82 The Square

25 Customer Reviews

• "This cottage was perfect for our stay, it's cute, quirky and well placed for day trips in a very lovely village."

  The owner is an absolute sweetheart, great communication even prior to our arrival and some essentials left in the kitchen to welcome us were greatly appreciated. Yes the oven is noisy but it works fine, you need to lift the gate when you open it, none of those things impacted our stay. We took two kids and wifi wasn't an issue. Great set up for anyone taking a dog, hard floors which are easy to wipe down, safe, enclosed yard for late night toilet trips and not too many "dog rules" (only what you'd expect, no dogs on furniture, clean up in the yard). We were warm and comfortable and would definitely stay again next time we visit Devon. Thank you Linda!

  Reviewed by Rebecca5.0★Oct 2023

• "Stayed here before, beautiful area, lovely cottage but some small issues ie front door lock very troublesome, front gate difficult, internet basic (this is just the area more than anything), could do with a bathroom mirror to enable anyone over 5'5" to shave comfortably, cooker was extremely noisy could be breaking down (?"

  ) Beds very very soft but I guess it's personal choice. Overall decent accommodation lovely area, nice people just in need of a little TLC to make your stay perfect.

  Hi I’m sorry that you’ve experienced these problems. No excuses except my personal diy man , my husband passed away nearly a year ago so finding it difficult to find trades to fix the gate. The current guests have let me know about the oven problem, apparently it works ok , so I’m in the process of finding an electrician to come and suss it out. My usual one is away I think. Haven’t had any previous comments on bed softness but it as you say is preference. I will put in a free standing mirror on the window ledge asap. Thank you for helping me improve the property going forward. Thank you for booking Best wishes Linda Property Owner

  Reviewed by Andy3.1★Sep 2023

• "Beautiful cottage which is in a great location."

  We have had a fantastic stay and had wished we were staying longer! The cottage was well equipped and very cosy. A huge bonus as its dog friendly too !Lots to do locally, would definitely recommend a trip to Hartland quay it's stunning! The people in the village are so friendly and welcoming. Also a great base for day trips to Devon and Cornwall.

  Thank you so much for your kind review. I’m glad you enjoyed your stay. Hope to see you again. Best wishes Linda Property Owner

  Reviewed by Jennifer5.0★Aug 2023

• "Book with someone else."

  No internet all week, raised with owner who was less than useless/clueless. She even asked me to install the replacement router on last day of holiday! With teenagers and elderly parents, couldn't use smart tvs, internet speak and relied on data use. The twin room is NOT a twin as bed on left side of picture advertised is a makeshift child bed suitable for up to 5ft person. We stayed during the colder/wet spell 1st week of Aug and heating was locked so couldn't take chill away from the DAMP rooms upstairs. Smoke alarm was disabled. King size double is two twins put together. Photo and text message evidence sent to SYKES as part of complaint. Owner refuses to accept any responsibility but is happy to take quite a lot of money for a weeks stay. Am pretty sure the owner will post a dismissive reply stating I should have raised all these issues at the time but my argument is you have a week, make the best of it, don't spoil holiday time and take it up on your return...that's why customers are asked to feedback and customer relations departments deal with post event complaints. I am an honest reviewer and renter, who works in the travel industry, travelling all over the world... This is the worse rental experience I've ever encountered purely because of the owners inability to accept failure to deliver on advertised expectations. SYKES need to remove the property photos and update description to reflect the truth is mis-advertising. I'm not letting issue drop and now considering legal claim using trade description act/miss selling and consumer legislation.

  Thank you for booking. You raised the issue of the lack of internet. Which I addressed and we discussed at the time. I did all I could and contacted the supplier as we also discussed. Other issues you didn’t mention to me and Sykes cottages spoke to you. I’m very sorry you didn’t have a good experience. Property Owner

  Reviewed by Tom1.9★Jul 2023

• "Really happy with the cottage."

  Nothing to fault at all. Lovely and warm, really clean and great facilities. The shower wasn’t great but we were made aware of that beforehand so no issues there- hope you manage to get it sorted because I suspect some people might moan about it. Really lovely place and location next to three pubs, a dog walk, a fish and chip shop, a shop and a coffee shop, all within 2 minutes walk, was just amazing! We would like to move in! Thank you.

  Thank you for your review. So glad you enjoyed your stay. Hartland is a lovely village with very friendly people, lots of nearby facilities and businesses, and in a great area with many beautiful places to explore . Sorry that the shower was a problem. Not easy to fix from afar and with guests in every week.Plumber on the case. Best wishes Linda Property Owner

  Reviewed by Chris5.0★Feb 2023

• "The property was warm & cosy on arrival & beautifully presented."

