16 Dartmouth House

40 Customer Reviews

• "The listing picture is slightly misleading, especially having stayed in an apartment in Dartmouth House previously."

  We were a little surprised to find that no. 16 is a townhouse adjacent to the main block and, whilst it is in the picture, we feel a little misled by it. We are also puzzled as to why the king bed is in what appears to be in the smaller bedroom. The internet connection was dire - around 1.5 MB/s at best. This is not acceptable in 2024. The sofas showed a few stains and would benefit from a deep clean. Otherwise the house was well equipped, comfortable and well located.

  Reviewed by Leslie3.8★Jan 2024

• "A really nice property to stay at, very comfortable."

  The only negative feedback is providing a better description for access between parking the car and entering the property, a quick guide on using the key fob to access the garage, and an outdoor light by the front door to light the way when entering or leaving the property when darkness falls given the number of steps up to the front door

  Reviewed by Wayne4.1★Dec 2023

• "We had a lovely family holiday in Dartmouth staying at Dartmouth House."

  The apartment is very comfortable and has views of the estuary as well as being right in the centre of town and has a very convenient underground car park. We took two cars and although the apartment only has one space we were able to park the second vehicle on the road outside as the restrictions are for high season. There’s plenty to do in Dartmouth with lots of shops, pubs and restaurants as well as river cruises, steam train (over the river) and heritage places to visit. Communication was excellent and we really enjoyed our stay.

  Thank you for your very kind feedback, being unable to personally visit the property as owner, means I have to depend on those managing the property for me. Property Owner

  Reviewed by Tracey5.0★Nov 2023

• "Great location and space for our two night family get together."

  All was as advertised and very well equipped house.

  Glad you had a good family get together and found my property all that you needed Property Owner

  Reviewed by Kit5.0★Nov 2023

• "16 Dartmouth house is well located close to the riverside, shops, pubs and restaurants and was the perfect base for our family of 4 plus dog with the added bonus of secure off street parking."

  The property is laid out over multiple floors which worked well for us but perhaps wouldn’t suit someone with mobility issues. The beds and sofas were extremely comfortable and it was nice to lie in bed in the mezzanine bedroom and watch the sky through the skylights (there are blinds too). The house was more than adequately equipped for eating in or within a short walk to a choice of places to eat suitable for a range of budgets. There’s a very useful M&S on the same road and the coop in the town is open late which helped us arriving after 9pm. We really enjoyed the Floating Bridge by higher ferry and the Bayards Cove Inn by lower ferry. We also had a delicious Chinese takeaway. Other reviews have commented on cleanliness and water pressure. We found the shower excellent, plenty of hot water and the pressure was really good- a slightly larger shower screen wouldn’t go amiss though. The property was very clean, bedding was really clean and fresh and the towels were fluffy, large and plentiful. The stair carpets in places were a bit grubby but nothing more than we’d expect for cream carpets in a dog friendly holiday let! WiFi was faultless throughout our stay which is a must with two teenagers!! The large tv also had access to Netflix and other streaming services in addition to normal channels and worked perfectly. This was up there as one of the best holiday let’s we’ve had in the UK. Modern, contemporary, comfortable and well located. We would definitely recommend.

  Thank you for your very kind feedback. I hope you will visit again. Property Owner

  Reviewed by Claire4.7★Oct 2023

• "A lovely property and great location, very well maintained and delightfully relaxing."

  Thank you.

  Reviewed by Philip4.1★Sep 2023

• "Fantastic location, with parking for one car in the heart of Dartmouth."

  Perfect for a family stay. House was well equipped & comfortable.

  Reviewed by Susan5.0★Aug 2023

• "A gorgeous home from home town house, absoulutely loved the mezzanine bedroom."

  Fabulous location overlooking the Dart. Very pleased to have private secure parking.

  Reviewed by Stephen5.0★Jul 2023

• "Lovely central accommodation."

  Everything you need. A home from home with the benefit of secure parking.

  Reviewed by Stuart4.7★May 2023

• "Pros: Perfect location within Dartmouth."

  Beautiful house for a family of six. We particularly liked the mezzanine bedroom and the lighting arrangements. Underground parking with the easy parking spot was a boon although small access road was tricky to navigate in our large car when transit van or wide cars parked at the entrance. Cons: Rug in lounge slips a lot, caused me to slide and fall at one point. Wet washing left in machine by previous occupants or cleaner caused unpleasant smell, removed promptly by maintenance. TV not working, channels nor apps. Not great during a football World Cup series. Maintenance tried to sort but couldn’t get it going which was a shame. Firestick offered as a possible solution but not supplied: no resolution made or communicated. Window catch in downstairs front bedroom was broken on arrival as were cords on several of the window blinds. Dining table / chairs design make for a large, cumbersome arrangement, think there could be a better solution for that area. Shame about the niggles, especially the time lost for maintenance to attend; particularly when our break / stay was so short.

