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"If this property was available would book again."
Reviewed by Lawrence4.7★Sep 2023
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"Nice place, very clean and well equipped, wanting for nothing."
Very well located, just a few minutes walk from Broadsands beach, we’d definitely go back.
Reviewed by Gordon4.4★Aug 2023
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"Loved our stay here, would stay again in same property or one very close."
Except for couple of doors needing attention and lack of dressing table it was perfect. Bob.
Reviewed by Robert4.7★Aug 2023
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"We had an amazing stay in August 2023."
The house had everything you would ever need. We were greeted with prosecco and biscuits. The proximity to beach was amazing and the provision of beach towels was superb.
Very private and the caretakers were only a text away.
Loved it
Reviewed by Michael5.0★Jul 2023
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"Very spacious and clean bungalow in a great location close to a beach and cliff top walks."
Everything needed for a perfect holiday with comfy beds and lovely gardens. Thanks to the owners for the wine and chocolates and milk tea/coffee provided too. The bungalow is all on one level but there is a few steps up to it and a sloping path.
Thank you for taking the time to add your feedback. We are pleased you enjoyed your stay at the bungalow and hope the weather held for you to give you time to explore the area as well as the local eateries.
Property Owner
Reviewed by Diane4.7★Jun 2023
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"Thank you for your prompt action with the issue with the fridge freezer."
Although we were a little surprised to be left to meet and greet both the AO delivery men at 9-00am on Saturday and your plumber at 9-30am. The plumber requested that we let him in and therefore we left him with the key on his assurance that he would put it back in the key safe. I hope you were able to install the new fridge in time for the next visitors.
We very much enjoyed our stay at Elberry house. It was a nice surprise to find the beach both so close and such an easy walk. We made full use of it and made visits to both Greenway and Coleton Fishacre. The Guardroom cafe at Berry Head near Brixham provided two super lunches at a very reasonable price. It is well worth the effort to seek it out. The walks there and sea views are very good with seals and seabirds to see.
We loved the house. Plenty of room for the three of us and very well equipped and comfortable. We were out most days and we were very lucky with the weather. We saw wildlife around the house including woodpeckers, owls, buzzards and various smaller birds. Lots of walks from the front door including a walk to Brixham and a bus back. It is also possible to do the same to Paignton but we did not manage to fit that in. We would very much like to be able to come again another time but this house is very popular so we will need to book early.
Hello there. Firstly our apologies in regards to the fridge. We were assured that ao would not arrive until after you left, but it seems they bumped their schedule around and surprised us all. We did speak to ao re this but as they were already in the property, it seems we were too late. Again, our apologies for this.
We are pleased you enjoyed your stay and managed to see a good amount of the area as well as some of Devon’s beautiful wildlife.
We look forward to welcoming you back again and that you enjoy exploring the places you didn’t manage to get to before.
Property Owner
Reviewed by Andrew4.4★Jun 2023
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"Beautiful cottage, extremely well equipped, good WiFi, beautiful gardens, back and front."
Not overlooked, surrounded by greenery, best of all five minutes walk to amazing Broadsand beach, from which there are loads of coastal walks, to Brixham, Berry head. Excellently positioned for regular busses to Brixham, Leighton and other places. Fully recommend.
Hi there. We are so pleased you had a lovely stay at the bungalow and enjoyed time on the beach and exploring beautiful Devon. We look forward to welcoming you back should you decide to visit Devon again.
Property Owner
Reviewed by Sanjivee5.0★May 2023
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"Due to unforeseen illness I was forced to cut my holiday down to two days."
however the cottage was excellent in every possible way
Hi there. We are sorry you had to leave early, we weren’t made aware of this, but we are pleased that you managed to have a couple of enjoyable days before you left.
Property Owner
Reviewed by Leslie3.8★Apr 2023
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"Thank you for a lovely stay in your clean comfortable well equipped bungalow."
Hi there. Thank you so much for your feedback. So glad you had an enjoyable stay.
Property Owner
Reviewed by Marilyn5.0★Oct 2022
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"Very comfortable stay, the bungalow had everything we needed for a great week."
Nice little touch with prosecco and chocolates. Thank you
Thank you for taking the time to feedback and we are so pleased you enjoyed your stay.