  It was spotlessly clean with everything we needed. Hartland is a lovely village with everything you could ask for, post office, well stocked shop, cafe, chip shop & three pubs! Although there is no parking directly outside, the car park is literally a stone's throw away so it isn't a problem. We had such a lovely stay we didn't want to come home!

  Thank you so much for your review Louisa. I’m glad you enjoyed your stay. Hope to see you again. Happy 2023! Linda Property Owner

  Reviewed by Louisa5.0★Jan 2023

• "A lovely cosy cottage which provided us with all the comfort we needed over a stormy week walking the Coastal Path."

  An lovely welcome pack and equipped with everything we needed. Plenty of hot water. The village itself has everything you might need - the Hart Inn provided delicious meals! Bed was comfortable and plenty of storage options. Loved the 'boot tray' to leave our muddy boots! Will be back as we have more of the coastal Path to complete!

  Thank you so much for your kind review Trudi . I’m so glad you enjoyed your stay. Look forward to welcoming you again soon. Best wishes, Linda Property Owner

  Reviewed by Trudi5.0★Dec 2022

• "Very warm cosy cottage - ideal for a winter break in a beautiful well-kept village."

  Thank you for booking your stay in Hartland with us at no. 82. We think the village is a great place with very good amenities , interesting and scenic places to visit and friendly people everywhere you go. We love it and glad you enjoyed your stay here too . Hope to see you again , best wishes, Linda Property Owner

  Reviewed by Jasmine3.8★Dec 2022

• "Thank you for another lovely week."

  The cottage was gorgeous as ever. Victoria and Ian.

  Thank you so much for your review and for repeat bookings. So glad you enjoyed your stay. I look forward to welcoming you again next Christmas . Best wishes Linda Property Owner

  Reviewed by Victoria5.0★Dec 2022

• "The property was exactly as listed, beds very comfortable, internet works perfectly well, clean, spacious, homely and in a good location for very nice dog walking."

  Everyone we met or spoke to including the landlord was extremely friendly and welcoming too. Will be booking again in the near future.

  H Andy Many thanks for your kind comments and observations. We love Hartland as a self contained village with alll ameities on the doorstep - you don't have to go anywhere to have really relaxing week. good walks , pubs and village shops all within 2 minutes .... and really friendly people. Hope that we do get a chance to see you again soon All the best Graeme Property Owner

  Reviewed by Andy4.7★Oct 2022

• "The property smelt very strongly of damp when we got there."

  The heating was not on for our arrival it was cold and damp. The heating in the bedrooms didn’t come on and in the dining room it only came on for 10 mins during our entire stay. The photos make it look much nicer than it was. The stairs are a hazzard so narrow you have to come down them sideways. The bathroom is outside by the back door again very cold. I would never recommend this cottage to anyone. A plus is that the village of Hartland is lovely.

  Heidi I was very surprised to receive your comments as they are completely the opposite of what our other guest’s feedback about comments on our cottage. The following facts are relevant. The cottage has been in constant use since April this year and I don't think that any damp atmosphere could have been present, particularly with the relatively warm temperatures that we experienced in September. Furthermore, in the detailed instructions sent to you days in advance of your visit there is a paragraph that reads (there was also a hard copy in the Cottage): “We have recently replaced all of the storage heaters in the cottage with more modern electrical radiators that are able to provide heat throughout the day. These have been programmed to provide an ambient temperature of 20 deg C in the morning and from late afternoon in the downstairs rooms and the same temperature in the morning and late evening in the bedrooms. With this new heating system we would very much appreciate some feedback as to whether the programming has worked to make you comfortable. If it is set too low or too high please do tell us – by email or text. “ Our heating records for the week that you were there show little electricity use as it is clear that the latent warmth in the property was sufficient without having to make extensive use of the electric heaters to get to the desired 20 Deg C temperature. We have individual room records That show : Dining Room - over 20 deg C all week Lounge - heating kicked in at 6pm on the 24th September and maintained 20 deg C throughout the rest of the week with active heating taking place each morning and evening Landing – temperature cycled around 20 deg C all week with little electrical heater demand Main bedroom – slight drop overnight (as expected) but heated to 20 deg C in early morning and late evening Twin Bedroom- same as Main Bedroom Super king Bedroom – same as Main Bedroom At no time did you contact us to sort out your problem which we would have been able to do instantly. There is also a wood burner stove in the property in the lounge filled with wood if you were cold but you do not mention this in your criticism and from the heating records it appears that this was not used. You also mention a cold bathroom but our instructions also advise that there is a heated towel rail that can be switched on and there is also a wall mounted fan heater that warms up the bathroom remarkably quickly. I shall finish this response by stating that we had an Owners Week immediately preceding your hire week and there were no issues with the cottage or the heating system. Property Owner

  Reviewed by Heidi1.3★Sep 2022

• "Would have been nice to have a washing machine"

  Hi Stuart, We agree that it would be nice to have a washing machine but there is no room for this in the kitchen. It is stated in the details that there is no washing m/c - we had to make a choice between this and a dishwasher and the dishwasher won the day! However, glad you enjoyed your visit and I hope that we shall welcome you again. Graeme Property Owner

  Reviewed by Stuart4.7★Aug 2022

• "We found a real gem."