  Reviewed by Jon4.1★Nov 2022

• "The property is lovely but would benefit from a deep clean."

  Reviewed by Julie4.7★Nov 2022

• "We had a lovely week away at 16 Dartmouth House."

  The house was well appointed and very comfortable. The location was great and the parking space a definite bonus.

  Reviewed by Helen5.0★Jul 2022

• "Great property."

  Bed in top of apartment was very large & comfortable. Location of parking for one car was very convenient, in underground car park. You can walk to the town, the restaurant, the pub or along the river. Facilities in the kitchen were good.

  Reviewed by Michael J4.4★Jun 2022

• "Really lovely apartment and very central to everything."

  Lovely views of Kingswear as well. The shower was a bit of a pain as it was very weak, but if you are strong enough to turn the dial a bit further you get the pressure but It is being sorted I believe, The sofas could do with a bit of a clean but other than that it was a wonderful break away and we would definitely go back!

  Reviewed by Jude4.7★Jun 2022

• "Really nice accommodation."

  Excellent location and great to have the parking. The one thing we were not impressed with was the delivery of fresh linen - which would have been acceptable, had the person just knocked the door and WAITED to be let in to place the bag just inside the door. But all we heard was the slamming of the door after the bag had been delivered to the BEDROOM. Not a good idea at all and especially as a previous review had already highlighted the same problem.

  Reviewed by Mary4.7★May 2022

• "The property was very clean and the decor was really nice."

  Everything we needed were provided

  Reviewed by Babatunde5.0★Apr 2022

• "This is our 2nd stay at 16 Dartmouth House."

  It’s in a brilliant location and has lots of space and the underground parking space is a big bonus. The property is over 4 floors so there is lots of steps this wasn’t an issue for us, but could be for some people. My only complaint was the cleaner letting himself into the property to bring the laundry before our departure time. I was slightly shocked to walk out of the bathroom to find him on the landing.

  Reviewed by Rebecca5.0★Feb 2022

• "Very clean and comfortable."

  Good location would definitely recommend

  Reviewed by Elaine3.8★Feb 2022

• "Perfect location, lovely views of the river beyond the car park."

  Water pressure to the shower is poor but other than that the property is well equipped. Mattress protectors could do with a change as they are pretty stained. Would quite happily stay here again!

  Reviewed by Emily3.8★Jan 2022

• "Great accommodation in a perfect location just a few mins walk from beautiful Dartmouth’s town centre."

  Very useful to have own parking in a town notoriously difficult to find a space in. Modern apartment with great views (beyond the car park). Furniture has a certain 1980s Habitat feel but this just adds to great property!

  Reviewed by James5.0★Nov 2021

• "No 16 was well appointed and we found everything we needed."

  The badly damaged iron was replaced rapidly when mentioned. In terms of cleanliness, general cleaning standard was good but some deep cleaning was needed. For example the fridge needed a defrost, The mattress in the front bedroom had a large stain on it and we felt that the mattress protectors and pillow protectors should be washed and replaced alongside the rest of the bed linen on change-over. We are aware that with the current high booking rate there is little down time in which to to the bigger jobs - maybe consideration needs to be given to taking the house out of service for a week to enable needed renovation work to be completed.

  Reviewed by John4.7★Sep 2021

• "Having Parking with the property was such a bonus."

  Lovey to be central in Dartmouth. Local agents were extremely helpful and had excellent local knowledge.

  Reviewed by Hannah4.1★Jul 2021

• "The glass shelf in the bathroom was loose and needed securing."

  Reviewed by Susan5.0★Jun 2021

• "A great house in an amazing location, so close to everything in Dartmouth."

  The property was clean and a lovely place to stay. Very easy process in collecting keys & having the parking space was so helpful. Great amenities near by, restaurants and pubs! Ideal for a staycation!

  Reviewed by Craig4.1★Jun 2021

• "The property is on a busy main road next door to Travis Perkins Builders Merchants and across the road from a large car park."

  The master bedroom is on a mezzanine floor over looking the lounge area so sadly you get all the noise from the road. Also if a large vehicle such as a bus or truck goes pass the building vibrates. I felt for the price we paid and the photographs online this was a high end accommodation, but the property didn’t reflect this, the stair carpet was badly marked, the blinds broken, Wi-fi very hit and miss and the water pressure needed sorting out. That said the property was spacious for the three of us and the car parking space was good.