Property Owner
Reviewed by Lesley5.0★Aug 2022
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"Would make more about how amazingly close this place is to a fantastic beach."
Explain that shower room is just a shower - no sink/toilet - we didn’t realise this. Rethink asking guests who have to leave at 10am and only allowed in after 4pm to strip the beds and put away the towels. Didn’t need/want to see the stained mattress protectors!
Otherwise this is an excellent property, well equipped and the Mandy and owners responded very quickly- would definitely recommend, thank you.
Hi there. Thank you for taking the time to leave feedback.
Addressing the points you raised in your review, we have spoken to the management company about the mattress protector, which we can only apologise for. The management company assure us that it was absolutely cleaned via our usual high quality dry cleaning process, but obviously there has been an issue with the removal of the permanent stain. We have provided the management company with brand new protectors, which we do several times a year. In regards to the check in and out times and the bed stripping, this is a fair comment and again we put this to the management company who are looking to change this at the end of September.
We are pleased that overall you enjoyed your stay and enjoyed the area and local beach too.
Property Owner
Reviewed by Yvonne3.8★Aug 2022
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"Lovely, well equipped and comfortable home from home in a fantastic location."
Loved the seclusion of the garden. Everything we wanted to do and everywhere we wanted to go was within a 15 minute drive too! Will almost certainly be back.
Thank you for taking the time to feedback and we are so pleased you enjoyed your stay.
Property Owner
Reviewed by Greg5.0★Jul 2022
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"Great place to stay."
Clean & comfortable with all the mod cons. Lovely tranquil location & only 2 minutes walk from a pretty little cove. Good base for exploring other places. Hope to stay there again.
Thank you for taking the time to feedback and we are so pleased you enjoyed your stay. We look forward to welcoming you back.
Property Owner
Reviewed by Janet5.0★Jul 2022
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"Accommodation has everything you could wish for plus all the nice extra touches and homecomforts."
Definitely recommend and definitely stay again
Thank you for taking the time to feedback and we are so pleased you enjoyed your stay.
Property Owner
Reviewed by Vivian5.0★Jun 2022
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"Lovely property in a great location."
Very comfortable beds and seating and kitchen that is stocked with all you could need. Great location for broadsands beach, literally a two minute walk from the property. Also a good location for other beaches and attractions.
Thank you for taking the time to feedback and we are so pleased you enjoyed your stay.
Property Owner
Reviewed by David5.0★Jun 2022
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"Absolutely perfect, we booked for next year before we left."
Best location, very well equipped, really couldn't ask for more
Thank you for taking the time to feedback and we are so pleased you enjoyed your stay.
Property Owner
Reviewed by Adam5.0★Jun 2022
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"This property is described as having 3 bathrooms!"
It hasn,t! Check the small print!. If you are two couples sharing and desire your own bathrooms, this property is not for you.!
The double bedroom has a quirky shower cubicle only, entranced by a half sized door!... A small cloackroom with toilet and tiny sink....A House bathroom/shower over bath.
It is in a great location and in easy reach for families to access the lovely Broadsands Beach.
The wisteria was in beautiful full bloom.
Many thanks for your feedback on the bungalow. Apologies for what you felt was misleading information on the number of bathrooms. I have had another look at the website today after your feedback and I can indeed see why this could have been confusing as it does show 3 bathrooms, however the summary further down does go on to list each room out in detail explaining what our guests can expect in each room.
We are pleased that you enjoyed the remainder of your stay and that you felt the location and local beaches were great.
We will contact Sykes tomorrow and find out if they are able to make the top summary more reflective.
Property Owner
Reviewed by Roger2.8★May 2022
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"What a gem of a place !"
! utterly charming shower was brilliant and lovely thick towels , everything you could want in the kitchen equipment wise if cooking is your thing, the best part for us was opening the curtains of a morning and having a beautiful sea view! the beach just down the road making it a perfect rental if you have children,Prosecco and chocolates were a lovely surprise, I would absolutely recommend this bungalow and anyone having a holiday here certainly won’t be disappointed.
Thank you for taking the time to feedback and we are so pleased you enjoyed your stay.