  Not sure if we should share it with our friends!

  Hi Maxine, Really pleased that you enjoyed our cottage - we love going there as much as our guests do. Please do share it with your friends ! All the best Graeme Property Owner

  Reviewed by Maxine5.0★Jun 2022

• "We had a fabulous stay here over half term."

  2 adults and 3 children plus a cocker spaniel. Lovely welcome pack in the cottage on arrival. All beds were super comfy and everyone slept well. Kitchen is very small with almost no storage space for any food you bring, also no washing machine (first self catering cottage I’ve stayed in which doesn’t have one). The stairs are very steep/shallow (which maybe an issue for older people) and the bathroom is on the ground floor. The stairs are very steep with low ceiling and the bathroom is on the ground floor. The garden is enclosed and safe for the dog but no grass however lovely dog walks just 5 mins away. The village is lovely with pubs and shop. There is no parking at the cottage, however the public car park was just around the corner which is free. This could be busy in peak season. We would recommend a stay here and would love to visit again.

  Hi Karen, Many thanks for your comments and really please that you enjoyed your stay in our 200+ year old cottage. We considered having a washing machine but opted for a dishwasher instead which we believe is more important and useful for what are predominately 1 week stays - all details of what is provided in the cottage are on the Sykes website. You are correct that the free public car park does get busy in the summer but we have not had a problem parking there or relatively close to the cottage in the surrounding streets - we provide all guests with a map of the best places to park. We hope that we shall see you back again sometime in the future Best regards Graeme Property Owner

  Reviewed by Karen4.7★May 2022

• "We had a lovely week at 81 The Square and hope to return!"

  Hi Janet Really pleased that you enjoyed your week at our cottage and we look forward to welcoming you back sometime in the future. Best regards Graeme Property Owner

  Reviewed by Janet4.7★May 2022

• "The cottage was so lovely & had everything we needed."

  It’s location was great and just wished we were staying for a week instead of a weekend! Found the locals to be friendly & helpful. Lovely food at the Anchor Pub. Great Dog walk just a few minutes walk away through the woods full of Bluebells.Highly recommend this Cottage & location.

  Tanya, thanks for your great comments and positive feedback . Really pleased that you enjoyed the cottage and, at least, one of the local hostelries. The pubs are getting better all the time and there is now great choice in the village without having to drive anywhere. Hope that we see you back sometime in the future All the best Graeme Property Owner

  Reviewed by Tanya5.0★Apr 2022

• "We thoroughly enjoyed our stay at 82 The Square."

  It’s a lovely cosy, comfortable cottage in a very tucked away location in the heart of the village. Village shop, cafe and pubs are all close by and there is a wooded valley which was perfect for our morning dog walk. Another lamp or two in the lounge and in the dining room would be useful for evenings or dull days when you want to read. But other than that it was really well furnished. Loved the local area. Great beaches and cliff top walks as well as shady woodland valleys to explore and the Hartland Abbey gardens were beautiful. Will definitely be back.

  Hi Ruth Thanks for your kind comments about our cottage and the location - as you say great for the early morning dog walks without having to get in the car. Really pleased that you enjoyed your stay and we shalllook at your suggestion to increase the lamps in the reception rooms. We hope that we shall see you again, sometime Best regards Graeme Property Owner

  Reviewed by Ruth3.8★Apr 2022

• "We had a fantastic stay at the cottage."

  It is so cosy and comfortable. Although it is opposite a pub, the house is quiet because it is set back with it's own walled courtyard garden so feels very private. The kitchen is well equipped. The living spaces are very comfortable as are the bedrooms. The information provided by the owner was very comprehensive and welcoming.

  Jane, Thanks for your feedback and we are really pleased that you enjoyed your stay at our cottage in Hartland. Like you, we are often amazed how quiet it is despite being in the centre of the village - it really is tucked away although I suspect the thick stone walls have something to do with the peacefulness as well! Property Owner

  Reviewed by Jane5.0★Apr 2022

• "Lovely cottage had everything we needed."

