“We were very happy when we walked into the lodge, it was just as the pictures showed it to be.”
I was a little worried as some of the comments indicated that the kitchen was dirty. The cupboards were not the cleanest ones I have seen, but we were happy to remove the utensils we needed and run them through the dishwasher. We were even prepared for the lack of Wifi, which we failed to notice at the time of booking, so took games and dvd's with us.
On the second day of our stay, I sent a text to ask the manager of the lodge a question about the utilities, which he replied too. However an hour later, we noticed that the shower in the main bathroom had a blockage in the plug hole and the water took a long time going down, which made having showers uncomfortable. I texted the manager again, but he failed to reply and did not even reply when I told him the next day that the toilet flush had failed in the same bathroom, which resulted in the overflow constantly running in the toilet. I did not hear from him for the rest of the stay.
This was a disappointing experience as otherwise we were happy with the lodge and the location, which was at the edge of a man made lake. We were even planning our next trip at one of the six lodges for our next staycation. However, after two nights spent being disturbed by the toilet constantly making noises and no response by the manager, we decided not to visit here again.
- Ms Hussain, October 2020