  Thank you for taking the time to leave some feedback. We aim to be as transparent as we can when it comes to property listings and this particular property is noted as being centrally located. There are other properties within this complex that are not so close to the road. In relation to the other issues that you encountered, our office is situated just across the way and so we would have been more than happy to rectify these issues with you had you popped in to see us or given us a call. We will look into them and get them sorted. We do hope that you enjoyed your holiday regardless of these things and hope to welcome you again in the future. Property Owner

  Reviewed by Rebecca3.4★Oct 2020

• "Nothing to add."

  This is the third occasion I have rented this property and I may come back again.

  Reviewed by Philip4.7★Sep 2020

• "This is a great holiday house in a perfect location for access to Dartmouth town and marina and the surrounding area."

  The car parking space was essential. As this is a town house style property, there is noise from the floor above the bedrooms so be aware of this if you're trying to get young children to sleep. The top floor mezzanine bedroom is then open to noise from the middle floor living area, so anyone up there has no chance of a lie in once the others in the house are up and about. We loved being able to see the boats and the steam train go by from the lounge windows. The washer dryer was good to have, but we did contact the office to advise the drying cycle didn't really dry the clothes - they were going to get this looked at. Overall a great place to stay and we would love to come back.

  Reviewed by Helen5.0★Jul 2020

• "Central heating for the apartment failed, after telling the team in the morning they had it fixed by lunch time."

  Reviewed by Stephen5.0★Nov 2019

• "Sadly although house in good position and is constantly booked because of this , it is so indeed of a deep clean !"

  ! Carpets are cream in colour which shows every stain . The paintwork really needs doing to it is very scruffy this is quite off putting on entry to the hall . The water pressure is very hit and miss. Also the banisters in mezzanine are quite wobbly you would not want to fall against them. The curtain pole in lounge was also hanging out of the wall .This is quite a pricey property and you do expect the above things to be up to scratch we have stayed in smaller cottages very near by in much better condition so we would not use this one again .

  Reviewed by Karen2.8★Oct 2019

• "A lovely place to stay if you want to experiencxe Dartmouth at its best and extremely convenient for all parts of Dartmouth."

  My wife stated.....you could happly live here if needed.

  Reviewed by Philip5.0★Sep 2019

• "I've always booked my Dartmouth holidays through Coast and Country."

  The whole booking system and payment reminder is great. The location of 16 Dartmouth House is an ideal central location. We didn't use our car once, but the parking space is a godsend in Dartmouth. The property is well equipped and I didn't struggle to cook with what implements were provided on the nights we didnt eat out. The beds are all comfy here too. Often I find beds in other properties too hard for a good nights sleep.

  Reviewed by Fiona4.1★Sep 2019

• "We found the location of 16 Dartmouth house perfect for us, being on the flat, just a few yards from m&s and the waterfront."

  A great bonus was the underground parking with covenient access to the house via the atrium. For entertainment I was pleasantly surprised that we had access to Netflix. My only concern with the property was the water pressure in the wc near the mezzanine bedroom. If someone was showering in the main bathroom there was no water coming from out of the taps ? Other than this a great little property with a lovely view of the river.

  Reviewed by Barbara4.7★Jun 2019

• "16 Dartmouth House is very comfortable and spacious and very well located in the centre of Dartmouth."

  My only negative comment is that the velux windows that provide a fine view of the river from the master bedroom need cleaning.

  Reviewed by Brian5.0★May 2019

• "The booking was cancelled by Sykes 4 days before a major event in Dartmouth."

  Whilst the situation was resolved it did mean that my party had to compromise as the sleeping arrangements weren't ideal as they would have been in the previous booking.

  Reviewed by Joshua4.4★Apr 2019

• "I've had several holidays via Coast and Country Cottages over the past few years and have found them to be an excellent company."

  The properties share a high standard and a sense of quality that is hard to beat. Coupled with the efficient and friendly service of the staff at the Dartmouth office, this makes the company one that I can fully recommend.

  Reviewed by Robert5.0★Mar 2019

• "Excellent location and secure parking was a great plus for this location."

  Plenty of room for everyone. Very comfortable beds.

  Reviewed by Sue4.7★Feb 2019

• "Nice place good to be able to bring dog with us."

  Made holiday complete.

  Mrs Karen VokesSep 2018

• "Average"

  Mrs Susan LucasJun 2018

• "For our us there was too many stairs and the kitchen equipment such as oven gloves were not available had to go and buy some."

  We did like the location and would recommend this properly to younger age group

  Mrs L GreenJun 2018

• "Great building in an almost perfect location."

  Thoroughly enjoyed my stay.

  Dr Phillip CamburnOct 2017

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