“There was no hand sanitiser on arrival, so we couldn’t sanitise after touching doors and banisters unless we unpacked.”
No milk had been left (or any form of welcome pack), so we had to go out to find where buy both before we could have a hot drink. We found no hairdryer in the apartment either. There was a general shortage of small cooking utensils, making scrambled eggs for two (and many ingredients for meals intended for two guests) had to be prepared in large saucepans meant for at least four people. In the twin room, which we used, the mattresses are tired, and springs are pushing up near to the surface ...
No milk had been left (or any form of welcome pack), so we had to go out to find where buy both before we could have a hot drink. We found no hairdryer in the apartment either. There was a general shortage of small cooking utensils, making scrambled eggs for two (and many ingredients for meals intended for two guests) had to be prepared in large saucepans meant for at least four people. In the twin room, which we used, the mattresses are tired, and springs are pushing up near to the surface. The odour of the building’s lobby area is very unwelcoming on first, and subsequent, entry. This is a communal building but the issue needs to be addressed to avoid putting off guests.