  Great village tried all 3 pubs! The Hart Inn was our favourite. Great location with so many different places to visit not too far away

  Nicola, Hartland is a greta location and is really an unspoilt village with great amenities and lots of charm. Glad that you managed to try out the three pubs, all quite different and all only a short walk away. As you enjoyed the local pubs we hope that you might visit our cottage again when it would be worth trying out Pattards restaurant if you fancy some fine dining or, slighly further afield, The Farmers Arms at Woolfardisworthy. We are really pleased that you enjoyed your visit to the tranquility and interest that North Devon provides. Property Owner

  Reviewed by Nicola5.0★Mar 2022

• "Beautiful cottage and well equipped."

  Master bed was very comfortable and log burner in living room kept us cosy. Lovely village and good location for exploring North Devon and Cornwall.

  Stacey, Many thanks for your feedback and kind comments. We can only concur with you that Hartland is a great base for exploring North Devon and Cornwall and yet has all the amenities that you would expect of a larger community with pubs, shops, post office, doctors surgery and vets .... along with some very good craft outlets. Really glad that ypu enjoyed your visit and we hope that we shall welcome you again to our cottage in the future. Property Owner

  Reviewed by Stacey5.0★Feb 2022

• "NICE COTTAGE BUT FEEL THE HEATING UPSTAIRS NEEDED TO COME ON AN HOUR SOONER IN THE JANUARY EVENINGS."

  THE BATHROOM WAS OK FOR TWO OF US STAYING OR MAYBE FOUR BUT FOR SIX I FEEL IT NEEDS ANOTHER TOILET/SHOWER.

  David, Thanks for your feedback. The heating times have been increased upstairs and now come on earlier than before. As previously explained in my initial email this is a newly installed heating system and we particularly welcome the comment on your heating comfort as we try to get the balance right. This is a 200+ year-old period cottage and the character is such that the bathroom cannot be increased in size. However, the cottage often has had six guests staying and we have not been made aware of any real issues. While I understand your desire that another shower/toilet was available for full occupancy we have also holidayed there with six of us without any problems. Property Owner

  Reviewed by David4.1★Jan 2022

• "Fantastic cottage in a beautiful friendly village."

  Cottage very comfortable and well managed and maintained. Lovely location and near to larger towns should you wish to visit them. Only one pub open during our stay and the cafe closed but that wasn't anyone's fault. Would definitely stay again. Only down was not enough fire wood had to buy more.

  Dawn We are really pleased that you enjoyed your stay at our cottage and fully concur that Hartland is a really friendly village with great amenities. All pubs and cafe are now open again and we hope that this stays that way. We set the wooodburner for each set of guests and provide a full basket of logs and advise that, should you need more, then firewood is available to purchase from the village shop around 100m away. We shall make this clearer in the instructions that we provide in advance of guests arriving. We have also recently installed a new heating system so that the cottage is warm even if the woodburner is not in use and have received positive comments about this improvement. Property Owner

  Reviewed by Dawn5.0★Nov 2021

• "The property was well presented, clean and tidy and in a beautiful location."

  The village had everything we needed. We found this a great base for exploring Devon and north Cornwall and we’re never stuck for something to do or a place to visit.

  Reviewed by Michelle4.7★Jun 2021

• "We had a great week in this lovely house."

  The house is set back from the road and secluded. It is very well equipped, with everything you could need. It was very clean and tidy. Hartland is a very friendly village and there were fantastic walks 2 minutes from the house. Parking is in the main village car park but we never had an issue getting a space. There are lots of amenities in the village - f&c, cafe, pubs, shop, post office etc. The garden was good for our dog. Our only suggestion and it is minor, would be for a bolt to be put on the inside of the front garden gate as we were worried that the gate would come open or someone would leave it open and our dog would get out onto the road. We would definitely stay in this house again.

  Reviewed by Charlotte5.0★Jun 2021

• "We really enjoyed staying at the cottage."

  It was beautiful, cosy, homely and ideally situated for for those exploring North Devon as well as Cornwall. The property was nicely nestled away making for very private accommodation, with bonus of nearby free parking in the friendly village. Property was light and airy for warm days, and did not take long to warm up with the fire places for chilly cosy nights. Instructions left by the owners were very clear and concise making it simple to get to grips with the property in no time at all, including use of oil burners and log burners which we were able to use with ease. Local recommendations/guidance were also available in the same manner. Property was very clean and tidy. They are clearly well organised with current government guidelines regarding Covid-19, and made us feel covid-safe. They were also very friendly and quick to answer any questions via email that we had prior to our arrival. Thank you so much. We loved our stay and would come back again.

  Reviewed by Hayley5.0★May 2021

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