed by Bernadette5.0★Sep 2022

• "Beautiful property that pictures do not do it justice"

  Reviewed by Tracey5.0★Sep 2022

• "We love to cook so would suggest a couple of things additional in the kitchen, Grater (which we asked for but never got, so bought one), Wooden Spoons, Ladle, Pizza Cutter and additional Tea Towels as only had one for the full week and had to buy some."

  .. Paintwork was a bit dated and lots of scuff marks on the walls, lots of cobwebs too which could have been removed before we got there, understand its an old building but these clearly hadn't been cleaned, more so on the window sills (plants)... Found the shelf in the ensuite bathroom a bit too intrusive... Not in the right place to brush your teeth :)...

  Reviewed by Marcia3.8★Sep 2022

• "Lovely property - maybe a little closer to the main road than we thought it ..."

  Lovely property - maybe a little closer to the main road than we thought it would be and could hear traffic at busy times We would be very likely to stay again

  Reviewed by Chris4.7★Jul 2022

• "Dried dog poo under 3 beds."

  Carpet stained. Thick dust throughout. Shower very moldy and around bath. Carpet gripper at top of stairs loose. Washing machine rubber dirty. Top drawer of freezer too icy to pull out. Majority of crockery very chipped and cracked. Only 5 mugs provided. Not aware it was situated on a T Junction with no footpath very noisy. Dining room table dirty - only 4 chairs not 5 as shown. Outside furniture covered in mold. Compensation agreed before we found other problems and told would have to go through 3rd party for anymore. Worst holiday ever!!

  Thank for your feedback, without which we couldn't keep improving our guests experience. Naturally we were alarmed to receive your call the morning after check-in, alerting us to the issues you were facing. Due to the severity of the situation we immediately offered the opportunity to vacate, and a full refund without question. We were told that instead you would prefer us to arrange housekeeping to go back in and resolve. In the hour it took to arrange this we were then told you'd prefer that housekeeping did not return, and that you'd completed a clean to your satisfaction and that you were very happy to stay for the week. Disappointed that you'd felt you had to clean on your holiday we immediately offered compensation which was understood to have been received as generous. To investigate the matter further we were told that photos would be forthcoming, but all we received was a single image of the plates and bowls. We have since audited the crockery, replacing the chipped items and providing an additional set of mugs. We appreciate you bringing this to our attention. The shower area has received fresh silicone around the edge and we will also be looking in to your comments about the carpet gripper and the washing machine rubber. We have further investigated the feedback about the garden furniture, and the small dining set is painted in cottage cream, and the bench is oiled allowing it to weather with a patina. The house is situated on a country road without a footpath directly outside, you have to pass out of the gates and around our land before meeting the footpath all the way up to the village stores. In the other direction it's a winding country road leading in to the middle of the forest and as typical of this type of remote location doesn't have a separate pedestrian path. Property Owner

  Reviewed by Ellen1.9★Jun 2022

• "The cottage was charming with lots of features but a bit dusty around the edges."

  Lovely big lounge but the sofa's were uncomfortable as backs very low. Nice to have a ensuite bedroom and the bed is large and very comfortable also loads of cupboard space Large garden with seating areas plenty of space for the dogs to run around Good area with plenty of places to visit that are a short distance from cottage Would go again

  Reviewed by Ann4.1★Jun 2022

• "Very tastefully decorated and comfortable."

  Enclosed large garden a bonus. Scones, cream and jam much appreciated..Plenty of walks nearby.

  Reviewed by Anthony5.0★Feb 2022

• "Didn't manage to use the accommodation alot due to bereavement but seems a lovely place"

  Reviewed by Jackie5.0★Feb 2022

• "Overall our stay at The Coach House in mid-winter was more than satisfactory."

  Taking into account that the property is set beside a fork in the road between an A road and a lane, the noise was not too horrendous although it should be taken into account if you have a problem with background noise. A loose manhole cover on the lane occasionally caused a clatter as a vehicle passed over it. The only real disappointment was that only one relatively small towel was provided for each guest. The dogs enjoyed staying as well and the walks once in Wye Forest were exceptional. We stayed for a family wedding in the vicinity, but should we need to return to the area we would book the Coach House again.

  Reviewed by David4.1★Dec 2021

• "Disappointed the fact I cudnt get any wifi I had to literally buy internet for ..."

  Disappointed the fact I cudnt get any wifi I had to literally buy internet for the 4 days Hot water was on and off so cudnt have a decent bath also the TV remotes need replacing as they hardly work Everything else about the cottage was lovely we did enjoy the break

  Reviewed by Alexis5.0★Nov 2021

• "Great spot for exploring, and perfect with our dogs with a secure garden."

  only issue we had during our stay was that the settees aren't the most comfortable. wifi posed an initial problem and we logged into the Hub, instead of the dedicated wifi. Remote on the tv and sky seemed to conflict but added bonus we were able to chrome cast our own programmes. these were all minor issues and did not effect our stay in a lovely cottage, very clean and very very well equipped. OH don't use Chef and Brewer (dancing Horse, as recommended in the cottage info) worst meal ever. Thank you to the owners of the Coach House, a lot of thought in setting up the cottage.

