“Only had 6gb of wifi which our teenage daughter used in one evening owner seemed ...”
Only had 6gb of wifi which our teenage daughter used in one evening owner seemed a bit off after they had to purchase more and fridge did not keep things cold, sofa very uncomfortable
Only had 6gb of wifi which our teenage daughter used in one evening owner seemed a bit off after they had to purchase more and fridge did not keep things cold, sofa very uncomfortable
Thank you for your recent feedback. Please be assured that we take all feedback very seriously. With regards to the wifi data we normally check this every couple of days and top it up as needed. On this occasion I had been urgently called away so was not at home. As soon as I was made aware of the situation I attempted to assist. Unfortunately this could not be resolved until the next day due to circumstances outside of my control. I did keep you up to date with everything that was happening. I will always take prompt action to provide a resolution to any issues that a guest brings to my attention. As soon as I was made aware that the fridge was not working correctly it was replaced. With regards to the sofa comfort, this is subjective and we have never had negative comments about this in the past, this is something we are happy to monitor going forward. Kind regards.
- Sykes owner relations