Property Owner
Reviewed by Neil5.0★Apr 2022
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"I can highly recommend this property."
Clean, quiet, well equipped and in a lovely location. Plenty to do within easy reach.
Thank you for taking the time to feedback and we are so pleased you enjoyed your stay.
Property Owner
Reviewed by Linda5.0★Mar 2022
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"Really great house and garden, beautifully decorated, containing everything you would need for a perfect holiday."
Reviewed by Maria5.0★Feb 2022
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"From the pictures, we assumed that the bungalow was a lot smaller but had a positive surprise when we arrived."
The bungalow is far bigger than we expected, recently renovated, impeccably decorated, and the best equipped UK holiday home that we have stayed in. The bathrooms were excellent. We had a great time and wish that we could have stayed for longer.
For the fit, it's a seven (ish) mile walk and back to Berry Head and Brixham along the South West Coast Path. It's a fabulous little spot - a five-minute walk to Broadsands beach and a fifteen-minute walk to Elberry Cove, which is terrific. It is pretty up and down, along the coast path and through woodlands, but it takes in some awesome coves, and you can have a refreshment in Brixham.
Thanks to the hosts for a great stay :)
Reviewed by Robert5.0★Oct 2021
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"Needs an extra step to gain entry at the front door - even for an able bodied group like ourselves, we found it to be quite a high threshold."
Other than that -an enjoyable holiday.
Reviewed by R4.7★Sep 2021
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"The accommodation was first class."
Reviewed by Mary5.0★Jun 2021
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"Fantastic property, in a lovely location, peaceful yet near all the action."
Reviewed by Mark5.0★Jun 2021
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"Lovely house in a perfect location, a couple of minutes walk to a great beach."
Great base for exploring the surrounding area. Highly recommended.
Reviewed by Ben5.0★Jun 2021
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"The deep steps leading to the front door should have been mentioned in the details of the property"
Reviewed by Maureen5.0★Sep 2020
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"Excellent holiday bungalow great location."
Very close to the beach.
Reviewed by Ian5.0★Aug 2020
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"All round it was a good well equipped cottage near the seaside and other attractions."
House needed a bit of tlc (toilet seat broken, dusty in corners and under furniture etc, but damp). However I felt that the comment made in the house description on the website: ‘neighbours may be doing some renovations from May’ in no way covered the next door house being completed encased in plastic and major work obviously happening - with builders arriving every day between 7.30 and 8am with music blaring and much shouting. We booked in June by which time the description should have been updated to reflect what was actually happening as I would have probably booked alternative accommodation. Not the relaxing holiday I was hoping for! When paying nearly £3k for a cottage, I would expect better. Can someone please contact me about this.
Thank you for your feedback.
Unfortunately, as you addressed your feedback directly to the reviews page, I have been unable to respond to you directly, hence me responding to you here.
I am pleased you found the bungalow well equipped during your stay and close to the beach and local attractions. We do strive to ensure everything a guest may need is catered for.
Your comment in regards to the bungalow needing TLC concerned me, as we recently spent 6 months modernising and updating the property. However, on reading further, you make it clear you are referring to a toilet seat and some dust in the corners under furniture.
Although we provide guests full contact details for our management company and for Sykes during their stay, I am disappointed that you failed to contact either company to give us the opportunity to remedy your concerns, only highlighting them once you had left.
My management company did contact you directly during your stay, offering a property clean and linen change due to your length of stay, which you declined. You opted only for clean towels.
When we added details of the neighbouring renovation to the website, they were as reported to us by the neighbours. I’m sorry if you feel it did not represent the actual work taking place.
Due to COVID-19, their timeframe has obviously changed. As we are keyworkers who have worked shifts throughout the pandemic, I’m afraid we have been unable to visit the property and have been reliant on the fact that no other guests had complained of any noise from the neighbouring property which we have been informed are nearly complete.
The management company have assured me today that they have fixed the toilet seat, which needed tightening and although extensive deep cleans are already in place, they will carry out extra checks after each clean.
I hope this has gone some way to address your feedback and can only apologise that we did not have the opportunity to address this at the time.
Property Owner
Reviewed by Maggie4.1★Aug 2020
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