  Reviewed by Martin4.4★Oct 2021

• "I wasn’t able to found the laundry bags for putting the dirty laundry in,they ..."

  I wasn’t able to found the laundry bags for putting the dirty laundry in,they was no light switch for the light in the dining room but over all the house was brilliant and we are hoping to go back there again next year

  Reviewed by David4.7★Aug 2021

• "Generally the cottage itself was average, though the kitchen was nice but let down by a poor oven."

  The main bedroom was nice with a very comfortable bed however the ensuite shower temperature was uncontrollable and far too hot. Possibly a personal preference but the lounge sofas were uncomfortable for any significant period, meaning that 4 people had to sit bolt upright when watching TV. TV was 'just' acceptable though controllers were next to useless due to wear and tear and need replacing. Wi-fi and heating worked well. Property is advertised as sleeping 5 but there are only 4 seats at the compact dining table. Biggest let down was the advertised location on the road and the outside space. On the website the property is shown further up the road but its actual location is right on the junction of a very busy uphill road where heavy lorries pass every few minutes having to accelerate hard up the hill thus causing significant road noise, too much to want to sit outside. If we has been aware of the actual cottage location we would not have booked as we had discussed this point but felt that its indicated position on the website suggested this wouldn't be a problem. I feel this is significantly misleading and requires rectifying. Cottage can't help its location but people booking need to be aware. The decking itself is verging on dangerous, ballistrades not secure and would likely give way if anyone leant against them. Grounds themselves pleasant and secure for dog to roam but not for relaxing! Overall property score 5 out of 10 and unfortunately we won't be back

  Reviewed by Nicholas2.8★Aug 2021

• "Very comfortable and lots of great space for our dog."

  All enclosed so felt very safe for her. Loved the surroundings and the house was just fab. Has everything you need. Outside seating was lovely too.

  Reviewed by Anne-marie4.4★Jun 2021

• "Fabulous accommodation in a lovely rural setting."

  Reviewed by Mandy5.0★Jun 2021

• "We chose the property as it was a 4 tick property and sounded just what we wanted."

  On arrival the exterior looked very tired. Grass was ankle length and borders full of weeds. The lovely decking area looked in need of some care too, with weeds growing through the decking and the fence around the deck needed some paint/varnish. The interior was much better and smelt lovely and clean although there were a few cobwebs and under the beds needed a hoover. We had a lovely afternoon tea left us which was delicious. We were also surprised to find no pillow protectors and would have thought this would have been a necessity in covid time. That said it was a warm and comfortable cottage but needs some tweaking to earn its 4 ticks we feel.

  Reviewed by Sally2.8★May 2021

• "We all (including our 2 greyhounds) really enjoyed our stay after a stressful house sale."

  The cottage was clean, warm and very comfortable - with perhaps the only slight drawback being the - undoubtedly extremely comfortable - double bed. Whilst this was as advertised, there is ample space for a king size! The garden was perfect - large, grassy and safe.

  Reviewed by John4.1★Dec 2020

• "Our Greyhounds were happy that the garden was a lot bigger than we thought it would be."

  Large rooms & house was warm & cosy. The main bedroom was large & comfortable, with plenty of space for clothes. The area was lovely with a large retail park about 7 miles away. Bedale is a lovely place to go to walk by the river & Kidderminster is a nice town.

  Reviewed by Harry5.0★Oct 2020

• "The directions to the cottage on the email weren't at all clear, the directions given in the information folder in the cottage were spot on, not much use when you're driving up and down the lane!"

  The only thing we felt missing was a mop for the kitchen floor, pretty essential when you take dogs. Only minor points, we were very satisfied overall.

  Reviewed by Jean5.0★Sep 2020

• "A lovely private space to enjoy time with family."

  Peaceful garden with outdoor seating and lawned area. Plenty of parking space. We struggled a little with the tv but then we are technophobes. Mobile phone reception was variable but that is standard for the area. It would have been nice to be able to open the French doors from the dining area into the garden. A very tastefully furnished and decorated cottage, we would stay there again in a heartbeat but unsurprisingly it is fully booked for the next couple of months.

  Reviewed by Heather5.0★Jul 2020

• "Although it is not your problem, it was a shame that the local pub who advertise themselves as dog friendly told us that we could not take our dogs in."

  Reviewed by Derek5.0★Mar 2020

• "Good location had a fantastic weekend will rebook in summer"

  Reviewed by James4.4★Feb 2020

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