“The cleanliness of the living areas was ok apart from the accumulation of dust under the sofas, the significant number of cobwebs around the beams & lights, the greasy work surface around the hob and the dog hairs on some of the soft furnishings.”
There was nowhere to store footwear and no way to enter the cottage in muddy boots without getting mud everywhere. The guest information folder was incomplete - instructions for operating the heating were incomplete & unclear. We were asked to put the bins out on Sunday night for collection on Monday with no indication of where to put the bins. There was only one bin liner provided for the kitchen bin, the lid of which was broken.
There was nowhere to store footwear and no way to enter the cottage in muddy boots without getting mud everywhere. The guest information folder was incomplete - instructions for operating the heating were incomplete & unclear. We were asked to put the bins out on Sunday night for collection on Monday with no indication of where to put the bins. There was only one bin liner provided for the kitchen bin, the lid of which was broken.